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DKS 1816 Owner's Manual

Telephone intercom system
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Owner's Manual
P/N 1816-065 REV K, 12/11
Copyright 2005 DoorKing, Inc. All rights reserved.
Telephone Intercom System
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
1816
U.S.A.

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  • Page 1 Owner’s Manual 1816 Telephone Intercom System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1816-065 REV K, 12/11 Copyright 2005 DoorKing, Inc. All rights reserved.
  • Page 2 Page 2 1816-065-K-12-11...
  • Page 3 DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual.

  • Page 4: Table Of Contents

    3.3.2 Preprogrammed Phone Numbers ....................31 3.3.3 Erase Preprogrammed Phone Number..................32 3.3.4 Erase All Preprogrammed Phone Numbers ................32 Entry Codes ............................33 3.4.1 Programming Entry Codes .......................33 3.4.2 Erasing Individual Entry Codes ....................33 3.4.3 Erasing All Entry Codes ......................33 Page 4 1816-065-K-12-11...
  • Page 5 Reset Main Control Board ......................43 4.2.2 reset Main Control Board Resident Programming ..............44 Appendix Programming Table ..............................45 Resident Log Sheet ..............................46 RJ71C Phone Block Identification Sheet for Main Cabinet ..................47 RJ71C Phone Block Identification for Auxiliary Cabinet ...................48 Resident Instruction Sheet............................49 Page 5 1816-065-K-12-11...

  • Page 6: Important Notices

    CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1833, 1834, 1835, 1838 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816, 1820 and 1837 require a 16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

  • Page 7: General Information

    This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device. Page 7 1816-065-K-12-11...

  • Page 8: Features

    Page 8 1816-065-K-12-11...

  • Page 9: Section 1 - Installation

    Although a C.O. phone line is not required for normal system operation, having a C.O. line installed to the 1816 main control cabinet will allow the use of the advanced features of the system. It should be noted that this C.O. line is not used for normal lobby panel to resident communication and an access code is required to utilize the C.O.

  • Page 10: Main And Auxiliary Cabinet Information

    1.1.1 Main and Auxiliary Cabinets 11.25 .875 KO 2-places 13.25 1.0 R 5.125 7.875 10.5 13.0 DOORKING, INC., INGLEWOOD, CA 90301 Title: Main Cabinet / Auxiliary Cabinet - Large P/N 1816-080 / 1816-081 Date: 1/05 Dwg. No. M1816-065-1 Rev. Page 10...

  • Page 11: Garden Style Cabinet Information

    1.1.2 Garden Style Cabinet 11.25 .875 KO 2-places 13.25 1.0 R 5.125 7.875 10.5 13.0 DOORKING, INC., INGLEWOOD, CA 90301 Garden Style Cabinet Title: P/N 1816-082, 1820-082, 1820-083 Date: 9/04 Dwg. No. M1820-065-2 Rev. Page 11 1816-065-K-12-11...

  • Page 12: Rj71C Phone Block Installation

    The RJ71C wiring configuration is not recognized by all telephone companies. For Bell Canada, which has jurisdiction for Ontario and Quebec, refer to CA-79X jack for interconnect to the 1816 system. For BC Tel, which has jurisdiction in British Columbia, refer to BC Tel CRTC Spec 182 B5.
  • Page 13 Line 11 TIP - Pin 47 Relay Board Line 11 RING - Pin 48 Line 12 TIP - Pin 49 Line 12 RING - Pin 50 DOORKING, INC., INGLEWOOD, CA 90301 Title: Detail Wiring - RJ71C Phone Block Date: 5/11 Dwg.

  • Page 14: Cabinet, Relay And Component Identification

    1.3.1 Main Control Cabinet If the 1816 system is interfacing with 60 or less phone lines, the Garden Style Cabinet will be used since no auxiliary cabinets will be required. If the 1816 system is interfacing with more than 60, but less than 156 phone lines, then the larger 1816 Main Control Cabinet will be used.
  • Page 15 0060-0071 Selector Switches 1 – 6, 8 ON, 7 OFF Selector Switches 1 – 7 ON, 8 OFF Selector Switches 1 - 8 ON DOORKING, INC., INGLEWOOD, CA 90301 Title: Main Cabinet / Auxiliary Cabinet - Large Board Layout Date: 5/11 Dwg.

  • Page 16: Relay Boards

    Likewise, if a decoder board is moved to another cabinet, the selector switches must be set to correspond to the new cabinet. Cabinet Selector 1 2 3 4 5 6 7 8 Switches 1 2 3 4 9 10 Terminal Strip Page 16 1816-065-K-12-11...
  • Page 17 Decoder Board Selection Switch Matrix Auxiliary Cabinet Page 17 1816-065-K-12-11...
  • Page 18 Page 18 1816-065-K-12-11...

  • Page 19: Section 2 - Wiring

    One RJ71C must be ordered for every 12 phone lines (or fraction there of) that the 1816 will interface with. Give the telephone company plenty of advance notice of when you will need the blocks installed. You must complete the RJ71C block identification form(s) in the back of this manual.

  • Page 20: Main Garden Style Cabinet

    2.1 Wiring Detail – Garden Style Cabinet 1816 Telephone Intercom System Wiring Detail - Garden Style Control Cabinet INCOMING C.O. PHN LINES Resident Telephone Lobby Panel 11 12 23 24 16 VAC C.O. INPUT Doorman Telephone 16 Volt, 40 VA UL Listed Transformer.

  • Page 21: Main And Auxiliary Cabinet

    2.2 Wiring Detail – Large Main Cabinet 1816 Telephone Intercom System Wiring Detail - Large Control Cabinet INCOMING Resident C.O. PHN LINES Telephone RJ71C phone block. See drawing M1816-065-6 for detail. Incoming phone lines from Central Office. Outgoing phone lines to individual apartments.

  • Page 22: Main Circuit Board Terminal Location

    2.3 Circuit Board Connector Locations 10-Pin Ribbon Connector Use with 1882 and 1982 (Standard) Relay Boards 1816 Systems only Master Code Switch ES OUT CO OUT RJ45 Jacks Use with 1884 (Call Down) Line Interface Boards 1820 Systems Only Terminals 1-10...

  • Page 23: Main Circuit Board Terminal Description

    2.4 Main Circuit Board Terminal Description Terminal Description Decoder Board Connection. Decoder boards are required with 1816 systems that use more than 5 relay boards. Postal Switch – A switch closure across terminals 11 and 24 will cause the relay on the 1885 board to activate for its programmed strike time.

  • Page 24: Entry System / Central Office Gain Adjustment

    This section applies to 1885-010 REV S boards and higher. These potentiometers are adjusted when more than one entry panel is attached to the 1816 system. By default, both are set to the fully counter-clockwise (minimum gain) position and both should be left in this position when a single entry panel is attached to the system.

  • Page 25: Section 3 - Programming

    3.1.2 1982 Relay Board / 1884 Interface Board The 1885 main control board can be programmed to operate as an 1816 system utilizing the 1982 Relay Boards, or it can be programmed to operate as an 1820 system utilizing the 1884 Line Interface Boards.

  • Page 26: Last Available Relay

    3.1.3 Last Available Relay The 1816 is capable of working with up to 1200 telephones, i.e. it can select one of up to 1200 system relays that are numbered 0000 through 1199. You must program into the system the last relay number that is available.

  • Page 27: Setting The System Time Clock

    3.1.4 Setting the System Time Clock This programming sequence sets the internal time clock in the 1816 system. (Note – if you only want to set the time, you can stop after step 4). Factory Default = (Not Programmed) 1. Take the doorman telephone off hook.

  • Page 28: Number Of Rings / Ring Type

    3.1.7 Number of Rings / Ring Type This programming sequence sets up the 1816 system for: 1) the number of rings allowed before the system automatically hangs up, 2) a single or double ring. A two digit number will be entered to set up these operating parameters, with each number of the code corresponding to the respective functions listed.

  • Page 29: Directory Codes

    NOTE: Entering 9 9 9 9 in the system relay number will cause the 1816 to do nothing. This may be desired if for some reason certain system relays will not be used. For example, if 1 2 3 4 9 9 9 9 is entered in step 3, dial tone will be heard on the lobby panel speaker when 1 2 3 4 is entered on the lobby panel keypad.

  • Page 30: Turning Programmable Directory Codes On / Off

    1. Take the doorman telephone off hook. 2. Press *15 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter 9 9 9 9 then press * (beep). 4. Hang up the doorman telephone to end the programming session. Page 30 1816-065-K-12-11...

  • Page 31: Dedicated Phone Line Access

    C.O. line to the system provides additional functions available to the doorman/concierge and the lobby panel can be programmed to dial an outside line under certain circumstances. It also allows remote programming via a PC and modem when using a DoorKing 1833, 1834, 1835 or 1837 as the lobby panel.

  • Page 32: Erase Preprogrammed Phone Number

    1. Take the doorman telephone off hook. 2. Press *17 and enter the four-digit MASTER CODE _ _ _ _ (beep). 3. Enter 9 9 9 9 then press * (beep). 4. Hang up the doorman telephone to end the programming session. Page 32 1816-065-K-12-11...

  • Page 33: Entry Codes

    Doorman telephone keypad, the relay on the 1816 control panel will activate for the programmed strike time. The maximum number of entry codes that can be stored in the 1816 memory is 10,000. Use the log sheet provided in the back of this manual to record your entries.

  • Page 34: Do Not Disturb Feature / Commands

    0 is selected in this step, go to step 6 to end the programming session. 5. Enter the timer hours (01-99) _ _ then press * (beep). 6. Repeat steps 3-5 to program another resident. 7. Hang up the doorman telephone to end the programming session. Page 34 1816-065-K-12-11...

  • Page 35: Schedule Do Not Disturb On / Off

    * (beep). Note: you can enter from 1 – 7 digits in this step. For example, if the schedule is set for Monday, Wednesday and Friday, enter 2 4 6. 9. Repeat steps 3-8 to program another resident. 10. Hang up the doorman telephone to end the programming session. Page 35 1816-065-K-12-11...

  • Page 36: Call Forwarding Features / Commands

    2. Calls from the lobby panel to a resident are forwarded through the phone line connected to the 1816 main control panel but are restricted to preset area codes. 3. Calls from the lobby panel to a resident are forwarded through the resident’s own phone line.

  • Page 37: Program Call Forward Numbers

    _ _ _ _ then press * (beep). Note: entering 9 9 9 9 in this step will delete call forwarding numbers for all residents. 4. Hang up the doorman telephone to end the programming session. Page 37 1816-065-K-12-11...

  • Page 38: Program Call Forward Allowed Area Codes

    Up to 30 area codes can be stored in the 1816 memory. A long beep is heard when the memory is full.

  • Page 39: Virtual Doorman

    1816 system and does not utilize the 1816 lobby panel or any communication circuits provided by the 1816 system. When virtual doorman service is active and a call is initiated from the 1816 lobby panel, the 1816 will provide a dry relay contact to the virtual doorman system to activate the virtual doorman system. At the same time, the 1816 will disconnect the lobby panel and hang up.
  • Page 40 Page 40 1816-065-K-12-11...

  • Page 41: Section 4 - Operating Instructions

    4. Hang up the doorman telephone to disconnect from the lobby panel. 4.1.3 Accessing the Outside Phone Line A dedicated C.O. phone line must be connected to the 1816 control panel for this feature to be operable. 1. Take the doorman telephone off hook.

  • Page 42: Calling The Doorman Or Lobby Panel From An Off Site Location

    4.1.5 Calling the Doorman or Lobby Panel from an Off Site Location A dedicated C.O. phone line must be connected to the 1816 control panel for this feature to be operable. This feature allows managers to place a call to the Doorman or lobby panel from an off site location.

  • Page 43: Technician Commands

    Relay strike time 3.2.2 Programmable directory codes OFF 3.3.1 Outside line access code not progra mmed 3.5.1 Do not disturb OFF 3.6.1 Call forwarding OFF 3.7.1 Virtual doorman OFF 3.7.2 Virtual doorman relay strike time 4.1.1 Lobby panel ON Page 43 1816-065-K-12-11...

  • Page 44: Reset Main Control Board Resident Programming

    Scheduled do not disturb OFF Scheduled do not disturb set to 12:00 AM – 06:00 AM 3.5.4 Sunday - Saturday 3.6.2 Call forward OFF 3.6.4 Delete all call forwarding numbers 3.6.7 Delete all area code programming 3.7.3 Virtual doorman OFF Page 44 1816-065-K-12-11...

  • Page 45: Appendix

    Appendix You can use these tables to help organize some of the programmed features of the 1816 system. Make copies of the table on the next page to help organize resident information. Make copies of the RJ71C Forms as they will be needed when installing these phone blocks. RJ71C forms are available in electronic format on our tech support web-site at www.dkaccess.com.

  • Page 46: Resident Log Sheet

    System Programmed Call Fwd Entry Name Phone # Relay # Dir Code Schedule Code (Dir Code) Page 46 1816-065-K-12-11...

  • Page 47: Rj71C Phone Block Identification Sheet For Main Cabinet

    RJ71C / Relay Board Identification Model 1816 Main Cabinet RJ71C Phone RJ71C Pins Relay RJ71C Phone RJ71C Pins Relay Dir Code Dir Code Board # Number Input/Output Number Number Board # Number Input/Output Number Number 1,2 / 27,28 1,2 / 27,28...

  • Page 48: Rj71C Phone Block Identification For Auxiliary Cabinet

    RJ71C / Relay Board Identification Cabinet No. ______ Model 1816 Auxiliary Cabinet RJ71C Phone RJ71C Pins Relay RJ71C Phone RJ71C Pins Relay Dir Code Dir Code Board # Number Input/Output Number Number Board # Number Input/Output Number Number 1,2 / 27,28...

  • Page 49: Resident Instruction Sheet

    Resident Instructions Your building has been equipped with a DoorKing Telephone Intercom System that will provide communication for your guest from the lobby door to your home by use of the telephones in your home. If you have any questions regarding the use or operation of this system, please see your system a dministrator (building manager / HOA representative).

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