Trouble Shooting - ATCOM AT800DP User Manual

AT800 Series User
AT800 Series AT800 AT800 Series Series User User User Manual
g) Wait till the phone finish upgrading, and it will reboot automatically
How How How How to to to to make make make make direct direct direct IP IP IP IP calls direct
Press headset key to hear dial tone, and then press the third softkey "number" twice to
switch to "IP". Using * key to inputting ".". If user wants to dial 192.168.1.100, then press
192*168*1*100. After inputting the IP address, press dial key to dial it out.
How How How to to to to connect connect connect
How connect headset
Headset is standard RJ9 jack in following PIN sequence(from left to right):
Mic-
Spk-
Spk+
Mic+
Please keep in mind that the wrong PIN sequence of the headset will bring a voice problem.
1) Opposite sequence of mic+ and mic-
Very low volume in headset
2) Opposite sequence of spk+ and spk-
No any problem
3) Opposite sequence of mic+/mic- and spk+/spk-
Can not use any more
Trouble Trouble shooting shooting
Trouble

Trouble shooting

shooting
Phone Phone Phone Phone can can can can' ' ' ' t t t t register register register register to to to to the
1) Check the IP address. If set LAN port in DHCP mode, please make sure that the DHCP
server on.
2) Check the gateway
3) Check DNS server
4) Make sure the account information is the same as from ISP
5) Check the SIP server is on
6) Check the SIP register port, defaults to 5060
Device Device can can can' ' ' ' t t t t obtain obtain obtain IP IP IP IP address obtain
Device Device can
1) Make sure the Ethernet cable is plugged in the LAN port
ATCOM TECHNOLOGY CO., LIMITED
Manual
Manual Manual
calls calls calls
headset headset
headset
the the SIP the SIP SIP SIP server.
address address
address
server. server. server.
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