Call Recording - Polycom IP331 Owner's Manual

Pick up your HPBX phone
1.
Dial *97. Press the Dial soft key to speed up the process
2.
The phone will answer the call in its pickup group that has been
3.
ringing the longest

Call Recording

The Call Recording feature allows you to record calls whenever you wish via
the *80 command. Call Recording comes in two flavors; Automatic and On
Demand. Only On Demand recording may be initiated from the desk phone.
On Demand Call Recording
On Demand call recording allows you to turn the recording of a conversation on
and off at any time during a phone call. To use On Demand call recording:
1. Once making or answering a phone call, once the call has been answered by
both parties, press *80. All parties in the call will hear a prompt that call
recording has started.
2. If enabled, all parties of the call will also hear a beep tone every 15 seconds
to indicate recording is still in progress.
3. To manually end the call, press *80 again. All parties in the call will hear a
prompt that recording has stopped.
4. The call recording will also end if any of the following situations occur:
a. The call is ended (all parties hang up)
b. The maximum call recording limit is reached
c. Your phone's maximum call recording storage limit is reached
Once created, the recorded phone conversation will be stored within your desk
phone's voicemail web interface. To access your recordings:
1. Navigate to http://cp.serverdata.net/voice/
2. Log in with your phone number and voicemail PIN
3. Click on the Call Recordings tab to listen to and manage your recorded calls
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