3.3 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Select the contact on hold
on hold.
3.4 Transferring a call
To transfer your call to another number:
During a conversation
Calling a second person during a conversation
You can transfer the call immediately or wait for your contact to answer before transferring
the call
Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).
3.5 Three-way conference with internal and/or external callers (conference)
During a conversation, a second call is on hold
Conference
You are in conference mode
Cancel conference and return to first caller (If conference is active)
End of conference
Hang up on all caller (If conference is active)
Hang up
After the conference, to leave your two callers talking together:
Transfer
Hang up
You are in conversation with the second caller and the first one is
The first call is on hold
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