Input option hardware errors
3xx error messages
Error code
Description
321.51
Motor 1 (Pick/Lift) motor no first encoder
321.52
Motor 1 (Pick/Lift) motor stop error
321.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
322.54
Motor 2 (Separator/Passthru) motor no first encoder Go to
322.55
Motor 2 (Separator/Passthru) motor stop error
322.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
324.57
Motor 3 motor no first encoder
324.58
Motor 3 motor stop error
324.59
Motor 3 PWM underflow (motor overspeed)
325.60
Hardware error—Board ID unknown
325.61
Hardware error—Option type unknown
325.62
Hardware error—Product ID unknown
325.63
Hardware error—Sensors are not plugged on the
board.
331.51
Motor 1 (Pick/Lift) motor no first encoder
331.52
Motor 1 (Pick/Lift) motor stop error
331.53
Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
332.54
Motor 2 (Separator/Passthru) Motor no first encoder Go to
332.55
Motor 2 (Separator/Passthru) motor stop error
332.56
Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
334.57
Motor 3 motor no first encoder
334.58
Motor 3 motor stop error
334.59
Motor 3 PWM underflow (motor overspeed)
335.60
Hardware error—Board ID unknown
335.61
Hardware error—Option type unknown
335.62
Hardware error—Product ID unknown
335.63
Hardware error—Sensors are not plugged on the
board.
Action
Go to
"Option tray pick/lift motor service check" on
page
106.
"Option tray separator/passthrough motor
service check" on page
Go to
"Option tray ACM motor service check" on
page
107.
Go to
"Option tray controller card service check" on
page
108.
Go to
"Option tray pick/lift motor service check" on
page
106.
"Option tray separator/passthrough motor
service check" on page
Go to
"Option tray ACM motor service check" on
page
107.
Go to
"Option tray controller card service check" on
page
108.
Diagnostic information
105
4514-630, -635, -636, -638, -639, -649
107.
107.