DKS 1814 Owner's Manual

Electronic directory telephone entry system
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Owner's Manual
P/N 1814-065 REV J, 4/07
Copyright 2001 DoorKing, Inc. All rights reserved.
Electronic Directory Telephone Entry System
Model 1814
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.

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Summary of Contents for DKS 1814

  • Page 1 Owner’s Manual P/N 1814-065 REV J, 4/07 Copyright 2001 DoorKing, Inc. All rights reserved. Electronic Directory Telephone Entry System Model 1814 DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com...
  • Page 3 Use this manual with the following models only. All 1814 models with circuit board 1843-010 REV A and B. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
  • Page 4: Table Of Contents

    Section 3 – Programming Programming Information 3.1.1 Programming from the Keypad ...25 3.1.2 Programming with an IBM Keyboard...25 3.1.3 Programming with a Touch-Tone Telephone ...25 General Programming 3.2.1 Master Code...26 3.2.2 Single or Multiple Systems ...26 3.2.3 Programming for Call Up Operation ...26 3.2.4...
  • Page 5 3.5.3 View Four-digit Entry Codes ...37 3.5.4 Entry Code Divide Number ...37 Section 4 – Adjustments Circuit Board Adjustments ...39 1814 Adjustment Locations ...41 Section 5 – Operating Instructions Guest Instructions...43 Resident Instructions 5.2.1 Responding to a Guest Call ...44 5.2.2...
  • Page 6: Important Notices

    DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a...
  • Page 7: General Information

    • When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.
  • Page 8: Features

    System keypad will emit DTMF tones after a call is answered allowing the system to be used with auto-attendants, answering machines, etc. following units only: Model 1814 with 1843-010 circuit board, REV B or higher. • Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.
  • Page 9: Section 1 - Installation

    CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will be able to identify the telephone number that the entry system is installed on. This may or may not be desirable.
  • Page 10: Surface Mount Units

    1.1.1 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. WARNING! If this entry system is used to control a vehicular gate with an automatic gate operator, the entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a...
  • Page 11: Surface Mount Units With Recess Box

    1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 12: Flush Mount Units

    1.1.3 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with the entry system. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 13: Flush Mount Rough-In Box

    1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first. 12.75 1.875 3.875 10-24 x 1.125 Stud 1.125 DIA 1.75 9.25 .25 DIA 1.75 6.375 11.0...
  • Page 14: Flush Mount Trim Ring

    1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 15: Flush Mount Surface Mounting Kit

    1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.
  • Page 16: Wall Mount Units

    1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with flush mount units. Wall mount units are not designed for direct exposure to the weather.
  • Page 17: Memory Chip Installation

    1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with two memory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the telephone entry system to operate. CAUTION!! Do not install the memory chips with power to the telephone entry system turned on.
  • Page 18: Postal Lock Installation

    Prior to installation of the postal lock, be sure power to the telephone entry system is turned off. Remove the hole plug on the faceplate of the telephone entry system.
  • Page 19: Section 2 - Wiring

    12 AWG, 600 volt insulated wire to a ground point within 10 feet of the telephone entry system. The ground point must be at an electrical panel, a metallic cold water pipe that runs in the earth, or a stainless steel grounding rod driven at least ten (10) feet into the soil.
  • Page 20: Maximum Wire Run Distance Charts

    Earth Ground Phone Wiring Maximum Distance 800 Feet 24 AWG 1600 Feet 22 AWG Back-up Battery Power Wiring Maximum Distance 100 Feet 200 Feet 16 VAC 20 VA 18AWG 16 AWG...
  • Page 21: Main Terminal Description

    2.1 MAIN TERMINAL DESCRIPTION TERMINAL Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Earth Ground Only.
  • Page 22: Relay Wiring (Typical)

    2.2 RELAY WIRING (TYPICAL) 2.2.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply. Electric strikes are connected through the normally open (NO) contact and magnetic locks are connected through the normally closed (NC) contact.
  • Page 23: Controlling A Gate And A Pedestrian Gate Or Door

    2.2.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or gate. Note that the electric strike and the magnetic lock are powered from their own power supply.
  • Page 25: Section 3 - Programming

    SECTION 3 – PROGRAMMING The DoorKing 1814 Telephone Entry System can be programmed from the front keypad on the entry system, remotely from an off premise location using a touch tone telephone, or by using an IBM compatible AT keyboard. The master code can only be programmed from the front keypad.
  • Page 26: General Programming

    3.2.2 Single or Multiple Systems This program sequence sets the telephone entry system to operate as a single unit on the phone line, or to share the phone line with other units. If multiple systems are sharing the same phone line, then each one must be set as a "multiple system"...
  • Page 27: Relay Strike Time

    15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds, enter 020 in step 3. The talk time set here does not affect the telephone numbers that are programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these two directory codes are factory set to the maximum.
  • Page 28: Postal Switch

    3.2.7 Postal Switch This programming sequence sets that relay(s) will activate when the postal switch input is activated on the telephone entry system. The system can be programmed so that only one relay will activate, or any combination of relays will activate.
  • Page 29: Programming Letters, Numbers And Messages

    3.3 PROGRAMMING LETTERS, NUMBERS and MESSAGES The keypad on the 1814 system has all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory.
  • Page 30: Programming The User Message

    3.3.2 Programming the User Message The user message, followed by the instruction message, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message. The user message can be a maximum of 48 characters (spaces count as a character) and is entered into the system memory in three blocks.
  • Page 31: Programming The Instruction Message

    3.3.3 Programming the Instruction Message The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.3.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is entered into the system memory in three blocks.
  • Page 32: Programming Phone Numbers And Names

    3.4 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety. This will make programming easier and can be used as a reference when entering phone numbers, names, entry codes and device numbers.
  • Page 33: Programming The Directory Code Length

    If 101 or more resident names or telephone numbers are going to be programmed, the directory code must be at least three-digits. If 1001 or more resident names or telephone numbers are going to be programmed, the directory code must be set to four-digits.
  • Page 34: Programming Area Codes

    Be sure that the area code(s) have been programmed as described in the preceding section. NOTE: If long distance or 10-digit dialing is not required, program the seven digit telephone numbers as described in 3.4.2. Press * 4 1 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will show CO.
  • Page 35: Programming Names

    3.4.7 Delete Names This programming sequence is used to delete a resident name from the directory. These steps will not erase the resident telephone number from the system. Go to section 3.4.6 to delete the resident telephone number. Press * 6 5 and enter the four-digit MASTER CODE _ _ _ _ (beep).
  • Page 36: Delete Area Codes

    3.4.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. Press * 2 4 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the area code reference number (0 through 9) _ then press * (beep). Enter # # # # then press * (beep).
  • Page 37: Four-Digit Entry Codes

    3.5 FOUR-DIGIT ENTRY CODES Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with a five-digit device code entered from a weigand keypad. 3.5.1 Programming Four-digit Entry Codes Press * 0 2 and enter the four-digit MASTER CODE _ _ _ _ (beep).
  • Page 39: Section 4 - Adjustments

    1. Open the front of the telephone entry system and locate the click sensitivity adjustment. 2. Place a phone call from the telephone entry system to a resident with a rotary dial type phone. After they answer, ask the resident to dial 9 while you adjust the click sensitivity potentiometer (the resident may have to dial 9 several times for you to obtain the correct adjustment).
  • Page 40: Ring Pin

    Auto – 1816 Pin 1. This shorting pin sets the system to operate as a stand-alone unit (AUTO), or to interface with the 1816 Telephone Intercom System. The pin is set to AUTO from the factory. HF – HS Pin 1.
  • Page 41: 1814 Adjustment Locations

    1814 Adjustment Locations CONTRAST VOLUME AUTO FEEDBACK 1816 CLICK SENS MASTER CODE RLY 2...
  • Page 43: Section 5 - Operating Instructions

    Instructions on the telephone entry systems guide guest on the usage of the system and how to locate and call the resident that they wish to visit. The 1814 system utilizes A and Z scroll buttons that a guest will use to locate the resident that they are wishing to visit. Pushing the A button will cause the resident directory to scroll up while pushing the Z button causes the resident directory to scroll down.
  • Page 44: Resident Instructions

    If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest, residents with rotary phones must simply hang up.
  • Page 45: System Administrator

    You must know the phone number of the system and the system master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep).
  • Page 46: Relay Check

    5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold-open" mode. This check can be useful if your gate (or door) is held open and you suspect that the telephone entry system relay may be the cause.
  • Page 47: Miscellaneous Operating Instructions

    5.4.3 Connection to a PBX If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the phone number programming step.
  • Page 49: Trouble Shooting

    SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.
  • Page 50 SYMPTON • Cannot get into Wrong master code entered. Start over. programming mode. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. • Memory chips are installed upside down. •...
  • Page 51 Press 2 to cancel out of this function. • LCD display shows: The small chip in the PC board socket is for an 1818 system and cannot be used in the telephone entry system. Need 1815(17) SM MEMCHIP • LCD is unreadable.
  • Page 53: Accessories

    Flush Kit Use to install flush style units into a wall or column. Kit includes rough in back box and trim ring. P/N 1814-165 comes with stainless steel trim ring. P/N 1814-166 comes with gold plated trim ring. Flush Ring Use to surface mount a flush style unit.
  • Page 54: Log Tables

    Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system. Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data.
  • Page 55 NAME PHONE NUMBER DIR CODE Make additional copies of this table as needed.
  • Page 57: Resident Instruction Sheet

    Call Waiting If you are on the telephone when a guest tries to contact you from the telephone entry system, they will hear a busy signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can order call waiting from your local telephone company.

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