Call Park; Paging (Intercom) - Polycom IP331 Owner's Manual

Call Park

To Park a call
Parking a call is very similar to putting a call on hold. The key
difference is, when you put a call on hold you can only retrieve the
held call from the phone that put the call on hold. With Call Park,
you can put a call on hold and pick it up from ANY phone within
the same Call Park Group. Through the Control Panel, Call Park
Groups can be creates so specific groups of phones can park calls
for each other. If you do not create specific Call Park Groups, all
phones are automatically assigned to the Standard Call Park
Group.
To create a Call Park Group which allows specific phone to park
calls for each other, login to the Control Panel and click the Groups
Tab then select Call Park Groups.
To Park a Call:
1. While on a call, press the More soft key
2. Press the Park soft key
3. The phone will respond with a voice prompt such as "Call Parked
on 9001". The caller will hear hold music.
4. To pickup the parked call, anyone on any phone may dial the park
number (9001 in this example) to be connected with the caller.
When a call is parked on a phone, one of the lines on that
phone is used until the call is picked up by another phone.
Note

Paging (Intercom)

To page to all phones
Paging allows you to speak to all phones at the same time through
their speaker phone. If you pick up the handset during a page, you
will hear the message in the handset. Paging is used to make
announcements such as "Jim, you have a visitor in the lobby" or to
let people know about a parked call such as "Susan, you have a
call waiting on Park 2". Paging will only notify phones not in use or
not set to DND.
To group specific phones so only they receive specific Paging calls,
login to the Control Panel and click the Groups Tab then select
Paging Groups.
Initiating a Page
1. Either pick up the handset or uses the speaker phone
2. Dial the Paging Group (9100 is the Standard Paging Group for all
phones).
3. WAIT FOR THE TONE before speaking
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