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DKS 1812 Owner's Manual

Pc programmable residential telephone intercom / access control system
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Owner's Manual
PC Programmable Residential Telephone Intercom / Access Control System
P/N 1812-162 REV B, 6/09
Copyright 2009 DoorKing, Inc. All rights reserved.
Model 1812 Access Plus
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
U.S.A.

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  • Page 1 Owner’s Manual Model 1812 Access Plus PC Programmable Residential Telephone Intercom / Access Control System DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-162 REV B, 6/09 Copyright 2009 DoorKing, Inc. All rights reserved.
  • Page 2 Page 2 1812-162-B-6-09...
  • Page 3 Use this manual with the following models only. 1812 Access Plus Residential Telephone Intercom / Access Control System with circuit board 1970-010. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.

  • Page 4: Table Of Contents

    Programming the Master Code ........................27 Programming Methods ..........................28 Programming with a Computer 2.3.1 Enable / Disable TCP / IP Support – System Reboot ..............29 2.3.2 Set the 1812 IP Address ......................29 2.3.3 Sub-Net Mask...........................30 2.3.4 Set the Gateway (router) IP Address ..................30 2.3.5 Set the Port Number.........................30...
  • Page 5 Section 5 – Maintenance and Trouble Shooting Trouble Shooting ............................53 Phone Line Polarity ..........................54 Isolating Noise Problems..........................55 Trouble Shooting Tables ..........................56 Internal Wire Diagram ..........................58 Accessories ..............................59 Programming Information Tables ......................60 Directory Codes / Dial-Out Phone Numbers ....................61 Access Code Log Sheet ...........................62 1812-162-B-6-09 Page 5...

  • Page 6: Important Notices

    100. Notice: DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. The model 1812-Plus requires a 16-volt, 20 VA transformer. Page 6...

  • Page 7: General Information

    Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control device. This Owner’s Manual is the property of the end user and must be left with them when installation is complete. 1812-162-B-6-09 Page 7...

  • Page 8: Features

    Call Forwarding. • Up to 27 preprogrammed dial-out telephone numbers. • Answer machine bypass feature. Allows the homeowner to log into the 1812 even after an answering machine has already picked up the call. • Built-in clock / calendar. •...

  • Page 9: Section 1 - Installation & Wiring

    SECTION 1 - INSTALLATION Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by- pass switch, and the wiring of these components. If used to control a vehicular gate with an automatic gate operator, the telephone...

  • Page 10: Mount The By-Pass Switch

    The By-Pass switch IS NOT optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812 must pass through the by-pass switch. Wire the by-pass switch per the wiring instructions in this manual.

  • Page 11: Dimensions

    Dimensions Surface Mount 10.0 5.25 .875 2.875 .875 Dia 1.31 1.25 Surface Mount Curved 11.0 6.25 .875 .875 1812-162-B-6-09 Page 11...

  • Page 12: Flush Mount Models

    Flush Mount Rough-in Box 10.25 1.25 Dia 2.625 Flush Mount 4.25 1 2 3 12.0 .875 Dia 10.0 Page 12 1812-162-B-6-09...

  • Page 13: Wall Mount Models

    Wall Mount 10.75 1.125 1 2 3 1812-162-B-6-09 Page 13...

  • Page 14: Telephone Line Wiring

    For example, use Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable run in conduit for your 1812 phone line requirements. Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a house) for outdoor or underground phone line wiring.

  • Page 15: Power Wiring

    18 AWG 16 AWG The 1812 Access Plus operates on 16.5 VAC. Do not power this device with 24 volt AC power. Use the supplied power transformer, 16 VAC, 20 VA (or U.L. listed equivalent) to power the telephone entry system. Do not power any other devices (electric strikes, magnetic locks, etc.) from this power transformer.

  • Page 16: Wiring Diagram - Single Unit - Telephone Mode

    Mount the by-pass switch in a location that is easily accessible by the homeowner. The By- Locate the telephone company demarcation device. Pass switch IS NOT optional – it must be installed as part of the 1812 system. If IMPORTANT! Identify the wires that connect to the installed outdoors, be sure to protect the by-pass switch from direct exposure to rain, snow homeowner’s telephones.

  • Page 17: Wiring - Multiple Units - Telephone Mode

    Gate / Door See drawing M1812P-001 for note references. Up to five (5) 1812 units may be wired in series using this method: PHONE OUT to PHONE IN; PHONE OUT to PHONE IN, etc. Each 1812 must be programmed for MULTIPLE SYSTEMS, each must have a unique ATTENTION DOORKING, INC., INGLEWOOD, CA 90301...

  • Page 18: Wiring - Single Unit - Intercom Mode

    Magnetic locks or electric strikes must be powered from a separate UL Listed power Be sure that the 1812 is programmed in the intercom mode transformer. Do not power strikes or magnetic locks from the 1812 power transformer. when connecting the unit as shown above.

  • Page 19: Wiring - Multiple Units - Intercom Mode

    Be sure that the 1812 is programmed in the telephone Power this device with a 24 Volt transformer or source voltage. mode, unless it is the last 1812 in the system. Refer to B below. Magnetic locks or electric strikes must be powered from a separate UL Listed power transformer.

  • Page 20: Main Terminal Description

    - 12 VDC Battery Negative. Also common for terminals 7 & 8. + 12 VDC Battery Positive. Relay 1 Normally Open Relay 1 Normally Closed Relay 1 Common Relay 2 Normally Open Relay 2 Normally Closed Relay 2 Common 16.5 VAC Input Power 16.5 VAC Input Power Page 20 1812-162-B-6-09...

  • Page 21: Access Plus Interface Board

    45 connector is provided on the interface board for network connections. 1.12.1 RS-485 Connection Use the RS-485 terminals to add up to six (6) card readers, keypads and/or RF receivers to the 1812 Access Plus system. These devices must be wired in a daisy-chain format with a maximum wire run distance of 4000 feet.
  • Page 22 003, the card reader is relay 004 and the MicroPlus Receiver is relay 005. 4000 Ft. Maximum The wires connecting terminals 1 & 2 from the 1812 Access Plus to terminals 8 & 7 on the RS- Address 003 Address 004 Address 005 485 boards MUST be twisted.

  • Page 23: Network Connections

    Follow the instructions in the 1812 programming software help guide and refer to section 2.3 for setup information. Using a network connection, you can connect to the 1812 Access Plus in one of four different ways. NOTE: Maximum distance on Cat5 wire runs is limited to 325 feet (100 meters).
  • Page 24 LAN DOWN Router Modem N.I.D. MODEM / TCP ENB Phone Line In Use Keypad Speaker 1 2 3 4 5 6 7 8 9 1011 Wired or Wireless (if using a wireless router) 325 Feet (100 Meters) maximum. Page 24 1812-162-B-6-09...
  • Page 25 MODEM / TCP ENB Router Phone Line Modem In Use N.I.D. Keypad DSL / Cable Modem Speaker INPUT 1 2 3 4 5 6 7 8 9 1011 Internet Wired or Wireless 325 Feet (100 Meters) maximum. 1812-162-B-6-09 Page 25...

  • Page 26: Modem Connections

    1.12.3 Modem Connections The 1812 Access Plus has a built-in modem that can be used to connect to a PC. Before programming can be attempted, you need to install the 1812 programming software on the computer you want to use for this purpose. The computer must have modem installed or an external modem connected to it.

  • Page 27: Section 2 - Programming

    The 1812 has been programmed at the factory with many of the programming parameters already set (default setting) for a typical residential application with a single 1812. There is no need to reprogram these parameters unless you want to change them. For easy reference, refer to the chart on page 32 that list the various programming functions and their default settings.

  • Page 28: Programming Methods

    • Computer (PC’s only) This is the preferred method of programming the 1812 Access Plus as it will simplify all of the programming steps and allow you to enjoy all of the features and benefits available with this system. The 1812 Management software must be installed on your computer and the 1812 must be connected to the computer via one of the methods shown in section 1.12.2 or 1.12.3.

  • Page 29: Programming With A Computer

    3. The system will reboot automatically. Once the 1812 is connected, the green LED on the RJ-45 jack on the interface board should light indicating that a good wire connection has been made. The LAN DOWN LED should go off after a few seconds if all previous programming steps have been completed and programmed successfully.

  • Page 30: Sub-Net Mask

    Default value is: 192.168.001.001 If the 1812 is connected directly to the computer with a crossover cable, then this address must be set to 000.000.000.000. If the 1812 is connected to the computer through a router, then set this value to the router’s IP address.

  • Page 31: System Parameters - Programming Via Keypad / Touch-Tone Telephone

    Follow these steps when programming the 1812 from an off-site touch-tone telephone. NOTE: The 1812 must be programmed to answer incoming calls, section 2.4.9. 1. Call the resident telephone number. The 1812 will answer with a short beep after the programmed number of rings.

  • Page 32: Programming Reference Table

    2.7.5 Empty Program Time Zones * 3 6 2.7.6 Empty Miscellaneous Section 2.8 Description Command Section Default Value Restore Defaults * 9 0 2.8.1 N / A Erase Transaction Log * 9 1 2.8.2 N / A Page 32 1812-162-B-6-09...

  • Page 33: Phone / Intercom Mode

    2.4.2 Single or Multiple Systems Default setting is 1 (Single System). Set for single if the 1812 is the only unit connected to the phone line, or set to multiple if more than one 1812 is connected to the phone line.

  • Page 34: Number Of Rings To Residence

    (enter 00 in step 3) up to 99 seconds. System relays 1 and 2 are the two relays on the 1812 main circuit board. System relays 3 through 8 are the relays associated with additional RS-485 devices (card readers, keypads, RF receivers, etc.) connected to the system.

  • Page 35: Tone Open Numbers

    For example, if you want the 1812 to answer the call after the sixth ring, enter 0 6 in step 2. If you program 00 in step 2, this will prevent (disable) the 1812 from answering incoming calls to it.

  • Page 36: Hang Up Tone

    2.4.12 Turn Speaker On This command allows you to call the 1812 from a remote location and turn on the speaker at the unit to enable two-way voice communication and will allow relay control – all tone open numbers that are programmed (2.4.8).

  • Page 37: Set Call Forwarding Microphone Gain And Speaker Volume

    This adjustment is required only if call forwarding or directory code dialing is being used. This step will adjust the microphone gain (the remote handset loudness) and the speaker volume (the 1812 loudness) during call forwarding operation. You may have to perform these steps several times to get the optimal microphone gain and speaker volume adjustment.

  • Page 38: Directory Codes 24 - 50 Dial Phone Number

    2.5.1 Directory Codes 24 – 50 Dial Phone Number The 1812 has the capability of operating as an auto-dialer system and can store up to 27 phone numbers in its memory. When a visitor enters a directory code on the system keypad, the 1812 will call the phone number programmed under the specific directory code number.

  • Page 39: Devices

    Entering a 0 in step 2 means that access will not be granted at the device if RS-485 communication fails. In this case, the 1812 Access Plus and any other remote devices may still be operating normally as along as they have a good RS 485 communication link.

  • Page 40: Access Code Programming

    2. Enter the device type (0=card, 1=transmitter, 2=keypad, 3=other), then press *. [ _ * (beep)] 3. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 4. The programming sequence will end itself automatically. [beeeeeep] Page 40 1812-162-B-6-09...

  • Page 41: Temporary Access Code Programming

    1. Press * 7 5 and enter the MASTER CODE. [ * 7 5 _ _ _ _ (beep)] 2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 3. The programming sequence will end itself automatically. [beeeeeep] 1812-162-B-6-09 Page 41...

  • Page 42: Time Functions

    The calendar chip must be programmed if any of the time related features are going to be used. Note: The clock / calendar chip in the 1812 Access Plus will keep time for approximately 48 hours if power to the system is lost or removed. If power is off longer than this, the clock / calendar chip will have to be reprogrammed.

  • Page 43: Call Forward Phone Number Programming

    The Do Not Disturb (DND) feature allows the resident to program a schedule when they do not want the 1812 to ring the house phones or to call forward when the call button on the unit is pressed. For example, a resident may program a do not disturb schedule from 10 PM to 7 AM on certain days of the week, or all seven days.

  • Page 44: Relay Hold Schedule

    You can enter a single relay number here; all relay numbers, or any combination of relay numbers. 10. Repeat steps 2 through 9 to program the other time zones. 11. Press 0# TOGETHER to end. [0# (beeeeeep)] Page 44 1812-162-B-6-09...

  • Page 45: Time Zones

    Default setting in step 3 is 0 (Time Zones are OFF). This programming sequence sets up time zones (up to 4) that can be applied to the device access codes programmed into the 1812. These time zones can be turned on or off once they have been programmed.

  • Page 46: Miscellaneous

    1. Press * 9 1 and enter the MASTER CODE. [ * 9 1 _ _ _ _ (beep)] 2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)] 3. This sequence will end itself automatically in about 3 seconds. [beeeeeep] Page 46 1812-162-B-6-09...

  • Page 47: Section 3 - Adjustments

    Code RS-485 RX Master Code BAD DNS LAN DOWN Push Button MODEM / TCP ENB Phone Line In Use Microphone Gain Adjust Keypad Speaker Volume Adjust Speaker 1 2 3 4 5 6 7 8 9 1011 1812-162-B-6-09 Page 47...

  • Page 48: Interface Board Led Status

    • Yellow LED indicates that the phone line is being used (dial-out, call forwarding, etc.) LAN Connection • Green LED indicates that the wire connection from the 1812 to the computer or router is good. DATA Transmit • Yellow LED indicates that the TCP / IP connection is transmitting data or sending an email.

  • Page 49: Section 4 - User Instructions

    The same process can be used when the resident is talking to a guest at the 1812 and an outside call comes in. The resident can place the guest on hold and switch to the outside call.

  • Page 50: Dial-Out Phone Numbers

    4.1.4 Access Codes The simple access codes (five-digit entry code on the 1812 keypad) will operate either relay 1 or relay 2 depending on which relay they have been programmed to activate (2.6.1). Keypad device access codes will operate the relay that they have been programmed to operate (2.6.2).

  • Page 51: Remote Operation

    4.2.2 Remote Relay Activation The 1812 system relays can be activated from a remote (off site) location. Be sure that the ability for the 1812 to answer an incoming call has not been disabled (see 2.4.9). Refer to the tone open numbers that where programmed in section 2.4.8 to determine each of the activation numbers.

  • Page 52: Relay Activation

    3. Hang up. 4.2.4 Relay Activation Check The 1812 can be called to check if relay 1, relay 2, or both relays on the 1812 main circuit board are latched and holding a door or gate in the open (unlocked) position.

  • Page 53: Troubleshooting

    SECTION 5 – MAINTENANCE The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the access codes and temporary access codes on an as needed basis.

  • Page 54: Phone Line Polarity

    Switch Example: set a VOM meter to measure DC volts. Phone In DC Positive Place the positive lead on 1812 terminal 2 and the negative lead on 1812 terminal 1. If the meter shows Phone In DC Negative a positive voltage - OK. If the meter shows a negative voltage (needle moves off scale to the left), reverse the wires.

  • Page 55: Isolating Noise Problems

    This completely disconnects the 1812 unit from the circuit. Check the phones in the house. If the noise is gone, problem is with or in the 1812 unit, or with the power supply or power wiring. Reconnect the PHON IN wires to terminals 1 and 2, and the PHON OUT wires to terminals 4 and 5, then proceed to step 5.

  • Page 56: Troubleshooting Tables

    • Disconnect the PHON OUT wires and connect a test telephone to the PHON OUT terminals (4 & 5). If the 1812 cannot communicate with the test phone, PHON IN and PHON OUT wires may be connected backwards. Check wiring and reconnect.
  • Page 57 Forgetting to press # first. work. • Access code is time zone restricted and the access code time zone is enabled. Turn access code time zone off, reprogram time zone boundaries or reprogram access code without a time zone. 1812-162-B-6-09 Page 57...

  • Page 58: Internal Wire Diagram

    Speaker 1 2 3 4 5 6 7 8 9 1011 9 10 11 LED PCB LED Push Button DOORKING, INC., INGLEWOOD, CA 90301 Title: 1812 Plus and 1812 Access Plus Internal Wire Diagram Date: 1/09 Dwg. No. M1812P-001 Rev.

  • Page 59: Accessories

    Provides a means for the mail carrier to enter the premise to deliver mail. P/N 1402-080. CCTV Camera Camera mounted in phone system. P/N 1812-147. Requires additional CCTV components. Magnetic Locks A variety of magnetic locks are available to meet individual application requirements.

  • Page 60: Programming Information Tables

    Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the 1812 entry system. MASTER CODE Relay Tone Number Function Momentary Hold Release Hold 1 Hr. Do Not Disturb Schedule...

  • Page 61: Directory Codes / Dial-Out Phone Numbers

    Directory Codes / Dial-Out Phone Numbers Directory Code Name Phone Number 1812-162-B-6-09 Page 61...

  • Page 62: Access Code Log Sheet

    Access Code Log Sheet Name Device Device Time Zone Relay Access Code Type Schedule Momentary Number or Hold Page 62 1812-162-B-6-09...
  • Page 63 Name Device Device Time Zone Relay Access Code Type Schedule Momentary Number or Hold 1812-162-B-6-09 Page 63...

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1812 access plus

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