Resident Instruction Sheet - DKS 1816 Owner's Manual

Resident Instructions
Your building has been equipped with a DoorKing Telephone Intercom System that will provide
communication for your guest from the lobby door to your home by use of the telephones in your home.
If you have any questions regarding the use or operation of this system, please see your system
administrator (building manager / HOA representative).
Guest Calls
When a guest calls you from the lobby phone panel, the telephones in your home will ring with
one long ring and then continue with two short rings (RING - RING) instead of the standard
long ring (R I I I I I I I N G). If you have a telephone with caller ID capability, the number
displayed will identify the call as from the lobby panel or the concierge.
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The system administrator may change the double ring default setting to a single ring.
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The caller ID number can be changed by the system administrator.
Granting or Denying Access
To allow your guest access, press "9" on your touch-tone telephone. Some phones emit a very
short tone. In these cases, you may have to press 9 twice in rapid succession. To deny a
guest access, press the # key and hang-up.
Call Waiting
If you are on an outside call when a guest calls you from the lobby, you will hear a short tone
in your telephone handset. Press "3" to place your outside call on hold. The system will
automatically connect you with the lobby panel. If you wish to grant your guest access, press
"9" on your telephone. The system will unlock the lobby door and automatically switch you
back to your outside call. If you wish to deny your guest access, press the "3" key again and
the system will switch back to your outside call without unlocking the lobby door.
Do Not Disturb
The do-not-disturb feature will prevent calls from the lobby or concierge to your telephone
during certain hours of the day. For example, the default do-not-disturb schedule is 12:00 AM
to 6:00 AM Sunday through Saturday. The system administrator may modify this schedule to
meet your specific needs. The do-not-disturb feature and all scheduling can only be set up by
the system administrator. Contact your system administrator for more information.
Call Forwarding
The call forwarding feature can automatically forward calls from the lobby to another telephone.
The system administrator must be notified to turn call forwarding on or off. There are certain
restrictions to this feature and all call forwarding numbers and time schedules must be set up
by the system administrator. Contact your system administrator for more information.
Access Code
Your system may be equipped with an access code that will allow you to open the door / gate
by entering this code on the system keypad. Your system administrator will advise you of your
access code if this option is available. To use the access code, first press the # key, and then
enter the four digit code.
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