Changing The Failover Routing Of A Phone; Viewing Call History For A Phone; Control Panel Additional Features - Polycom IP331 Owner's Manual

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• The phone number assigned to the phone
• Any other phone number assigned to your company
• Block Outbound Caller ID from the phone
2. Click the Save button
Note: Changes to the Outbound Caller ID may take up
10 minutes to process. Note

Changing the Failover Routing of a Phone

Failover Routing allows the phone to be automatically forwarded
to another phone number in the event of a phone network, power
or local network outage.
To change the Failover Routing:
1. Select between:
• Sending calls to the phone's voicemail
box
• Any other phone number such as a cell
phone2. Click the Save button

Viewing Call History for a Phone

Use this page to view all inbound and outbound calls for this
Phone.
Select the timeframe and method of viewing by clicking the
month within the appropriate column:
View - Will display your call history within your browser window
Downloadable File - Will provide a "CSV" downloadable file that
you may load into spreadsheet programs

Control Panel Additional Features:

For the following features, please refer to the Control Panel
Reference Guide:
Viewing a list of your phone lines
Viewing a list of all your phone equipment
Using your own Hold Music
Creating Call Park Groups
Creating Paging Groups
Creating company-wide Voicemail Distribution Groups
Viewing your invoice
Viewing and changing your credit card information
Viewing your Order History

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