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KitchenAid Pro Line KHEV01RSS Technical Education

Front-loading gas and electric dryers
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KAL-7
TECHNICAL EDUCATION
Pro Line
®
FRONT-LOADING
GAS AND ELECTRIC
DRYERS
MODELS: KHEV01RSS & KHGV01RSS
JOB AID 4317376

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  • Page 1 KAL-7 TECHNICAL EDUCATION Pro Line ® FRONT-LOADING GAS AND ELECTRIC DRYERS MODELS: KHEV01RSS & KHGV01RSS JOB AID 4317376...
  • Page 2 GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the In-Home Service Profes- ® sional to properly diagnose malfunctions and repair the KitchenAid Pro Line Front-Loading Gas and Electric Dryers. The objectives of this Job Aid are to: •...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Page GENERAL ..........................1-1 Dryer Safety ........................1-1 Model & Serial Number Designations ..................1-2 Model & Serial Number Label And Tech Sheet Locations ...........1-3 Specifications ........................1-4 INSTALLATION INFORMATION ....................2-1 Installation Instructions ......................2-1 PRODUCT OPERATION ......................3-1 Dryer Use ..........................3-1 Dryer Care ..........................
  • Page 4 Page COMPONENT TESTING ......................5-1 Door Sensor ........................5-1 Drum Rotation Sensor ......................5-2 Exhaust High Limit Thermostat ..................5-3 Thermal Cutoff (TCO) (Electric Dryers Only) ..............5-3 Electric Heater Element ...................... 5-4 Blower Capacitor ........................ 5-4 Drive Motor & Capacitor ..................... 5-5 Lint Filter Switch .........................
  • Page 5: General

    GENERAL DRYER SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
  • Page 6: Model & Serial Number Designations

    MODEL & SERIAL NUMBER DESIGNATIONS MODEL NUMBER (DRYER) MODEL NUMBER PRODUCT GROUP K = KITCHENAID PRODUCT IDENTIFICATION H = HORIZONTAL FEATURE CODE E = ELECTRIC G = GAS FEATURE CODE V = PROLINE SERIES YEAR OF INTRODUCTION R = 2005...
  • Page 7: Model & Serial Number Label And Tech Sheet Locations

    MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model/Serial Number label and Tech Sheet locations are shown below. Model & Serial Number Label Location...
  • Page 8: Specifications

    SPECIFICATIONS MODEL NUMBER KHEV01RSS KHGV01RSS CAPACITY (cu ft) 6.7 cu ft WRINKLE PROTECTION (Extra Care) Extended INTERMITTENT 150 MIN. On/Off Option Yes - Default on in Norm / Casual mode only TEMPERATURE SETTINGS EXTRA HIGH (°F) - HEAVY DUTY Yes - (165°F) HIGH (°F) - WHITE / COTTON Yes - (160°F) MEDIUM (°F) - NORMAL / CASUAL (Default Cycle)
  • Page 9: Installation Information

    INSTALLATION INFORMATION INSTALLATION INSTRUCTIONS TOOLS AND PARTS Parts Supplied Remove parts package from dryer drum. Gather the required tools and parts before Check that all parts are included. Remove the starting installation. Read and follow the safe- optional decorative mat (included) from the ty instructions provided with any tools listed top of the dryer and set aside.
  • Page 10 OPTIONS Parts needed Check local codes and with gas supplier. Pedestal Check existing gas supply, electrical supply Are you placing the dryer on a pedestal? and venting. Read “Electrical Requirements,” You may purchase a pedestal separately for pages 2-5 & 2-13, “Gas Supply Require- this dryer.
  • Page 11: Location Requirements

    LOCATION REQUIREMENTS Do not operate your dryer at temperatures below 45°F (7°C). At lower temperatures, the WARNING dryer might not shut off at the end of an auto- matic cycle. Drying times can be extended. The dryer must not be installed or stored in an area where it will be exposed to water and/or weather.
  • Page 12: Dryer Dimensions

    Dryer Dimensions Recommended spacing for recessed or closet installation, with or wihout a pedestal • For closet installation, with a door, mini- 57" (144.8 cm) mum ventilation openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.
  • Page 13 Mobile home - Additional installation • Do not use an extension cord. requirements • If codes permit and a separate ground wire This dryer is suitable for mobile home instal- is used, it is recommended that a qualified lations. The installation must conform to the electrician determine that the ground path Manufactured Home Construction and Safety is adequate.
  • Page 14 If using a power supply cord: If connecting by direct wire: Use a UL listed power supply cord kit marked Power supply cable must match power supply for use with clothes dryers. The kit should (4-wire or 3-wire) and be: contain: •...
  • Page 15: Make Electrical Connection

    MAKE ELECTRICAL CONNECTION DIRECT WIRE WARNING Electric Models Only POWER SUPPLY CORD WARNING Fire Hazard Use 10 gauge solid copper wire. Use a UL listed strain relief. Fire Hazard Disconnect power before making Use a new UL listed 30 amp power electrical connections.
  • Page 16 4. Install strain relief. Style 2: Direct wire strain relief Style 1: Power supply cord strain relief • Unscrew the removable conduit connector and any screws from a 3/4˝ (1.9 cm) UL • Remove the screws from a 3/4˝ (1.9 cm) listed strain relief (UL marking on strain re- UL listed strain relief (UL marking on strain lief).
  • Page 17 Electrical Connection Options 1. Remove center silver-colored terminal block screw. If your home has: And you will be Go to Section 2. Remove neutral ground wire from external connecting to: ground conductor screw. Connect neutral 4-wire receptacle A UL listed, 4-wire connection: ground wire and the neutral wire (white or (NEMA Type 14-30R)
  • Page 18 4. Connect the other wires to outer terminal 1. Remove center silver-colored terminal block screws. Tighten screws. block screw. 2. Remove neutral ground wire from exter- nal ground conductor screw. Connect neutral ground wire and place the hooked end (hook facing right) of the neutral wire (white or center wire) of direct wire cable under the center screw of the terminal 5.
  • Page 19 4. Place the hooked ends of the other direct 1. Loosen or remove center silver-colored wire cable wires under the outer terminal terminal block screw. block screws (hooks facing right). Squeeze 2. Connect neutral wire (white or center wire) hooked ends together. Tighten screws. of power supply cord to the center, silver- colored terminal screw of the terminal block.
  • Page 20 3-wire connection: Direct wire 3. Place the hooked ends of the other direct wire cable wires under the outer terminal Use where local codes permit connecting block screws (hooks facing right). Squeeze cabinet-ground conductor to neutral wire. hooked ends together. Tighten screws. Direct wire cable must have 5 ft (1.52 m) of ex- tra length so dryer can be moved if needed.
  • Page 21: Electrical Requirements

    3. Connect the other wires to outer terminal GROUNDING INSTRUCTIONS block screws. Tighten screws. • For a grounded, cord-connected dryer: This dryer must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by provid- ing a path of least resistance for electric current.This dryer is equipped with a cord 4.
  • Page 22 Gas Type • Must include a shutoff valve: Natural gas: In the U.S.A.: This dryer is equipped for use with Natural An individual manual shutoff valve must be gas. It is design-certified by CSA International installed within six (6) feet (1.8 m) of the for LP (propane or butane) gases with appro- dryer in accordance with the National Fuel priate conversion.
  • Page 23: Venting Requirements

    VENTING REQUIREMENTS Burner input requirements Elevations above 10,000 ft (3,000 m): WARNING • When installed above 10,000 ft (3,000 m) a 4% reduction of the burner Btu rating shown on the model/serial number plate is required for each 1,000 ft (300 m) above sea level.
  • Page 24 If this is a new vent system Clamps Vent Material • Use clamps to seal all joints. • Use a heavy metal vent. Do not use plastic • Exhaust vent must not be connected or se- or metal foil vent. cured with screws or other fastening devic- es that extend into the interior of the duct.
  • Page 25: Plan Vent System

    PLAN VENT SYSTEM Special provisions for mobile home installations Choose your exhaust installation type The exhaust vent must be securely fastened to Recommended exhaust installations a noncombustible portion of the mobile home This dryer vents from the rear of the dryer. structure and must not terminate beneath the mobile home.
  • Page 26: Make Gas Connection

    MAKE GAS CONNECTION The Vent system charts provide venting re- quirements that will help to achieve the best 1. Remove the red cap from the gas pipe. drying performance. Move the dryer close to its final location. Vent System Charts 2.
  • Page 27: Connect Vent

    CONNECT VENT LEVEL DRYER 1. Using a 4˝ (10.2 cm) clamp, connect vent All four dryer feet were preset to the same to exhaust outlet in dryer. If connecting to height at the factory. existing vent, make sure the vent is clean. 1.
  • Page 28 10. Set the dryer on a full heat cycle (not an air If you do not feel heat, turn off the dryer and check the following: cycle) for 20 minutes and start the dryer. If the dryer will not start, check the fol- •...
  • Page 29: Product Operation

    PRODUCT OPERATION DRYER USE STARTING THE DRYER WARNING WARNING Fire Hazard Explosion Hazard No washer can completely remove oil. Keep flammable materials and vapors, Do not dry anything that has ever had such as gasoline, away from dryer. any type of oil on it (including cooking Do not dry anything that has ever had oils).
  • Page 30: Pausing Or Restarting

    PAUSING OR RESTARTING To Use A Manual Cycle • Select a Manual Cycle. To pause the dryer at any time • Press the plus (+) or minus (–) key until the Open the door or press PAUSE/CANCEL desired drying time is displayed. Press plus once.
  • Page 31: Drying And Cycle Tips

    DRYING AND CYCLE TIPS STATUS DISPLAY Select the correct cycle and dryness level or Messages on the status display help you to temperature for your load. If an Automatic Cycle follow the progress of the dryer. is running, the display shows the estimated cycle time when your dryer is automatically sensing the dryness level of your load.
  • Page 32 Extra Care EXTRA CARE is displayed when this option is selected. This display stays on with the Cycle Complete display. See “Additional Features,” page 3-5. Check Lint Screen The Check Lint Screen display reminds you to check the lint screen. CHECK LINT SCREEN is displayed when the machine is turned on.
  • Page 33: Additional Features

    Automatic Preset Cycle Settings Manual Preset Cycle Settings Automatic Preset Cycle Settings Manual Preset Cycle Settings Automatic Cycles Temp. Time* Manual Cycles Temp. Default Time Load Type (Minutes) Load Type (Minutes) HEAVY DUTY Extra High TIMED DRY High Heavyweight mixed loads, Heavyweight, bulky items, cotton towels, bulky items bedspreads, work clothes...
  • Page 34: Drying Rack

    Cycle End Tone Air Only If the Cycle End Tone option is selected, a Use Air Only for items that require drying without signal will sound when a cycle is complete. If heat such as rubber, plastic and heat-sensitive the Extra Care feature is selected, the signal fabrics.
  • Page 35 Place drying rack inside dryer drum, po- You must select a time by pressing the sitioning the back wire on the ledge of the MANUAL DRY TIME (- or +) buttons. Reset inner dryer back panel. Push down on time as needed to complete drying. Refer front feet of drying rack, at the same time, to the following table.
  • Page 36: Dryer Care

    DRYER CARE CLEANING THE DRYER LOCATION IMPORTANT: • Do not run the dryer with the lint screen loose, Keep the dryer area clear and free from items damaged, blocked, or missing. Doing so can that would obstruct the flow of combustion and cause overheating and damage to both the ventilation air.
  • Page 37: Cleaning The Dryer Interior

    CLEANING THE DRYER INTERIOR VACATION AND MOVING CARE To clean dryer drum Vacation care Make a paste with powdered laundry de- Operate your dryer only when you are at home. tergent and very warm water. If you will be on vacation or not using your dryer for an extended period of time, you should: Apply paste to a soft cloth.
  • Page 38: Troubleshooting

    TROUBLESHOOTING DRYER OPERATION Unusual sounds • Has the dryer had a period of non-use? Dryer will not run If the dryer hasn’t been used for a while, • Has a household fuse blown, or has a there may be a thumping sound during the circuit breaker tripped? first few minutes of operation.
  • Page 39 DRYER RESULTS WARNING Clothes are not drying satisfactorily, drying times are too long, or load is too hot • Is the lint screen clogged with lint? Lint screen should be cleaned before each load. Explosion Hazard WARNING Keep flammable materials and vapors, such as gasoline, away from dryer.
  • Page 40 • Is the automatic cycle ending early? Loads are wrinkled The load may not be contacting the sensor • Was the load removed from dryer at the strips. Level the dryer. end of the cycle? Change the dryness level setting on Auto- •...
  • Page 41: Component Access

    COMPONENT ACCESS ® This section instructs you on how to service each component inside the Pro Line Front-Loading Gas and Electric Dryers. The components and their locations are shown below. COMPONENT LOCATIONS User Interface Door Sensor Control Board Drum Rotation Sensor Drum Light Moisture Sensor Front Drum Rollers...
  • Page 42: Removing The User Interface, The Control Board, And The Door Sensor

    REMOVING THE USER INTERFACE, THE CONTROL BOARD, AND THE DOOR SENSOR WARNING To remove the top cover, pull the cover back, align the pins with the keyhole slots in the side panels, and lift the cover off the dryer. Top Cover Lift Pull Electrical Shock Hazard...
  • Page 43 To remove the user interface: 10. To remove the control board: a) Using a pair of long-nose pliers, squeeze a) Loosen (do not remove) the four T-20 the locking tabs on the wire tie standoff, screws from the control board cover, and pull the standoff out of the control slide the cover to the right, and re- panel bracket mounting hole.
  • Page 44 11. To remove the door sensor: c) Remove the front nut from the door sensor and remove the sensor from a) Remove the control panel (see page the bracket. NOTE: When installing the 4-2 for the procedure). sensor, keep the end approximately 1/4˝ b) Remove the three T-20 screws from from the front nut so the tip is flush with the door sensor mounting bracket and...
  • Page 45: Removing The Drum Rotation Sensor

    REMOVING THE DRUM ROTATION SENSOR WARNING Connector Wire Standoff Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Sensor & Lower Nut Failure to do so can result in death or electrical shock. Unplug dryer or disconnect power. REASSEMBLY NOTE: When you reinstall the Turn off gas supply to dryer.
  • Page 46: Removing The Exhaust High Limit Thermostat & The Temperature Sensor

    REMOVING THE EXHAUST HIGH LIMIT THERMOSTAT & THE TEMPERATURE SENSOR WARNING Open the dryer door. Remove the four T-20 screws from the top of the toe panel, then remove the panel by pulling the top forward, and lifting and unhooking the bottom from the slots. 4 Screws Electrical Shock Hazard Disconnect power before servicing.
  • Page 47 Remove the four T-20 screws from the 13. To remove the exhaust high limit ther- exhaust vent bracket and pull the bracket mostat: off the vent. a) Disconnect the two connectors with the red-silver wires from the terminals. b) Remove the two nuts from the exhaust 2 Screws high limit thermostat and remove the thermostat.
  • Page 48: Removing The High Limit Thermostat, Thermal Cutoff (Tco), And Heater Elements (Electric Dryers Only)

    REMOVING THE HIGH LIMIT THERMOSTAT, THERMAL CUTOFF (TCO), AND HEATER ELEMENTS (ELECTRIC DRYERS ONLY) WARNING Remove the two T-20 screws from the heater bracket. Remove the two 7/16˝ hex nuts from the heater bracket. Remove the heater bracket from the two studs, rotate it to the right side, and prop the heater up with the bracket so that you Electrical Shock Hazard...
  • Page 49 To remove the high limit thermostat: b) Disconnect the black and red wires from the heater element terminals. a) Disconnect the red wires from the ter- c) Remove the 7 top and bottom cover minals. mounting screws. b) Remove the two mounting screws. 3 Top Cover Screws 10.
  • Page 50: Removing The Burner Assembly, Flame Sensor, Thermal Cutoff (Tco), And High Limit Thermostat (Gas Dryers Only)

    REMOVING THE BURNER ASSEMBLY, FLAME SENSOR, THERMAL CUTOFF (TCO), AND HIGH LIMIT THERMOSTAT (GAS DRYERS ONLY) WARNING c) Disconnect the following wires from the burner assembly: • 2-wire connector from the ignitor. • 2-wire & 3-wire connectors from the coil assembly. Electrical Shock Hazard Ignitor Connector Disconnect power before servicing.
  • Page 51 e) To remove the coils from the burner To remove the flame sensor: assembly, remove the two screws from a) Remove the blue and white wires from the bracket, and lift the two coils off the the sensor terminals. cores. b) Remove the hex-head screw from the flame sensor and remove the sensor from the burner funnel.
  • Page 52: Removing The Drive Motor & Motor Capacitor

    REMOVING THE DRIVE MOTOR & MOTOR CAPACITOR WARNING To remove the drive motor: a) From the rear of the dryer, remove the drive belt from the drive motor pulley. To do this, pull back on the belt, and rotate the pulley until the belt is off. b) Remove the two 7/16˝...
  • Page 53 To remove the motor capacitor: f) Remove the four 1/2˝ nuts and washers from the drive motor mounting plate and NOTE: The motor capacitor can be re- remove the motor from the plate. placed without removing the drive motor from the unit. a) IMPORTANT: Discharge the capacitor by touching a 20,000 Ω...
  • Page 54: Removing The Blower Capacitor And The Lint Filter Switch

    REMOVING THE BLOWER CAPACITOR AND THE LINT FILTER SWITCH WARNING Blk Wire Black Insulator Electrical Shock Hazard Blk Wire Disconnect power before servicing. White Replace all parts and panels before Insulator operating. Failure to do so can result in death or Brn Wire electrical shock.
  • Page 55 d) Bend the retaining tab away from the e) Press the locking tab to release the lint lint filter switch. filter switch from the bracket and push the switch out of the bracket. Retaining Tab Locking Tab Lint Filter Switch Lint Filter Switch Bracket 4-15...
  • Page 56: Removing The Blower Motor

    REMOVING THE BLOWER MOTOR Open the dryer door. WARNING Remove the four T-20 screws from the top of the toe panel, then remove the panel by pulling the top forward, and lifting and unhooking the bottom from the slots. 4 Screws Electrical Shock Hazard Disconnect power before servicing.
  • Page 57 Remove the four T-20 screws from the 12. Disconnect the two red-silver wires from exhaust vent bracket and pull the bracket the high limit thermostat terminals. off the vent. 13. Unlatch and disconnect the temperature sensor connectors from the mounting bracket.
  • Page 58 16. Position the wire harness on top of the 19. Remove the four locknuts and washers blower motor assembly and remove the from the blower motor bracket. assembly from the dryer. 20. Remove the five blower motor screws and washers from the bracket and remove the bracket and motor from the housing.
  • Page 59: Removing The Belt And Drum

    REMOVING THE BELT AND DRUM WARNING 4 Screws Toe Panel Electrical Shock Hazard Disconnect power before servicing. Remove the heater assembly from the Replace all parts and panels before front of the dryer (see page 4-8 (electric) operating. or 4-10 (gas) for the procedure). Failure to do so can result in death or Remove the three T-20 screws from the electrical shock.
  • Page 60 10. Lay a covering on the floor in front of the Trunnion Screws dryer, large enough to protect the front of Washer the dryer. Spacer 11. Remove the two screws from the door handle, and remove the handle. Cover Plate 12.
  • Page 61 b) Lift the bottom of the rear support panel To reinstall a new belt on the unit: off the back of the drum just far enough If not already done, install the drum in the to slide the belt down behind the drum dryer.
  • Page 62: Removing The Moisture Sensor

    REMOVING THE MOISTURE SENSOR WARNING Carefully pull the moisture sensor forward, and slide the two wire connectors out of the access hole. Disconnect the black and red wire connectors from the moisture sensor terminals. NOTE: The connectors and holes are a snug fit, so be careful when you remove the connectors that they do not pull off Electrical Shock Hazard...
  • Page 63: Adjusting A Drum Roller

    ADJUSTING A DRUM ROLLER The center lead connects to the white WARNING • wire terminal. • The unmarked lead connects to the red wire terminal. c) Remove the screw from the ground wire. d) Remove the two T-20 screws from the Electrical Shock Hazard AC terminal block, then pull the block and the rubber grommet through the...
  • Page 64 NOTE: The roller should keep the drum cen- d) Rotate the roller bracket so that the roller tered with the round flange on the rear (or front) makes firm contact with the rim of the panel. If the roller is not adjusted properly, the drum.
  • Page 65: Removing A Drum Roller

    REMOVING A DRUM ROLLER WARNING Air Duct Electrical Shock Hazard Left & Right Disconnect power before servicing. Roller Bracket Replace all parts and panels before Hardware operating. Failure to do so can result in death or electrical shock. Unplug dryer or disconnect power. Turn off gas supply to dryer.
  • Page 66: Removing A Side Panel

    REMOVING A SIDE PANEL Remove the left and right console screws WARNING and capture nuts. Screw & Capture Nut Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 67 Gas Models: Disconnect the following con- 13. Lift the front panel straight up so the round nectors from the burner assembly: pins are out of their keyhole slots in the chassis, pull the panel forward, and remove a) Flame Sensor (WH & BU wires) it from the dryer.
  • Page 68 15. Move the side panel forward so that the tab is in the slotted part of the chassis, then Side Panel pull the tab out of the slot, and remove the panel from the dryer. Slide Panel Chassis Slotted Area Side Panel Tab 4-28...
  • Page 69: Component Testing

    COMPONENT TESTING Before testing any of the components, perform Check all connections before replacing com- • the following checks: ponents, looking for broken or loose wires, failed terminals, or wires not pressed into • Control failure can be the result of corrosion connectors far enough.
  • Page 70: Drum Rotation Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRUM ROTATION SENSOR Refer to page 4-5 for the procedure for access- ing the drum rotation sensor. Drum Magnet The drum rotation sensor is a normally-open reed switch that is activated (closed) by a mag-...
  • Page 71: Exhaust High Limit Thermostat

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. EXHAUST HIGH LIMIT THERMOSTAT THERMAL CUTOFF (TCO) (ELECTRIC DRYERS ONLY) Refer to page 4-6 for the procedure for access- ing the exhaust high limit thermostat.
  • Page 72: Electric Heater Element

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. ELECTRIC HEATER ELEMENT BLOWER CAPACITOR Heater Terminal Block Refer to page 4-14 for the procedure for ac- cessing the blower capacitor.
  • Page 73: Drive Motor & Capacitor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DRIVE MOTOR & CAPACITOR Refer to page 4-12 for the procedure for ac- cessing the drive motor and capacitor. 1.
  • Page 74: Lint Filter Switch

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. LINT FILTER SWITCH (N.O.) TEMPERATURE SENSOR Switch Actuator Refer to page 4-14 for the procedure for ac- Refer to page 4-6 for the procedure for access- cessing the lint filter switch.
  • Page 75: Blower Motor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. BLOWER MOTOR MOISTURE SENSOR Moisture Sensor Refer to page 4-16 for the procedure for ac- cessing the blower motor.
  • Page 76: Gas Burner Coils

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. GAS BURNER COILS BURNER IGNITOR Refer to page 4-10 for the procedure for ac- Refer to page 4-10 for the procedure for ac- cessing the gas burner assembly.
  • Page 77: Flame Sensor

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. FLAME SENSOR HIGH LIMIT THERMOSTAT Refer to page 4-10 for the procedure for ac- Refer to pages 4-8 or 4-10 for the procedure cessing the flame sensor.
  • Page 78: Thermal Cutoff (Tco) (Gas Dryers Only)

    WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. THERMAL CUTOFF (TCO) Terminals (GAS DRYERS ONLY) Refer to page 4-10 for the procedure for ac- cessing the thermal cutoff (TCO).
  • Page 79: Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING ELECTRIC DRYERS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DISPLAY FAULT/ERROR CODES attempting to start a drying cycle, or after acti- vating the Diagnostic Test mode.
  • Page 80: Diagnostic Guide

    DIAGNOSTIC GUIDE IMPORTANT Before servicing, check the following: Electrostatic Discharge (ESD) • Make sure there is power at the wall out- Sensitive Electronics let. ESD problems are present everywhere. • Has a household fuse blown or circuit ESD may damage or weaken the electronic breaker tripped? Time delay fuse? control board.
  • Page 81: Diagnostic Tests

    Each button Each button controls its controls its own indicator. own indicator. Dryness Level button controls the More indicator, Temp button controls Extra Care button Cycle End Tone button “-” button controls the Normal indicator, all indicators controls all indicators controls all indicators “+”...
  • Page 82: Programming The Controls

    Diagnostic: Console switches and indicators Results shown in Estimated Press button: Time Remaining display: Pressing each button or turning the cycle se- Extra Delicate Exhaust temperature lector to each cycle should cause a beep tone Casual Tumbler rotation speed and control one or more LEDs as shown in Delicate Blower rotation speed Figure 1.
  • Page 83: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. PROBLEM POSSIBLE CAUSE / TEST NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each problem.
  • Page 84: Troubleshooting Tests

    TROUBLESHOOTING TESTS Access the machine control electronics without disconnecting any wiring to the NOTE: These checks are done with the dryer control board. See Accessing & Remov- unplugged or disconnected from power. ing the Electronic Assemblies, page 6-12. TEST #1 Supply Connections With an ohmmeter, check for continu- This test assumes that proper voltage is pres- ity between the L1 terminal of the plug...
  • Page 85 Check the drive motor and motor capaci- Check the resistance value of the motor’s tor. Access the drive motor by removing Main winding coil by contacting points 7 the toe panel. See Removing the Toe and 8 of the white motor connector, as Panel, page 6-14.
  • Page 86 Dryer does not heat: Next, reverse the leads so the black me- ter lead contacts the black wire and the Unplug dryer or disconnect power. red meter lead contacts the white wire. Remove the toe panel to access the ther- You should read approximately 1.8 on mal components.
  • Page 87 TEST #3a Temperature Sensor If E1 or E2 does not flash in the display, the connections to the temperature sen- The machine control electronics monitors the sor are good. Therefore, check the tem- exhaust temperature using the temperature perature sensor’s resistance value at any sensor, and cycles the heater relay on and off or all of the temperature levels in ques- to maintain the desired temperature.
  • Page 88 TEST #3b Exhaust High Limit The following items are part of this system: Manual Reset • Metal sensor strips Unplug dryer or disconnect power. • Machine control electronics Access the machine control electronics. Enter the Diagnostic Test #1 mode. See See Accessing &...
  • Page 89 Measure the resistance across the pins of A single LED does not light up: the moisture sensor. If a small resistance Press the button associated with the LED is measured here, replace the moisture several times. If the LED does not light up, sensor.
  • Page 90: Accessing & Removing The Electronic Assemblies

    TEST #6 Door Switch TEST #8 Dry Rack Sensor Go into the Diagnostic Test #1 mode, page This test will check the wiring to the dry rack 6-3. Functionality is verified by the appear- sensor and the dry rack sensor itself. ance of an alpha numeric code in the display Unplug dryer or disconnect power.
  • Page 91 Slide the console so that the console pins Removing the User Interface Assembly located at the bottom corners of the con- Remove the hold down tabs. See Figure 8. sole move up and out from the slots, re- Remove the user interface assembly. moving the console from the front of the machine.
  • Page 92: Removing The Toe Panel

    REMOVING THE TOE PANEL ACCESSING THE BLOWER ASSEMBLY COMPONENTS Unplug dryer or disconnect power. Unplug dryer or disconnect power. Remove four screws from the top of the Remove the back panel and the duct toe panel. support bracket from the dryer. Slide the toe panel down, then pull it out Remove the toe panel from the dryer from the bottom.
  • Page 93 b) Remove the wires from the hook in the To remove the blower motor: blower motor housing. See Figure 13. a) Remove the blower motor housing as- sembly and the top housing cover by following steps 6a through 6e. b) Remove the four 3/8˝ (7mm) nuts, split washers, and flat washers from the top blower motor housing.
  • Page 94: Gas Dryers

    GAS DRYERS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. DISPLAY FAULT/ERROR CODES attempting to start a drying cycle, or after acti- vating the Diagnostic Test mode.
  • Page 95: Diagnostic Guide

    DIAGNOSTIC GUIDE IMPORTANT Before servicing, check the following: Electrostatic Discharge (ESD) • Make sure there is power at the wall outlet. Sensitive Electronics • Has a household fuse blown or circuit ESD problems are present everywhere. breaker tripped? Time delay fuse? ESD may damage or weaken the machine •...
  • Page 96: Diagnostic Tests

    Each button Each button controls its controls its own indicator. own indicator. Dryness Level button controls the More indicator, Temp button controls Extra Care button Cycle End Tone button “-” button controls the Normal indicator, all indicators controls all indicators controls all indicators “+”...
  • Page 97: Programming The Controls

    Diagnostic: Console switches and indicators Results shown in Estimated Press button: Time Remaining display: Pressing each button or turning the cycle se- Extra Delicate Exhaust temperature lector to each cycle should cause a beep tone Casual Tumbler rotation speed and control one or more LEDs as shown in Fig- Delicate Blower rotation speed ure 1.
  • Page 98: Troubleshooting Guide

    TROUBLESHOOTING GUIDE WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. PROBLEM POSSIBLE CAUSE / TEST NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each problem. WON’T POWER UP.
  • Page 99: Troubleshooting Tests

    TROUBLESHOOTING TESTS NOTE: These checks are done with the dryer unplugged or disconnected from power. TEST #1 Supply Connections This test assumes that proper voltage is pres- ent at the outlet. Unplug dryer or disconnect power. Remove the cover plate from the top right corner of the back of the dryer.
  • Page 100 Check the drive motor and motor capaci- Check the resistance value of the motor’s tor. Access the drive motor by removing Main winding coil by contacting points 7 the toe panel. See Removing the Toe and 8 of the white motor connector, as Panel, page 6-30.
  • Page 101 Dryer does not heat: Perform TEST #3b. If the exhaust high limit manual reset is OK, go to step 4. Unplug dryer or disconnect power. Locate the high limit thermostat. See Fig- Remove the toe panel to access the ther- ure 6.
  • Page 102 TEST #3a Temperature Sensor Hold a glass bulb thermometer capable of reading from 32° to 82°C (90° to 180°F) The machine control electronics monitors the in the center of the exhaust outlet. The exhaust temperature using the temperature correct exhaust temperatures are as fol- sensor, and cycles the heater relay on and off lows: to maintain the desired temperature.
  • Page 103 TEST #3c Gas Valve If a continual beep tone is heard as soon as the diagnostic mode is started, a short Unplug dryer or disconnect power. circuit exists in the moisture sensor sys- Access the gas valve by first removing tem.
  • Page 104 Unplug dryer or disconnect power. A single LED does not light up: Access the moisture sensor by remov- Press the button associated with the LED ing the 2 moisture sensor screws, then several times. If the LED does not light up, disconnect the moisture sensor wire con- the LED has failed.
  • Page 105 TEST #6 Door Switch • If any of the conditions are not met check that the wires between the lint Go into the Diagnostic Test #1 mode. See drawer switch and machine control page 6-18. Functionality is verified by the ap- electronics are properly connected.
  • Page 106: Accessing & Removing The Electronic Assemblies

    ACCESSING & REMOVING THE Disconnect the door switch cable from the control board and disconnect the UI ELECTRONIC ASSEMBLIES (User Interface) cable from the UI. Also There are two electronic assemblies; the user cut the cable tie holding the UI cable to interface assembly, and the machine control the console.
  • Page 107: Accessing & Removing The Blower Assembly

    Remove all the wire connections to the ACCESSING THE BLOWER machine control board. See Figure 11 ASSEMBLY COMPONENTS below. Unplug dryer or disconnect power. Remove screws that fasten the control Turn off gas supply to dryer. board to the mounting bracket, and pull it Remove the back panel and the duct from the mounting bracket.
  • Page 108: Removing The Toe Panel

    c) Unlatch and disconnect the 4-pin har- To remove the blower motor: ness connector from the temperature a) Remove the blower motor housing as- sensor connector. sembly and the top housing cover by d) Disconnect the 4-pin sensor connec- following steps 7a through 7e. tor from the mounting bracket.
  • Page 109: Wiring Diagrams

    WIRING DIAGRAMS ELECTRIC DRYER...
  • Page 110: Gas Dryer

    GAS DRYER...
  • Page 111: Product Specifications

    WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR ROPER PRODUCTS: 1-800-447-6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870...

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