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DKS 1820 Owner's Manual

Dks 1820 telephone intercom system with call down owner's manual
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Owner's Manual
P/N 1820-065 REV B, 2/06
Copyright 2005 DoorKing, Inc. All rights reserved.
Telephone Intercom System with Call Down
1820
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.

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  • Page 1 Owner’s Manual P/N 1820-065 REV B, 2/06 Copyright 2005 DoorKing, Inc. All rights reserved. Telephone Intercom System with Call Down Inglewood, California 90301 1820 DoorKing, Inc. 120 Glasgow Avenue U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com...
  • Page 2 Page 2 1820-065-B-2-06...
  • Page 3 Use this manual with the following models only. Model 1820 Telephone Intercom Systems with circuit board 1885-010, Rev A or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.

  • Page 4: Table Of Contents

    3.3.2 Preprogrammed Phone Numbers ...35 3.3.3 Erase Preprogrammed Phone Number...36 3.3.4 Erase All Preprogrammed Phone Numbers ...36 Entry Codes ...37 3.4.1 Programming Entry Codes ...37 3.4.2 Erasing Individual Entry Codes ...37 3.4.3 Erasing All Entry Codes ...37 Page 4 1820-065-B-2-06...
  • Page 5 RJ71C Phone Block Identification Sheet for Garden Style Main Cabinet ...55 RJ71C Phone Block Identification Sheet for Garden Style Auxiliary Cabinet...56 RJ71C Phone Block Identification Sheet for Main Cabinet ...57 RJ71C Phone Block Identification Sheet for Auxiliary Cabinet...58 Resident Instruction Sheet...59 Resident Advanced Feature Programming Instructions ...60 1820-065-B-2-06 Page 5...

  • Page 6: Fcc (Us) Notices

    FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

  • Page 7: Doc (Canada) Notices

    CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1833, 1834, 1835, 1838 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and 1837 require a 16.5-volt, 50 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

  • Page 8: General Information

    • When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.

  • Page 9: Section 1 - Installation

    Although a C.O. phone line is not required for normal system operation, having a C.O. line installed to the 1820 main control cabinet will allow the use of the advanced features of the system. It should be noted that this C.O. line is not used for normal lobby panel to resident communication and an access code is required to utilize the C.O.

  • Page 10: Main And Auxiliary Cabinet Information

    1.1.1 Main and Auxiliary Cabinets Page 10 11.25 .875 KO 2-places 13.25 1.0 R 5.125 7.875 10.5 13.0 DOORKING, INC., INGLEWOOD, CA 90301 Title: Main Cabinet / Auxiliary Cabinet - Large P/N 1820-080 / 1820-081 Date: 4/05 Dwg. No. M1820-065-1 Rev. 1820-065-B-2-06...

  • Page 11: Garden Style Cabinet Information

    1.1.2 Garden Style Cabinet 1820-065-B-2-06 11.25 .875 KO 2-places 13.25 1.0 R 5.125 7.875 10.5 13.0 DOORKING, INC., INGLEWOOD, CA 90301 Garden Style Cabinet Title: P/N 1816-082, 1820-082, 1820-083 Date: 9/04 Dwg. No. M1820-065-2 Rev. Page 11...

  • Page 12: Rj71C Phone Block Installation

    The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada, which has jurisdiction for Ontario and Quebec, refer to CA-79X jack for interconnect to the 1820 system. For BC Tel, which has jurisdiction in British Columbia, refer to BC Tel CRTC Spec 182 B5.
  • Page 13 For Bell Canada, which has jurisdiction in Ontario and Quebec, refer to CA-79X For BC Tel, which has jurisdiction in British Columbia, refer to BC Tel CRTC Spec 182 B5. 1820-065-B-2-06 IMPORTANT! When the phone wires are punched down on ROW B, bridge clips from row B to row C must be installed.

  • Page 14: Cabinet, Relay And Component Identification

    1.3.1 Main Control Cabinet Options If the 1820 system is interfacing with 48 or less phone lines, the Garden Style Cabinet is typically used since no auxiliary cabinets will be required. If the 1820 system is interfacing with more than 48, but less than 108 phone lines, then the larger 1820 Main Control Cabinet will be used.
  • Page 15 0144-0155 Board 12 Power Module 0204-0215 Board 17 0132-0143 Board 11 0192-0203 Board 16 0120-0131 Board 10 0180-0191 Board 15 0108-0119 Board 9 1820-065-B-2-06 Board Board Board Board Board Board Board Board Board Board Board Board Board Board Relay Address...

  • Page 16: Line Interface Boards

    If the distance from the main control board to the line interface boards exceeds 200 feet, additional power supply boards will be required to supply power to the line interface boards. MAIN INPUT Page 16 board) to 06 (7 DOORKING 1884-010 1886-010 RELAY OUTPUT RELAY OUTPUT 16.5 VAC INPUT board). 1820-065-B-2-06...
  • Page 17 0372 0384 0396 0408 0420 0432 0444 0456 0468 0480 0492 0504 0516 0528 0540 0552 0564 0576 0588 0600 1820-065-B-2-06 Last Board Board Relay Address 0011 0023 0035 0047 0059 0071 0083 0095 0107 0119 0131 0143 0155 0167...
  • Page 18 Page 18 1820-065-B-2-06...

  • Page 19: Section 2 - Wiring

    One RJ71C must be ordered for every 12 phone lines (or fraction there of) that the 1820 will interface with. Give the telephone company plenty of advance notice of when you will need the blocks installed. You must complete the RJ71C block identification form(s) in the back of this manual.

  • Page 20: Main Garden Style Cabinet

    2.1 Wiring Detail – Garden Style Cabinet 1820 Telephone Intercom System Wiring Detail - Garden Style Control Cabinet Lobby Panel Doorman Telephone 16 Volt, 50 VA UL Listed Transformer. Earth Ground. Optional Central Office phone line - touch tone, loop start.

  • Page 21: Main Cabinet

    2.2 Wiring Detail – Large Main Cabinet 1820 Telephone Intercom System Wiring Detail - Large Control Cabinet Lobby Panel Doorman Telephone 16 Volt, 50 VA UL Listed Transformer. Earth Ground. Optional Central Office phone line - touch tone, loop start.

  • Page 22: Auxiliary Cabinets

    2.2.1 Wiring Detail – Auxiliary Cabinets 1820 Telephone Intercom System Wiring Detail - Auxiliary Cabinets 16 Volt, 50 VA UL Listed Transformer. From Preceding Line Interface Boards To additional Line Interface Boards Power Supply Board can power up to 21 additional Line Interface Boards. The power supply board is only need if over 21 Line Interface Boards are used, or if they are located over 200 feet from the main control babinet.

  • Page 23: Powered Rj71C Wiring

    If a resident does not have an active C.O. phone line, then a special POWERED RJ-71C (P/N 1820-047) phone block will have to be used. Depending on the application, some residents may have an active C.O. phone line while others may not.
  • Page 24 Outgoing phone lines to individual apartments. DoorKing connecting cable. RS-485 connecting cable. To additional Line Interface Boards. Powered RJ-71C phone block P/N 1820-047 for use only with residents without active Central Office phone service. 12 VDC Regulated power supply. 11 12...
  • Page 25 DoorKing connecting cable. RS-485 connecting cable. To additional Line Interface Boards. Powered RJ-71C phone block P/N 1820-047 for use only with residents without active Central Office phone service. 12 VDC Regulated power supply. Disconnect the resident’s line form the phone company. Connect from powered RJ-71C to resident’s terminals.

  • Page 26: Circuit Board Connector Locations

    Use with 1882 and 1982 (Standard) Relay Boards 1816 Systems only Master Code Switch RJ45 Jacks Use with 1884 (Call Down) Line Interface Boards 1820 Systems Only Terminals 1-10 Main Terminals 11-24 Decoder Board Connection 1816 Systems only Page 26 1820-065-B-2-06...

  • Page 27: Main Circuit Board Terminal Description

    Central Office Phone Line (Optional) Central Office Phone Line (Optional) Earth Ground Relay Normally Closed (NC) Contact Relay Normally Open (NO) Contact Relay Common Contact Not Used 16 VAC Main Cabinet Power Input Low Voltage Common 1820-065-B-2-06 Description Page 27...
  • Page 28 Page 28 1820-065-B-2-06...

  • Page 29: Section 3 - Programming

    The 1885 main control board can be programmed to operate as an 1816 system utilizing the 1982 Relay Boards, or it can be programmed to operate as an 1820 system utilizing the 1884 Line Interface Boards. This programming step tells the 1885 board which type system is in use and must be programmed for 1884 Line Interface Boards with the 1820 system.

  • Page 30: Last Available Relay

    3.1.3 Last Available Relay The 1820 is capable of working with up to 1200 telephones, i.e. it can select one of up to 1200 system relays that are numbered 0000 through 1199. You must program into the system the last relay number that is available.

  • Page 31: Setting The System Time Clock

    3.1.4 Setting the System Time Clock This programming sequence sets the internal time clock in the 1820 system. (Note – if you only want to set the time, you can stop after step 4). Factory Default = (Not Programmed) 1. Take the doorman telephone off hook.

  • Page 32: Number Of Rings / Ring Type

    3.1.7 Number of Rings / Ring Type This programming sequence sets up the 1820 system for: 1) the number of rings allowed before the system automatically hangs up if the call is not answered, 2) a single or double ring (when set for double ring, the first ring will be a single ring).

  • Page 33: Directory Codes

    NOTE: Entering 9 9 9 9 in the system relay number will cause the 1820 to do nothing. This may be desired if for some reason certain system relays will not be used. For example, if 1 2 3 4 9 9 9 9 is entered in step 3, dial tone will be heard on the lobby panel speaker when 1 2 3 4 is entered on the lobby panel keypad.

  • Page 34: Turning Programmable Directory Codes On / Off

    (1 = system will use system relay number for resident identification. 0 = each resident will be assigned a directory code.) 4. Hang up the doorman telephone to end the programming session. 3.2.3 Directory Code for Doorman/Concierge to Lobby Panel This programmed directory code is used to initiate calls from the lobby panel directly to the doorman/concierge phone and vise-versa.

  • Page 35: Dedicated Phone Line Access

    3.3.1 Doorman/Concierge Outside Line Access When the optional dedicated telephone line is connected to the 1820 system, the doorman may have unrestricted use of this line. This requires an access code to be entered on the doorman phone each time the doorman wants to access the outside line.

  • Page 36: Erase Preprogrammed Phone Number

    3. Enter the four-digit directory code of the number to be erased (4000-9999) _ _ _ _ then press * (beep). 4. Repeat steps 3 to erase additional numbers. 5. Hang up the doorman telephone to end the programming session. 3.3.4 Erase All Preprogrammed Phone Numbers This sequence erases all 10 preprogrammed phone numbers.

  • Page 37: Entry Codes

    When a programmed entry code is entered on the Doorman or lobby telephone keypad, the relay on the 1820 control panel will activate for the programmed strike time. The maximum number of entry codes that can be stored in the 1816 memory is 10,000.

  • Page 38: Do Not Disturb Feature / Commands

    3. Enter 0 to turn do not disturb Off, or enter 1 to turn do not disturb On, then press * (beep). 4. Hang up the doorman telephone to end the programming session. 3.5.2 Set 1-Time Do Not Disturb Timer for Resident(s) This is a one-time timer that will provide do not disturb for a specific resident for a specific amount of time (1 to 99 hours).

  • Page 39: Schedule Do Not Disturb On / Off

    4. Enter 0 to turn the schedule Off, or enter 1 to turn the schedule On, then press * (beep). 5. Hang up the doorman telephone to end the programming session. 3.5.4 Setting Do Not Disturb Schedule This programming sequence is used by the doorman or system administrator to set a do not disturb schedule for residents.

  • Page 40: Call Forwarding Features / Commands

    2. Calls from the lobby panel to a resident are forwarded through the phone line connected to the 1820 main control panel but are restricted to preset area codes. 3. Calls from the lobby panel to a resident are forwarded through the resident’s own phone line.

  • Page 41: Program Call Forward Numbers

    4. Enter the call forward phone number (1 to 12 digits) then press * (beep). 5. Repeat steps 3 and 4 to program additional resident call forward numbers. 6. Hang up the doorman telephone to end the programming session. 3.6.4 Delete Call Forward Numbers This programming sequence is used by the doorman or system administrator to delete call forward numbers for residents.

  • Page 42: Program Call Forward Allowed Area Codes

    Up to 30 area codes can be stored in the 1820 memory. A long beep is heard when the memory is full.

  • Page 43: Virtual Doorman

    1820 system and does not utilize the 1820 lobby panel or any communication circuits provided by the 1820 system. When virtual doorman service is active and a call is initiated from the 1820 lobby panel, the 1820 will provide a dry relay contact to the virtual doorman system to activate the virtual doorman system. At the same time, the 1820 will disconnect the lobby panel and hang up.

  • Page 44: Call-Down Features / Commands

    3.8 Call-Down Features / Commands The call-down feature in the 1820 allows resident’s to contact the doorman / concierge directly from their apartment phone without having to dial a 7-digit phone number. It also provides residents with various programming options that they can control directly from their apartment. There are two modes of operation for the “Call-Down”...

  • Page 45: Set Direct Connect Disable Timer

    This programming step sets the 1-digit number that the resident will use to call down to the Doorman / Concierge telephone. The call-down number can be set from 0 – 9. Do not duplicate the 1-digit resident programming number (see 3.8.5).
  • Page 46 Page 46 1820-065-B-2-06...

  • Page 47: Section 4 - Operating Instructions

    4. Hang up the doorman telephone to disconnect from the lobby panel. 4.1.3 Accessing the Outside Phone Line A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. 1. Take the doorman telephone off hook.

  • Page 48: Calling The Doorman Or Lobby Panel From An Off Site Location

    4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location A dedicated C.O. phone line must be connected to the 1820 control panel for this feature to be operable. This feature allows managers to place a call to the Doorman or lobby panel from an off site location.

  • Page 49: Turn Direct Connect On / Off

    4.1.9 Call Back a Resident When a resident call is in the call-down queue, the system will ring the Doorman telephone and show the resident’s relay number or directory code on the caller ID display. The Doorman can then call back the resident shown on the display.

  • Page 50: Technician Commands

    1. Take the doorman telephone off hook. 2. Press *91 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter 9 9 9 9 then press * (beep). 4. Hang up the doorman telephone to end the programming session. Function Section Default 3.1.2...

  • Page 51: Reset Main Control Board Resident Programming

    1. Take the doorman telephone off hook. 2. Press *90 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter 9 9 9 9 then press * (beep). 4. Hang up the doorman telephone to end the programming session. Function Section Default 3.2.3...

  • Page 52: Set Touch-Tone Detect Time

    Press *42 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the two-digit touch-tone detect time (in seconds) _ _ then press * (beep). Hang up the doorman telephone to end the programming session. 4.2.4 Reset Line Interface Board Programming This programming step will reset the Line Interface Boards to their default values.

  • Page 53: Appendix

    Preprogrammed Phone Number 5 3.3.2 Preprogrammed Phone Number 6 Preprogrammed Phone Number 7 Preprogrammed Phone Number 8 Preprogrammed Phone Number 9 Preprogrammed Phone Number 10 * Programmed directory or access codes must be between 4000 and 9999. 1820-065-B-2-06 Appendix Code Programmed* Page 53...

  • Page 54: Resident Log Sheet

    Name Phone # Page 54 System Programmed Relay # Dir Code Schedule (Dir Code) Call Fwd Entry Code 1820-065-B-2-06...

  • Page 55: Rj71C Phone Block Identification Sheet For Garden Style Main Cabinet

    Name Phone # 1820-065-B-2-06 System Programmed Relay # Dir Code Schedule (Dir Code) Call Fwd Entry Code Page 55...

  • Page 56: Rj71C Phone Block Identification Sheet For Garden Style Auxiliary Cabinet

    RJ71C / Relay Board Identification Model 1820 Main Garden Style (Small) Cabinet RJ71C Phone RJ71C Pins Board # Number Input/Output Number 1,2 / 27,28 3,4 / 29,30 5,6 / 31,32 7,8 / 33,34 9,10 / 35,36 11,12 / 37,38 13,14 / 39,40...

  • Page 57: Rj71C Phone Block Identification Sheet For Main Cabinet

    RJ71C / Relay Board Identification Model 1820 Garden Style (Small) Aux Cabinet RJ71C Phone RJ71C Pins Board # Number Input/Output Number 1,2 / 27,28 3,4 / 29,30 5,6 / 31,32 7,8 / 33,34 9,10 / 35,36 11,12 / 37,38 13,14 / 39,40...

  • Page 58: Rj71C Phone Block Identification Sheet For Auxiliary Cabinet

    RJ71C / Relay Board Identification Model 1820 Main (Large) Cabinet RJ71C Phone RJ71C Pins Board # Number Input/Output Number 1,2 / 27,28 3,4 / 29,30 5,6 / 31,32 7,8 / 33,34 9,10 / 35,36 11,12 / 37,38 13,14 / 39,40...

  • Page 59: Resident Instruction Sheet

    RJ71C / Relay Board Identification Model 1820 (Large) Auxiliary Cabinet RJ71C Phone RJ71C Pins Board # Number Input/Output Number 1,2 / 27,28 3,4 / 29,30 5,6 / 31,32 7,8 / 33,34 9,10 / 35,36 11,12 / 37,38 13,14 / 39,40...

  • Page 60: Resident Advanced Feature Programming Instructions

    (RING - RING) instead of the standard long ring (R I I I I I I I N G). If you have a telephone with caller ID capability, the number displayed will identify the call as from the lobby panel or the concierge.
  • Page 61 The call forwarding feature can automatically forward calls from the lobby to another telephone. You can program the telephone number that you want your calls forwarded to. The system may or may not be programmed to allow calls to certain area codes. If your forwarding number is long distance, you should contact your system administrator to determine if the area code you program is on the allowed area code list.
  • Page 62 Do Not Disturb Timer The do-not-disturb timer will prevent calls from the lobby or concierge to your telephone for a specified period of time. This is a “one-time” timer that you set for a specific period of time. Once the time runs out (or you turn the timer off), the timer is reset to 0 and calls are allowed.
  • Page 63 Page 63 1820-065-B-2-06...

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