Call Hold; Call Transfer - Polycom IP331 Owner's Manual

Press the Info soft key to see the call information. The
name is displayed.
Access the other information by using the Up and Down
arrow keys.
Note
• To delete the call from list: 1. Press the Delete soft key.
2. Press r epeatedly to return to the idle display.
Press the Right arrow key from the idle display to access
the Placed Calls list. Press the Down arrow key from the
idle display to access the Received Calls list. You can use
these shortcuts while placing calls or performing
Note transferring and conferencing functions.
You can manually clear the call lists. They are
automatically cleared when you restart the phone.
Note

Call Hold

To place a call on hold
When you place a call on hold, the caller will be presented with the
standard phone system hold music or your custom hold music if you
have uploaded hold music through the Control Panel.
During a call, press
display by the hold icon as the line indicator.
Press again or the Resume soft key to resume the call.
The active audio icon (one of
as the line indicator.
Multiple Calls on Hold
If multiple calls are on hold, use
the calls, then press the Resume soft key to retrieve the desired
call.

Call Transfer

You can transfer calls from your Desk Phone to another Desk
Phone in your office or to any other phone number outside your
office. For example, if you receive a call from a coworker in the
office, you can transfer that call to another coworker in the office or
on his cellular phone outside the office.
A call can be transferred in one of three ways:
35
. This will be indicated on the graphic
, , or ) appears
and to switch between