Troubleshooting - Symbol Series 3300 System Administration Manual

Troubleshooting

Symptom
Display is blank Battery pack is dead or missing.
3300 does not
respond when
keys are pressed
Scanner will not
operate
Time and date
are incorrect
Table 4 - 2 Troubleshooting Chart
Possible Cause
Application program was not downloaded
successfully.
Application Program was not downloaded
successfully.
Scanner connection is loose or
disconnected.
Scanner is broken.
Scanning head needs cleaning.
Bar codes do not meet industry standards. Try scanning a different
Real-time clock needs to be reset.
Error Recovery and Troubleshooting
Suggested Action
Replace or recharge
battery pack.
Repeat downloading.
Repeat downloading.
Reconnect scanner
cable.
Replace scanner.
Clean scanner head.
bar code.
See the application
guide for instructions.
4 - 3