Oce PlotWave 750 Operation Manual page 145

Error code Possible Causes
5, 6, 7 • Check that SMB or FTP protocol is enabled on the remote host
• Check that the customer network security policy (firewall/switch) does not
• For SMB destination:
• For FTP destination: check that the FTP server is using port 21
• Check that the clock of the remote host and the clock of the printer (in
8 • Check whether the remote username and password are correct.
• For SMB destination: Check the remote username syntax:
• Check that the clock of the remote host and the clock of the printer (in
9 • The remote destination server has reached the maximum number of con-
10 • Check that the remote folder is correctly typed
• Check that the remote folder exists on the remote host
• For SMB destination: check that the share is correctly typed or the share
• For FTP destination: check that the remote folder has "list" permissions
11, 12 • Check that the remote user has "write" permission on the remote share
• Check that the remote folder is not full (error code: 12)
• SMB destination: check that the remote username is correctly typed (may
block FTP ports
- check that the security level is set to "Normal"
- check that the remote host supports SMB1 protocol (error code: 7)
[Preferences]-[System settings]-[Regional settings]) are synchronized (the
maximum permitted time difference is 30 minutes, as documented by Mi-
crosoft).
- For a remote host user: <hostname>\<username>
or <ip_address>\<username>
- For a domain user: <domainname>\<username>
[Preferences]-[System settings]-[Regional settings]) are synchronized (the
maximum permitted time difference is 30 minutes, as documented by Mi-
crosoft).
nections. Check with the System administrator or try again later.
exists on the remote host
for remote user
(for SMB) and on the remote folder (for SMB and FTP)
happen if "guest" account is enabled on the remote host).
Chapter 3 - Define your workflow with Océ Express WebTools
Test the remote scan destination
145