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Owner’s Manual P/N 1815-065 REV J, 3/01 Copyright 2001 DoorKing, Inc. All rights reserved. PC Programmable Telephone Entry Systems 1803PC, 1815, 1817 DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com...
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Use this manual with the following models only. All 1803PC models with circuit board 1844-010 REV A and B. All 1815 models with circuit board 1840-010 REV D and E. All 1817 models with circuit board 1841-010 REV F and G.
TABLE OF CONTENTS Preface Important Notices...6 General Information ...7 Features ...8 Section 1 – Installation Installation Guidelines – All Systems ...9 1.1.1 Surface Mount Units...10 1.1.2 Surface Mount Units with Recess Box ...11 1.1.3 Flush Mount Units ...12 1.1.4 Flush Mount Rough-in Box...13 1.1.5 Flush Mount Trim Ring ...14 1.1.6...
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Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers ...37 3.4.2 Programming the User Message – 1815...38 3.4.3 Programming the Instruction Message – 1815 ...39 3.4.4 Programming the User Message – 1817...40 3.4.5 Programming the Instruction Message – 1817 ...41 Programming Phone Numbers and Names ...42 3.5.1 Programming the Directory Code Length...43...
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a 16.5-volt, 40 VA transformer.
• When used to control a door or pedestrian gate, try to locate the telephone entry system as near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board.
Model 1815 with 1840-010 circuit board, REV E or higher. Model 1817 with 1841-010 circuit board, REV G or higher. Model 1803PC with 1844-010 circuit board, REV B or higher. • Directory codes can be set from 1 to 4 digits in length and can be randomly assigned.
CALLER ID: You may want to consider ordering caller ID blocking from the telephone company for the entry system phone line. Without caller ID blocking, tenants with the proper phone equipment will be able to identify the telephone number that the entry system is installed on. This may or may not be desirable.
1.1.1 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing heavy-duty mounting post (p/n 1200-047 and 1200-048). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. CAUTON! If this entry system is used to control a vehicular gate with an automatic gate operator, the entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and touch the gate or gate operator at...
1.1.2 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess- mounting box (p/n 1803-150). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.1.3 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-065 (stainless) or 1814-066 (gold). Flush mount kits are not included with the entry system. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.1.4 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first. 12.75 1.875 3.875 10-24 x 1.125 Stud 1.125 DIA 1.75 9.25 .25 DIA 1.75 6.375 11.0...
1.1.5 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-065 (stainless) or 1814-066 (gold) mounting kit. Flush mounting kits are not included with the unit. Flush mount units are not designed for direct exposure to the weather. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
1.1.6 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount units are not designed for direct exposure to the weather. Be sure that the unit is securely mounted and is not subject to vibration from closing doors or gates.
1.1.7 Wall Mount Units Wall mount units (models 1815 and 1817 only) are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with flush mount units. Wall mount units are not designed for direct exposure to the weather.
1.2 MEMORY CHIP INSTALLATION The telephone entry system is shipped with two memory chips packaged in a separate box inside the shipping container. The memory chips must be installed for the telephone entry system to operate. CAUTION!! Do not install the memory chips with power to the telephone entry system turned on.
Prior to installation of the postal lock, be sure power to the telephone entry system is turned off. Remove the hole plug on the faceplate of the telephone entry system.
Use only the supplied transformers (or U.L. listed equivalent) to power the telephone entry system (16.5 VAC, 20 VA for 1803PC and 1815, 16.5 VAC, 40 VA for 1817) and any weigand input devices (16.5 VAC, 20 VA). Do not power any other devices (electric strikes, magnetic locks, etc.) from these power transformers.
RS-232 Input (OPTIONAL) Power Wiring Maximum Distance 100 Feet 18AWG 200 Feet 16 AWG Weigand Wiring Maximum Distance 500 Feet Belden 9931 500 Feet Consolidated 5324-CL Connections to 2348 Elevator Control Board (OPTIONAL) Weigand Power Inputs for weigand control devices (OPTIONAL) 16 VAC 20 VA...
Relay 1 Normally Open – 30 Volt, 3 Amp maximum. Back-up Battery POSITIVE (connect negative to terminal 6). 16 VAC Input Power – 20 VA minimum for 1803PC and 1815; 40 VA minimum for 1817. 100 ft. maximum with 18 AWG wire; 200 ft. maximum with 16 AWG wire.
If Tracker expansion boards are being used with this system, refer to the Tracker Installation and Wiring manual that came with the Tracker expansion boards, for detailed information on wiring Tracker boards to the PC programmable telephone entry system. TERMINAL...
COMMON – to elevator control board terminal 22. 2.2.4 RS-232 Terminals The PC programmable telephone entry system may be programmed using the RS-232 serial communication terminal. This terminal allows a direct connection to a computer using a standard DB- 9 serial connector on one end, and loose wires on the other that connect to the RS-232 terminals on the board.
2.3 RELAY WIRING (TYPICAL) 2.3.1 Controlling a Single Door or Gate Relay 1 is typically used when the system will control a single door or vehicular gate operator. Note that the electric strike and magnetic lock are each powered by their own power supply. Electric strikes are connected through the normally open (NO) contact and magnetic locks are connected through the normally closed (NC) contact.
2.3.2 Controlling a Gate Operator and Pedestrian Gate (or Door) When controlling a gate operator and pedestrian gate (or door), relay 1 is typically used to control the gate operator while relay 2 is typically used to control the door or gate. Note that the electric strike and the magnetic lock are powered from their own power supply.
2.3.3 Controlling a Gate Operator and Two Pedestrian Doors (or Gates) The diagram below shows how it is possible to control a gate operator and two pedestrian doors or gates from the system. Relay 0 is typically used to control the gate operator and relays 1 and 2 are used to control pedestrian doors and/or gates.
2.3.4 Tracker Expansion Board Control When Tracker expansion boards are used with the system to control up to 16 additional entry points, relays 1 and 2 are designated as tracker command relays and connect to the Tracker expansion boards. In this diagram, relay 0 is used to control the gate operator and relays 1 and 2 are connected to the tracker expansion boards.
When programming from an off site location with a PC, the RING pin must be installed on the circuit board. The PC programmable telephone entry systems have three relays on the circuit board, all of which are programmable for any function required. These relays are designated as Relay 0 (R-0), Relay 1 (R-1), and Relay 2 (R-2).
3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with short tones (beep) when programming steps have been followed correctly, and with a long tone (beeeeeep) when the programming step is ended. The display will also assist you in viewing the information that you are programming.
3.1.3 System Memory Prior to starting the programming of the PC programmable telephone entry system, you must know the memory capacity and the type of the EEPROM chips that are installed in the unit. This can be determined by inspecting the small chip that has a tag listing the memory size on it. This memory size determines the number of residents, vendors and four-digit entry code numbers that can be stored in the system.
3.2.2 Single or Multiple Systems This program sequence sets the telephone entry system to operate as a single unit on the phone line, or to share the phone line with other units. If multiple systems are sharing the same phone line, then each one must be set as a "multiple system"...
(enter number) (enhanced) If the telephone entry system is to be programmed from a PC, no other programming is required at the system itself. Complete the chart in section 3.2.4 as this information will be required when programming the unit from your computer. Refer to the Remote Account Manager for Windows software manual for additional programming information.
15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds, enter 020 in step 3. The talk time set here does not affect the telephone numbers that are programmed under directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001. The talk time for these two directory codes are factory set to the maximum.
This programming sequence sets that relay(s) will activate when the postal switch input is activated on the telephone entry system. The system can be programmed so that only one relay will activate, or any combination of relays will activate. HINT: The relay that you designate as the primary relay should be programmed to activate from the postal switch input.
3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format. Generally, this will be set for touch-tone. Factory setting = touch-tone. Press *07 and enter the four digit MASTER CODE _ _ _ _ (beep).
When entering names into the electronic directory using the system keypad or a touch-tone telephone, pressing the key once will display the first letter listed on the button, pressing twice will display the second letter, pressing it a third time will display the third letter, and pressing it a fourth time will display the number (or fourth letter).
3.4.2 Programming the User Message – 1815 Systems The user message, followed by the instruction message, scrolls across the screen from right to left when the system is not in use. Both the user and instruction message can be programmed to display your own message.
3.4.3 Programming the Instruction Message – 1815 Systems The instruction message scrolls across the screen from right to left when the system is not in use and follows the user message programmed in 3.4.2. The instruction message can be a maximum of 52 characters (spaces count as a character) and is entered into the system memory in three blocks.
3.4.4 Programming the User Message – 1817 Systems The user message is displayed on the top screen of the 1817. This message can be a maximum of 80 characters (spaces count as a character) and is entered into the system memory in four blocks. The example below shows how the sample message was divided into four blocks and centered on the screen.
3.4.5 Programming the Instruction Message – 1817 Systems The instruction message is displayed on the bottom screen of the 1817. This message can be a maximum of 80 characters (spaces count as a character) and is entered into the system memory in four blocks.
3.5 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety. This will make programming easier and can be used as a reference when entering phone numbers, names, entry codes and device numbers.
If 101 or more resident names or telephone numbers are going to be programmed, the directory code must be at least three-digits. If 1001 or more resident names or telephone numbers are going to be programmed, the directory code must be set to four-digits.
Be sure that the area code(s) have been programmed as described in the preceding section. NOTE: If long distance or 10-digit dialing is not required, program the seven digit telephone numbers as described in 3.5.2. Press *41 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display will show CO.
3.5.7 Delete Names (1815, 1817 Systems Only) This programming sequence is used to delete a resident name from the directory. These steps will not erase the resident telephone number from the system. Go to section 3.5.6 to delete the resident telephone number.
3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. Press *24 and enter the four-digit MASTER CODE _ _ _ _ (beep). Enter the area code reference number (0 through 9) _ then press * (beep). Enter # # # # then press * (beep).
3.6 PROGRAMMING DEVICE CODES The PC programmable telephone entry system must be equipped with a MemPLUS chip to program device codes into its memory. Device codes must be five (5) digits in length and are typically card and transmitter codes. Each device code that you enter is assigned to the directory code that you select.
3.7 FOUR-DIGIT ENTRYT CODES Four-digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not confuse four-digit entry codes with a five-digit device code entered from a weigand keypad. 3.7.1 Programming Four-digit Entry Codes Press *02 and enter the four-digit MASTER CODE _ _ _ _ (beep).
1. Open the front of the telephone entry system and locate the click sensitivity adjustment. 2. Place a phone call from the telephone entry system to a resident with a rotary dial type phone. After they answer, ask the resident to dial 9 while you adjust the click sensitivity potentiometer (the resident may have to dial 9 several times for you to obtain the correct adjustment).
Auto – 1816 Pin 1. This shorting pin sets the system to operate as a stand-alone unit (AUTO), or to interface with the 1816 Telephone Intercom System. The pin is set to AUTO from the factory. 4.11 HF – HS Pin 1.
1817 system displays a page of eight resident names at a time. The 1803PC system relies on a separate directory to provide guest with resident directory information.
If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest, residents with rotary phones must simply hang up.
You must know the phone number of the system and the system master code. 5.3.1 Opening from a Remote Location 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep).
5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "hold open" mode. This check can be useful if yourr gate (or door) is held open and you suspect that the telephone entry system relay may be the cause.
5.4.3 Connection to a PBX If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the phone number programming step.
Check the 16 VAC system power. Be sure that the transformer is properly rated (20 VA for 1803PC and 1815 systems; 40 VA for 1817 systems). Keep the wire run from the transformer to the entry system as short as possible. Use 16 or 18 AWG, 600 volt insulated wire only.
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SYMPTON • Cannot get into programming mode. • • • • System emits a long tone and cancels • programming. • Keypad is dead. • • Buzz or noise on the phone line. • • • • • • • •...
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This test procedure will check the RS-232 hardware to determine a pass or fail mode. You will need two short pieces of wire to perform this test. 1. Open the cabinet of the telephone entry system and locate the RS-232 terminals in the upper left hand corner of the control board.
This programming sequence is designed for trouble shooting the elevator control board(s) that may be connected to the telephone entry system. This sequence will take approximately four (4) minutes to complete and will check the operation of the CALL relay, and then all the odd numbered relays, then all the even numbered relays on the elevator control board(s).
6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control board(s) and will confirm communication between the telephone entry system circuit board and the elevator control board(s).
Heavy-duty goose-neck mounting post with mounting plate. P/N 1200- 048. Heavy-duty goose-neck mounting post with concrete base plate for pad mounting. P/N 1200-047. Telephone Test Set Includes clips, cord and carrying case. P/N 1800-050. Battery 12 volt .8 amp hour gel cell provides stand by power during power interruptions.
Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed.
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NAME PHONE DEVICE NUMBER CODE CODE CODE LEVEL Make additional copies of this table as needed.
Call Waiting If you are on the telephone when a guest tries to contact you from the telephone entry system, they will hear a busy signal and will have to wait for you to end your call before they can contact you. To eliminate this problem, you can order call waiting from your local telephone company.