Printer is printing blank pages
Actions
Step 1
Check the toner cartridge level.
Is the toner level low?
Step 2
Check the cartridge plunger.
Is the cartridge plunger properly attached to the front door and is the
spring functioning properly?
Step 3
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Step 4
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Step 5
Check the transfer roll left contact spring for damage.
Is it free of damage?
Step 6
Reseat the cables JGLV1 and JVIDEO1 or JUICC1 on the controller board.
Does the problem remain?
Yes
Replace the toner
cartridge.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Replace the power
supply. See
supply removal" on
page
Diagnostic information
34
4514-630, -635, -636, -638, -639, -649
No
Go to step 2.
Replace the cartridge
plunger. See
plunger removal" on
page
196.
Replace the imaging
unit.
Replace the transfer
roll. See
removal" on page
195.
Replace the printer.
The problem is solved.
"Power
225.
"Cartridge
"Transfer roll