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Aastra 6735i Series Release Notes

Aastra 6735i Series Release Notes

Sip ip phone sip 3.3.1 service pack 3
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Download this manual See also: Administrator's Manual, Release Note
Aastra Models 6735i, 6737i, and
6800i Series SIP IP Phones
SIP 3.3.1 Service Pack 3
Release Notes
RN-001037-03 REV14 – 04.2014

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Summary of Contents for Aastra 6735i Series

  • Page 1 Aastra Models 6735i, 6737i, and 6800i Series SIP IP Phones SIP 3.3.1 Service Pack 3 Release Notes RN-001037-03 REV14 – 04.2014...

  • Page 2: Table Of Contents

    Content Aastra Models 6735i, 6737i and 6800i Series SIP IP Phone Release Notes 3.3.1 Service Pack (SP)3 ........1 About this Document .

  • Page 3: Aastra Models 6735I, 6737I And 6800I Series Sip Ip Phone Release Notes 3.3.1 Service Pack

    SIP IP Phone Installa- tion Guide and the SIP IP Phone User Guide. For detailed information about more advanced features, see the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide and/or the Development Guide XML API For Aastra SIP Phones.

  • Page 4: General Information

    Generic SIP 3.3.1 SP3 FC-001416-00-REV00 April 2014 6867i Generic SIP 3.3.1 SP3 FC-001417-00-REV00 April 2014 Hardware Supported This release of firmware is compatible with the following Aastra IP portfolio products: • 6735i • 6737i • 6863i • 6865i • 6867i...

  • Page 5: New Features In Release 3.3.1 Sp3

    Each feature also specifies whether it affects the Administrator, the User, or the XML Developer. This table may also provide the documentation location of features that have already been documented in Aastra’s documentation suite. Refer to those documents for more information about the applicable feature. Feature...

  • Page 6: Ui Features

    3-way conference. (For Users) *Applicable to 6867i only Note: For details, please refer to the Aastra Model 6867i IP Phone Quick Reference Guide. RN-001037-03 REV14 – 04.2014...
  • Page 7 Pressing the center Select key selects/sets options and performs various actions on each screen. *Applicable to 6867i only Note: For details, please refer to the Aastra Model 6867i IP Phone Quick Reference Guide. RN-001037-03 REV14 – 04.2014...

  • Page 8: Additional Information

    Additional Information Configuration Features 6867i Softkey Overview The 6867i IP phone has 6 top non-state based softkey buttons (with LEDs) and 4 bot- tom state-based softkey buttons (without LEDs). A total of 20 top softkeys and 18 bot- tom softkeys are programmable. Top Softkeys Bottom Softkeys The following table lists the functions you can set on the bottom softkeys and pro-...
  • Page 9 Additional Information Key Function Description Indicates the key is configured to accept an XML application for accessing customized XML services. Flash Indicates the key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 10 Additional Information The top softkeys can be programmed with all of the functions listed above, but can also be programmed with the following additional functions: Key Function Description Line Indicates the key is configured for line use. Indicates the key is configured for Busy Lamp Field (BLF) functionality. BLF/List Indicates the key is configured for BLF/List functionality.

  • Page 11: 6867I Hard Key Reprogramming

    Additional Information 6867i Hard Key Reprogramming Configuration parameters have been introduced in Release 3.3.1 SP3 allowing Admin- istrators the ability to reprogram 7 of the 6867i IP phone’s hard keys with any one of the phone’s softkey functions. 6867i Hard Key Mapping hardkey10 Default type: directory hardkey9...
  • Page 12 Additional Information The following parameters can be used to reprogram the hard keys: Configuration Parameter Description hardkeyN type The type of key to which you would like to change the hard key. Valid types include: • none - Indicates no setting for the hard key. •...
  • Page 13 Additional Information Configuration Parameter Description hardkeyN type (continued) • xfer- Indicates the hard key is configured as a Transfer key for transferring calls. • icom - Indicates the hard key is set to be used as the Intercom key. • phonelock - Indicates the hard key is set to be used to lock/unlock the phone.
  • Page 14 Additional Information In addition to the above basic parameters, the following supplementary parameters can also be used for the hard keys: Configuration Parameter Description hardkeyN lock Locks the specified hard key on the IP phones. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
  • Page 15 Reprogramming Hard Key Functionality Using the Configuration Files Use the following parameters to reprogram the functionality of hard keys: Parameter – Configuration Files hardkeyN type aastra.cfg, <model>.cfg, <mac>.cfg Description The type of key to which you would like to change the hard key. Valid types include: •...
  • Page 16 Additional Information Description (continued) • sprecode - Indicates the key is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 auto- matically activates a service provided by the server. •...
  • Page 17 Parameter – Configuration Files hardkeyN value aastra.cfg, <model>.cfg, <mac>.cfg Description The value you would like to assign to the hard key you are configuring. The “hardkeyN value” parameter can be set for the following key types only: •...
  • Page 18 • $$LOCALIP$$ • $$REMOTENUMBER$$ • $$DISPLAYNAME$$ • $$SIPUSERNAME$$ • $$INCOMINGNAME$$ • $$CALLDURATION$$ • $$CALLDIRECTION$ • For park and pickup values, refer to the Aastra 6700i, 6800i, and 9000i Series SIP IP Phones Administrator Guide. Format String Default Value Range Example hardkey1 value: 123456+ (example of a speeddial prefix) RN-001037-03 REV14 –...
  • Page 19 Additional Information Parameter – Configuration Files hardkeyN line aastra.cfg, <model>.cfg, <mac>.cfg Description The line associated with the hard key you are configuring. The “hard- keyN line” parameter can be set for the following key types only: • speeddial • •...
  • Page 20 Additional Information Parameter – Configuration Files hardkeyN ring splash aastra.cfg, <model>.cfg, <mac>.cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • Silence (ring splash off ).
  • Page 21 Additional Information Range For BLF For BLF/List 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 (Normal) 102 (Ring tone 3) 2 (Normal - delayed) 103 (Ring tone 4) 3 (Periodic) 104 (Ring tone 5) 4 (Periodic - delayed) 105 (Silence) 5 (Low volume) 6 (Low volume - delayed)

  • Page 22: Sip Features

    Active VoIP recording is now supported by the 6735i and 6737i IP phones in Release 3.3.1 SP3. When using the IP phones with an Aastra call manager supporting voice recording and a recording system with the predefined subset of the SIP interface, administrators can configure the phones to send duplicate copies of the transmit and receive RTP or SRTP voice packets to the voice recording system.
  • Page 23 Additional Information recording system. The IP phone will check and respond to SIP messages coming from these IP addresses. If all of these parameters are left undefined, the active VoIP record- ing feature is disabled. A whitelist can also be configured for RTP/SRTP packet destination authentication using the “recording destinationN”...
  • Page 24 Voice Recording System Authentication Whitelist Settings Parameter – Configuration Files recorder addressN aastra.cfg, <model>.cfg, <mac>.cfg (N is a number from 1 to 6) Description Specifies a trusted IP address (maximum of six) corresponding to the voice recording system. The IP phone will check and respond to SIP messages coming from these IP addresses on the port defined by the “sip services port”...
  • Page 25 RTP/SRTP Packet Destination Authentication Whitelist Settings Parameter – Configuration Files recording destinationN aastra.cfg, <model>.cfg, <mac>.cfg (N is a number from 1 to 6) Description Specifies trusted IP addresses (maximum of six) corresponding to the destination where the RTP/SRTP packets should be sent. The IP phone will check to see if the destination IP addresses are trusted before sending the duplicated RTP/SRTP packets.
  • Page 26 Additional Information Parameter – Configuration Files recording beep direction aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies where the periodic beep tone (notifying users that their call is being recorded) should be played. Format Integer Default Value 1 (Network) Range 0 (Local) 1 (Network)

  • Page 27: 6735I/6737I Enhanced Park/Pickup Configuration Method

    Administrators are required to define the “sprecode” and “pickup- sprecode” global configuration parameters (or alternatively define the “Park Call” and “Pickup Parked Call” fields in the Aastra Web UI). By employing the static config- uration method, the Park and Pickup keys are automatically generated and displayed on the phone when the context presents itself (i.e.
  • Page 28 *68;*88;broadworks Notes: • To set the enhancement using the Aastra Web UI the “Park Call” and “Pickup Parked Call” along with the “Park Pickup Config” fields must be defined. • Programmable keys/softkeys do not need to be configured when utilizing this enhanced configuration method.
  • Page 29 Use the following parameters together in the configuration files to enable the enhanced park/pickup method: Parameter– Configuration Files sprecode aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the park code used to park a call to a park extension. For BroadSoft BroadWorks, the park code is *68. Format...
  • Page 30 Additional Information Parameter– Configuration Files pickupsprecode aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the pickup code used to pickup a call from a park extension. For BroadSoft BroadWorks, the pickup code is *88. Format Alphanumeric characters Default Value <Blank> Range Example pickupsprecode: *88 Parameter–...
  • Page 31 Additional Information Enabling the Park/Pickup Enhancement Using the Aastra Web UI (for BroadSoft BroadWorks only) Use the following procedure in the Aastra Web UI to enable the enhanced park/pickup method: Click on Basic Settings ->Preferences ->General Enter the park code in the Park Call field to which active calls will be parked (e.g. *68 for BroadSoft BroadWorks).
  • Page 32 Additional Information Under Advanced SIP Settings in the “Park Pickup Config” field enter in the appropriate values based on the following syntax: <park_code>,<park_dial_code>; <pickup_code>,<pickup_dial_code>;broadworks Click Save Settings to save your changes. Click on Operation->Reset Click on Restart to restart the IP phone and apply the changes. RN-001037-03 REV14 –...

  • Page 33: Ui Features

    Additional Information UI Features 6867i Configurable Home/Idle Screen Modes The 6867i IP phone contains two Home/Idle screen layout options. The default pri- mary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the line number in the top status bar. Note: Screen Name 2 (“sip screen name 2”) is not displayed on the 6867i IP phone’s screen when the primary screen mode is configured for use.
  • Page 34 Use the following parameter to switch the 6867i IP phone’s Home/Idle screen mode. Parameter – Configuration Files idle screen mode aastra.cfg, <model>.cfg, <mac>.cfg Description Used to switch between the two Home/Idle screen modes. The primary screen mode provides users with a larger date and time and displays the Screen Name (“sip screen name”) parameter beside the...

  • Page 35: 6867I Custom Background Image Support

    Additional Information 6867i Custom Background Image Support Administrators have the option of customizing or branding the Home/Idle screen of the 6867i IP phone with their own company logo or custom image. This is accom- plished by placing the desired .png file on a TFTP, FTP, HTTP, or HTTPS server and defining the “background image”...
  • Page 36 Use the following parameter to customize the 6867i IP phone’s background image. Parameter – Configuration Files background image aastra.cfg, <model>.cfg, <mac>.cfg Description Used to define the location of a custom background image. When configured, the phone will use the defined image as the background image on the Home/Idle screen.

  • Page 37: Issues Resolved In Release 3.3.1 Sp3

    Issues Resolved in Release 3.3.1 SP3 This section describes the issues resolved on the SIP IP phones in Release 3.3.1 SP3. The following table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, these resolved issues apply only to the 6735i and 6737i SIP IP phones.
  • Page 38 Issues Resolved in Release 3.3.1 SP3 Issue Number Description of Fix DEF33518 When connected to a Gigabit Ethernet switch, the phone did not save the user’s changes when a user switched the phone’s LAN port speed/duplex negotiation settings from Auto Negotiation to Full Duplex, 100 Mbps. This issue has been resolved.
  • Page 39 Issues Resolved in Release 3.3.1 SP3 Issue Number Description of Fix DEF33420/CLN33426 With a 3-way conference call on hold and after a call on a secondary line was transferred, the 3-way conference screen did not display the correct informa- tion. This issue has been fixed. DEF33612 When the phone was configured for TLS/SRTP mode, an issue was observed whereby the Message Waiting Indicator (MWI) LED would turn on and stay lit...

  • Page 40: Contacting Aastra Support

    Contacting Aastra Support If you have read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Aastra Support via one of these methods: North America • Toll Free 1-800-574-1611 •...
  • Page 41 Disclaimer Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

This manual is also suitable for:

6737i6800i series6863i6865i6867i

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