Inbound Caller Id; Directed Call Pickup - Polycom IP331 Owner's Manual

label will be retrieved. The second key press repeats the process using
the second letter on the key and so on.
For example, to find the first directory entry whose last name starts
with J, press the 5 key once. To find the first entry whose last name
starts with R, press the 7 key three times.

Inbound Caller ID

Your phone will display the phone number and name of the caller (if
available). This information is displayed on the LCD screen as the
call comes in.

Directed Call Pickup

Directed Call Pickup allows you to answer a phone call which is ringing at
another phone in your organization. There are three types of Directed
Call Pickup:
•
Directed Pickup – allows you to answer a call ringing at a
specific extension
•
Any Call Pickup – allows you to answer any call ringing
anywhere in your organization
•
Group Pickup – allows you to answer a call ringing a specific
group of extensions
Directed Pickup
Directed Pickup allows you to answer a call that is ringing at a specific
extension. To use Directed Pickup, when a specific extension begins to
ring:
1. Pick up your HPBX phone
2. Dial *95 + the 3-digit extension of the phone you wish to answer.
(i.e. *95 + 100) Press the Dial soft key to speed up the process
3. Your phone will immediately answer the call
Any Call Pickup
Any Call Pickup allows you to answer a call that is ringing anywhere within
your organization, even at other physical addresses. To use Any Call
Pickup:
1. Pick up your HPBX phone
2. Dial *96. Press the Dial soft key to speed up the process
3. Your phone will answer the phone call that has been ringing the
longest within your organization
Group Pickup
Group Pickup allows you to answer a call ringing a phone within a specific
group of phones. Your company's Call Park Groups are used to define
which pickup group a specific phone belongs to. Use the Admin Portal to
modify Call Park Groups. To answer a call within a specific pickup
group:
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