Black Box LW0050A Manual page 103

Pro 11 series
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Problem and
Indication
Wireless link
established, but
there is no
Ethernet activity
(Station
Adapters).
No network
detected at
Station Adapter
workstation.
Possible Cause
1. Ethernet port on
Network Interface card is solid at the NIC port. If this is not the
faulty.
2. Ethernet port of unit
is faulty.
3. UTP cable is faulty.
1. Workstation networking 1. Reset both Access Point and Station
is improperly configured.
2. UTP cable connection
is faulty.
3. Failure to pass
Ethernet packets.
CHAPTER 7: System Troubleshooting
Corrective Action
1. Verify that the LINK LED is lit and
case, the port is inactive. Try using
another UTP cable or another work-
station.
2. Ping the unit to check the Ethernet
port. If you cannot ping the unit, this
may indicate failure of cable, Ethernet
port of unit, or Ethernet port of work-
station's NIC. Change UTP cable and
retry. If you still cannot ping the unit,
exchange units and try to ping the
new unit using the same NIC and
cable.
Adapter.
• Re-establish network connection.
• Verify that the workstation is properly
configured for the network.
2. Try to ping the remote network.
Failure to detect the network may
indicate a failure to pass Ethernet
packets.
3. Verify UTP cable connection. Solid
LINK LED in workstation NIC indicates
proper Ethernet connection.
4. Check monitor messages for errors
or other indications of problems.
5. Check station counters to verify
increase in Ethernet counters, which
indicates Ethernet activity (see
Section 3.6.1).
101

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