DKS 1802-EPD Owner's Manual

Telephone entry systems
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Owner's Manual
P/N 1802-065 REV A, 8/06
Copyright 2006 DoorKing, Inc. All rights reserved.
1802 & 1802-EPD (Electronic Programmable Directory)
Telephone Entry Systems
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.

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Summary of Contents for DKS 1802-EPD

  • Page 1 Owner’s Manual 1802 & 1802-EPD (Electronic Programmable Directory) Telephone Entry Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1802-065 REV A, 8/06 Copyright 2006 DoorKing, Inc. All rights reserved.
  • Page 2 1802-065-A-8-06 Page 2...
  • Page 3 1802-065-A-8-06 Use this manual with the following models only. 1802 and 1802-EPD Telephone Entry Systems with circuit board 1862-010, Rev I or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
  • Page 4 1802-065-A-8-06 Page 4...
  • Page 5 1802-065-A-8-06 QUICK START Mount the Telephone Entry System. If the unit is being used to provide access through an automated vehicular gate, the unit must be mounted at least 10-feet away from the gate. See pages 11-13. Connect 16 VAC power to terminals 13-14. Connect a dedicated touch-tone loop-start phone line to terminals 1-2.
  • Page 6: Table Of Contents

    1802-065-A-8-06 TABLE OF CONTENTS Preface Important Notices..............................8 Important Information..............................9 Features ..................................10 Section 1 – Installation Installation Guidelines ..........................11 Surface Mount ............................12 Flush Mount..............................13 Flush Mount Rough-in Box ........................14 Memory Chip Installation ..........................15 Postal Lock Installation..........................16 Section 2 – Wiring & Adjustments General Information ..............................17 Circuit Board Adjustments ........................18 Wiring Diagram............................19...
  • Page 7 1802-065-A-8-06 Programming Messages and Names (1802-EPD only) 3.3.1 Programming Letters and Numbers ..................31 3.3.2 Programming the Welcome Message ..................32 3.3.3 Reset the Welcome Message to Default..................32 3.3.4 Programming the Instruction Message ..................33 3.3.5 reset the Instruction Message to Default..................33 3.3.6 Programming Names .......................34...
  • Page 8: Important Notices

    1802-065-A-8-06 IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 9: Important Information

    1802-065-A-8-06 IMPORTANT INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •...
  • Page 10: Features

    • Simple to use A and Z scroll buttons - Big CALL button to simplify use (EPD model only). • 1802 can provide service for up to 1000 residents. 1802-EPD provides service for up to 100 residents. • 1802 and 1802-EPD are programmed from the front keypad. 1802 can be programmed remotely using a touch-tone telephone.
  • Page 11: Section 1 - Installation

    1802-065-A-8-06 SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is available when the unit is installed. The telephone company will require the following information from you: Type: Touch Tone, Loop Start Ringer Equivalence:...
  • Page 12: Surface Mount

    1802-065-A-8-06 Surface Mount Only Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing mounting post (p/n 1200-045 and 1200-046). Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates. WARNING! If this entry system is used to control a vehicular gate with an automatic gate operator, the entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a...
  • Page 13: Flush Mount

    1802-065-A-8-06 Flush Mount Only The 1802 flush mount unit can be used in outdoor applications. The 1802 rough-in box (page 21) is included with the 1802 flush system. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.
  • Page 14: Flush Mount Rough-In Box

    1802-065-A-8-06 Flush Mount Rough-in Box The flush mount rough-in box simplifies flush mount installations. 1802 Flush Mount Rough-in Box 1.25D 1.25 3.375 6.875 DOORKING, INC., INGLEWOOD, CA 90301 1802 Flush Mount Rough-in Box Title: Date: 5/05 Dwg. No. M1800-065-14 Rev. Page 14...
  • Page 15: Memory Chip Installation

    The telephone entry system is shipped with a memory chip packaged in a separate box inside the shipping container. The memory chip must be installed for the telephone entry system to operate. Note: This section does not apply to the 1802-EPD model, which is shipped with the memory chip installed.
  • Page 16: Postal Lock Installation

    1802-065-A-8-06 Postal Lock Installation At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they can deliver the mail. Mail carrier access will be provided by the installation of an Arrow Postal Lock.
  • Page 17: Section 2 - Wiring & Adjustments

    1802-065-A-8-06 SECTION 2 – WIRING & ADJUSTMENTS Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. The wiring of the telephone entry panel is an extremely important and integral part of the overall access control system.
  • Page 18: Circuit Board Adjustments

    KEYPAD CONNECTOR VOLUME FEEDBACK SPEAKER VOLUME REV H Boards and later. RELAY 2 REV I Boards and later. TERMINALS Used on 1802-EPD model only. DOORKING, INC., INGLEWOOD, CA 90301 Title: 1862 Control Board Adjustments Date: 8/06 Dwg. No. M1800-065-12 Rev.
  • Page 19: Wiring Diagram

    A switch closure across these terminals will activate relay 2 for its programmed strike time or cause the system to dial a preprogrammed phone number. See 3.1.6. DOORKING, INC., INGLEWOOD, CA 90301 Display must be removed to access these terminals (1802-EPD models only). Title: Field Wire Diagram - 1862 Control Board All wiring to be performed in accordance with National Electric Code.
  • Page 20: Main Terminal Description

    1802-065-A-8-06 Terminal Description MAIN DESCRIPTION TERMINAL Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. Earth Ground Only –...
  • Page 21: Adjustments

    1802-065-A-8-06 Adjustments 2.4.1 Speaker Volume 1. Open the front of the telephone entry system and locate the speaker volume adjustment. 2. Place a phone call from the telephone entry system to a resident. While they are talking, adjust the speaker volume potentiometer for adequate sound. To increase the volume rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer counter clockwise.
  • Page 22: Master Code Switch

    1802-065-A-8-06 2.4.6 Master Code Switch The master code switch is left in the off position for normal operation. Turn the master code switch on when setting the system master code. See programming instructions to set the system master code. If the master code switch is turned on and a new master code is not entered, the system will sound a long tone after approximately 30 seconds.
  • Page 23: Section 3 - Programming

    The amount of telephone numbers that can be programmed into the standard 1802 system is dependent on the memory size ordered. Memory sizes available are 125 - 500 - 1000. The 1802-EPD model has a standard memory size of 100. The memory size also determines the number of four- digit entry codes (memory size + 12) that can be programmed into the system.
  • Page 24: General Programming

    1802-065-A-8-06 General Programming 3.1.1 Master Code This programming step sets the system MASTER CODE. The master code is the four-digit number required to gain access to the system memory. You need to know the master code prior to performing any of the programming functions on the following pages. NOTE: The master code cannot be programmed from an off-site location.
  • Page 25: Talk Time

    1802-065-A-8-06 3.1.4 Talk Time This programming sequence sets the maximum time allowed for conversation when the entry system places a call to the resident. The talk time can be set from 1 second up to 255 seconds (4 minutes, 15 seconds) and is entered as a three-digit number. For example, to set a talk time of 20 seconds, enter 020 in step 3.
  • Page 26: Postal Switch

    1802-065-A-8-06 3.1.6 Postal Switch This programming sequence will set how the two switch inputs on the telephone entry system control board will operate. Switch input 1 is labeled PSW (postal switch) and is found on terminal 4 of the main terminal strip. Switch input 2 is a two terminal auxiliary input located on the upper left hand corner of the control board.
  • Page 27: Star (*) Key Function

    1802-065-A-8-06 3.1.10 Star (*) Key Function This programming sequence sets the function of the * key on the keypad during conversation. This key can be set to hang-up the entry system when pressed during conversation, or it can be programmed to touch-tone out during conversation. Factory setting = 0 (hang-up).
  • Page 28: Phone Number Programming

    1802-065-A-8-06 Phone Number programming 3.2.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more resident names or telephone numbers are going to be programmed into the system, the directory code must be at least two-digits.
  • Page 29: Area Codes

    1802-065-A-8-06 3.2.3 Programming Area Codes Up to 15 different area codes can be programmed for any 10-digit or long distance calling requirements and will be referenced 01 through 15. The area codes will be entered as a four-digit number (1 + the three digit area code). If area codes are being programmed to facilitate 10-digit calling requirements, precede the three-digit area code with #.
  • Page 30: Delete All Phone Numbers

    1802-065-A-8-06 3.2.6 Delete All Phone Numbers This programming step deletes all phone numbers previously programmed into the system. CAUTION: this programming step is irreversible once it is started. Press *22 and enter the four-digit MASTER CODE _ _ _ _ (beep). Press 9999 then press * (beep).
  • Page 31: Programming Messages And Names (1802-Epd Only)

    These programming steps in Section 3.3 apply only to the 1802-EPD system. The keypad on the 1802-EPD has all the letters of the alphabet, the numbers 0 through 9, and a space key printed on it. This allows the keypad to be used to program all names and numbers into the systems electronic directory.
  • Page 32: Programming The Welcome Message

    The example below shows how the sample message was divided into three lines. Use the blank matrix to organize your own message. Default Welcome Message = WELCOME TO THE DKS PHONE SYSTEM HAVE A NICE DAY Example WELCOME TO THE DKS PHONE SYSTEM HAVE A NICE DAY...
  • Page 33: Programming The Instruction Message

    1802-065-A-8-06 3.3.4 Programming the Instruction Message The instruction message follows the welcome message and scrolls across the screen from right to left when the system is not in use. The instruction message can be a maximum of 48 characters (spaces count as a character) and is entered into the system memory in three lines of 16 characters each.
  • Page 34: Programming Names

    1802-065-A-8-06 3.3.6 Programming Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommended that the resident log sheets in the back of this manual be competed in their entirety. This will make programming easier and can be used as a reference when entering phone numbers, names and entry codes.
  • Page 35: Delete A Single Name

    1802-065-A-8-06 3.3.7 Delete a Single Name This program sequence is useful to delete a single name that has been programmed into the directory. Press * 65 and enter the four-digit MASTER CODE _ _ _ _ (beep). The display shows: *=NEXT, 0=ERASE. Press any key to display the first name in the memory. Press * to keep the name or press 0 to erase the name.
  • Page 36: Four-Digit Entry Code Programming

    1802-065-A-8-06 Entry Code Programming 3.4.1 Four-Digit Entry Code Programming This programming sequence programs four-digit entry codes into the system memory. The number of four-digit entry codes that can be programmed is the same as the telephone number memory capacity, plus 12. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix).
  • Page 37: Five-Digit Entry Code Programming

    1802-065-A-8-06 3.4.5 Five-Digit Entry Code Programming This programming sequence programs five-digit entry codes into the system memory. The number of five digit entry codes that can be programmed is limited to six. We suggest that all entry codes that are programmed into the system be listed with the names of persons that they have been assigned to (see appendix).
  • Page 38: Time Functions Programming

    1802-065-A-8-06 Time Functions Programming 3.5.1 Time Clock Programming This programming sequence programs the calendar chip in the telephone entry system for the current time and date. The calendar chip must be programmed if you are going to use any of the time functions available with the entry system.
  • Page 39: Four-Digit Entry Code Time Zone

    1802-065-A-8-06 3.5.3 Four-Digit Entry Code Time Zone This programming sequence sets up a time zone for the four-digit entry codes. This time zone uses a range of four-digit entry codes and can be programmed for certain days of the week. This time zone can be turned on and turned off after it is programmed (see operating instructions 5.2.4).
  • Page 40: Flash Entry Codes

    1802-065-A-8-06 3.5.5 Flash Entry Codes This programming sequence sets up "FLASH" four-digit entry codes. Flash codes are entry codes that will operate on a specific day of the month only - they will not operate before or after the programmed day. The flash code will be valid for a single 24-hour period only. For example, if you program a flash code on July 1st to be active on the 10th, the code will become valid at 00:00 AM on July 10th and expire at 11:59 PM.
  • Page 41: Section 4 - Operating Instructions

    A and Z buttons to electronically display a residents name. When a directory code is entered on the keypad, or if the CALL button is pressed on the 1802-EPD system when the residents name is displayed, the telephone entry system will call the preprogrammed telephone number stored under that directory code.
  • Page 42: System Administrator

    1802-065-A-8-06 System Administrator The administrator can perform the following operations from a remote location using a touch-tone telephone. You must know the phone number of the system and the system master code. 4.2.1 Remote Programming 1. Call the telephone number that the entry system is installed on. The system will answer with a short tone (beep).
  • Page 43: Entry Code Time Zone Enable / Disable

    1802-065-A-8-06 4.2.4 Entry Code Time Zone Enable / Disable The entry code time zones can be turned off or on remotely from a touch-tone telephone at any time without changing the time zone boundaries. To program the time zone boundaries, see sections 3.4.3 and 3.4.4.
  • Page 44: Miscellaneous Operating Instructions

    1802-065-A-8-06 Miscellaneous Operating Instructions 4.3.1 Switch Input Operation The two switch inputs can be programmed to either activate their respective relay (switch 1 input activates relay 1; switch 2 input activates relay 2) or they can be programmed to call the phone number programmed under the first two directory codes (switch 1 input calls the phone number programmed under directory code 0, 00, 000 or 0000;...
  • Page 45: Connection To A Pbx

    1802-065-A-8-06 4.3.4 Connection to a PBX If the telephone entry system is going to be connected to a PBX system, you may need to program extension numbers in place of a seven-digit telephone number. To do this, enter the extension number and fill the remaining spaces with the # key in the phone number programming step.
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  • Page 47: Replacement Parts

    1802-065-A-8-06 SECTION 5 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out. The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting.
  • Page 48 1802-065-A-8-06 SYMPTON POSSIBLE SOLUTION(S) • Cannot get into Wrong master code entered. Start over. programming mode. • Waiting too long between pushing buttons. Enter information quicker. • Keypad is not plugged into board correctly. Cable points down. • Memory chips are installed upside down. •...
  • Page 49: Accessories

    1802-065-A-8-06 SYMPTON POSSIBLE SOLUTION(S) • Four-digit entry codes Forgetting to press # first. will not work. • Entry code is time zone restricted. Reprogram time zone or turn time zone off (5.2.4). • Entry code attempted was a flash code that is no longer valid. •...
  • Page 50: Log Tables

    1802-065-A-8-06 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system. Make copies of the resident log sheet so that you have enough to complete a listing of all residents and data. MASTER CODE RELAY STRIKE TIME RELAY 1...
  • Page 51: Resident Data Sheets

    1802-065-A-8-06 NAME PHONE DIRECTORY ENTRY ALTERNATE NUMBER CODE CODE AREA CODE Page 51...
  • Page 52 1802-065-A-8-06 NAME PHONE DIRECTORY ENTRY ALTERNATE NUMBER CODE CODE AREA CODE Page 52...
  • Page 53: Resident Instruction Sheet

    1802-065-A-8-06 Resident Instruction Sheet Your building / community has been equipped with a DoorKing Telephone Entry System that will provide communication for your guest from the lobby door / gated entrance to your home by use of the local telephone network.

This manual is also suitable for:

1802

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