DKS 1812 Owner's Manual
Telephone intercom systems
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- Owner's manual (63 pages) ,
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- Page 1 Owner’s Manual Model 1812 Telephone Intercom Systems DoorKing, Inc. 120 Glasgow Avenue Inglewood, California 90301 U.S.A. Phone: 310-645-0023 Fax: 310-641-1586 www.doorking.com P/N 1812-065 REV J, 4/03 Copyright 2001 DoorKing, Inc. All rights reserved.
- Page 3 Use this manual with the following models only. All 1812 Telephone Intercom Systems with circuit board 1871-010 REV S or higher. DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes.
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Page 4: Table Of Contents
TABLE OF CONTENTS Preface Important Notices..............................6 General Information ..............................7 Features ..................................8 Section 1 – Installation & Wiring Installation Guidelines ............................9 Surface Mount Units ..........................10 Surface Mount Dimensions ........................11 Recess Mount Units ..........................12 Recess Mount Dimensions........................13 Flush Mount Units.............................14 Flush Mount Dimensions ..........................15 By-Pass Switch Installation and Wiring ....................16 Telephone Line Wiring –... - Page 5 Section 3 – Adjustments Speaker Volume ............................33 Feedback 1...............................33 Feedback 2...............................33 Master Code Switch ..........................33 Circuit Board Adjustment Locations ......................34 Section 4 – Operating Instructions Calling the Resident ..........................35 Call Waiting ..............................35 Preprogrammed Phone Numbers ......................36 Entry Codes..............................36 Resident Operation Instructions Call Forwarding Enable / Disable ......................37 Call Forward Time Zone Enable / Disable....................37 Do Not Disturb Enable / Disable.......................37...
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Page 6: Important Notices
CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a 16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer. Listing: This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by... -
Page 7: General Information
IMPORTANT INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner. •... -
Page 8: Features
4. Call forwarding time zone. 5. Flash entry code. • Unit can be programmed to work with PBX and KSU phone systems. • Optional slave keypad can be added for remote entry code activation of door or gate. Order part number 1812-082. -
Page 9: Section 1 - Installation & Wiring
• Installation of the telephone intercom system involves the installation and wiring of the Entry System By-pass Switch and the installation and wiring of the 1812 unit itself. • Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a house) for any phone line wiring. -
Page 10: Surface Mount Units
1. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector and the keypad connector. The front panel terminal connector is located in the lower right hand corner. -
Page 11: Surface Mount Dimensions
Surface Mount Dimensions 10.0 5.25 .875 2.875 .875 Dia 1.31 1.25... -
Page 12: Recess Mount Units
5. Mount the 1812 housing assembly into the rough-in box using four (4) 6-32 x 1/2 screws supplied. Mounting holes are located in each corner of the back box and will align with PEM nuts in the rough-in box. -
Page 13: Recess Mount Dimensions
Rough-in Box Dimensions 10.25 1.25 Dia 2.625 Recess Mount Dimensions 1 2 3 Push Button To Call 12.0 .875 Dia 10.0... -
Page 14: Flush Mount Units
17. Mount the 1812 housing assembly into the rough-in box using four (4) 6-32 x 1/2 screws supplied. Mounting holes are located in each corner of the back box and will align with PEM nuts in the rough-in box. -
Page 15: Flush Mount Dimensions
Rough-in Box Dimensions 10.75 1.625 Dia 3.125 1.625 Dia 2.125 10.25 Flush Mount Dimensions 11.0 9.0 O/C .875 4.25 .875 Dia 1.75 10.0... -
Page 16: By-Pass Switch Installation And Wiring
Connect the other end of these wires to the telephone company demarcation device where you removed the wires in step 2. 4. Place the by-pass switch in the “BY-PASS” position until the 1812 unit is installed. Test the homeowner’s telephone. They should have dial tone while the switch is in the BY- PASS position. -
Page 17: Telephone Line Wiring - Single Unit
DoorKing phone line surge suppressers (p/n 1877-010) or equivalent. DSL Filters: The 1812 has been tested with several different types of DSL services. In most of these applications, the DSL service did not interfere with the performance or operation of the 1812 system. -
Page 18: Telephone Line Wiring - Multiple Units
5 - Phone Out Use this wiring scheme if more than one 1812 will be installed on the same phone line. Up to five (5) 1812 units may be wired in series using this method. Additional units are connected PHONE OUT to PHONE IN;... -
Page 19: Intercom Mode Wiring - Single Unit
The intercom mode also disconnects the phone in terminals (1 and 2) since they are not used. 2. Be sure that the 1812 is programmed in the intercom mode when connecting the unit as shown above. -
Page 20: Intercom Mode Wiring - Multiple Units
INTERCOM MODE TELEPHONE MODE 1. Up to five (5) 1812 units can be wired in series using this method. Additional units are connected PHONE OUT to PHONE IN; PHONE OUT to PHONE IN, etc. 2. Each 1812 must be programmed for MULTIPLE SYSTEMS and each must have a unique ATTENTION NUMBER. -
Page 21: Main Terminal Description
24 volt DC power to operate the system or keep the system running in the event of a power outage. • Back-up batteries are not required to keep the internal time clock in the 1812 system running. This clock has its own built-in standby power source. •... -
Page 22: Front Panel Terminal Description
Board Button • If the 1812 is to be powered from a 24-Volt DC source such as batteries or solar panels, it is recommended that the panel light be removed. This will prolong the battery charge. • There are no user-required connections to the front panel terminal strip. Diagram above is... -
Page 23: Section 2 - Programming
Follow these steps when programming the 1812 from an off-site touch-tone telephone. NOTE: The 1812 must be programmed to answer incoming calls. 1. Call the resident telephone number. The 1812 will answer with a short beep after the programmed number of rings. -
Page 24: Pc Programming Setup
Complete the 1812 programming using the Auto-Programming Software. However – if the 1812 IS NOT on a shared phone line, then you must program Sections 2.3.5 and 2.3.6. If you are not programming the 1812 using the software, continue with the remaining sections in this... -
Page 25: Relay Strike Time
2.3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages if PC programming will not be used. 2.3.1 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4 second (enter 00 in step 4) up to 99 seconds by entering the desired time in seconds. -
Page 26: Phone / Intercom Mode
PHONE mode. If the 1812 is to be connected to an open C.O. (Central Office) port on a key type telephone system, or if the 1812 is connected directly to another telephone without a C.O. line, program the unit for INTERCOM mode. -
Page 27: Number Of Rings To Answer
Some things to consider when programming this section is to not set the number of rings low as this may cause the 1812 to answer calls that are not intended for it. If the resident has an answer machine on their phone, this may present a problem. -
Page 28: Time Functions Programming
The Do Not Disturb (DND) feature allows the resident to program a time zone when they do not want the 1812 to ring the house phones or to call forward when the call button on the unit is pressed. For example, a resident may program a do not disturb time zone from 10 PM to 7 AM on certain days of the week, or all seven days. -
Page 29: Automatic Relay Activation Time Zones
2.4.3 Automatic Relay Activation Time Zones This program sequence sets up time zones to automatically activate and deactivate the relays on the control board. Each relay can be programmed with two independent time zones. Time zones 1 and 2 affect relay 1 operation; time zones 3 and 4 affect relay 2 operation. These time zones can be independently turned on or off after they have programmed. -
Page 30: Call Forward Time Zone
2.4.5 Call Forward Time Zone This programming sequence sets up a time zone for the call-forwarding feature. The 1812 will automatically send calls to the forwarding number if the time and day are within the time zone boundary and the time zone is turned on. This feature is also dependent on the call forward feature being turned off and the time and day being outside the DND time zone if that feature is enabled. -
Page 31: Programming Dial-Out Functions
These numbers are different than the call forwarding number that was programmed in 2.5.1. When a visitor presses 01, 02, or 03 on the system keypad, the 1812 will call the preprogrammed phone number programmed under the specific directory number. This feature cannot be used if the 1812 is programmed in the intercom mode (2.3.3). -
Page 32: Four-Digit Entry Code Programming
2.6 ENTRY CODE PROGRAMMING 2.6.1 Four-Digit Entry Code Programming This programming sequence programs four digit entry codes into the system memory. You can store up to 50 unique entry codes into the system memory, however these codes will perform different functions dependent on the location code that they have been stored in. -
Page 33: Section 3 - Adjustments
NOTE: Feedback 2 is not used when the 1812 is programmed in the intercom mode. 1. Open the front of the telephone entry system and locate the feedback adjustment. -
Page 34: Circuit Board Adjustment Locations
Circuit Board Adjustment Locations PH In PH Out Mstr Code FB 1 Keypad FB 2 Spkr Vol 1 2 3 4 5 6 7 8... -
Page 35: Section 4 - Operating Instructions
The same process can be used when the resident is talking to a guest at the 1812 and an outside call comes in. The resident can place the 1812 on hold and switch to the outside call. -
Page 36: Preprogrammed Phone Numbers
To use the preprogrammed phone number feature, the guest simply presses 01, 02, or 03 on the system keypad. The 1812 will automatically dial out the specific preprogrammed phone number. Once the call is answered at the other end, that party may grant or deny a guest access by pressing the programmed tone open number or simply hanging up. -
Page 37: Resident Operation Instructions
To use the Do Not Disturb feature, be sure that a do not disturb time zone has been programmed into the system memory (2.4.2). When the do not disturb feature is turned on, the 1812 will not allow calls from the unit to ring up to the house and will not allow calls to be forwarded regardless of whether the call forwarding feature is turned on or off. -
Page 38: Entry Code Time Zone Enable / Disable
The auto answer feature must be turned on to allow relay activation and programming of the system from a remote location. When the residents phone number is called, the 1812 will pick up the call after the programmed number of rings (2.3.6). -
Page 39: Relay Activation Check
4.11 Relay Activation Check The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and holding a door or gate in the open (unlocked) position. Pick up your telephone and press * 7 (beep). -
Page 40: Switch Input Operation
The 1812 has two time zones available as a built in programming function. The external time clock input provides a method to activate a third time zone, but requires an external time clock. -
Page 41: Trouble Shooting
Isolating Noise Problems If noise or hum is present on the residents phone line after installation of the 1812 telephone intercom system, use the procedure on the next page to find and correct the source of the noise. This procedure will require the use of a telephone test set (DoorKing p/n 1800-050 or equivalent). - Page 42 PHON OUT wires. This completely disconnects the 1812 unit from the circuit. Check the phones in the house. If the noise is gone, problem is with or in the 1812 unit, or with the power supply or power wiring. Reconnect the PHON IN wires to terminals 1 and 2, and the PHON OUT wires to terminals 4 and 5, then proceed to step 5.
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Page 43: Trouble Shooting Chart
• Disconnect the PHON OUT wires and connect a test telephone to the PHON OUT terminals (4 & 5). If the 1812 cannot communicate with the test phone, PHON IN and PHON OUT wires may be connected backwards. Check wiring and reconnect. - Page 44 SYMPTON POSSIBLE SOLUTION(S) • System generates Switch the wires on the PHON IN terminals. tone when granting access to a visitor, but will not work on regular phone line. • System will not Using the wrong attention number. Re-program attention number. answer when called from the residents phone.
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Page 45: Accessories
Provides a means for the mail carrier to enter the premise to deliver mail. P/N 1402-080. CCTV Camera Camera mounted in phone system. P/N 1812-130 Color, P/N 1812-040 Black & White. Magnetic Locks A variety of magnetic locks are available to meet individual application requirements. -
Page 46: Tables
5.3 TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the telephone entry system if the system IS NOT being programmed from a PC. If PC programming is being utilized, there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed. -
Page 47: Entry Code Log Sheet
Entry Code Log Sheet Location Relay Function Entry Location Relay Function Entry Number Code Number Code Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary Momentary...