DKS 1803 Owner's Manual

DKS 1803 Owner's Manual

Telephone entry systems
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Owner's Manual
P/N 1800-060 REV D, 7/01
Copyright 2001 DoorKing, Inc. All rights reserved.
1802, 1803, 1808, 1810
Telephone Entry Systems
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.

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Summary of Contents for DKS 1803

  • Page 1 Owner’s Manual P/N 1800-060 REV D, 7/01 Copyright 2001 DoorKing, Inc. All rights reserved. 1802, 1803, 1808, 1810 Telephone Entry Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com...
  • Page 3 Use this manual with the following models only. All 1802, 1803, 1808 and 1810 Telephone Entry Systems with circuit board 1862-010, Rev A or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc.
  • Page 4: Table Of Contents

    Installation Guidelines – All Systems ... 9 1.1.1 Surface 1803 and 1810 Mount Units... 10 1.1.2 Surface Mount 1803 and 1810 Units with Recess Box... 11 1.1.3 Flush Mount 1803 and 1810 Units ... 12 1.1.4 Flush Mount Rough-in Box (1803 and 1810 only) ... 13 1.1.5...
  • Page 5 Section 4 – Adjustments Speaker Volume... 41 Feedback ... 41 Click Sensitivity ... 41 Display Contrast (1802, 1803, 1810 only) ... 41 Master Code Switch ... 42 Ring Pin... 42 Handset / Hands Free ... 42 Section 5 – Operating Instructions General Instructions 5.1.1...
  • Page 6: Important Notices

    DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a 16.5-volt, 40 VA transformer.
  • Page 7: General Information

    Be sure your installation is in compliance with local codes. When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates.
  • Page 8: Features

    FEATURES Can provide service for up to 1000 residents. System can be programmed from the front keypad or remotely using a touch-tone telephone. System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto-attendants, answering machines, etc.
  • Page 9: Section 1 - Installation

    CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will be able to identify the telephone number that the entry system is installed on. This may or may not be desirable.
  • Page 10: Surface 1803 And 1810 Mount Units

    1.1.1 Surface Mount 1803 and 1810 Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 11: Surface Mount 1803 And 1810 Units With Recess Box

    1.1.2 Surface Mount 1803 and 1810 Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 12: Flush Mount 1803 And 1810 Units

    1.1.3 Flush Mount 1803 and 1810 Units Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with the entry system. Flush mount units are not designed for direct exposure to the weather.
  • Page 13: Flush Mount Rough-In Box (1803 And 1810 Only)

    1.1.4 Flush Mount Rough-in Box (applies to 1803 and 1810 only) The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first. 12.75 1.875 3.875 10-24 x 1.125 Stud 1.125 DIA 1.75...
  • Page 14: Flush Mount Trim Ring

    1.1.5 Flush Mount Trim Ring (use with 1803 and 1810 units only) Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather.
  • Page 15: Flush Mount Surface Mounting Kit (1803 And 1810 Only)

    1.1.6 Flush Mount Surface Mounting Kit (use with 1803 and 1810 units only) Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.
  • Page 16: 1802 Surface Mount

    1.1.7 1802 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 17: 1808 Surface Mount

    1.1.8 1808 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 18: Memory Chip Installation

    1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with a memory chip packaged in a separate box inside the shipping container. The memory chip must be installed for the telephone entry system to operate. CAUTION!! Do not install the memory chip with power to the telephone entry system turned on.
  • Page 19: Postal Lock Installation

    The installer or the building owner/manager will have to call the Post Office and arrange for the installation of this lock into the telephone entry system. The 1802, 1803 and 1810 units are all pre-wired to accept the installation of the postal lock.
  • Page 21: Section 2 - Wiring

    12 AWG, 600 volt insulated wire to a ground point within 10 feet of the telephone entry system. The ground point must be at an electrical panel, a metallic cold water pipe that runs in the earth, or a grounding rod driven at least ten (10) feet into the soil.
  • Page 22: Maximum Wire Run Distance Charts

    Contrast Switch 2 Input Master Code Click Sensitivity Ring Pin Power Wiring Maximum Distance 100 Feet 18AWG 200 Feet 16 AWG Display Terminal Memory Chip Keypad Terminal Feedback Volume Relay 2 Terminals Phone Wiring Maximum Distance 800 Feet 1600 Feet 24 AWG 22 AWG...
  • Page 23: Main Terminal Description

    2.1 MAIN TERMINAL DESCRIPTION TERMINAL Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Earth Ground Only –...
  • Page 24: Wiring Description

    2.2 WIRING DESCRIPTION The wiring diagram below shows a typical wiring scheme for the telephone entry system. Terminal 3 is a case ground and not a low voltage common. Using terminal 3 as a low voltage common will cause noise on the phone line.
  • Page 25: Relay Wiring (Typical)

    2.3 RELAY WIRING (TYPICAL) 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply. Electric strikes are connected through the normally open (NO) contact and magnetic locks are connected through the normally closed (NC) contact.
  • Page 26: Controlling A Gate And A Pedestrian Gate Or Door

    2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or pedestrian gate. Note that the electric strike and the magnetic lock are powered from their own power supply.
  • Page 27: Section 3 - Programming

    (beep) tones when programming steps have been followed correctly, and with a long tone (beeeeeep) when the programming step is ended. The 1802, 1803 and 1810 systems have an LCD display that will prompt you for information that you will need to enter.
  • Page 28: General Programming

    3.1.2 Single or Multiple Systems This program sequence sets the telephone entry system to operate as a single unit on the phone line, or to share the phone line with other units. If multiple systems are sharing the same phone line, then each one must be set as a "multiple system"...
  • Page 29: Talk Time

    15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds, enter 020 in step 3. The talk time set here does not affect the telephone numbers that are programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these two directory codes are factory set to the maximum.
  • Page 30: Postal Switch

    TOGETHER to end this programming step (beeeeeep). 3.1.7 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone.
  • Page 31: Keypad Function

    DTMF tone out during conversation. The later may be desirable if the entry system is used with an auto-attendant type telephone system where the caller is prompted to enter numbers from a touch-tone telephone. HINT: If DTMF tones are required, program the # or * key to hang-up the system.
  • Page 32: Phone Number Programming

    If 101 or more resident names or telephone numbers are going to be programmed, the directory code must be at least three-digits.
  • Page 33: Area Codes

    Be sure that the area code(s) have been programmed as described in the preceding section. NOTE: If long distance or 10-digit dialing is not required, program the seven digit telephone numbers as described in 3.2.2. Press...
  • Page 34: Delete All Phone Numbers

    This will be indicated by a long tone (beeeeeep). Sections 3,2,7 and 3.2.8 apply only to 1802, 1803 and 1810 units. 3.2.7 Display / Delete Phone Numbers This program sequence is useful to display phone numbers when you do not know what directory code they have been programmed under.
  • Page 35: Entry Code Programming

    This programming sequence programs four-digit entry codes into the system memory. The number of four-digit entry codes that can be programmed is the same as the telephone number memory capacity, plus 12. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix).
  • Page 36: Five-Digit Entry Code Programming

    3.3.5 Five-Digit Entry Code Programming This programming sequence programs five-digit entry codes into the system memory. The number of five digit entry codes that can be programmed is limited to six. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix).
  • Page 37: Time Functions Programming

    3.4 TIME FUNCTIONS PROGRAMMING 3.4.1 Time Clock Programming This programming sequence programs the calendar chip in the telephone entry system for the current time and date. The calendar chip must be programmed if you are going to use any of the time functions available with the entry system.
  • Page 38: Four-Digit Entry Code Time Zone

    3.4.3 Four-Digit Entry Code Time Zone This programming sequence sets up a time zone for the four-digit entry codes. This time zone uses a range of four-digit entry codes and can be programmed for certain days of the week. This time zone can be turned on and turned off after it is programmed (see operating instructions 5.2.4).
  • Page 39: Flash Entry Codes

    3.4.5 Flash Entry Codes This programming sequence sets up "FLASH" four-digit entry codes. Flash codes are entry codes that will operate on a specific day of the month only - they will not operate before or after the programmed day. The flash code will be valid for a single 24-hour period only. For example, if you program a flash code on July 1st to be active on the 10th, the code will become valid at 00:00 AM on July 10th and expire at 11:59 PM.
  • Page 40 Contrast Switch 2 Input Master C o d e Click Sensitivity Volume Ring Pin Relay 2 Terminals Display Terminal Memory Chip Keypad Terminal Feedback...
  • Page 41: Section 4 - Adjustments

    1. Open the front of the telephone entry system and locate the click sensitivity adjustment. 2. Place a phone call from the telephone entry system to a resident with a rotary dial type phone. After they answer, ask the resident to dial 9 while you adjust the click sensitivity potentiometer (the resident may have to dial 9 several times for you to obtain the correct adjustment).
  • Page 42: Master Code Switch

    30 seconds. This tone will continue every 30 seconds until a new master code is entered, or until the switch is turned off. After the switch is turned off, the display (1802, 1803, 1810 only) will remain lit for approximately 30 seconds, and then will go off. Ring Pin The ring pin-shorting bar is labeled RING on the control board.
  • Page 43: Section 5 - Operating Instructions

    If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest, residents with rotary phones must simply hang up.
  • Page 44: System Administrator

    5.2.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open and you suspect that the telephone entry system relay may be the cause.
  • Page 45: Entry Code Time Zone Enable / Disable

    5.2.4 Entry Code Time Zone Enable / Disable The entry code time zones can be turned off or on remotely from a touch-tone telephone at any time without changing the time zone boundaries. To program the time zone boundaries, see sections 2.4.3 and 2.4.4.
  • Page 46: Miscellaneous Operating Instructions

    4 minutes and 15 seconds of talk time before automatically ending the call. 5.3.3 Line Sharing More than one telephone entry system can share the same phone line provided that the units have been programmed for multiple systems on the same line (see 3.1.2). When the unit is programmed for multiple systems sharing the same line, it checks the phone line for 48 volts (not busy) before attempting to place a call.
  • Page 47: Connection To A Pbx

    5.3.4 Connection to a PBX If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the phone number programming step. For example, if the PBX system uses four-digit extensions and you want to program extension 2217 as a phone number, in step 3, section 3.2.2 press:...
  • Page 49: Trouble Shooting

    SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.
  • Page 50 SYMPTON Cannot get into Wrong master code entered. Start over. programming mode. Waiting too long between pushing buttons. Enter information quicker. Keypad is not plugged into board correctly. Cable points down. Memory chips are installed upside down. System emits a long Waiting too long between pushing buttons.
  • Page 51: Accessories

    P/N 1803-150. Flush Kit Use to install flush style 1803 or 1810 units into a wall or column. Kit includes rough in back box and trim ring. P/N 1814-165 comes with stainless steel trim ring. P/N 1814-166 comes with gold plated trim ring.
  • Page 52: Log Tables

    Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system. Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data.
  • Page 53 NAME PHONE DIRECTORY ENTRY ALTERNATE NUMBER CODE CODE AREA CODE...
  • Page 54 NAME PHONE DIRECTORY ENTRY ALTERNATE NUMBER CODE CODE AREA CODE...
  • Page 55: Resident Instruction Sheet

    Make additional copies of this table as needed. Resident Instruction Sheet telephone Guest Communication Granting or Denying Access 5RWDU\ 3KRQH 2QO\ Call Waiting Privacy Access Code 6\VWHP $GPLQLVWUDWRU  )LOO LQ WKH EODQNV DERYH DQG FRS\ WKLV LQVWUXFWLRQ VKHHW IRU \RXU UHVLGHQWV...

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