Retrieving Messages When You Are Away From The Office; Returning A Call; Change Your Voicemail Pin; Record A Personal Greeting Via The Phone - Polycom IP331 Owner's Manual

Retrieving messages when you are away from the office

1. Dial your Desk Phone and allow it to ring
2. 2. When your voicemail greeting begins to play, enter your PIN
over your greeting.

Returning a Call

1. While listening to a message or after listening to a message,
press 9* to call that person back
2. You may return to your voicemail box WITHOUT calling back in
by pressing ## after talking to the person you called back

Change your Voicemail PIN

1. Press the Msgs soft key
2. Press the CONNCT soft key
3. Enter your PIN when prompted
4. Press 8 for User Options
5. Press 7 to change your PIN
6. Enter the new 6 to 10-digit PIN when prompted.

Record a Personal Greeting via the Phone

1. Press the Msgs soft key
2. Press the CONNCT soft key or dial the phone's phone number.
3. Enter your PIN when prompted or enter your PIN over the
greeting.
4. Select 8 for User Options
5. Select 1 to record your Unavailable Greeting. Follow the
instructions.

Forward Voicemail Messages via the Phone

A user can forward a voicemail from his or her voicemail box to
another voicemail box or group of voicemail boxes.
1. Once logged in to your voicemail box, press 1 to listen to your
message(s)
2. Press 6 at anytime while listening to the message to for after the
message
3. Press 1 to forward the message
4. Enter the phone number, extension number or group number to
receive the message
5. Record an introduction to the message.
6. Touch * to send the message

Logging into your Voicemail Box via the Web

1. Go to http://cp.serverdata.net/voice
2. Enter your Desk Phone Number and PIN
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