Polycom SoundPoint IP 450 User Training Manual
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Polycom SoundPoint IP 450 User Training Manual

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Download this manual See also: Administrator's Manual, Reference Manual
Hosted PBX Phone Setup &
End User Training Guide

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Summary of Contents for Polycom SoundPoint IP 450

  • Page 1 Hosted PBX Phone Setup & End User Training Guide...
  • Page 2 HOSTED PBX PHONE SETUP GUIDE REQUIRED FOR INSTALL Modem / Router Ethernet Power Supply or Switch (CAT5, CAT5e, CAT6) (if required) POLYCOM SOUNDPOINT IP 450 (BACK SIDE) from Switch POLYCOM SOUNDPOINT IP 331 (BACK SIDE) from Switch...
  • Page 3 OPTION 1 INTERNET Power Supply (if required) OPTION 2 INTERNET Power Supply (if required) NEED SERVICE, HAVE QUESTIONS? CALL US: 866-667-8357...
  • Page 4 Change CDP Combatibility to “Disabled” and press OK. Press Exit then Save & Reboot. HOW TO PROVISION YOUR POLYCOM PHONE When the phone boots up, press Setup. Then enter password 456 Using the bottom arrow, go to the Server Menu and select.
  • Page 5 Change Server Type to Trivial FTP by pressing Edit then right arrow until highlighted. Change Server Address (via dial pad) to http://cprx3.hostedsip.net/pv Press OK then Exit then Save & Reboot. Note: Reboot process will take 4 to 5 minutes for the phone to upload the firmware.

  • Page 6: Changing Your Voicemail Password

    HOSTED PBX END USER TRAINING GUIDE CHANGING YOUR VOICEMAIL PASSWORD You can set an access code for your mailbox. This access code will be requested whenever you access the mailbox to collect messages. When set the access code must be at least 6 digits in length.

  • Page 7: Listening To Your Messages

    3 Press 1 To record your name 4 Record your name then press # TO RECORD OR CHANGE YOUR GREETING 1 Login to your mail box. 2 If you have messages in your mailbox, Press *. If you don’t, press 2. 3 Press 3 to record your greeting. When you are prompted, record your new greeting.

  • Page 8: Making A Call

    HOSTED PBX END USER TRAINING GUIDE MAKING A CALL • Pick up the handset or press the Speaker button to use the speakerphone. • Dial 9 or press Line Out if the button is programmed on the phone. ACCESSING VOICEMAIL MESSAGE, then • To retrieve your voicemail, press Press Connect or press 777 • To listen to your new messages, press 1 • To listen to your old messages, press 2 • To go to the main menu, press * HOLD • To place a call on hold, press HOLD (Soft key). • To retrieve a held call, press the resume soft button corresponding to the held call. USING CALL PARK • Call Park allows you to place a call on hold System Wide.

  • Page 9: Transferring A Call

    TRANSFERRING A CALL With the call active, press TRANSFER. The call is placed on hold automatically and you will hear a dial tone. Dial the number you want to transfer the call to and listed below are your options for the call: • To transfer without announcing the call hang up.

  • Page 10: Do Not Disturb

    HOSTED PBX END USER TRAINING GUIDE SPEAKERPHONE • To use the speakerphone, press . Make or answer the call. To adjust the volume, press the volume button. To end the call, press speaker again. • To change from speakerphone to handset, pick up the handset and continue talking. • To change from handset to speakerphone, press hang up the handset.
  • Page 11 SUMMARY OF MAIL BOX OPTIONS Here is a summary of the options that are available when you have logged into your mailbox from your own extension or remotely. User Calling its own Play: Voicemail box You have xx new message(s) Play message You have xx old message(s) & Timestamps You have xx new message(s) in the group xxx Voicemail More option Menu:...
  • Page 12 NEED SERVICE, HAVE QUESTIONS? CALL US: 866-667-8357 250 rimrock rd. toronto, ontario M3J 3A6 t: 416-783-7890 Press “1” for Service www.digitcom.ca rev. 10...

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Soundpoint ip 331

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