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Symbol Series 3300 System Administration Manual

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Series 3300
System Administration Manual
59040-00-90
Revision A - July, 1993

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Summary of Contents for Symbol Series 3300

  • Page 1 Series 3300 System Administration Manual 59040-00-90 Revision A - July, 1993...
  • Page 2 Symbol. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or...
  • Page 3 FCC Requirements This device must operate in compliance with Federal Communications Commis- sion (FCC) Rules and Regulations Parts 15 and 68. See FCC registration label (lo- cated on bottom of equipment) for FCC registration and ringer equivalence (REN) numbers. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 4 Series 3300 System Administration Manual Data Equipment Data terminal equipment that has been registered must use the following jacks for each type of operation: permissive - RJ11C, programmable - RJ41S and RJ458, fixed loss loop - RJ41S. Radio Interference Notice This device complies with Part 15 of the FCC Rules.
  • Page 5 In the event of equipment malfunction, all repairs of this equipment must be per- formed by Symbol Technologies, Inc. or an authorized agent; it is the user's re- sponsibility to report the need for service to Symbol Technologies, Inc. or an authorized agent.
  • Page 6 Series 3300 System Administration Manual Canadian Compliance The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications net- work protective, operational and safety requirements. The department does not guarantee the equipment will operate to the user's satisfaction.
  • Page 7 This equipment is a Class A digital apparatus which complies with Radio Interfer- ence Regulations, CRC c.1374. Please contact your local Symbol Technologies, Inc. representative for support and service. Symbol Technologies, Inc. Canadian Sales and Service 93 Skyway Avenue Unit 106, Building B...

  • Page 9: Table Of Contents

    Contents About This Manual Related Publications ................... xii The Series 3300 System Introduction ....................1-1 Parts of the Series 3300 ................1-2 Accessories ....................1-3 Battery Chargers ................1-3 Cradles ....................1-4 Scanners ....................1-5 Radio ....................1-5 Environment ....................1-6 Intrinsically Safe Configurations ............1-6 Storage .......................1-7 Maintaining the Series 3300 Cleaning .....................2-2...
  • Page 10 Series 3300 System Administration Manual Replacing Backup Batteries ............2-10 Initializing the 3300 .................2-12 Cancelling Communication ............2-12 Communication Parameters ............2-12 Loading the Program ..............2-12 Operating the Series 3300 Powering the 3300 On and Off ..............3-2 Normal Power On/Off ..............3-2 Automatic Power-On/Off ..............3-2 Forcing Power Off ................3-3...
  • Page 11 Contents Error Recovery and Troubleshooting Error Messages ..................4-2 Troubleshooting ..................4-3 Startup Failures ..................4-4 Boot Failure Messages ..............4-4 Self Test Function ..................4-5 Running the Self Test ..............4-5 Self Test Summaries ................. 4-5 Keyboard Test .................. 4-6 Exiting Self Test ................
  • Page 12 Series 3300 System Administration Manual...
  • Page 13 Series 3300 System Administration Manual...

  • Page 14: About This Manual

    Series 3300 computer. Manual Structure This manual is divided into four chapters and three appendices: Chapter 1 provides a brief overview of the Series 3300, including accessories and configuration options. Chapter 2 provides instructions for initializing and maintaining the 3300, including replacing and charging the batteries and downloading application programs.

  • Page 15: Related Publications

    Related Publications PDT 3300 Quick Reference Guide (59040-00-89) PRC 3310 Quick Reference Guide (59040-01-89) Series 3300 with Integrated Scan Module Quick Reference Guide (59040-04-89) Series 3000 System Software Manual (59045-00-94) Series 3000 Application Programmer's Guide (59045-00-92) Series 3000 Application Programmer’s Reference Manual (59045-00-93)

  • Page 16: The Series 3300 System

    In many applications, a Series 3300 computer is used as a remote terminal which is used to collect and store data that is later uploaded to a host computer.

  • Page 17: Parts Of The Series 3300

    Series 3300 System Adminstration Manual Parts of the Series 3300 Figure 1 - 1 Parts of the PDT 3300 (Standard end cap) 1. Keyboard (56 or 35 keys) 2. LCD display screen 3. Standard end cap (optical end cap not shown) 4.

  • Page 18: Accessories

    There are a variety of optional accessories available for the Series 3300. Battery Chargers The Series 3300 can use rechargeable NiCad battery packs. Two types of battery chargers are available from Symbol: • The 12-Volt adapter charges the battery pack while the pack is in the 3300. The adapter plugs into a 115V AC wall outlet and into the system (see Chapter 2).

  • Page 19: Cradles

    Series 3300 System Adminstration Manual Cradles A cradle is a communications device and battery charger combined. Cradles are available with one or four slots. When in a cradle, the terminal can communicate with the host computer over serial or modem communication line. At the same time, the NiCad battery pack is recharged.

  • Page 20: Scanners

    The Series 3300 System Scanners A variety of scanning devices are available for use with the Series 3300, including wand scanners and laser scanners. Also available is an integrated scanner module which permanently attaches to the terminal. Figure 1 - 4 Scanners...

  • Page 21: Environment

    Series 3300 System Adminstration Manual Environment The Series 3300 is intended to be used in an industrial environment. Table 1-2 summarizes the conditions under which the terminal is intended to operate. Table 1 - 2 Environmental Specifications Condition Range Temperature range...

  • Page 22: Storage

    The Series 3300 System Storage If the 3300 will not be used for longer than a week, it should be stored in a cool, dry place, away from dust. It is best to remove the battery pack and pack the ter- minal in its original shipping container.
  • Page 23 Series 3300 System Adminstration Manual 1 - 8...

  • Page 24: Maintaining The Series 3300

    Chapter 2 Maintaining the Series 3300 This chapter describes the basic procedures required to prepare and maintain a Series 3300 terminal in operating condition. These procedures include: • Cleaning the terminal • Replacing and charging batteries • Initializing the terminal by loading a program into memory.

  • Page 25: Cleaning

    Series 3300 System Adminstration Manual Cleaning The 3300 requires a minimum amount of maintenance. Proper use and care of the system will increase its life. To clean the 3300, use a clean, soft cloth dampened with a mild cleaner, such as soap and water.

  • Page 26: Maintaining Batteries

    Maintaining the Series 3300 Maintaining Batteries Primary power for the Series 3300 is provided either by two 9-Volt alkaline batter- ies in a carrier tray or by a rechargeable, nickel cadmium (NiCad) battery pack. To prevent loss of data while replacing batteries, Series 3300 systems have two lithium backup batteries.

  • Page 27: When To Replace Or Recharge Batteries

    Series 3300 System Adminstration Manual When to Replace or Recharge Batteries The Series 3300 provides two types of indicators to notify you when battery power is running low: warning messages and modified cursors (see Table 2-2). These indicators may be changed or disabled by an application program.
  • Page 28 Maintaining the Series 3300 Replacement Batteries NiCad battery packs are available from Symbol Technologies: • Standard systems: product numbers 3045-005 and 3045-010 • Intrinsically safe systems: product number 3045-006 9-Volt alkaline batteries vary slightly in size, so some may not make good electrical contact.

  • Page 29: Replacing The Battery Pack

    Series 3300 System Adminstration Manual Replacing the Battery Pack To remove and replace the primary battery pack, do the following (refer to Figure 2-1): Warning This procedure is not approved for and should not be performed in potentially hazardous environments.

  • Page 30: Replacing Alkaline Batteries

    Maintaining the Series 3300 2. Unlock the end cap latch and remove the end cap to release the hand strap (Figure 2-1A and B). If the system has an optical end cap, the strap unhooks at the top. 3. Unlock the battery cover latch and remove the battery compartment cover (Figure 2-1C and D).

  • Page 31: Charging The Nicad Battery Pack

    The NiCad battery pack can be recharged while it is in or out of the system. To charge the battery pack external to the system, use the Symbol Universal Battery Charger. Up to four NiCad packs can be charged at one time using this charger.

  • Page 32: Battery Charging Tips

    Maintaining the Series 3300 Figure 2 - 2 Charging NiCad Pack Using Adapter Battery Charging Tips For maximum capacity and battery life, follow these helpful hints: • Charge at temperatures between 0 C and 45 C (32 F to 113 •...

  • Page 33: Lithium Backup Batteries

    Series 3300 System Adminstration Manual Lithium Backup Batteries The Series 3300 use two CR1/3N cylindrical lithium batteries (product number 3027-160) as backup power. The backup batteries provide enough power to maintain the contents of memory (RAM, including the RAM disk) for approximately 300 to 400 hours.
  • Page 34 Maintaining the Series 3300 4. Locate the lithium backup batteries next to the battery pack compartment (Figure 2-3). Remove the backup batteries by pulling the ribbon handles. Back of Terminal Lithium Batteries Figure 2 - 3 Location of Lithium Batteries Caution Dispose of dead batteries in accordance with local hazardous material laws.

  • Page 35: Initializing The 3300

    Xon/Xoff flow control Loading the Program A direct connection between the Series 3300 and the host PC is made with a null modem cable (Symbol product number 3057-F03). The cable has a male DB-25 connector at one end and a female DE-9 connector at the other end.
  • Page 36 Maintaining the Series 3300 Figure 2 - 4 Communication and Charger Connections Warning This procedure is not approved for and should not be performed in potentially hazardous environments. 1. Power OFF the 3300 and host PC. 2. Attach the male connector end to the 3300 and the female end to the host's serial port (Figure 2-4).
  • Page 37 Series 3300 System Adminstration Manual Once correctly started, sendhex displays a prompt to press Enter to begin communications. You will start communications later (step 11). Only the baud rate and comm port can be set by sendhex (defaults are 9600 bps and com1).
  • Page 38 Maintaining the Series 3300 Once erasing the EEPROM is completed, the program prompts for the com- munications parameters. 7. Baud Rate. The baud rate screen is displayed: Comm Parameters Baud 9600 Use the up or down cursor key to scroll through the list of baud rates. When the correct rate is displayed (38400 is recommended), press Enter.
  • Page 39 Series 3300 System Adminstration Manual 10. Flow Control. The flow control screen is displayed: Comm Parameters Flow Control None Press the first letter of a flow control option (None, Xon/Xoff, or RTS/CRS), or use the up and down arrows to display a flow control option, and press Enter.
  • Page 40 Maintaining the Series 3300 13. When the transmission is complete, the 3300 displays a transmission status screen: Program loader Status 0000 A Status of 0000 (all zeros) indicates that the transfer was successful. Other status values are described Appendix C.
  • Page 41 Series 3300 System Adminstration Manual 2 - 18...

  • Page 42: Operating The Series 3300

    Chapter 3 Operating the Series 3300 This chapter describes the basic operations involved in using the Series 3300, including: • Powering the 3300 on and off • Booting the terminal • Adjusting the display • Scanning • Using the keyboard...

  • Page 43: Powering The 3300 On And Off

    Series 3300 System Administration Manual Powering the 3300 On and Off Since the Series 3300 is a battery powered system, it is important to save as much power as possible. The period of time that the 3300 can be used before its batteries must be recharged or replaced can be increased by turning it off when data is not being entered.

  • Page 44: Forcing Power Off

    Operating the Series 3300 Forcing Power Off If the 3300 hangs, simply pressing the On/Off will not power it off. In this case, the system can be forced to power off in order to reduce the drain on the batteries until the data can be downloaded to the host system.

  • Page 45: Booting The 3300

    Series 3300 System Administration Manual Booting the 3300 Powering on the Series 3300 does not boot the system, and so does not initialize either the program or data. When it is necessary to initialize the 3300, either a warm boot or a cold boot must be performed.

  • Page 46: Cold Boot

    Operating the Series 3300 Cold Boot A cold boot fully resets the system and clears memory, including clearing the RAM disk. Any programs and data that have been stored in memory or on RAM Disk are deleted. The NVM (Application EEPROM), however, is not affected.

  • Page 47: Booting To Command Mode

    Series 3300 System Administration Manual Booting to Command Mode Command Mode provides functions for: • Running the Self-Test program to verify that the hardware is operating prop- erly (refer to Chapter 4) • Performing a Memory Transfer to upload data from the 3300 to the host system (refer to Chapter 4) •...

  • Page 48: Adjusting The Display

    Operating the Series 3300 Adjusting the Display Backlighting The 3300's display has a light to illuminate the display in dimly lit areas. To turn the backlight on or off, press: 56-key: Func and L 35-key: Func and ' (apostrophe) The light also turns off when the 3300 is powered off.

  • Page 49: Scanning

    Series 3300 System Administration Manual Scanning In addition to keyboard data entry, the Series 3300 supports the use of barcode scanning devices as an alternate input device. The application program must im- plement routines for barcode scanning before scanning can actually be performed.

  • Page 50: Attaching A Scanner

    Operating the Series 3300 Attaching a Scanner To attach a wand or laser scanner to a Series 3300, do the following: Warning This attachment procedure is not approved for and should not be performed in potentially hazardous environments. 1. Turn the system off.

  • Page 51: Using A Laser Scanner

    Series 3300 System Administration Manual Using a Laser Scanner Laser scanners can be either detachable units, like the LS2000, or the Integrated Laser Scan Module which is permanently attached to the terminal. Scanning is activated by pulling the scanner trigger when the program prompts for scanned data.
  • Page 52 Operating the Series 3300 Figure 3 - 3 Using a Laser Scanner Figure 3 - 4 Using the Integrated Scanner Module 3 -11...
  • Page 53 Series 3300 System Administration Manual Using a Contact Wand Scanner To use a contact wand scanner, do the following: 1. Turn the system on. 2. Lightly touch the bar code with the tip of the wand, holding it at a 0- to 45- degree angle above or below the line of the bar code (see Figure 3-5).

  • Page 54: The Series 3300 Keyboard

    Using the Keyboard Except for boot operations, the Series 3300 expects keys to be pressed one at a time. Depending on the configuration (whether ERR3000 is loaded), the system may indicate a Double Key error if two or more keys are pressed simultaneously.
  • Page 55 Series 3300 System Administration Manual Figure 3 - 6 56-key Keyboard Legend SPACE SHIFT CTRL FUNC ALPHA ’ O f f CLEAR M e n u BKSP H e l p Light D a r k S e n d...

  • Page 56: Modifier Keys

    Operating the Series 3300 Modifier Keys The Shift, CapsLock (56-key keyboard), Alpha (35-key keyboard), Func, and Ctrl keys are modifier keys. When pressed individually or in certain combinations, these keys change the keyboard state and possibly the character produced by the following character key.

  • Page 57: Key Descriptions

    Series 3300 System Administration Manual Key Descriptions Most of the keys are self-explanatory; letter keys produce letters, number keys pro- duce numbers. Table 3-1 describes the special functions performed by the 35-key and 56-key keyboards. Table 3 - 1 Special Keys...

  • Page 58: Error Recovery And Troubleshooting

    Chapter 4 Error Recovery and Troubleshooting This chapter provides information to assist in basic trouble analysis and correc- tion, including: • Error messages • Troubleshooting startup failures • Running the Self Test function • Scanning problems • Running Memory Transfer 4 - 1...

  • Page 59: Error Messages

    Series 3300 System Administration Manual Error Messages Depending on the system configuration (if ERR3000 is loaded), the messages listed in Table 4-1 may be displayed indicating that an error condition exists which will affect the system's performance. A message is usually accompanied by one or more beeps, after which the system returns to its previous status.

  • Page 60: Troubleshooting

    Error Recovery and Troubleshooting Troubleshooting Table 4 - 2 Troubleshooting Chart Symptom Possible Cause Suggested Action Display is blank Battery pack is dead or missing. Replace or recharge battery pack. Application program was not downloaded Repeat downloading. successfully. 3300 does not Application Program was not downloaded Repeat downloading.

  • Page 61: Startup Failures

    0, the displayed device driver failed to load properly. If such a failure occurs, the driver may need to be reloaded. If this does not solve the problem, call your authorized Symbol representative or Technical Support Services. 4 - 4...

  • Page 62: Self Test Function

    Error Recovery and Troubleshooting Self Test Function The 3300 includes a series of self tests which can be run to verify the operation of terminal hardware components. You should run the self test if you suspect a prob- lem with the hardware. Except for testing the keyboard, no operator input is necessary after a test screen is selected.

  • Page 63: Keyboard Test

    Series 3300 System Administration Manual Keyboard Test While the Config Screen 1 results are displayed, you can test any keys except Clear and On/Off. When you press a key, the corresponding key code is displayed on the top row to the right of the test name.

  • Page 64: Exiting Self Test

    Error Recovery and Troubleshooting Table 4 - 4 35-key Keyboard Test Codes Scan Code Scan Code Space down arrow/ M Alpha Shift Control Func Clear (clear) Backspace / /F left arrow/J right arrow/K up arrow/L Enter Exiting Self Test The test loop continues, updating the time and battery status and processing key- strokes, until you press Clear to end the test.

  • Page 65: Scanning Problems

    Series 3300 System Administration Manual Scanning Problems Bar code labels that do not meet established industry specifications may not scan successfully. These labels may include: • Smudged labels • Very dark or very light labels • Highly reflective surfaces or coatings •...

  • Page 66: Memory Transfer Program

    Series 3000 Application Pro- grammer’s Guide. The memory transfer function transfers data from the Series 3300 to the host PC. You may select to transfer either all or a range of memory.
  • Page 67 Series 3300 System Administration Manual 4. Boot the 3300 to command mode (refer to Chapter 3): 56-key: On/Off and A+D 35-key: On/Off and Bksp + Shift 5. Select the Memory Transfer function from the command mode menu. Use the Up or Down cursor keys to scroll through the command mode options until Memory Transfer is displayed, and press Enter.
  • Page 68 Error Recovery and Troubleshooting The range is specified in page numbers (16KB per page). Use the right and left arrow keys to move between the Start and End values. Use the up and down arrow keys to change the page number value. When you have set the range, press Enter.
  • Page 69 Series 3300 System Administration Manual 15. The system is now ready to send the data to the host PC. The 3300 displays: Comm Parameters Start? <ENT> Make sure the host is ready to received data, and press Enter on the 3300.

  • Page 70: Port Pin-Outs

    Appendix A Port Pin-Outs This Appendix provides reference information for Series 3300 ports and mappings for a null modem cable. Scanner Port (DE-9) The scanner port is located at the top of the 3300, under a protective rubber boot. The pin descriptions are listed in Table A-1.

  • Page 71: Com1 Serial Port

    Series 3300 System Administration Manual COM1 Serial Port (DB-25) The COM1 serial port is located at the bottom of the 3300, under the end cap. The pin descriptions are listed in Table A-2. Table A - 2 COM1 Serial Port Pin Descriptions...

  • Page 72: Com2 Serial Port Connector

    Appendix A - Port Pin-Outs COM2 Serial Port Connector (RJ-41) The COM2 serial port is an optional port located at the top of the 3300, under a protective rubber boot. The pin descriptions are listed in Table A-3. Table A - 3 COM2 Serial Port Pin Descriptions Signal Not Connected +5 volts...

  • Page 73: Null Modem

    Series 3300 System Administration Manual Null Modem A null modem may be used on the COM1 serial port. It has a male DB-25 connec- tor at one end and a female DB-25 connector at the other end. The pin-outs must be as shown in Figure A-1.

  • Page 74: Keyboard Layouts

    Appendix B Keyboard Layouts The following pages show the characters and character sequences produced by the 56- and 35-key keyboards using the default translation tables. As explained in Chapter 4, these key definitions can be changed by the application program. Refer to the Series 3000 Application Programmer's Manual and the PDT 3300 System Software Manual for additional information on keyboard translation.
  • Page 75 Series 3300 System Administration Manual Figure B - 1 Unmodified 56-key Keyboard B - 2...
  • Page 76 Appendix B - Keyboard Layouts Figure B - 2 Shift Key Modified 56-key Keyboard B - 3...
  • Page 77 Series 3300 System Administration Manual Figure B - 3 CapsLock Key Modified 56-key Keyboard B - 4...
  • Page 78 Appendix B - Keyboard Layouts Figure B - 4 Control Key Modified 56-key Keyboard B - 5...
  • Page 79 Series 3300 System Administration Manual Figure B - 5 Function Key Modified 56-key Keyboard B - 6...
  • Page 80 Appendix B - Keyboard Layouts Figure B - 6 Func + CapsLock (NumLock) Modified 56-key Keyboard B - 7...
  • Page 81 Series 3300 System Administration Manual Figure B - 7 Func + Ctrl (Alternate) Modified 56-key Keyboard B - 8...
  • Page 82 Appendix B - Keyboard Layouts Figure B - 8 Func + Ctrl + Func Modified 56-key Keyboard B - 9...
  • Page 83 Series 3300 System Administration Manual Figure B - 9 Shift + Func Modified 56-key Keyboard B - 10...
  • Page 84 Appendix B - Keyboard Layouts Figure B - 10 Ctrl + Func Modified 56-key Keyboard B - 11...
  • Page 85 Series 3300 System Administration Manual Figure B - 11 Unmodified 35-key Keyboard B - 12...
  • Page 86 Appendix B - Keyboard Layouts Figure B - 12 Alpha Key Modified 35-key Keyboard B - 13...
  • Page 87 Series 3300 System Administration Manual Figure B - 13 Shift Key Modified 35-key Keyboard B - 14...
  • Page 88 Appendix B - Keyboard Layouts Figure B - 14 Control Key Modified 35-key Keyboard B - 15...
  • Page 89 Series 3300 System Administration Manual Figure B - 15 Function Key Modified 35-key Keyboard B - 16...
  • Page 90 Appendix B - Keyboard Layouts Figure B - 16 Func + Ctrl (Alternate) 35-key Keyboard B - 17...
  • Page 91 Series 3300 System Administration Manual Figure B - 17 Shift + Func Modified 35-key Keyboard B - 18...
  • Page 92 Appendix B - Keyboard Layouts Figure B - 18 Ctrl + Func Modified 35-key Keyboard B - 19...
  • Page 93 Series 3300 System Administration Manual Figure B - 19 Func + Ctrl + Func Modified 35-key Keyboard B - 20...

  • Page 94: Communications Status Codes

    Appendix C Communications Status Codes The program loader status code consists of four hexadecimal digits which indicate whether or not the transfer was successful and if not, the source of the commu- nications error. A status code of 0000 indicates success; any other code indicates failure.
  • Page 95 Series 3300 System Administration Manual C - 2...
  • Page 96 Index very low message 2-4 when to replace 2-4 Accessories Battery chargers 1-3 battery chargers 1-3 Boot modem 1-1 failures 4-4 radio transmitter 1-5 rubber 3-9 rechargable batteries 2-3 Booting 2-14, 3-5, 3-6 scanners 1-5, 3-9 cold 3-5 Universal Battery Charger halt 4-4 warm 3- Alpha key 3-15...
  • Page 97 Series 3300 System Administration Manual select parameters 2-15 load message 4-4 starting 2-16 load failure 4-4 status report 2-17 Configuration 4-2 Ending Connectors communications 2-17, 4-12 DB-25 A-2 self test 4-7 DB-9 A-1 Environment 1-6 pin assignments A-1 batteries 2-9...
  • Page 98 Index key descriptions 3-16 Power 2-3 key repeat 3-13 backup 2-3 modifier keys 3-15 primary 2-3 standard layouts B-1 Power On/Off states 3-15 forced 3-3 test 4-6 normal 3-2 using 3-13 restarting 3-3 PRC 3310 1-1, 1-5 Problem 4-4 Laser scanner 1-5, 3-10 driver load failure 4-4 Low Power message 2-4 Problem solving 3-3, 4-2...
  • Page 99 Series 3300 System Administration Manual Self Test 3-6, 4-5, 4-7 Sendhex command 2-12 Serial A-2 Series 3300 Parts 1-2 Shift key 3-15, 3-16 Startup failures 4-4 Status codes C-1 Storing 1-7 Terminals 1-1 Time 4-3 Troubleshooting 4-2, 4-3, 4-9 Wand scanner 1-5, 3-12...

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