Using Functions While In A Call - Aastra 620d User Manual

Using functions while in a call

This section explains the different options provided by your phone while you are
in a call.
Enquiry call during a call
You want to call someone else briefly without losing your current call partner. Then
you want to resume your conversation with your original call partner.
With the Enquiry function you can call someone else in the middle of a call and put
your original call partner on hold. You can make enquiry calls to both internal and
external users.
Enquiry
<Phone number>
End call
Aastra 620d
eud-1291/1.2 – R3.0 – 04.2013
You are making/taking a call:
Press the Enquiry softkey.
Enter the phone number of the enquiry call party.
➔
Enquiry call party is called; first call partner is on hold.
Note:
You can also find the call number of the user you want in the phone book or in
a call list.
To end the enquiry call:
Press the End call softkey or the End key.
➔
You are now back through to your original call partner.
Notes:
• If your enquiry call party hangs up and you also go on-hook by mistake, you
will hear a continuous ringing signal for 10 seconds to draw your attention
to the person still on hold. If you press the Call key during the continuous
ringing, you will be reconnected with your first call partner.
• If the other user does not answer, you can cancel the enquiry call with the
End call softkey and take back the first call.
Supplementary features
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