Cisco IP Phone 7941/7942/7961/7962 Users Guide Name Description Cisco phone model Shows the Cisco Unified IP phone model number. LCD screen Displays information such as call status, phone number, and soft key tabs. Line / speed-dial button Opens a new line, speed-dials a phone number, or ends a call.
Operating Your Cisco 7941/7942/7961/7962 IP Phone Basic: Place a Call To place a call, use one of the following methods: • Lift the handset and dial the number. • Dial the number and then lift the handset. • Press a line button, dial the number, and then lift the handset.
Place a Call on Hold To place a call on hold while on the call, press the Hold soft key. To retrieve a held call: Press the Resume soft key. If multiple calls are on hold, use the Navigation button to select the desired call then press Resume. If multiple lines are on hold, press the line button for the line that you want to pick up.
Transfer a Call Transfer a selected call to another number in one of two ways: • Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient. • Consult transfer—Redirects the call after first allowing you to announce the call to the transfer recipient.
Place a Conference Call To initiate a conference call, perform the following steps: 1. During a call, press the more > Confrn soft keys to put the call on hold and open a new line. 2. Place a call to another number. 3.
Adjust the Display Contrast To adjust the contrast in your LCD Display, use the following method: 1. Press the Settings button. 2. Press 1 for Contrast, or use the Select soft key. 3. Use the Down or Up soft key to change the contrast. 4.