Chapter 39 Diagnostics; Overview; What You Can Do In This Chapter; The Diagnostic Screen - ZyXEL Communications ZyWall 110 User Manual

39.1 Overview

Use the diagnostics screens for troubleshooting.

39.1.1 What You Can Do in this Chapter

• Use the Diagnostics screen (see
ZyWALL/USG's configuration and diagnostic information if you need to provide it to customer
support during troubleshooting.
• Use the Packet Capture screens (see
through the ZyWALL/USG.
• Use the Network Tool screen (see
route packets take to a host.
• Use the Wireless Frame Capture screens (see
traffic going through the AP interfaces connected to your ZyWALL/USG.

39.2 The Diagnostic Screen

The Diagnostic screen provides an easy way for you to generate a file containing the ZyWALL/
USG's configuration and diagnostic information. You may need to send this file to customer support
for troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
Figure 518 Maintenance > Diagnostics
C
HAPTER
Section 39.2 on page
Section 39.3 on page
Section 39.5 on page
Section 39.6 on page
ZyWALL/USG Series User's Guide
738
Diagnostics
738) to generate a file containing the
740) to capture packets going
744) to ping an IP address or trace the
745) to capture network
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