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Aastra 6735i Release Notes

Sip ip phones sip 3.3.1 service pack 4
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Download this manual See also: Administrator's Manual, Configuration Manual
Aastra Models 6735i, 6737i, and
6800i Series SIP IP Phones
SIP 3.3.1 Service Pack 4
Release Notes
RN-001037-03 REV19 – 07.2014

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Summary of Contents for Aastra 6735i

  • Page 1 Aastra Models 6735i, 6737i, and 6800i Series SIP IP Phones SIP 3.3.1 Service Pack 4 Release Notes RN-001037-03 REV19 – 07.2014...

  • Page 2: Table Of Contents

    Content Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release Notes 3.3.1 Service Pack (SP)4 ........1 About this Document .
  • Page 3 ........37 Contacting Aastra Support .

  • Page 4: Aastra Models 6735I, 6737I And 6800I Series Sip Ip Phone Release Notes 3.3.1 Service Pack

    Series SIP IP Phone Release Notes 3.3.1 Service Pack (SP)4 About this Document This document provides details on new features and/or issues resolved for the 6735i, 6737i, and 6800i series (6863i, 6865i, and 6867i) SIP IP phones for Release 3.3.1 SP4. Note: This release applies to the phone models mentioned above only.

  • Page 5: General Information

    Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release General Information Release Content Information This document provides release content information on the Aastra 6735i, 6737i, and 6800i series SIP IP phone firmware. Model Release name Release version Release filename...

  • Page 6: New Features In Release 3.3.1 Sp4

    Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Aastra’s documentation suite. Refer to those documents for more information about the applicable feature. Feature...

  • Page 7: Ui Features

    In Release 3.3.1 SP4, Administrators have the option of “collapsing” the user configured softkeys to start on the first availa- (For Administrators) ble softkey position after the context-sensitive softkeys during busy states. *New for 6867i only Feature previously available for 6735i and 6737i RN-001037-03 REV19 – 07.2014...
  • Page 8 *New for 6735i, 6737i, 6865i, and 6867i only Web UI Lock Support A security enhancement has been implemented in Release 3.3.1 SP4 whereby after multiple failed attempts to access the phone’s Web...

  • Page 9: Additional Information

    Configurable Display Modes for BLF and BLF/List Softkey Labels The manner in which labels for BLF and BLF/List softkeys are displayed on the 6735i, 6737i, and 6867i IP phones (as well as the M675i Expansion Module) can now be con- figured by Administrators.
  • Page 10 Additional Information 6737i Label Display Mode Comparison Robert Zi Robert Zim John Smith John Smith 01/01/14 11:00am 01/01/14 11:00am Secondary Display Mode Primary Display Mode (blf display label to max: 1) (blf display label to max: 0) 6867i Label Display Mode Comparison Secondary Display Mode Primary Display Mode (blf display label to max: 0)
  • Page 11 Use the following parameter to configure the display mode for BLF and BLF/List softkey labels. Parameter – Configuration Files blf display label to max aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies how the phone should display BLF and BLF/List softkey labels. In the primary (default) display mode, when a label exceeds the maximum characters the respective phone’s screen can display, the...

  • Page 12: 6867I Preferred Line Support

    Administrators can configure this feature using the “preferred line” and “preferred line timeout” parameters using the configuration files or by navigating to Basic Set- tings > Preferences > General on the Aastra Web UI. Users can configure these parame- ters using the Aastra Web UI only.
  • Page 13 Additional Information Configuring the Preferred Line Feature Using the Aastra Web UI Use the following procedure in the Aastra Web UI to configure the preferred line fea- ture on the IP phone: Click on Basic Settings > Preferences > General.
  • Page 14 Use the following parameters to configure the preferred line feature using the config- uration files. Parameter – Configuration Files preferred line aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone. Format...

  • Page 15: Sip Features

    Use the following parameter to configure the phone’s codec negotiation behavior. Parameter – Configuration Files sip single codec reply in sdp aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies whether the phone should reply to and SDP Offer (with sev- eral codecs defined in the media stream) with an SDP Answer contain- ing all the codecs present in the Offer (as per RFC 3264) or with an SDP Answer containing just one preferred codec (as per 3GPP TS 24.229).

  • Page 16: Configurable Dns Maximum Cache Ttl Settings

    Configuring the DNS Maximum Cache TTL Settings Use the following parameters to configure the DNS maximum cache TTL settings. Parameter – Configuration Files sip dns cache negative max ttl aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the DNS maximum cache TTL for negative responses. Format Integer...

  • Page 17: Ui Features

    Additional Information UI Features 6867i Home/Idle Screen Mode Dynamic Switching Support The 6867i IP phone contains two Home/Idle screen layout options. The default pri- mary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar. Note: Screen Name 2 (“sip screen name 2”) is not displayed on the 6867i IP phone’s screen when the primary screen mode is configured for use.
  • Page 18 Additional Information Switching the 6867i IP Phone’s Home/Idle Screen Mode Using the Phone UI Use the following procedure on the phone’s UI to dynamically switch home/idle screen modes: Press the key. Navigate to the Display option and press the button or Select softkey. Use the 3 and 4 navigation button to change the desired home screen mode.

  • Page 19: Configuration Files

    Parameter – Configuration Files idle screen mode aastra.cfg, <model>.cfg, <mac>.cfg Description Used to switch between the two Home/Idle screen modes. The primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar.

  • Page 20: 6867I Screen Saver

    Additional Information 6867i Screen Saver A screen saver displaying the date and time and the number of missed calls (if applica- ble) has been implemented for the 6867i in Release 3.3.1 SP4. The amount of time the phone must be idle before the screen saver initiates is config- urable through the phone’s UI or by defining the “screen save time”...
  • Page 21 Use the following parameter to configure the screen saver timer using the configura- tion files. Parameter – Configuration Files screen save time aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the amount of time (in seconds) the phone must be idle before the 6867i IP phone’s screen saver initiates. Format...

  • Page 22: 6867I Custom Background Image Jpeg File Format Support

    Additional Information 6867i Custom Background Image JPEG File Format Support Administrators have the option of customizing or branding the Home/Idle screen of the 6867i IP phone with their own company logo or custom image. This is accom- plished by placing the desired image file on a TFTP, FTP, HTTP, or HTTPS server and defining the “background image”...
  • Page 23 Use the following parameter to customize the 6867i IP phone’s background image. Parameter – Configuration Files background image aastra.cfg, <model>.cfg, <mac>.cfg Description Used to define the location of a custom background image. When configured, the phone will use the defined image as the background image on the Home/Idle screen.

  • Page 24: 6867I Configurable Positioning Of Programmed Softkeys

    Additional Information 6867i Configurable Positioning of Programmed Softkeys In previous releases, when programming softkeys for the 6867i IP phone, the softkey would automatically be placed (i.e. collapse) into the first available softkey slot/posi- tion on the LCD display. For example, if top softkeys 1 through 44 were set to ”None” on and top softkey 3 was programmed as a speed dial softkey with the label “Home”, after saving the settings, the “Home”...
  • Page 25 Parameter– Configuration Files collapsed softkey screen aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the 6867i from collapsing the softkeys to remove blank keys. When enabled, the phone will remove all the softkeys defined as “None” and display the programmed softkeys in consecu- tive order.

  • Page 26: 6867I Collapsing Of Softkey Positions For Busy States

    Additional Information 6867i Collapsing of Softkey Positions for Busy States Note: This feature was already supported in the 6735i and 6737i IP phones in a previous release. By default, user configured softkeys are automatically shifted from the first page of softkeys to the second page when the phone is in a busy state.
  • Page 27 Use the following parameters to configure shifting of softkey positions for busy states feature: Parameter– Configuration Files collapsed context user softkey aastra.cfg, <model>.cfg, <mac>.cfg screen Description When enabled, user configured softkeys on the applicable phones will collapse and fill in any unused softkeys starting on the first page of softkeys during the following states: •...

  • Page 28: Additional Ring Tone Support

    15 distinct ring tones to select from. You can enable or disable these ring tones on a global basis using the phone’s native UI, the Aastra Web UI, or the configuration files, or on a per-line basis using the Aastra Web UI or configuration files.
  • Page 29 Configuring Ring Tones Using the Aastra Web UI Use the following procedure in the Aastra Web UI to configure the ring tone on the IP phone: Click on Basic Settings > Preferences > Ring Tones.
  • Page 30 Use the following parameters to configure the ring tone on the IP phone: Parameter – Configuration Files ring tone aastra.cfg, <model>.cfg, <mac>.cfg Description Globally sets the type of ring tone on the IP phone. The ring tone can be set to one of 15 distinct rings (or silent).
  • Page 31 Additional Information Parameter – Configuration Files lineN ring tone aastra.cfg, <model>.cfg, <mac>.cfg (where N is a line number from 1 to 9) Description Sets the type of ring tone on the IP phone on a per-line basis. The ring tone can be set to one of 15 distinct rings (or silent).

  • Page 32: Blf In-Call Ring Splash Support

    • Playing a BLF ring splash while in an active call state (i.e. defining the param- eter as “2”) is only available to the 6735i, 6737i, 6865i, and 6867i IP phones. prgkeyN ring splash When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key.
  • Page 33 • Ring tones are based on the current ring tone set configured on the IP phone. • BLF alerting patterns 7 - 11 are applicable to the 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT, 6865i, and 6867i IP phones only.
  • Page 34 Additional Information Considerations The following considerations must be taken into account when using this feature: • When a BLF softkey’s ring splash parameter is dynamically changed, the change will not take effect until the BLF target becomes idle. • The playing of a ring splash will be postponed if it is not allowed to be played in the current state and will start playing if the phone transitions to a state where the ring splash can be played.
  • Page 35 Additional Information Configuring the Play A Ring Splash Setting Using the Aastra Web UI Use the following procedure in the Aastra Web UI to configure the Play a Ring Splash setting: Click on Basic Settings ->Preferences ->Directed Call Pickup Settings Using the Play a Ring Splash drop-down menu, select the preferred setting.
  • Page 36 Additional Information Parameter – Configuration Files softkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg prgkeyN ring splash topsoftkeyN ring splash expmodX keyN ring splash Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: •...
  • Page 37 • Ring tones are based on the current ring tone set configured on the IP phone. • BLF alerting patterns 7 - 11 are applicable to the 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT, 6865i, and 6867i IP phones only.
  • Page 38 Additional Information Parameter – Configuration Files ring splash delay aastra.cfg, <model>.cfg, <mac>.cfg Description Indicates the delay (in seconds) between the target ringing and the ring splash played when the “...keyN ring splash” parameter is set to a “delayed” alerting pattern.

  • Page 39: Web Ui Lock Support

    Additional Information Web UI Lock Support A security enhancement has been implemented in Release 3.3.1 SP4 whereby after multiple failed attempts to access the phone’s Web UI, the Web UI access page will be locked for a specified period of time. The period of time is exponential (i.e.
  • Page 40 Issues Resolved in Release 3.3.1 SP4 This section describes the issues resolved on the SIP IP phones in Release 3.3.1 SP4. The following table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, these resolved issues apply to all phone models. Issues Resolved Issue Number Description of Fix...
  • Page 41 DEF37196 6867i: When using the phone (configured in TLS/SRTP mode) in conjunction with the Aastra 5000 call manager, an intermittent issue was observed whereby BLF subscription messages were not being sent by the phone if a user logged out and subsequently logged back in to his/her SIP account. This issue has been corrected.
  • Page 42 DEF36562 6867i: An intermittent stability issue was observed when the phone was restarted from the Aastra Web UI and after rebooting the user immediately pressed the Redial button twice. This issue has been fixed. DEF37194 6867i: With the “blf activity page switch” parameter enabled, when a BLF- monitored extension on the second page of top softkeys started ringing, the screen incorrectly switched to the third page.
  • Page 43 Issues Resolved in Release 3.3.1 SP4 Issue Number Description of Fix DEF38182 6867i: When utilizing handsfree speakerphone mode, establishing a central- ized conference would cause the phone to unexpectedly switch the audio mode to the handset. This issue has been corrected. DEF38187 6867i: With the “Use Network Time”...

  • Page 44: Contacting Aastra Support

    Contacting Aastra Support If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Aastra Support via one of these methods: North America • Toll Free 1-800-574-1611 •...
  • Page 45 Disclaimer Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

This manual is also suitable for:

6737i6800i series6863i6865i6867i

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