Recording A Call - Aastra 6863i User Manual

• If receipt of announcements is not authorised on any of the phones in the announce-
ment group or all the phones are in use, you will hear the busy tone.
• Group announcements are always conducted with a one-sided connection.
You will be alerted to the announcement with two short signal tones and spoken to directly via the
loudspeaker.

Recording a call

You want to record an active call with your call partner.
You can record an active conversation if you have been authorized to do so by your sys-
tem administrator. Your call party can be an internal or an external user. The recordings
are made and backed up only as .wave files in your individual e-mail boxes. For this, you
must configure at least one e-mail address in the Aastra 400 communication system.
You can find a call recording overview in your e-mail box. Contact your system adminis-
trator for more information.
You can start recording calls in the following situations:
• during an active call;
• During a conference call (with maximum two participants)
• During an incoming/outgoing call
• in call preparation;
• During dialling with a busy line.
Call recording only starts when the connection is set up. Therefore, no ring-back tones
or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is sent with
the recording made up till then. Recording restarts automatically once the call connec-
tion with the enquiry call party is set up and/or once the call connection with the first
correspondent is restored.
Aastra 6863i / Aastra 6865i
eud-1629/1.1 – R3.2 – 10.2014
Continue an announcement as a phone call:
Pick up the handset.
➔
You are on the phone with whoever started the announcement.
Note:
If the announcement was started to the group, all other recipients of the
announcement will be excluded.
Stop announcement:
Press the End key.
Phoning
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