Polycom SoundPoint IP 331 Quick Reference Manual

Quick Reference Guide
Polycom SoundPoint IP 331
Item
1 Message Waiting Indicator Indicates new Voice Mail messages.
2
Line / Status Icons Icons will display in this area to indicate the current phone/line status.
3 Soft Keys Labels change automatically to identify their context-sensitive features.
Shows information about calls, messages, soft keys, time, date and other
4 Line Indicators
relevant data.
5
Line / Speed Dial Keys Use these buttons to access up to two phone extensions or speed dials.
6 Hold Button Places a call on hold or resumes a held call
7 Headset Button Toggles the headset mode for the optional headset.
8 Speakerphone Button Toggles the hands-free speakerphone mode.
Picks up audio during a hands-free speakerphone call. Place the phone
9 Hands-free Microphone
on a hard, flat surface for best results.
10 Volume Keys Adjusts the volume of the handset, headset, ringer and speakerphone.
11 Microphone Mute Toggles the Mute feature on or off.
Provides the digits, letters and special characters in context-sensitive
12 Keypad
applications.
Feature Buttons: Access important features using these buttons.
Dials phone numbers, or displays the placed calls list.
13
Access phone features and customization.
Scroll through displayed information or options.
14
Selects a field of displayed data.
15 Speaker For ringer and hands-free audio output.
When the handset is returned to the cradle, this button is depressed to
16
Hookswitch
hang up the active call.
Shows information about calls, messages, soft keys, time, date and other
17 LCD Screen
relevant data.
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Description
Basic Features
To Place a Call:
Lift the handset, dial the extension
or phone number, and then press
the button.
Press the button, Line key or
New Call soft key, dial the
extension or phone number, and
then press the button.
Press the button, dial the
extension or phone number, and
then press the button.
To Answer a Call:
Lift the handset to answer the call.
Press the button -OR- press the Answer soft key -OR- press the flashing Line
key.
Press the button -OR- with the headset mode activated, press the Answer
soft key -OR- with the headset mode activated, press the flashing Line key.
To Reject a Call:

Press the More soft key, and then press the Reject soft key—the call will
immediately be connected to the voice mail configured for the ringing extension.
To End a Call:
Hang up the handset -OR- press the End Call soft key.
Press the button -OR- press the End Call soft key.
Press the button -OR- press the End Call soft key.
To Mute a Call:

Press the button—the call will be muted and the LCD screen will indicate
that the call is muted.
To Place a Call on Hold:

Press the button—the call will be placed on Hold, the LCD display on the
phone will change to indicate that the call is on Hold, and the hold icon
display for the Line that is on Hold.
To Resume a Call on Hold:

Press the button -OR- press the Resume soft key -OR- press the Line key
for the held call.
Dial the extension or phone
-OR-
number, and then lift the handset.
Dial the extension or phone
-OR- number, and then press the
button or Line key.
Dial the extension or phone
-OR-
number, and then press the
button.
will
V13.03