Page 1: Operation Guide
Operation guide Océ PlotWave 340/360...
Page 2 Copyright © 2014, Océ All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ. Océ makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Page 3 Trademarks Océ, Océ PlotWave 340/360, Océ Express WebTools, Océ Publisher Express, Océ Publisher Mobile, and Océ Mobile WebTools are registered trademarks of Océ. ® ® ® ® Adobe , Acrobat and Reader are registered trademarks of Adobe Systems Incorporated. ®...
Page 5: Table Of Contents
Contents Contents Chapter 1 Introduction........................11 Notes for the reader............................Available documentation..........................14 Chapter 2 Get to Know the Printing System................... Introduction..............................18 The Océ PlotWave 340/360........................18 The key concepts............................19 Connect your Printing System........................Working area [Footprint]......................... Connect the mains supply cable and the network cable..............Switch on the printing system........................
Page 6 Contents The job states............................The System tab............................The system monitor..........................72 The Preferences tab..........................The Configuration tab..........................75 The Support tab............................Define your Printing System Default Settings .................... About the default settings in Océ Express WebTools................77 Set another language for Océ Express WebTools................Change the language settings in Internet Explorer................79 Change the language settings in Google Chrome................
Page 7 Contents Configure External Locations........................Configure your locations........................Enable or disable USB........................... Enable PlanWell Collaborate (optional)....................Create an external location........................Set a default external location......................Set a default print destination.......................139 Set a default scan destination.......................140 Troubleshoot the creation of an FTP external location (after an error message)......141 Troubleshoot the creation of an SMB external location (after an error message)......144...
Page 8 Contents Advanced settings for print jobs......................192 Basic Copy Jobs - Default..........................Advised settings for copy jobs......................196 Do a default copy job ..........................197 Extended Copy Jobs - Presets........................199 Copy presets on the user panel......................Make a half size copy..........................200 Copy by set............................. Extended Copy Jobs - Advanced Settings....................
Page 9 Contents Media sizes............................................................Refill the Toner............................. Refill the toner............................Replace the residual toner container....................278 Maintain the Scanner........................... Clean the scanner...........................280 Calibrate the scanner..........................Chapter 6 License Management..................... Introduction to license management......................286 Check your licenses............................287 Save the currently active licenses.......................288 Get a new license file...........................
Page 10 Contents...
Page 11: Chapter 1 Introduction
Chapter 1 Introduction...
Page 12: Notes For The Reader
Notes for the reader Notes for the reader Introduction This manual helps you to use the Océ PlotWave 340/360. The manual contains a description of the product and guidelines to use and operate the Océ PlotWave 340/360. Definition Attention Getters Parts of this manual require your special attention.
Page 13: Safety Information
"http:// which is part of the user documentation. You can download the safety information via downloads.oce.com" or, if applicable, find it on the user documentation CD/DVD that is delivered together with the machine or obtain the safety information from your local Océ representative. To avoid potential hazards, maintenance is strictly preserved to properly qualified and trained service technicians.
Page 14: Available Documentation
Available documentation Documentation Availability User Manual - Operation guide • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help - Océ Express WebTools • Embedded in the application Available in multiple languages.
Page 15 Available documentation Océ PostScript 3 Driver Documentation Availability Installation guide • On the download website under the product "http://downloads.oce.com" name ( Available as a PDF file in multiple languages. Online Help • Embedded in the application Available in multiple languages.
Page 16 Available documentation Chapter 1 - Introduction...
Page 17: Get To Know The Printing System
Chapter 2 Get to Know the Printing System...
Page 18: Introduction
Introduction The Océ PlotWave 340/360 Introduction The Océ PlotWave 340/360 is a black and white, all-in-one wide format print, copy, and scan system with a multi-touch user panel and an optional colour scanner. Illustration Chapter 2 - Get to Know the Printing System...
Page 19: The Key Concepts
An understanding of these main concepts is key to optimally profit from your PlotWave system. Printer configuration The Océ PlotWave 340/360 printer has 1 or 2 media rolls. The [Océ Scanner Express], the front original tray, the Océ 2400 fanfold or Océ 4311 fullfold are optional.
Page 20 Swipe between several jobs and pan to view the image in detail. Mobility and the cloud The Océ PlotWave 340/360 makes it possible to print from and scan to the cloud application of your choice. Together with mobile applications such as Océ Mobile WebTools, Océ Publisher Mobile the printer can be easily accessed and used from any location.
Page 21 The spool memory allows multiple users to send print and copy jobs to the Océ PlotWave 340/360 at the same time. The print and copy jobs are then placed in the print queue where they wait to be printed. The job that is put first into the queue is printed first.
Page 22: Connect Your Printing System
Connect your Printing System Connect your Printing System Working area [Footprint] The printing system (with or without the optional [Océ Scanner Express]) requires a specific floor space / working area as indicated in the illustration below. 60mm 1560mm 2.4” 61.4” 803mm 31.6”...
Page 23: Connect The Mains Supply Cable And The Network Cable
Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch (B) is in 'off' position. Plug the mains supply cable into the power connection at the left back of the printer (A). Plug the other side of the mains supply cable into the wall socket.
Page 24: Switch On The Printing System
Switch on the printing system Switch on the printing system IMPORTANT • Make sure the mains supply cable (A) is plugged in. • Make sure the network cable (C) is plugged in. Procedure Switch on the power switch at the left back of the printer (B). Press the on/off button at the front of the printer to start the system.
Page 25: The Hardware
The Hardware The Hardware The components of the printer (front) Component - function table Component Description / Function [lower left front cover] Remove this cover when you want to move the printer. [lower front cover] Located at the front, used for error recovery. [media bypass] To manually feed cut-sheets up to 36"...
Page 26 The components of the printer (front) Chapter 2 - Get to Know the Printing System...
Page 27: The Components Of The Printer (Left Side)
The components of the printer (left side) The components of the printer (left side) Illustration Component - function table Component Description / Function [residual toner compartment] Gives access to the residual toner container. Chapter 2 - Get to Know the Printing System...
Page 28: The Components Of The Printer (Back)
The components of the printer (back) The components of the printer (back) Component - function table Component Description / Function [power switch] Switch the main power supply on or off. You can find the serial number of the printer on the sticker above the power switch.
Page 29: The Media Drawer
The [media drawer] The [media drawer] Component - function table Component Description / Function [roll holder] Carries the media roll [media roll 1] Media placed on roll holder in first position. [media roll 2 (optional)] Media placed on roll holder in second position. NOTE The scanner calibration sheet is located at the back of roll 2.
Page 30: The User Panel: Océ Clearconnect
The user panel: Océ ClearConnect The user panel: Océ ClearConnect Components of the Océ ClearConnect Component Description / Function [status light] Light that gives feedback on the status of the print- [wake-up button] Button that allows the operator to get the printer out of sleep mode.
Page 31: The Output Delivery
The output delivery The output delivery Introduction The printer is equipped with a top delivery tray to collect your printed output. How to define the output delivery In Océ Express WebTools and under [All settings] on the user panel you can define the default sheet delivery for your printed output.
Page 32 The output delivery Other media Media name Compatible with the [Top Delivery Tray] [Film 3.5 mil] No, delivered to the [Back output] [Film 4.5 mil] No, delivered to the [Back output] [Translucent] No, delivered to the [Back output] [Vellum] No, delivered to the [Back output] Chapter 2 - Get to Know the Printing System...
Page 33: The Components Of The Scanner (Optional)
The components of the scanner (optional) The components of the scanner (optional) NOTE The scanner calibration sheet for the [Océ Scanner Express] is located in the media drawer, at the back of roll 2. The components of the scanner Component Description / Function [scanner top cover] Closes off the scanner.
Page 34: The Front Original Tray (Optional)
The front original tray (optional) The front original tray (optional) Introduction The printer can be delivered with a front original tray to hold and collect your originals. When you want to scan multiple originals the tray can hold your originals. It also makes sure that your originals do not fall on the floor or get damaged when the scanner releases your originals.
Page 35 The front original tray (optional) Position of the front original tray Position Description / Function In this position the front original tray holds and receives originals. In this position you can access the media drawer. You can lower the front origi- nal tray easily when you push it down.
Page 36: The Folder (Optional)
The folder (optional) Introduction The printer can be delivered with an external folder. The Océ PlotWave 340 is compatible with the Océ 2400 fanfold. The Océ PlotWave 360 is compatible with the Océ 2400 fanfold and the Océ 4311 fullfold.
Page 37: The Printing System Consumables
272. The core of the media roll is the cardboard in- ner part of the roll. A roll has a 3" core. Océ PlotWave 340/360 [toner bottle] Bottle with black toner, specifically used for toner your PlotWave printer.
Page 38: Océ Clearconnect: The Multi-Touch User Panel
Océ ClearConnect: the multi-touch user panel Océ ClearConnect: the multi-touch user panel Introduction to Océ ClearConnect Introduction The Océ ClearConnect is a multi-touch user panel, with dynamic tiles for print, copy, and scan jobs. The Océ ClearConnect Component Function 1. [status light] Light that gives feedback on the status of the printer.
Page 39 Introduction to Océ ClearConnect Component Function 6. [ green button] Dynamic tile on the user panel display that allows the operator to do (touch) the following: • Start a scan job, a print job, or a copy job on the user panel. Chapter 2 - Get to Know the Printing System...
Page 40: The Home Screen
The home screen The home screen Introduction The default screen of the Océ ClearConnect is the home screen. From the home screen you can manage jobs and enter the system menu. The home screen Component Function [active job] In the dynamic bar you can see the system states (warming-up, cleaning etc.) and the active job when present.
Page 41 The home screen Component Function Smart Access The dynamic Smart Access helps you to quickly start a job. NOTE For more information on the Smart Access, see Smart Access on page [live scan view] The live scan view appears in the Smart Access. The view shows the width and alignment of your document, while it slides through the Smart Access.
Page 42: The Smart Access
The Smart Access The Smart Access Introduction The Océ ClearConnect gives easy access to your print, copy, and scan jobs and supports the green button approach via the Smart Access. The Smart Access is the dynamic lower section of the user panel. The Smart Access enables you to quickly start your job without the need to make additional settings.
Page 43 The Smart Access Component Function 1. locations Select the location you want to send your scanned file to. You can swipe through the list of various locations, from Smart Inbox- es, USB, to cloud locations. Create For more information on how to configure the locations, see and open a Smart Inbox for scan jobs and print jobs on page 102 Create an external location on page 136.
Page 44: Presets And Advanced Settings
Presets and advanced settings Presets and advanced settings Introduction Presets give you easy access to change the most common used settings. Advanced settings help you to fine tune the settings of your job, and give access to all settings. When you tap the copy tile or scan tile in the home screen, a window with copy or scan presets and advanced settings opens.
Page 45: The Settings Concept
The settings concept The settings concept Introduction The multi-touch user panel offers the possibility to make settings for your job locally. There are two levels when you want to change settings on the user panel: • Presets: a combination of settings that are used often. It takes only a few steps to make new settings.
Page 46 The settings concept Description Illustration • Per preset category, the default setting is visible in the preset tile. When you tap the tile, a short list with the other preset is shown. Advanced settings: • In the same window, under the list of presets, a line with [All settings] is displayed.
Page 47: The Locations
The locations The locations Introduction When you tap the print tile on the user panel twice a window with locations opens. When you tap the scan tile, the locations are shown in the Smart Access. Location tiles can be: • The Smart Inboxes location. Default and always presented.
Page 48 The locations 2. Preview thumbnail Function When you open a location folder, a window opens with files listed as jobs. The print jobs have a preview thumb- nail. Tap the preview thumbnail to open a large preview win- dow of your job. NOTE This is only possible for jobs in the Smart In- boxes.
Page 49: Job Preview
Job preview Job preview Introduction The multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail to access the preview window. Job preview Component Function Job [preview] You can pan the image to see it in more detail. You can shift between the various job files that are part of one location.
Page 50: The Job Queue And The System Menu
The job queue and the system menu The job queue and the system menu Introduction The dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the active job with the job queue, and the system menu. The active job and the job queue Component Function...
Page 51 The job queue and the system menu System menu Component Function Printing system • The loaded media in the printer is displayed. and media • Tap the drawer to change the media settings. • Wizards appear, to help you change media or refill toner. [setup menu] The [setup menu] gives general information on the printer.
Page 52: Quick Start: Default Jobs
Use the Smart Inbox to manage and store your jobs. Define one or more Smart Inbox names that allow you to easily organise and access your jobs. With the Océ PlotWave 340/360: • The Smart Inbox cannot only be used in Océ Express WebTools, but also on the Océ...
Page 53 The Smart Inbox process for copy, scan, and print jobs Function Location You can also choose to collect your scan job via Océ Mobile WebTools. Mobile device Open Océ Mobile WebTools on your mobile device, select and open your Smart Inbox. Select the scan job and save it locally. Print jobs and the Smart Inbox Function Location...
Page 54: Do A Default Copy Job
Do a default copy job Do a default copy job Introduction When you want to copy an original and you do not make any settings the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Page 55 Do a default copy job NOTE Tap on [Release the original] under the Smart Access, to release your original from the scanner. Chapter 2 - Get to Know the Printing System...
Page 56: Do A Default Scan Job
Do a default scan job Do a default scan job Introduction When you want to scan an original and you do not make any settings the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Page 57 Do a default scan job NOTE Tap on [Release the original] under the Smart Access, to release your original from the scanner. Result A scan to file is made, and sent to your preferred location. Default you can find your file in the public Smart Inbox in Océ...
Page 58: Do A Default Print Job
Do a default print job Do a default print job Introduction When you want to print a job and you do not make any settings the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
Page 59 Do a default print job The jobs are listed in a new window. Select your job from the list. Tap the [green button], next to the job settings. Chapter 2 - Get to Know the Printing System...
Page 60: The Cloud
There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds. Working with the cloud on the Océ PlotWave 340/360 is very easy: Procedure Description...
Page 61 The cloud Procedure Description For print jobs: Open the cloud application locally. PC or mobile de- vice Add and save the file you want to print, in the cloud. Or PC or mobile de- send your file to the printer, in the cloud. vice Open your cloud application as location, in the Smart user panel...
Page 62 The cloud Chapter 2 - Get to Know the Printing System...
Page 63: Define Your Workflow With Océ Express Webtools
Chapter 3 Define your Workflow with Océ Express WebTools...
Page 64: Introduction
Introduction Introduction Océ Express WebTools Introduction Océ Express WebTools is an application that runs embedded on your printer. You can use an ® Internet browser (Microsoft Internet Explorer or Mozilla Firefox) to open the homepage of Océ Express WebTools on your computer or mobile device. Definition You can use Océ...
Page 65: Set The Security Settings For Microsoft Internet Explorer
Set the security settings for Microsoft Internet Explorer Set the security settings for Microsoft Internet Explorer Introduction You can use an internet browser to open the homepage of Océ Express WebTools. Depending on the internet browser you use, set the required minimum browser security settings as indicated below.
Page 66: Set The Security Settings For Mozilla Firefox
Set the security settings for Mozilla Firefox Set the security settings for Mozilla Firefox Introduction You can use an internet browser to open the homepage of Océ Express WebTools. Depending on the internet browser you use, set the required minimum browser security settings as indicated below.
Page 67: The Jobs Tab
The Jobs tab The Jobs tab The Jobs tab Create a new job in the Océ Publisher Express section. • When you want to submit a new job, click [Create new job]. A new window opens, here you can define some basic job settings and browse the file you want to print. For more information, Use Océ...
Page 68 The Jobs tab Chapter 3 - Define your Workflow with Océ Express WebTools...
Page 69: The Smart Inbox
The Smart Inbox The Smart Inbox A Smart Inbox helps you to manage customised jobs. You get an overview of the Smart Inboxes when you open the [Jobs] tab in Océ Express WebTools. The Jobs tab Jobs in a Smart Inbox You can use the Smart Inbox to manage your jobs.
Page 70: The Job States
The job states The job states Introduction When a job is placed in a Smart Inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the Smart Inbox State Icon Description...
Page 71: The System Tab
The System tab The System tab The System tab Your remote view on the system. This tab can be accessed by any user. The System tab is visible on all pages at the bottom of the page. When you click on the System tab in the lower left corner of the screen, the system monitor pops up.
Page 72: The System Monitor
The system monitor The system monitor Introduction You can open the system monitor to get an overview of the current status of the printing system. When you click on the system tab in the lower left corner of the screen, the system monitor opens.
Page 73 The system monitor The scanner states State Icon Description [User intervention re- General error message. quired] [Scanner is busy] The scanner is active. [Scanner is ready] The scanner is ready to start a scan job. The toner states Icon Description Toner OK Toner low, or empty.
Page 74: The Preferences Tab
The Preferences tab The Preferences tab The Preferences tab NOTE Before you can edit a setting or a settings group, you must log in as a Key operator or a Power User roles and authorisations on page user. For more information, see 107.
Page 75: The Configuration Tab
The Configuration tab The Configuration tab The Configuration tab NOTE Before you can edit a setting or a settings group, you must log in as a System administrator or a User roles and authorisations on page Power user. For more information, see 107.
Page 76: The Support Tab
The Support tab The Support tab The Support tab NOTE User roles and Log in as System administrator or a Power user. For more information, see authorisations on page 107. The Support tab consists of the sections: • [About]: find general information about the system and generate the Quick Response Card. •...
Page 77: Define Your Printing System Default Settings
Define your Printing System Default Settings Define your Printing System Default Settings About the default settings in Océ Express WebTools Definition Before you send jobs to the printer, remember the following: The values defined in Océ Express WebTools are default values for the general system behaviour. You can define a number of job settings in the Océ...
Page 78: Set Another Language For Océ Express Webtools
Set another language for Océ Express WebTools Set another language for Océ Express WebTools Introduction The language setting of the internet browser you use defines the language of Océ Express WebTools. The following languages are supported: Dutch, UK English, German, French, US English, Spanish, Danish, Italian, Swedish, Norwegian, Finnish, Portuguese, Polish, Hungarian, Czech, Japanese, Simplified Chinese, Traditional Chinese, Russian, and Korean.
Page 79: Change The Language Settings In Internet Explorer
Change the language settings in Internet Explorer Change the language settings in Internet Explorer Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE It is possible that the internet options are put under a different menu, depending on the Microsoft Internet Explorer version you use.
Page 80: Change The Language Settings In Google Chrome
Change the language settings in Google Chrome Change the language settings in Google Chrome Introduction You can change the language settings for Océ Express WebTools in your preferred browser. When to do NOTE It is possible that the internet options are put under a different menu, depending on the Google Chrome version you use.
Page 81: Change The Language Settings In Mozilla Firefox
Change the language settings in Mozilla Firefox Change the language settings in Mozilla Firefox Introduction You can change the language settings for Océ Express WebTools in your preferred browser. NOTE It is possible that the options menu is put under a different menu, depending on the Mozilla Firefox version you use.
Page 82: How To Edit A Setting
How to edit a setting How to edit a setting Introduction In Océ Express WebTools you can make settings to personalise your printing system. Procedure Browse to the settings group you want to edit, for example [Preferences] - [System defaults] - [Regional settings].
Page 83: View And Check The Settings
View and check the settings View and check the settings Introduction In Océ Express WebTools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure Open the [Configuration] tab or the [Preferences] tab. Click [View configuration] in the upper right hand corner of the screen.
Page 84: Save The Settings In A File
Save the settings in a file Save the settings in a file Introduction Save the settings and the values that you configured in Océ Express WebTools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. NOTE Not all settings are stored in the settings file.
Page 85: Load The Settings From A File
Load the settings from a file Load the settings from a file Introduction Load the settings and the values for Océ Express WebTools from a file. Load the settings from a file to duplicate them to another printer of the same type. NOTE •...
Page 86: Restore The Factory Defaults
Restore the factory defaults Restore the factory defaults Introduction Sometimes you want to go back to the initial settings. You can restore the factory default settings in Océ Express WebTools. NOTE Log in as a Key Operator to only restore the Key Operator settings. Log in as a System Administrator to only restore the System Administrator settings.
Page 87: Set The Print Job Default Settings
Set the print job default settings Set the print job default settings Definition In Océ Express WebTools you can configure the default values for the print job settings. When you optimise the print job default settings for your document, you get the best results. The print job settings are grouped under the [Preferences] - [Print job defaults] tab.
Page 88 Set the print job default settings Setting Description [Media source] Select the default output material and format for the media used on the printer. • Select [Automatic], to automatically select the media. • Select [Manual feed] to insert a cut sheet. •...
Page 89 Set the print job default settings Setting Description [Rotation] Select any option to rotate the image counter-clockwise. When you want to print faster, select [Auto rotate landscape]. You can print faster due to less media transport. Select [Auto rotate media saving] to use the media in the most ef- ficient way.
Page 90: Set The Copy Job Default Settings
Set the copy job default settings Set the copy job default settings In Océ Express WebTools you can configure the default values for the copy job settings. When you optimise the copy job default settings for your document, you get the best results. The copy job settings are grouped under the [Preferences] - [Copy job defaults] tab.
Page 91: Set The Scan Job Default Settings
Set the scan job default settings Set the scan job default settings In Océ Express WebTools you can configure the default values for the scan job settings. When you optimise the scan job default settings for your document, you get the best results. The scan job settings are grouped under the [Preferences] - [Scan job defaults] tab.
Page 92 Set the scan job default settings Setting Description [File name for scan to Fill in the scan file name used for scans to the Smart Inbox. When Smart Inbox] the scan file name contains one or more # hashes, the # hashes are replaced by ascending numbers.
Page 93: Manage Jobs On Your Printing System
Manage Jobs on your Printing System Manage Jobs on your Printing System The Smart Inbox and the queue concept Definition You can use the Smart Inbox for customised job management. A Smart Inbox works as a personal mailbox in which you can store jobs and where you can scan jobs to. Jobs that are waiting to be processed are visible in the Queue.
Page 94 The Smart Inbox and the queue concept a print job is kept in the Smart Inbox, you can start the print job manually on the user panel or in Océ Express WebTools. Chapter 3 - Define your Workflow with Océ Express WebTools...
Page 95: The Smart Inbox And The Queue Functionality
The Smart Inbox and the queue functionality The Smart Inbox and the queue functionality Introduction All print jobs sent via printer drivers, applications or one of the Océ Publisher job submitters are placed in a Smart Inbox. You can select the Smart Inbox as an external location. When jobs are being processed, they are visible in the Job queue or Scan queue.
Page 96 The Smart Inbox and the queue functionality Scan queue functionality The scan jobs in line waiting to be sent to the right location are listed in the Scan queue. When a job is succesfully sent, the job is removed from the queue. Functionality Description [Delete]...
Page 97: Use Smart Inboxes In A Multiple-User Environment
Use Smart Inboxes in a multiple-user environment Use Smart Inboxes in a multiple-user environment Introduction A multiple-user environment is a working environment in which users directly send jobs to the printer and collect their own prints. In this environment it is important for a user to have easy access to personal jobs.
Page 98: Use Smart Inboxes In A Repro Environment
Use Smart Inboxes in a repro environment Use Smart Inboxes in a repro environment Introduction A repro environment is a working environment in which a repro operator handles all the jobs. In this environment the repro operator can use the Smart Inbox to organise his daily work. Illustration Procedure Open the [Preferences] - [System defaults] tab.
Page 99: Use Smart Inboxes In A Multiple-User And Repro Environment
Use Smart Inboxes in a multiple-user and repro environment Use Smart Inboxes in a multiple-user and repro environment Introduction A multiple-user and repro environment is a working environment in which both users directly send jobs and collect their own prints at the printer. The system is also used by a repro operator. In this environment it is important for a user to have easy access to his personal jobs, but it is also important for the repro operator to have an overview of all jobs.
Page 100: Create And Open A Smart Inbox For Print Jobs (Smart Inbox Section)
Create and open a Smart Inbox for print jobs (Smart Inbox section) Create and open a Smart Inbox for print jobs (Smart Inbox section) Introduction There are two ways to create and open a Smart Inbox for print jobs in Océ Express WebTools: •...
Page 101: Create And Open A Smart Inbox For Print Jobs (Publisher Express)
Create and open a Smart Inbox for print jobs (Publisher Express) Create and open a Smart Inbox for print jobs (Publisher Express) NOTE Note that with this procedure you not only create a Smart Inbox, but you also send a job to the printer.
Page 102: Create And Open A Smart Inbox For Scan Jobs
Create and open a Smart Inbox for scan jobs Create and open a Smart Inbox for scan jobs Introduction Next to the Smart Inboxes for print jobs you can also create Smart Inboxes for scan jobs. You can create a Smart Inbox for scan jobs under the [Configuration] tab. The Smart Inbox for scan jobs is present as a scan location on the user panel.
Page 103: Store Print, Copy, And Scan Jobs In The Smart Inbox
Store print, copy, and scan jobs in the Smart Inbox Store print, copy, and scan jobs in the Smart Inbox Introduction In Océ Express WebTools, you can store your jobs in the Smart Inbox temporarily. This way you can manage your jobs better, and reprint any job you like. NOTE •...
Page 104: Set The Expiration Time-Out For Smart Inbox Jobs
Set the expiration time-out for Smart Inbox jobs Set the expiration time-out for Smart Inbox jobs Introduction You can define the period of time jobs are stored in the Smart Inbox. Procedure Open the [Preferences] - [System properties] tab. Click on 'Edit' in the Job management section. Set the preferred time for the [Expiration time-out for Smart Inbox jobs], and/or the [Expiration time-out for Smart Inbox copy and scan jobs] settings, for example 48 hrs.
Page 105: Close Or Delete A Smart Inbox
Close or delete a Smart Inbox Close or delete a Smart Inbox Introduction In Océ Express WebTools you can also close or delete Smart Inboxes. • You can close the Smart Inbox for print jobs on your browser in the [Smart Inbox] section. •...
Page 106: Configure Your Network And Security Settings
Configure your Network and Security Settings Configure your Network and Security Settings Configure the network settings in Océ Express WebTools Introduction Some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the Configuration tab. NOTE For more detailed information on network settings, refer to the Océ...
Page 107: User Roles And Authorisations
User roles and authorisations User roles and authorisations Introduction You can view all settings in Océ Express WebTools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting.
Page 108: Log In As An Authorised User
Log in as an authorised user Log in as an authorised user In order to have write access for certain settings, you must log in as an authorised user. There are three user roles: the System administrator, Key operator, and Power user. They have authorisation to edit specific groups of settings.
Page 109: Log Out After Your Session
Log out after your session Log out after your session Purpose When you have finished the modification of a setting, it is advised to log out again. Procedure Click the log out hyperlink in the top right-hand corner of the screen. Close the screen of your internet browser.
Page 110: Change The Password For Authorised Users
Change the password for authorised users Change the password for authorised users When to do For security reasons it is advised to periodically change the password of the three access modes (Key operator, System administrator, Power user) in Océ Express WebTools. IMPORTANT Handle and store all passwords securely and with care.
Page 111: Shut Down Or Restart The System
Shut down or restart the system Shut down or restart the system NOTE For this procedure, you need to log in as a System administrator. To remotely shut down the printing system, you can click on [Shut down] in the Support tab of Océ...
Page 112: Define The Ip Type
Define the IP type Define the IP type Introduction Next to IPv4 the printer also supports IPv6. You can choose to use either IPv4 or IPv6, but Océ Express WebTools also allows you to use both simultaneously. For more information on the differences between IPv4 and IPv6, please consult the Connectivity manual.
Page 113: Enable Access Control
Enable Access control Enable Access control Introduction When you want to control access to your printer, you need to enable access control in Océ Express WebTools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network.
Page 114: Access Control And Ipsec Settings
Access control and IPsec settings Access control and IPsec settings Introduction When access control is enabled, you can edit the access control settings. NOTE Make sure to set a password for changing the security settings. With this password you can modify the network settings and reset the security settings from the user panel in case you get locked out of the system.
Page 115: Enable Or Disable The E-Shredding Function
Enable or disable the e-shredding function Enable or disable the e-shredding function Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorised people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-shredding function in Océ Express WebTools.
Page 116: Select The E-Shredding Algorithm
Select the e-shredding algorithm Select the e-shredding algorithm Introduction The e-shredding function allows you to securely erase jobs from the system. This prevents unauthorised people from accessing deleted jobs. You can select one of the following algorithms: • [Gutmann]. All jobs on the system are erased in 35 overwrite passes. •...
Page 117: Specify The Number Of Overwrite Passes
Specify the number of overwrite passes Specify the number of overwrite passes Introduction The e-shredding function allows you to erase jobs from the system. This prevents unauthorised people from accessing deleted jobs. You can manually enter the required number of overwrite passes.
Page 118: Remote Security
Remote security Remote security Introduction By default the first certificate delivered for the use of HTTPS is an Océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate the certificates.
Page 119: Generate A New Ca-Signed Certificate
Generate a new CA-signed certificate Generate a new CA-signed certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate a certificate request yourself, or you can import a pre- defined certificate via your computer or network.
Page 120 Generate a new CA-signed certificate -----END NEW CERTIFICATE REQUEST----- Copy and paste the content of the request in a .csr file (named 'certificate_request.csr' by default). Restart the controller Send the content of this request to the Certification Authority. Chapter 3 - Define your Workflow with Océ Express WebTools...
Page 121: Import A Ca-Signed Certificate: Import The Root Certificate
Import a CA-signed certificate: import the root certificate Import a CA-signed certificate: import the root certificate Introduction To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). In Océ Express WebTools you can generate a certificate request yourself, or you can import a pre- defined certificate via your computer or network.
Page 122: Import A Ca-Signed Certificate: Import The Intermediate Certificate
Import a CA-signed certificate: Import the intermediate certificate Import a CA-signed certificate: Import the intermediate certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Page 123: Import The Ca-Signed Certificate
Import the CA-signed certificate Import the CA-signed certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: • Import the root certificate •...
Page 124: Import A Ca-Signed Certificate: Check And Import The Root Certificate
Import a CA-signed certificate: Check and import the root certificate Import a CA-signed certificate: Check and import the root certificate To ensure a fully trusted authentication via HTTPS, you can request and import a certificate delivered by a Certification Authority (CA-signed certificate). When you import the certificate you need to: •...
Page 125: Configure The Presets And Stamping
Configure the Presets and Stamping Configure the Presets and Stamping What you need to know about presets Introduction A preset is a predefined setting that is available on the user panel to easily perform print, copy, and scan jobs. The preset concept supports the green button approach. The default presets are automatically selected on the user panel, so you only have to press the green button to start a job with your predefined settings.
Page 126: Set The Default Print Preset
Set the default print preset Set the default print preset Introduction With a preset you can predefine the settings you need for a print job from USB or an external location. Print has four preset categories: [Media], [Layout], [Image], and [Finishing]. For each category you can set one default preset in Océ...
Page 127: Configure The Custom Print Preset
Configure the custom print preset Configure the custom print preset Introduction With a preset you can predefine the settings you need for a print job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Page 128: Set The Default Copy Preset
Set the default copy preset Set the default copy preset Introduction With a preset you can predefine the settings you need for a copy job. Copy has four preset categories: [Media], [Layout], [Image], and [Finishing]. For each category you can set one default preset in Océ Express WebTools. The default preset is automatically used when you press the green button on the user panel.
Page 129: Configure The Custom Copy Preset
Configure the custom copy preset Configure the custom copy preset Introduction With a preset you can predefine the settings you need for a copy job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Page 130: Set The Default Scan Preset
Set the default scan preset Set the default scan preset Introduction With a preset you can predefine the settings you need for a scan job. Scan has three preset categories: [File type], [Colour mode], and [Image]. For each category you can set one default preset in Océ...
Page 131: Configure The Custom Scan Preset
Configure the custom scan preset Configure the custom scan preset Introduction With a preset you can predefine the settings you need for a scan job. When you want to use other predefined settings than the default presets, you can configure custom presets in Océ...
Page 132: Create A Stamp
Create a stamp Create a stamp Introduction In the custom preset section of the [Copy job defaults] in Océ Express WebTools you can enable the stamp functionality. Under the [Stamping] tab you can create your own predefined stamp. Procedure Open the [Preferences] - [Stamping] tab. Click on [Create new] in the upper right hand corner .
Page 133: Configure External Locations
Configure External Locations Configure External Locations Configure your locations Introduction On the user panel you can find a list of locations you can scan to and print from. To this location you send your scanned files for storage, or you save files on this location and you send them to the printer.
Page 134: Enable Or Disable Usb
Enable or disable USB Enable or disable USB Introduction When you want to use USB as a location you have to make settings for USB first. You can make the settings in Océ Express WebTools. Illustration Procedure Open the [Configuration] - [External locations] tab. Select [USB], and click on the [Edit] icon under [Actions].
Page 135: Enable Planwell Collaborate (Optional)
Enable PlanWell Collaborate (optional) Enable PlanWell Collaborate (optional) Introduction When you have a license installed for PlanWell Collaborate (ARC cloud support), you can enable this external location under the [Configuration] tab. Procedure Open the [Configuration] - [External locations] tab. Select [PlanWell® Collaborate], and click on the [Edit] icon under [Actions]. A window opens. Enter the [Name] recognisable for the user.
Page 136: Create An External Location
Create an external location Create an external location Introduction You can create your own FTP, SMB, WebDAV, external locations with Océ Express WebTools. Before you begin NOTE • Make sure you enable [SMB] protocol. • Make sure you enable [FTP] under the [Configuration] - [Connectivity] tab. •...
Page 137 Create an external location follows: Local user name: 'IPaddress\username' or 'hostname\username'. Domain user name: 'domain\username'. • Enter the [Password] that belongs to the user name. Select the [Enabled functionalities]. Enable or disable access to the selected location for print or scan jobs.
Page 138: Set A Default External Location
Set a default external location Set a default external location Introduction You can set an external location as the default location. The default location is used when you do not select a specific external location for a job. Procedure Select the [Configuration] - [External locations] tab. Under [External locations] select the external location you want to set as default.
Page 139: Set A Default Print Destination
Set a default print destination Set a default print destination Introduction You can configure the default print destination in Océ Express WebTools. When the destination of a print job is not specified in the job ticket, the job is sent to a default destination. You can choose between two default print destinations: •...
Page 140: Set A Default Scan Destination
Set a default scan destination Set a default scan destination Introduction When you scan to a specific destination often, you can set the scan destination as default. You can select one of two types of scan destination as default: • External location for scan jobs •...
Page 141: Troubleshoot The Creation Of An Ftp External Location (After An Error Message)
Troubleshoot the creation of an FTP external location (after an error message) Troubleshoot the creation of an FTP external location (after an error message) An error message displays to indicate that the creation of the FTP external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
Page 142 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The remote destination test is Check that the Firewall on the FTP server workstation does aborted, because the time-out not prevent the 'FTP passive mode' connection. period has expired.
Page 143 Troubleshoot the creation of an FTP external location (after an error message) Error message Action to perform The external location is full. Make some space available on the external location for the 'Scan to' operations. The test of the external location Restart the system and try again.
Page 144: Troubleshoot The Creation Of An Smb External Location (After An Error Message)
Troubleshoot the creation of an SMB external location (after an error message) Troubleshoot the creation of an SMB external location (after an error message) An error message displays to indicate that the creation of the SMB external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
Page 145 Troubleshoot the creation of an SMB external location (after an error message) Error message Action to perform The remote destination cannot The external location server has reached the maximum num- be tested: the remote server has ber of connections. Check with the System administrator or reached the maximum number try again later.
Page 146: Troubleshoot The Creation Of A Webdav External Location (After An Error Message)
Troubleshoot the creation of a WebDAV external location (after an error message) Troubleshoot the creation of a WebDAV external location (after an error message) An error message displays to indicate that the creation of the WebDAV external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue.
Page 147: Configure The Printer Settings
Configure the Printer Settings Configure the Printer Settings Configure the regional settings Purpose The regional settings are configured during the installation of your printer. When you want to change the initial configuration, you can do this under the [Regional settings]. Define the regional settings for the printer in the following order: •...
Page 148: Configure The User Session Time-Out
Configure the user session time-out Configure the user session time-out Introduction The user panel can automatically return to the home screen and its default configuration. In order to do this you must enable the [User session time-out] setting and set a time limit for the user session.
Page 149: Configure The Working Hours
Configure the working hours Configure the working hours Introduction You can define the working hours of the printer in Océ Express WebTools. Enable [Automatic on] first, to let the printer wake up automatically. Define the working days with the [First working day] setting, for example 'Monday', and [Last working day] setting, for example 'Friday'.
Page 150: Configure The Sleep Mode
Configure the sleep mode Configure the sleep mode Introduction The printer offers an energy save mode that you can use when the printer is idle for a defined period. The configuration of the timer prevents unnecessary power consumption. The printer uses minimal energy, because the power supply of the printer is turned off.
Page 151: Configure The Media Request Time-Out
Configure the media request time-out Configure the media request time-out Introduction The user panel displays a message with a media request when the requested media is not available on the printer. • When the [Media request time-out] setting is disabled, the media request will be displayed on the user panel until it is resolved.
Page 152: Configure The Media Sizes
Configure the media sizes Configure the media sizes Introduction You can load various media sizes on the printer. In Océ Express WebTools you can indicate the media sizes to make them recognisable for the printer. Procedure Open the [Support] - [Media] tab. Click on the [Supported media sizes] setting.
Page 153: Configure The Pen Settings
Configure the pen settings Configure the pen settings Introduction You can define the pen settings in the application that you use to create a drawing with. When the pen settings are not defined in the application, you can configure the default pen settings in Océ...
Page 154: Optimise Your Print Quality And Print Productivity
Optimise your Print Quality and Print Productivity Optimise your Print Quality and Print Productivity Set transparency flattening for PDF Introduction In Océ Express WebTools you can select a setting to flatten transparency information in a PDF document before printing. The setting is used for PDF documents containing transparency information only.
Page 155: Set The Wipeout Correction For Pdf
Set the wipeout correction for PDF Set the wipeout correction for PDF Introduction The [Wipeout correction] for PDF setting allows you to print PDF documents, that contain solid black areas that block parts of the image. When you enable this setting, PDF documents are printed correctly but the processing of the PDF files is slower.
Page 156: Set The Long Plot Mode
Set the long plot mode Set the long plot mode Introduction When the [Long plot mode] setting is enabled, it allows you to print plots up to eight times longer than when the setting is disabled. For the printer to be able to print long prints, the print quality can be reduced. NOTE The setting does not apply for PDF or PostScript files.
Page 157: Set The Automatic Roll Switch
Set the automatic roll switch Set the automatic roll switch Introduction In Océ Express WebTools you can choose to enable or disable the [Automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll.
Page 158: Set The Spool Threshold
Set the spool threshold Set the spool threshold Introduction When the job memory is full the printer cannot receive new jobs, therefore it is necessary to spool the memory. Set the [Spool threshold] setting to define the spool capacity for your jobs. You can choose one of following values: •...
Page 159: Set The Rotation Mode
Set the rotation mode Set the rotation mode Introduction When you want to turn an image you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values, or you can let the printer perform the rotation automatically.
Page 160: Set The Alignment Mode
Set the alignment mode Set the alignment mode Introduction When you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode you can also optimise the print productivity, as you reduce the distance the print carriage has to travel.
Page 161: Set The Link Speed And Duplex Mode
Set the link speed and duplex mode Set the link speed and duplex mode Introduction Use Océ Express WebTools to set the transmission speed and duplex mode for your network adapter. Before you begin NOTE The list of values you can select depends on the network card type. Procedure Open the [Configuration] - [Connectivity] tab.
Page 162: Configure Mobile Printing And Scanning
Configure Mobile Printing and Scanning Configure Mobile Printing and Scanning Océ Mobile WebTools Introduction Océ Mobile WebTools provides you with the following functionalities: • Submit a print-ready file to the printer from a mobile device. • Save a scanned file from the printer on a mobile device. •...
Page 163 Get the latest information on infrastructure and mobile device compatibility http:// Refer to the Océ PlotWave-ColorWave Systems Connectivity manual on the downloads.oce.com product page to get information on the connection requirements, or visit http://www.canon.com/support/ to find more information on mobile connection.
Page 164: Configure Océ Express Webtools Settings For A Mobile Connection
Configure Océ Express WebTools settings for a mobile connection Configure Océ Express WebTools settings for a mobile connection Introduction When you want users to easily access Océ Mobile WebTools, it is necessary to configure the settings first. With the information you can develop a QR card to create easy access. NOTE •...
Page 165: Generate The Quick Response Card
Generate the Quick Response Card Generate the Quick Response Card Introduction When you want users to easily access the printer from their mobile devices, you can generate the QR (Quick Response) card. The QR card contains all the information to establish a connection between the mobile device and the printer.
Page 166: Connect Your Mobile Device To Océ Mobile Webtools
Connect your mobile device to Océ Mobile WebTools Connect your mobile device to Océ Mobile WebTools Before you connect: • Make sure the system is configured. • Make sure you generate the Quick Response Card. • Make sure you activate the Wi-Fi connection on your mobile device. NOTE •...
Page 167: Use The Printing System
Chapter 4 Use the Printing System...
Page 168: What You Need To Know Before You Start A Job
What you need to know before you start a job What you need to know before you start a job Definition You can make a copy, scan, or print job you as intricate as you like. There are three general levels on which you can make changes to the job settings, before you start a job: •...
Page 169: How To Feed An Original
How to feed an original How to feed an original Introduction When you want to copy or scan, it is important to correctly feed the original in the printer. IMPORTANT • The scanner can not scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure that the combined thickness of both How to the document and carrier sheet does not exceed 0.8 mm.
Page 170: How To Auto-Feed An Original
How to auto-feed an original How to auto-feed an original Introduction When you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way you improve your productivity. The scanner is activated automatically, and after the scan procedure the scanner releases the original.
Page 171: How To Use The Carrier Sheet
How to use the carrier sheet How to use the carrier sheet Introduction The carrier sheet can help you to scan an original. The use of the carrier sheet depends on the condition of your original. When to do You can use the carrier sheet, when you want to copy or scan: •...
Page 172: Print Jobs - Job Submission Tools
Print Jobs - Job submission tools Print Jobs - Job submission tools Use Océ Publisher Express to send a print job Introduction Océ Publisher Express is a job submitter that is integrated in Océ Express WebTools. NOTE When you use Océ Publisher Express to submit a print job, the maximum job size is 2 GigaByte. Illustration Step Action...
Page 173 Use Océ Publisher Express to send a print job Step Action Remarks Click on [Add file] and use the You can only print documents with the follow- Browse... button to select the file you ing data formats. When you use other formats, want to print.
Page 174: Use The Smart Inbox To Send A Print Job
Use the Smart Inbox to send a print job Use the Smart Inbox to send a print job Introduction When you have already added a job to the Smart Inbox in Océ Express WebTools you can print this job via the Smart Inbox. NOTE Create and open a Smart Inbox for For more information on how to create a Smart Inbox, see...
Page 175: Use Océ Publisher Select To Send A Print Job
Use Océ Publisher Select to send a print job Use Océ Publisher Select to send a print job Definition Océ Publisher Select is a client application that allows you to create, preview, print, and manage jobs in an intuitive way. Océ...
Page 176 Track and manage a submitted job • View the status of the job • Save the job • Duplicate the job • Cancel the job NOTE http://downloads.oce.com You can download the latest version of Océ Publisher Select from Chapter 4 - Use the Printing System...
Page 177: Use The Océ Wide Format Printer Driver For Microsoft® Windows® To Send A Print Job
Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job ® ® Use the Océ Wide format Printer Driver for Microsoft Windows to send a print job Introduction ® ® Océ provides the Océ Wide format Printer Driver for Microsoft Windows that allows you to send print jobs to your printer.
Page 178 Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job Step Action Remarks Check all tabs in the driver and change the settings, if necessary. Click [OK] to send the print job to the [Smart Inbox] or the print queue. Chapter 4 - Use the Printing System...
Page 179: Use The Océ Postscript® 3 Driver To Send A Print Job
Use the Océ PostScript® 3 Driver to send a print job ® Use the Océ PostScript 3 Driver to send a print job Introduction ® Océ provides the Océ PostScript 3 Driver that allows you to send print jobs to your printer. NOTE You need a license to be able to print PostScript files on the printer.
Page 180: Use Océ Publisher Mobile To Send A Print Job
Use Océ Publisher Mobile to send a print job Use Océ Publisher Mobile to send a print job Introduction Océ Publisher Mobile is an application that enables you to easily plot from an Océ system via your iPhone, iPad, or Android device. All Océ...
Page 181 Use Océ Publisher Mobile to send a print job Step Action Remarks Add the settings for the printer. • Enter a name • Check or define the printer model • Define the number of rolls • Indicate if there is a folder Save the settings.
Page 182: Print From Your Mobile Device
Print from your mobile device Print from your mobile device Introduction When you have access to Océ Mobile WebTools you can print a file from your mobile device on the printer . NOTE • You can navigate in a file repository on your mobile device. If needed, install a file explorer application.
Page 183: Use Ftp To Send A Print Job
Use FTP to send a print job Use FTP to send a print job Introduction The printer supports printing through FTP. When you send your print job through FTP the default Océ Express WebTools settings are leading. NOTE • You must enable printing through FTP in Océ Express WebTools. •...
Page 184: Use Lpr To Send A Print Job
Use LPR to send a print job Use LPR to send a print job Introduction The printer supports printing through LPR. When you send your print job through LPR the default Océ Express WebTools settings are leading. NOTE You must enable printing through LPR in Océ Express WebTools. How to send a print job via LPR Type the following line command after the Command prompt: lpr -S <hostname or IP address>...
Page 185: Use The Cloud To Send A Print Job
Use the cloud to send a print job Use the cloud to send a print job Introduction The cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as SharePoint or applications via a HTTP URL, but companies can also use their own private and internal clouds.
Page 186: Troubleshoot Print Job Submission
Troubleshoot print job submission Troubleshoot print job submission Introduction Check the issues and solutions to troubleshoot print job submission. Issue Solution Unable to print a PDF file using When you submit the print job (File - Print), make sure Adobe Acrobat reader. you check the box 'Choose paper source by PDF page size' in the print dialogue.
Page 187: Basic Print Jobs - Default
Basic Print Jobs - Default Basic Print Jobs - Default Do a default print job Introduction When you want to print a job and you do not make any settings the default presets are used. You only use the Smart Access to start your job. You can see the presets that are used in the job settings section of your job.
Page 188 Do a default print job The jobs are listed in a new window. Select your job from the list. Tap the [green button], next to the job settings. Chapter 4 - Use the Printing System...
Page 189: Direct Print
Direct print Direct print Introduction When you want to do a default print job: • You can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • You can print without direct print. When you print without direct print you have to start the job locally at the printer.
Page 190: Print From A Usb Key
Print from a USB key Print from a USB key Introduction With a USB key, you can perform print and scan jobs on the printer. Procedure Insert a USB key into the USB port on the multi-touch user panel. The print tile is automatically selected on the user panel, and the USB location is active. Tap on the USB location in the print Smart Access.
Page 191: Extended Print Jobs - Presets
Extended Print Jobs - Presets Extended Print Jobs - Presets Print presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The print presets are divided into four categories: •...
Page 192: Extended Print Jobs - Advanced Settings
Extended Print Jobs - Advanced Settings Extended Print Jobs - Advanced Settings Advanced settings for print jobs Introduction When you tap the [Print] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [All settings]. These settings are used for extended print jobs.
Page 193 Advanced settings for print jobs Preset category: [Layout] Setting Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depen- • [Synchro] ded of the image. • [Standard] When set to [Standard], the print is cut to a •...
Page 194 Advanced settings for print jobs Setting Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Centre] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
Page 195 Advanced settings for print jobs Preset category: [Image] Setting Settings values Function [Print quality] [Standard] Define the type of original you use [Lines/text standard] [Photo] [Mirror] [On] [When 'on', the image is mirrored along the [Off] vertical axis (the media transport direction). ] Preset category: [Finishing] Setting Settings values...
Page 196: Basic Copy Jobs - Default
Basic Copy Jobs - Default Basic Copy Jobs - Default Advised settings for copy jobs Introduction A default copy job takes two steps: feed the original face up and tap the green button. When you change the presets or the advanced settings, it is an extended copy job. Advised settings for copy jobs It is best to predefine the advised settings for copy jobs you do most often.
Page 197: Do A Default Copy Job
Do a default copy job Do a default copy job Introduction When you want to copy an original and you do not make any settings the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Page 198 Do a default copy job NOTE Tap on [Release the original] under the Smart Access, to release your original from the scanner. Chapter 4 - Use the Printing System...
Page 199: Extended Copy Jobs - Presets
Extended Copy Jobs - Presets Extended Copy Jobs - Presets Copy presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The copy presets are divided into four categories: •...
Page 200: Make A Half Size Copy
Make a half size copy Make a half size copy Introduction When you want to scale your original to a 50% copy, you can select a preset on the user panel. Procedure Feed the original face up and centred on the original feeding table. Tap the copy tile.
Page 201: Copy By Set
Copy by set Copy by set Introduction You can use the [Create set] option to make multiple sets of copies. Procedure Feed the original face up and centred on the original feeding table. Tap the copy tile. A window with a list of presets opens. In the job pane on the right, tap [Create set].
Page 202: Extended Copy Jobs - Advanced Settings
Extended Copy Jobs - Advanced Settings Extended Copy Jobs - Advanced Settings Advanced settings for copy jobs Introduction When you tap the [Copy] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [All settings]. These settings are used for extended copy jobs.
Page 203 Advanced settings for copy jobs Preset category:[Layout] Preset Settings values Function [Cut size] [Cut method]: When set to [Synchro], the print is cut depen- • [Synchro] ded of the image. • [Standard] When set to [Standard], the print is cut to a •...
Page 204 Advanced settings for copy jobs Preset Settings values Function [Remove strip] [Top] [Erase a strip from the beginning of the origi- nal.] From 0 to 400 mm, or 0 to 16". [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16".
Page 205 Advanced settings for copy jobs Preset Settings values Function [Positioning] [Alignment]: [Aligns the image on the media.] • [Top left] • [Top] • [Top right] • [Left] • [Centre] • [Right] • [Bottom left] • [Bottom] • [Bottom right] [Horizontal shift] [Shifts the image in the horizontal direction (af- ter alignment to one of the positions given in 'Alignment').]...
Page 206 Advanced settings for copy jobs Preset category: [Image] Preset Settings values Settings values Function [Original] [Original type] [Lines/text standard] Define the type of original you use. [Lines/text draft] For more information on choosing Advised [Coloured original] the correct original type, see settings for copy jobs on page [Folded lines/text] 196.
Page 207 Advanced settings for copy jobs Preset Settings values Settings values Function [Image] [Colour highlight- [On] When enabled all coloured informa- ing] [Off] tion is printed darker on the original than black/grey information. For in- stance, marked or highlighted text becomes more visible. NOTE It is only relevant for the copy modes: [Coloured...
Page 208 Advanced settings for copy jobs Preset Settings values Settings values Function [Area to [Area to erase: X From 0 to 914 mm, or [The horizontal offset where the erase] origin] 0 to 36" erase area starts.] [Area to erase: Y From 0 to 6000 mm, [The vertical offset where the erase origin]...
Page 209: Make A Copy And Add A Strip
Make a copy and add a strip Make a copy and add a strip Introduction When you make a copy, you can add a strip to a document. Use [Cut size] to copy an original without a strip, and add a strip to the copy. You can add a strip at the top or bottom of a copy.
Page 210: Make A Copy And Remove A Strip
Make a copy and remove a strip Make a copy and remove a strip Introduction When you have an original with a strip, you can remove the strip from your copy. Use the option on the user panel to copy an original with a strip, and remove the strip from the copy.
Page 211: Make A Copy Of A Specific Area Of An Original
Make a copy of a specific area of an original Make a copy of a specific area of an original Introduction You can make a copy of a specific area of an original. Use the option [Remove strip] to copy a specific area.
Page 212: Make A Copy And Remove A Specific Area Of An Original
Make a copy and remove a specific area of an original Make a copy and remove a specific area of an original Introduction You can make a copy and delete a specific area of an original. You can use two settings: [Area to erase: width] and [Area to erase: length], to define the dimensions of the delete area.
Page 213: Make A Copy And Scale To Another Size
Make a copy and scale to another size Make a copy and scale to another size Introduction When you want to scale your copy to another size, you can make changes under the advanced settings. With the custom setting you can choose any scale percentage you want, between the range of 10 - 1000%.
Page 214: Make A Copy Of A Dark Original (Diazo)
Make a copy of a dark original (Diazo) Make a copy of a dark original (Diazo) Introduction It can be difficult to make a good copy of a Diazo original. Diazo originals have a changing lightness with a 'cloudy' background, which can give an unclear output. The Océ PlotWave 340/360 has a special setting [Dark original], that follows the lightness and changing background of the original and copies to an even and high quality output.
Page 215: Make A Copy Of An Original With Highlighted Colours
When you have an original on which colours are accentuated or highlighted, it can be difficult to make a good black and white copy. The Océ PlotWave 340/360 has a special setting [Colour highlighting], that highlights the colour accents of the original in black and white. The black and white copy has the same accents and quality as the coloured original.
Page 216: Make A Copy On A Cut Sheet
Make a copy on a cut sheet Make a copy on a cut sheet Introduction You can copy on cut sheet media when the required media type or size is not available on the media rolls of the printer. Procedure Feed the original face up and centred on the original feeding table.
Page 217 Make a copy on a cut sheet NOTE Use the media size indication on the media bypass to align the cut sheet media correctly. When you use a B1 media size (707 mm) you must align the cut sheet media with the A1 indent. Result The printer copies on a cut sheet.
Page 218: Make A Copy With A Stamp
Make a copy with a stamp Make a copy with a stamp Introduction A stamp is a mark you can put on every copy. Before you begin To enable the stamp functionality, you must first create a stamp in Océ Express WebTools. For Create a stamp on page more information on how to do this, see 132.
Page 219: Basic Scan Jobs - Default
Basic Scan Jobs - Default Basic Scan Jobs - Default Advised settings for scan jobs Introduction A default scan job takes three steps: feed the original face up, select the location in the scan Smart Access, and tap the green button. When you change the presets or the advanced settings it is called an extended scan job.
Page 220 Advised settings for scan jobs Advised settings for scan to colour file Original document Original type Remarks Coloured CAD drawings [Lines/text standard] or [Fol- ded lines/text] Maps, business graphics, 3D [Map] This is the default setting. For drawings etc. most originals it gives the best balance between colour accu- racy, sharpness, and back- ground removal.
Page 221: Do A Default Scan Job
Do a default scan job Do a default scan job Introduction When you want to scan an original and you do not make any settings the default presets are used. You only use the Smart Access to submit your job. You can see the presets that are used in the job settings section of your job.
Page 222 Do a default scan job NOTE Tap on [Release the original] under the Smart Access, to release your original from the scanner. Result A scan to file is made, and sent to your preferred location. Default you can find your file in the public Smart Inbox in Océ...
Page 223: Extended Scan Jobs - Locations And Presets
Extended Scan Jobs - Locations and Presets Extended Scan Jobs - Locations and Presets Scan presets on the user panel Introduction The printer uses the default presets for print, copy, and scan jobs, when you do not make different settings. The scan presets are divided into three categories: •...
Page 224: Scan A Photo To Jpeg Format
Scan a photo to JPEG format Scan a photo to JPEG format Introduction When you want to scan a photo to JPEG format, you can select the presets on the user panel. Procedure Feed the original face up and centred on the original feeding table. Tap the scan tile on the user panel and select your preferred location in the scan Smart Access.
Page 225: Scan Cad Colour To Tiff Format
Scan CAD colour to TIFF format Scan CAD colour to TIFF format Introduction When you want to scan a CAD colour to TIFF format, you can select the presets on the user panel. Procedure Feed the original face up and centred on the original feeding table. Tap the scan tile on the user panel and select your preferred location in the scan Smart Access.
Page 226: Scan To A Usb Key
Scan to a USB key Scan to a USB key Introduction When you insert a USB key in the user panel, you can scan to USB. Before you begin Before you scan to USB, make sure the correct settings are enabled. For more information see, Enable or disable USB on page 134.
Page 227: Scan To An External Location
You only use the Smart Access to submit your job. In the Smart Access you can select the location you want to sent your scan to. With the Océ PlotWave 340/360 printer you can use the following external location types: • [FTP] •...
Page 228: Scan To A Smart Inbox And Collect Your File In Océ Express Webtools
Scan to a Smart Inbox and collect your file in Océ Express WebTools Scan to a Smart Inbox and collect your file in Océ Express WebTools Introduction When you scan a document on the printer, the public Smart Inbox is the default location you scan to.
Page 229: Save A Scanned Document On Your Mobile Device
Save a scanned document on your mobile device Save a scanned document on your mobile device Introduction When you have access to Océ Mobile WebTools you can scan a document on the printer and save it on your mobile device. Before you begin Make sure you have a working connection.
Page 230: Change The Name Of A Scan Job On The User Panel
Change the name of a scan job on the user panel Change the name of a scan job on the user panel Introduction You can make settings for a scan-to-file name in Océ Express WebTools under the [Preferences] - [Scan job defaults] tab, but you can also change the name of the job on the user panel. NOTE •...
Page 231: Extended Scan Jobs - Advanced Settings
Extended Scan Jobs - Advanced Settings Extended Scan Jobs - Advanced Settings Available settings for scan jobs Introduction When you tap the Scan tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [All settings]. These settings are used for extended copy jobs.
Page 232 Available settings for scan jobs Preset: [Colour mode] Setting Settings values Function [Resolution] [100] [The resolution of the scanned image in dpi.] [200] [300] [400] [600] [Colour mode] [Colour] [Defines whether a colour, greyscale or black- [Greyscale] and-white scan must be made. Not all combi- [Black and white] nations of 'Colour mode' and 'File type' are valid.
Page 233 Available settings for scan jobs Preset: [Image] Setting Settings values Settings values Function [Original] [Original type] [Lines/text standard] Define the type of original you use. [Folded lines/text] For more information on choosing Advised [Coloured original] the correct original type, see settings for scan jobs on page [Artwork] 219.
Page 234 Available settings for scan jobs [Remove strip] [Top] [Erase a strip from the beginning of the original.] From 0 to 400 mm, or 0 to 16". [Bottom] [Erase a strip from the bottom of the original.] From 0 to 400 mm, or 0 to 16". [Left] [Erase a strip from the left side of the original.
Page 235 Available settings for scan jobs [Image] [Colour highlight- [On] When enabled all coloured informa- ing] [Off] tion is printed darker on the original than black/grey information. For in- stance, marked or highlighted text becomes more visible. NOTE It is only relevant for the modes: [Coloured original], [Lines/text standard], [Lines/text draft], [Folded...
Page 236: File Type
File type File type Depending on the colour mode and file type you select, the values for the compression mode and organisation change. For some file types and some situations, the compression and organisation settings cannot be set. The list below helps you to define the correct file type and colour mode, and shows you which compression and organisation settings are possible.
Page 237 File type Colour mode: Greyscale [Colour] mode [File type] [Organisation] [Compression] [JPEG quality] [Greyscale] [TIFF] [Raw] [LZW] Not applicable [TIFF multipage] [Striped] [Packbits] [Tiled] [None] [PDF] Not applicable [Flate] Not applicable [PDF multipage] [LZW] [None] [JPEG] [Maximum] [High] [Medium] [Low] [PDF/A] Not applicable [Flate]...
Page 238: Make A Scan And Remove A Strip
Make a scan and remove a strip Make a scan and remove a strip Introduction When you have an original with a strip, you can remove the strip from your scanned file. Use the option [Remove strip] on the user panel to scan an original with a strip and remove the strip from the file.
Page 239: Pause, Resume, Or Stop An Active Job
Pause, resume, or stop an active job Pause, resume, or stop an active job Introduction When you want to pause, resume, or stop an active job there are several things you can do. Pause or resume an active print job Step Action 1.[Pause]...
Page 240: Clear The System
Clear the system Clear the system When to do On the user panel, you can remove all print and copy jobs from the system. Procedure Tap the System thumbnail in the dynamic bar. A new window opens. In the list in the bottom right corner of the screen, select [Clear system]. A wizard opens.
Page 241: Maintain The Printing System
Chapter 5 Maintain the Printing System...
Page 242: Update Your System
You can update the system software when requested by service or your local representative. "http:// Install system patches for security when they are available for your product on downloads.oce.com" . You can update via the user panel or via Océ Express WebTools. Update...
Page 243: Update The System Software On The User Panel
Update the system software on the user panel Update the system software on the user panel Introduction You can update the system software on the user panel with a USB device that includes a new version of the software. Before you begin Make sure the two update files [*_os.sup] and [*_sw.sup] are present under the [USB:\Packages] directory of the USB device.
Page 244: Update The System Software In Océ Express Webtools
Update the system software in Océ Express WebTools Update the system software in Océ Express WebTools Introduction You can update the system via Océ Express WebTools. You can find the settings under the [Support] - [Update] tab. The [Update] tab has the following functionalities: •...
Page 245: Install The System Patches In Océ Express Webtools
Select the [Support] - [Update] tab. Click on the [Install] button for an installation of the operating system patches. Browse to the location of the [Software package (*.oce)] patch file. Select the file and click 'Open'. Click [Ok] to confirm, or [Cancel] to reject your entries.
Page 246: Move The Printing System
Move the Printing System Move the Printing System Switch the printing system off Introduction When you want to switch off the printing system completely, you have to take a few steps. Procedure Use the [on / off button] at the front of the printer to switch the printing system off. The lighted button starts to blink.
Page 247 Switch the printing system off Chapter 5 - Maintain the Printing System...
Page 248: Disconnect The Network Cable And The Mains Supply Cable
Disconnect the network cable and the mains supply cable Disconnect the network cable and the mains supply cable Procedure IMPORTANT Make sure the main power switch (A) is in 'off' position. Disconnect the network cable from the network connection at the right back of the printer (C). Disconnect the mains supply cable from the wall socket.
Page 249: Move And Re-Adjust The Printing System
Move and re-adjust the printing system Move and re-adjust the printing system Introduction When you move the printing system to a new location, you must check if it needs re-adjustment to ensure the best output quality. You need two tools for the adjustment procedure. You can find these tools behind the lower right front cover.
Page 250 Move and re-adjust the printing system Check if the level indicator arrow is exactly on the middle of the marker. If no, continue with step 5. If yes, continue with step 9. Slide the lower right front cover (11) to remove it, and get access to the tools you need for the adjustment procedure.
Page 251 Move and re-adjust the printing system Loosen the nut with the key wrench. Use the Allen key to adjust the level, until the level indicator arrow is exactly on the middle of the marker. Chapter 5 - Maintain the Printing System...
Page 252 Move and re-adjust the printing system Lock the nut with the key wrench. Place the lower right front cover back. Chapter 5 - Maintain the Printing System...
Page 253 Move and re-adjust the printing system Place the tools and the lower right front cover back. Close the media drawer. Chapter 5 - Maintain the Printing System...
Page 254 Move and re-adjust the printing system Chapter 5 - Maintain the Printing System...
Page 255: Connect The Mains Supply Cable And The Network Cable
Connect the mains supply cable and the network cable Connect the mains supply cable and the network cable Procedure IMPORTANT Make sure the power switch (B) is in 'off' position. Plug the mains supply cable into the power connection at the left back of the printer (A). Plug the other side of the mains supply cable into the wall socket.
Page 256: Switch On The Printing System
Switch on the printing system Switch on the printing system IMPORTANT • Make sure the mains supply cable (A) is plugged in. • Make sure the network cable (C) is plugged in. Procedure Switch on the power switch at the left back of the printer (B). Press the on/off button at the front of the printer to start the system.
Page 257: Replace The Media
Replace the Media Replace the Media The [media drawer] Component - function table Component Description / Function [roll holder] Carries the media roll [media roll 1] Media placed on roll holder in first position. [media roll 2 (optional)] Media placed on roll holder in second position. NOTE The scanner calibration sheet is located at the back of roll 2.
Page 258: Remove A Media Roll
Remove a media roll Remove a media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Do not open the media drawer during the printing process. CAUTION • Watch your fingers when you handle the media roll. •...
Page 259 Remove a media roll Roll the media back manually, to remove the media from the metal paper guide. Use both hands (as indicated) to lift the roll holder with the media roll, and put it on the roll loading station. Chapter 5 - Maintain the Printing System...
Page 260 Remove a media roll Pull the handle of the roll holder locking mechanism towards you, and remove the roll holder from the core of the media roll. Put the empty roll holder back into the drawer (as shown in the illustrations) Remove the media roll from the roll loading station.
Page 261: Unpack The Media Roll
Unpack the media roll Unpack the media roll IMPORTANT • Handle the media roll with care. A dented media roll can damage the printer. • Always write the correct media name inside the core, after you unpack the media roll. In that case you will have the correct media information available, when you replace the roll before it is empty and you want to re-use it later,.
Page 262 Unpack the media roll If present, remove the other plug and any plastic on the media roll. Chapter 5 - Maintain the Printing System...
Page 263: Load A Media Roll (Position 1)
Load a media roll (position 1) Load a media roll (position 1) NOTE When your printing system is equipped with an additional media roll, it is advised to load an A0 or E-size media roll on position 1 and an A2 or C-size media roll on position 2. CAUTION Watch your fingers when you handle the media roll.
Page 264 Load a media roll (position 1) Align the roll with the centre of the correct size indicator on the roll holder and release the handle of the locking mechanism. NOTE When you use a B1 media size (707 mm), you must align the media roll with the A1 indent. Remove the tapes from the new media roll.
Page 265 Load a media roll (position 1) Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically.
Page 266 Load a media roll (position 1) If necessary, press the [clean cut button] to trim a strip of the new media roll. Press once for a strip of approximately 20 cm, or hold the button and release it when the strip has the desired length.
Page 267: Load A Media Roll (Position 2)
Load a media roll (position 2) Load a media roll (position 2) NOTE When your printing system is equipped with an additional second media roll, it is advised to load an A0 or E-size media roll on position 1 and an A2 or C-size media roll on position 2. CAUTION Watch your fingers when you handle the media roll.
Page 268 Load a media roll (position 2) Align the roll with the centre of the correct size indicator on the roll holder and release the handle of the locking mechanism. NOTE When you use a B1 media size (707 mm) you must align the media roll with the A1 indent. Remove the tapes from the new media roll.
Page 269 Load a media roll (position 2) Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically.
Page 270 Load a media roll (position 2) If necessary, press the [clean cut button] to trim a strip of the new media roll. Press once for a strip of approximately 20 cm, or hold the button and release it when the strip has the desired length.
Page 271: Change The Media Type And Media Size
Change the media type and media size Change the media type and media size Introduction When you load a new type of media, the system automatically detects the new media and can ask you to enter the correct media type and size. When the media type or size defined on the system, are not correct you can change these settings.
Page 272: Media Types
Media types Media types Introduction Océ machines and media are matched for the best quality and performance. You can receive a list of media (that includes plain or recycled paper, transparent paper, coloured papers, and different polyester films) from your Océ representative. You can select the media names on: •...
Page 273: Media Sizes
Media sizes Media sizes Introduction Océ machines and media are matched for the best quality and performance. Océ recommends the use of approved Océ media. You can receive a list of media (that includes plain or recycled paper, transparent paper, coloured papers, and different polyester films) from your local representative.
Page 274 Media sizes Media Width [inch] Length [inch] ARCH1 range Media Width [inch] Length [inch] 15inch 21inch E1 (30 inch) Japanese range Media Width [mm] Length [mm] 440x594 660x841 800x1189 1189 880x1230 1230 Chapter 5 - Maintain the Printing System...
Page 275: Refill The Toner
• You can leave the printer turned on when you refill the toner. • Make sure you use toner suitable for the Océ PlotWave 340/360. • You must use only one bottle of toner at a time. When you use more than one bottle, the compartment will flood and toner will spill.
Page 276 Refill the toner Shake the toner bottle well. Leave the bottle closed. Place the bottle on the refill opening of the toner unit. Pull the slider towards you to open both the bottle and the refill opening of the toner unit. Chapter 5 - Maintain the Printing System...
Page 277 Refill the toner Tap the toner bottle gently (sideways), to let the toner flow from the bottle. When the toner bottle is empty, return the slider of the toner unit to the original position to close the refill opening and the toner bottle. You can now remove the toner bottle from the opening. Chapter 5 - Maintain the Printing System...
Page 278: Replace The Residual Toner Container
Replace the residual toner container Replace the residual toner container Introduction A sensor detects when the residual toner container is full. When the container is full, the printer stops printing and a message appears on the user panel: [The residual toner container is full or not installed.] [Place the empty container.] Replace the container to continue printing.
Page 279 Replace the residual toner container NOTE The residual toner container can be disposed normally. Place the empty residual toner container. Close the residual toner compartment. Chapter 5 - Maintain the Printing System...
Page 280: Maintain The Scanner
Maintain the Scanner Maintain the Scanner Clean the scanner Introduction Component Description / Function [originals exit] Exits originals for reception into the front origi- nal tray. [original size ruler] Use this ruler to measure the original. [original feed rollers] A set of rollers used to transport the original. [scanner top cover] Top cover of the scanner.
Page 281 Clean the scanner Thus clean the scanner to ensure top quality output. Procedure Use both hands to push up the left and right scanner open levers (5) to fully open the scanner top cover (4). A locking mechanism prevents the scanner top cover from closing. IMPORTANT To clean the scanner use the soft lint-free muslin towels from the scanner cleaning kit.
Page 282 Clean the scanner Wipe off any soiled areas. Wipe all the cleaned parts once again using a dry Muslin towel. CAUTION Watch out, not to get your fingers caught in the scanner top cover. Press the scanner top cover down gently with both hands, to close it. NOTE Check that the left and right scanner open levers are locked into position.
Page 283: Calibrate The Scanner
Calibrate the scanner Calibrate the scanner Introduction You can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin Clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause a Clean the scanner on page decreased copy and scan quality.
Page 284 Calibrate the scanner Insert the scanner calibration sheet when instructed in the wizard. Tap the green button to start the scanner calibration. NOTE [Calibrating the scanner takes between 5 to 10 minutes.] Chapter 5 - Maintain the Printing System...
Page 285: License Management
Chapter 6 License Management...
Page 286: Introduction To License Management
For certain applications your printer uses, you need to activate a license. A product license for the Océ PlotWave 340/360 is always required. You can activate licenses in Océ Express WebTools. The following workflow describes how you can do this.
Page 287: Check Your Licenses
[Option] This field displays the name of the option. The following licenses are available for your printer: • The Océ PlotWave 340 or the Océ PlotWave 360 Product license • [License for Adobe PostScript 3 / PDF] • Adobe ®...
Page 288: Save The Currently Active Licenses
Save the currently active licenses Save the currently active licenses Introduction You can save all current active licenses of different licenses types into one single file. When to do Save the current active licenses before you start a license activation job or to save the current license situation.
Page 289: Get A New License File
Get a new license file Get a new license file Introduction The Océ applications and optional functions are protected against unauthorised use. You need to activate licenses to enable various applications. Under the [Licenses] tab in Océ Express WebTools you can upload new license files. NOTE After the license is uploaded you must restart your system to activate the license file.
Page 290: Upload A New License
Upload a new license Upload a new license IMPORTANT It is advised to store the license information of the currently active license files in a back-up file before you activate a new license file. Use the [Save] button to store the current license files information.
Page 291: Account Management
Chapter 7 Account Management...
Page 292: An Overview Of Océ Account Center
Use Océ Account Center to manage the account information of print jobs, copy jobs, and scan jobs for your Océ devices. NOTE "http://downloads.oce.com" For this application a separate user manual is available. Visit , select your printer and find your manual in the list.
Page 293: Océ Account Console
Océ Account Console ® ® Océ Account Console Introduction to Océ Account Console Definition Océ Account Console is installed on the administrator's workstation. Access to Océ Account Console is password protected and limited to the administrator. Purpose Océ Account Console has the following functionalities: •...
Page 294: Summary Of Océ Account Console
Summary of Océ Account Console Summary of Océ Account Console Main parts of Océ Account Console An administrator uses Océ Account Console to perform a number of maintenance and configuration tasks. The main functional areas of Océ Account Console are described in the table below. Main parts of Océ...
Page 295 Summary of Océ Account Console Part Description The [Export filters] tab [Overview] section. • [Create...]. Use this option to define a new filter. • [Delete]. Remove the export filter. • [Edit...]. Change the filter definition. • [Copy...]. Make a duplicate of the filter settings to create another ex- port filter.
Page 296: Enable Account Management In Océ Express Webtools
Enable account management in Océ Express WebTools Enable account management in Océ Express WebTools Introduction To enable account management you can define the values in Océ Express WebTools Definition The account information requirements are defined and managed by the administrator. How to define the 'Logging and accounting' settings Open the [Preferences] - [System defaults] tab, and under [Job management] enable the [Force entry of accounting data for print jobs].
Page 297: Accounting Workflow
After the administrator configures the settings, accounting can be integrated in the workflow. Procedure Define an accounting dialogue and publish it. Add the Océ PlotWave 340/360 to the devices in Océ Account Console and configure the tasks. NOTE Try to retrieve log data every day, when the printer is On.
Page 298 Workflow on the printer Chapter 7 - Account Management...
Page 299: Chapter 8 Support
Chapter 8 Support...
Page 300: Counter History
Counter history Counter history Introduction Navigate to the [Support] - [Counter history] tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need.
Page 301: View Events And Maintenance
View events and maintenance View events and maintenance Introduction Feedback on errors related to print jobs is displayed in the event list. You can open the event list when you click on [View events] in the Jobs tab in Océ Express WebTools. Next to this, you can make additional settings to receive more feedback.
Page 302: Event Messages
Event messages Event messages Introduction You can open the event list when you click [View events] in the Jobs tab. Event message Troubleshoot [Partially printed job aborted due to • Check the structure and keywords of the Océ Job Tick- reception problem (protocol error, connection failure, spool-full)] •...
Page 303 Event messages Event message Troubleshoot [Job deleted because it is not recov- This message can appear when the printer is rebooted erable (data is corrupt or incom- after a power failure and some documents in the printer plete)] spool are corrupt. •...
Page 304 Event messages Event message Troubleshoot [Print settings conflict: the document The print job contains a non-supported structure of em- is identified and printed with the set- bedded Océ Job Tickets. The settings you have selected tings embedded in the file] in the submission application are not used.
Page 305: Audit Log
Audit log Audit log Definition As a System administrator, you can download a comma-separated values (CSV) file containing the audit of all security-related events in the system. [Download audit events] and [Clear audit events] Log in as a System administrator and select the [Audit log] in the [Support] tab. Click on the [Download audit events] button to download a comma-separated values (CSV) file containing the audit events.
Page 306: Remote Service: Configure The Proxy
Remote Service: configure the proxy Remote Service: configure the proxy Introduction Océ Express WebTools offers remote services from the printer to the service organisation, or from the service organisation to the printer. You can edit these settings under the [Support] - [Remote Service] tab. Remote Service has the following options: •...
Page 307: Remote Service: Check The Connection
Remote Service: check the connection Remote Service: check the connection After you configured the proxy, it is possible to test the connection between the printer and the service organisation. Procedure Open the [Support] - [Remote Service] tab, and click on [Check connection]. A message displays the answer, within 30 seconds.
Page 308: Remote Service: Allow Remote Assistance
Remote Service: allow remote assistance Remote Service: allow remote assistance When you have made all settings required and you want to allow the service organisation to remotely access the printer, you can enable remote assistance. Procedure Open the [Support] - [Remote Service] tab, and click on [Allow remote assistance]. A message informs the user whether a connection is made.
Page 309: Remote Service: Download Log Files
Remote Service: download log files Remote Service: download log files When you want to have access to all Remote Service log files, you can download them. Procedure Open the [Support] - [Remote Service] tab. Click on [Download log files] in the upper right hand corner. The system creates a zip file that contains the technical and audit log files in a textual format.
Page 310: Solve Problems
Solve Problems Solve Problems How to solve problems with jobs Procedure When there is a problem with a job, the colour of the green job queue bar in Océ Express WebTools turns red. The system monitor section of Océ Express WebTools displays the message: [User intervention required].
Page 311: Clear An Original Jam In The Scanner
Clear an original jam in the scanner Clear an original jam in the scanner Introduction When an original jam occurs in the scanner, the message [Scanner original jam] appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam.
Page 312: Clear A Media Jam In The Heater Section
Clear a media jam in the heater section Clear a media jam in the heater section Introduction When a media jam in the heater section occurs, you have to handle with care. IMPORTANT During normal use the fuser has to remain closed. Only open it to remove the media after a media jam.
Page 313 Clear a media jam in the heater section Remove any jammed printing material from the fuser section. Press the green knob on the media jam clearance handle and close the upper back cover. NOTE Make sure you close the upper back cover properly: make sure you hear a click. Chapter 8 - Support...
Page 314: Clear A Media Jam In The Media Bypass Section
Clear a media jam in the media bypass section Clear a media jam in the media bypass section Introduction When a media jam in the media bypass section occurs, follow the help wizard on the user panel and take the following steps: Procedure Open the [lower front cover].
Page 315 Clear a media jam in the media bypass section Remove any jammed media. NOTE When the material cannot be removed easily, open the upper back cover with the media jam clearance handle to access to the jammed material. For more information, see Clear a media jam in the heater section on page 312).
Page 316: Clear A Media Jam In The Roll Feed Section
Clear a media jam in the roll feed section Clear a media jam in the roll feed section Introduction When a media jam in the roll feed section occurs, follow the help wizard on the user panel and take the following steps: Procedure Firmly pull the media drawer to open it.
Page 317: Print A Demo Print
Print a demo print Print a demo print When to do You can print a demo print to check if the printer works correctly. Procedure Tap the system menu thumbnail on the user panel. A window opens. In the list in the bottom right corner of the display, select [Test prints]. A wizard opens. Select [Demo print].
Page 318: Print A Test Print
Print a test print Print a test print When to do Print a test print from a specific roll at the request of the Océ Helpdesk. The test print provides information that can help to solve quality problems. Procedure Tap the system menu thumbnail on the user panel. A window opens. In the list in the bottom right corner of the display, select [Test prints].
Page 319: Print The Print Density Chart
Print the print density chart Print the print density chart When to do To influence the toner usage of your printer, you can print the print density chart and adjust the print density offset. A negative value reduces the toner usage, a positive value increases the toner usage.
Page 320 Print the print density chart Chapter 8 - Support...
Page 321: Chapter 9 Contact
Chapter 9 Contact...
Page 322: Downloads And Support For Your Product
User guides, printer drivers and other resources can change without prior notice. To stay up-to- date, you are advised to download the latest resources from: "http://downloads.oce.com" Before you use your product, you must always download the latest safety information for your product: make sure that you read and understand all safety information in the manual entitled 'Safety Guide' .
Page 323: Reader's Comment Sheet
Reader's comment sheet Reader's comment sheet Questions Have you found this manual to be accurate? O Yes O No Were you able to operate the product, after reading this manual? O Yes O No Does this manual provide sufficient background information? O Yes O No Is the format of this manual convenient in size, readability and arrangement (page layout, chapter...
Page 324 Please return this sheet to: Océ-Technologies B.V. For the attention of ITC User Documentation. P.O. Box 101, 5900 MA Venlo The Netherlands Send your comments by E-mail to: itc-userdoc@oce.com For the addresses of local Océ organisations see: http://www.oce.com Chapter 9 - Contact...
Page 325: Index
Index Index set..............Access control Enable............. 113, Account management Back output............. Océ Express WebTools........296 Basic settings............Action after media request time-out configure............151 Active job..............CAD colour description............scan job............225 Add a strip CAD drawing a leading or trailing strip....... custom scale...........213 Add leading strip Calibrate the scanner...
Page 326 Index Components printer........Counter history residual toner compartment......overview............Components scanner..........Current date and time.......... Components user panel.........30 Custom copy preset..........Compression Custom print length description............Sheet settings...........87 Concept Custom print preset..........127 default settings..........77 Custom scan preset..........131 Job queue............Cut method Smart Inbox..........
Page 327 Index Delete a specific area PlanWell Collaborate........description............scan to.............227 Delete active job........... SMB..............144 Delete USB..............Smart Inbox............ WebDAV............146 Delivery destination External locations..........Basic settings............87 description............Demo print print..............Factory default Diazo print............214 restore............... Direct print Feed the original print with or without........description............
Page 328 Index Job: pause, resume, stop........239 Jobs tab Highlighted colours Océ Express WebTools........67 make a copy............215 JPEG quality Home button............description............Horizontal shift JPEG Layout settings..........scan job............224 HTTPS..............118 Key operator Icons description............states............70 Image description........195, 206, Increase productivity..........170 Language setting Internet Explorer Google Chrome..........
Page 329 Index Mirror description............Main components...........18 Layout settings..........Main concepts Mobile printing password........164 the Smart Inbox..........52 Move the printing system Mains supply cable description............connect............23, Mozilla Firefox disconnect............248 Security settings..........66 Manual feed............Margins erase..............210 Measurement unit..........Network cable Media bypass............25 connect............23, Media configuration..........
Page 330 Index Océ Mobile WebTools scan......... description..........193, Océ PostScript® 3 Driver Power switch............28 job submission..........Power user Océ Publisher Express......... description............Océ Publisher Select..........Preferences tab send a print job..........Océ Express WebTools........74 Océ Wide format Printer Driver for Microsoft Preferred media............
Page 331 Index Print tile..............Remove Printer top cover............. a strip.............. Printer media roll............258 components (back)...........28 Replace the residual toner container....components (front)........Replace components (left side)........media roll............258 working area.............22 Media roll (position 1)........263 Printing system Media roll (position 2)........267 footprint............Residual toner compartment move...............
Page 332 Index and the cloud............61 description............CAD colour scan to TIFF........ Sheet delivery............clear an original jam........Basic settings............87 description............Front original tray..........photo scan to JPEG........224 Sheet settings............settings overview........... Shut down the system Scan presets description............on the user panel........... Sleep mode Scan quality go into sleep mode after.......
Page 333 Test print Vertical shift print..............Layout settings..........The cloud View the settings main concept............ Océ Express WebTools........83 The home screen............ The main concepts of the PlotWave 340/360........printer...............18 Wake-up button............TIFF WebDAV scan job............225 external location..........133 Time format............scan to.............227 Time zone..............147...
Page 334 Index Workflow............... Working area printing system..........Working hours Configure............
Page 336 Canon Inc. www.canon.com Canon U.S.A., Inc. www.usa.canon.com Canon Canada Inc. www.canon.ca Canon Europa Inc. www.canon-europe.com Canon Latin America Inc. www.cla.canon.com Canon Australia PTY. Ltd www.canon.com.au Canon China Co., Ltd www.canon.com.cn Canon Singapore PTE. Ltd www.canon.com.sg Canon Hongkong Co., Ltd www.canon.com.hk ©...

This manual is also suitable for:

Plotwave 360

Oce PlotWave 340 Operation Manual

Chapter 1 Introduction

Chapter 2 Get to Know the Printing System

Chapter 3 Define Your Workflow with Océ Express Webtools

Chapter 4 Use the Printing System

Chapter 5 Maintain the Printing System

Chapter 6 License Management

Chapter 7 Account Management

Chapter 8 Support

Chapter 9 Contact

Quick Links

Operation guide

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Summary of Contents for Oce PlotWave 340