Polycom soundpoint ip 331 Quick Start Manual
Hosted pbx service
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Also See for soundpoint ip 331:
- Owner's manual (75 pages) ,
- User manual (31 pages) ,
- Configuration manual (19 pages)
Table of Contents
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Table of Contents
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Summary of Contents for Polycom soundpoint ip 331
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Page 1: Quick Start Guide
Quick Start Guide Hosted PBX Service | Polycom SoundPoint IP 331... - Page 2 Welcome to your Hosted PBX service.
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Page 3: What's In The Box
Do not remove (or allow anybody else to remove) any product identification, copyright or other notices. PRESSLY DISCLAIMED. provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this SS OR Y OTHER LIABILITY IN Polycom®... -
Page 4: Guided Setup
Guided Setup Connect Cables Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Once the phone has been plugged in and operational, the voicemail box is functional with a default greeting. Option A: 24V Power Adapter Note: To supply power, choose... -
Page 5: Deskmount Installation
Deskmount Installation Headset Installation Note: Choose either Deskmount or Wallmount Installation Wallmount Installation 2.5mm to RJ-9 Headset Adapter if required (Not included with SoundPoint IP 321/331) - Page 6 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Messages” button , and press the “Connect” soft key. Enter the default PIN of 0000. Select option 8 for User Options. Select option 1 to record the Unavailable greeting. Follow the voice prompts to record and check your greeting. CHANGING THE PIN FROM THE PHONE Press the “Messages”...
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Page 8: Commonly Used Features
Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the speakerphone button. Dial an extension or telephone number. When you are already on a call: Press the “Hold”button. Press the “New Call” soft key. Dial an extension or telephone number. -
Page 9: Rejecting An Incoming Call
REJECTING AN INCOMING CALL Press the “More” Soft key and then press the “Reject” Soft key to immediately send the caller to voicemail. IGNORING AN INCOMING CALL Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding”... -
Page 10: Transferring Calls
TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Tap the “Blind” soft key. Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number. -
Page 11: Volume Adjustment
VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone. - Page 12 CALL WAITING (CONTINUED) To Ignore the Second Call: • Press the “Ignore” soft key to send the caller to voicemail. Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. SPEAKERPHONE While the phone is not in use: •...
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Page 13: Forwarding Calls
FORWARDING CALLS Press the “Forward” soft key If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always”. Enter / verify the contact number where calls will be forwarded. Press the “Enable” soft key. Press the left arrow 4 times, then press the “Yes” soft key. Disabling “Always Forward”: If “Always Forward”... - Page 14 We are here to help. http://controlpanel.msoutlookonline.net/support/kb/...
- Page 15 PolycomIP331-PLR-QS-001 *POLYCOMIP331-PLR-QS-001*...