ATCOM AT800 series User Manual
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Summary of Contents for ATCOM AT800 series
- Page 1 ® ® ® ® ATCOM ATCOM ATCOM ATCOM AT800 series User Manual AT800 AT800 AT800 series series series User User User Manual Manual Manual Version: 1.0 2012-09-13 Downloaded from www.Manualslib.com manuals search engine...
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Page 2: Table Of Contents
AT800 Series Series Series Series User User User User Manual Manual Manual Manual content Contact ATCOM.............................. 5 AT800 Series Overview...........................6 Interfaces................................6 Hardware................................6 Software................................. 7 Network................................7 Management and Maintenance........................7 Protocol................................8 Compliant Standard............................8 Operating Requirement..........................8 Packing List..............................9 Getting started............................... 9 Keypad..............................9 Indicator status.............................11... - Page 3 Phone setting............................34 Preference............................ 34 Audio Device.........................34 LCD............................34 Control Timer Values (seconds)....................34 Date and Time........................35 Feature............................36 Speed dial..........................36 Call Forward..........................36 Others...........................37 Voice............................. 37 Echo Cancellation......................... 37 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
- Page 4 How to make direct IP calls........................43 How to connect headset........................43 Trouble shooting............................43 Phone can’t register to the SIP server....................43 Device can’t obtain IP address......................44 Conversation with one way speech......................44 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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Page 5: Contact Atcom
ATCOM ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’... -
Page 6: At800 Series Overview
Power input: DC 6~15V, 5W � LAN: RJ45 port � PC: RJ45 port � Headset jack 1 : RJ9 port Hardware Hardware Hardware Hardware � LCD: 128×32 dot matrix ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 7: Software
Management Management Maintenance Maintenance Management Management and and Maintenance Maintenance � Support firmware updating in safe mode � Support different level user management � Configuration via web , keypad ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 8: Protocol
The letter “e” is the first letter of “environment: and “electronic” . The rim is a round with two arrow, stands for recycle. The number 20 stands for the years of environment protection. Please note the years of environment protection is not discarding year nor usage life. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 9: Operating Requirement
RJ9 headset. headset. headset. headset. Refer Refer Refer Refer to to to to how to to to to connect connect connect connect headset headset headset headset ..ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 10: Keypad
AT800 AT800 AT800 AT800 Series Series Series Series User User User User Manual Manual Manual Manual Getting Getting started started Getting Getting started started Keypad Keypad Keypad Keypad (AT800D/AT800DP) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... - Page 11 Login button 1. Press to enter login interface to input SIP account username and password to register to sip server. 2. Press in login-ed state to input SIP account password to logout. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com...
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Page 12: Indicator Status
Installation Installation Installation Power Power Power Power on There are two options for network and power source connections. The administrator will advise which one to use. � DC Power ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 13: Dc Power
1. Plug in network cable at LAN port. 2. Plug in the power jack with DC 12V/500mA. The phone will show a loading bar and ATCOM logo, and then come into idle display after boot up absolutely. Power over Ethernet. Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. -
Page 14: Headset
Launch a web browser on a computer that can reach the phone on the network. � Enter the IP address of the phone in web browser address bar. For example: http://172.16.0.110 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 15: Place Or Answer A Call
Enter the Redial list menu, use navigation button to scroll down to highlight an history number, and press Dial to complete the call. � Use the programmable key to place a call to the pre-configured number. For AT800/AT800P, user can place a call as followings: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 16: Volume And Mute
When setting a programmable key to hold function, pressing the specified key again in hold mode can resume the call. � For AT800/AT800P, using programmable hold key can resume the call, refer to Programmable key details. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 17: Ending A Call
Conf softkey in Called party ringing state. When the third party answers the call, it will enter 3-way conference automatically. 2. After the third party answers the call, pressing Conf key to enter 3-way conference. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 18: Redial
Scroll and select Call Call forward forward: Forwarding calls to a single number. select CFWD CFWD CFWD CFWD All All Number, Number, Number, Number, enter the forward number; ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 19: Do Not Disturb
� Press edit edit edit edit to edit the selected entry cancel � Press cancel cancel cancel to exit the directory ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 20: Call History
Preference Preference and press select select select select � Scroll to Block Block Block Block Anonymous Anonymous Anonymous Anonymous Call Call Call Call and press edit edit edit edit ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 21: Speed Dial
LCD contrast level. � save save cancel cancel Press save save to save the change, cancel cancel to cancel. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 22: Backlight
� Voice Voice Mail Mail select select Scroll to Voice Voice Mail Mail, and press select select � � � � save save Enter voicemail number then save save ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 23: Reboot
Network Network Set mode on LAN port and PC port.AT800x supports static IP, DHCP client and PPPoE on LAN port. It can work as bridge and router mode on PC port. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... - Page 24 DHCP Service: set to yes, the PC port will work as a DHCP Server. Lease Start IP: the start IP for DHCP Server. Lease End IP: the end IP for DHCP Server. save � Press save save save ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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Page 25: Network
There are three sub-menus under network option: LAN Port, PC Port, Advance. LAN Port Port Port Port Set IP mode on LAN port. It supports Static IP,DHCP and PPPoE mode. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... - Page 26 LAN port and PC port work in bridge mode As Router LAN port and PC port work in router/NAT mode IP Address—PC port IP address Submit Mask—PC Port submit mask Enable DHCP server: enable/disable DHCP service ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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Page 27: Advance
Notes: VLAN can only works in bridge mode. If you enable VLAN in router mode, it will not work with VLAN. 3. 3. 3. 3. Port Port Port Port Link Link Link Link ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 28: Sip Settings
SIP T1 T1 T1 T1---RFC 3261 T1 value (RTT estimate). Range from 0 to 64 seconds. Defaults to 0.5 seconds SIP T2 T2 T2 T2---RFC 3261 T2 value, which is the maximum retransmit interval for non-INVITE requests and INVITE responses. Ranges from 0 to 64 seconds. Defaults to 4 seconds ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 29: Rtp Parameters
Warning Warning Warning: : : : Lin16-16 codec only supports RTP packet size = 10 ms because of the voice chip limitation. G.723 only allows 30ms/60ms RTP packet size. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... - Page 30 Name---iLBC codec name used in SDP, defaults to iLBC 22. Lin16-16 Lin16-16 Lin16-16 Lin16-16 Codec Codec Codec Codec Name Name Name Name---Lin16-16 codec name used in SDP, defaults to L16 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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Page 31: Account Settings
ISP, default is 5060 Use Outbound Outbound Outbound Outbound Proxy Proxy Proxy Proxy---Enable an outbound proxy. If set to no, the outbound proxy field is ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 32: Codec Configuration
Default Ring--- Ring--- Ring--- Ring---Set default ring tone for incoming calls. 6. 6. 6. 6. SRTP--- SRTP--- SRTP--- SRTP---Enable SRTP(Secure Real-time Transport Protocol), and it should work with sip server. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 33: Dial Plan
Elements can be one of the following: Individual keys ‘0’, ‘1’, ‘2’ . . . ‘9’, ‘*’, ‘#’. The letter ‘x’ matches any one numeric digit (‘0’ ... ‘9’) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 34: Phone Setting
After finishing, click submit to save changes. The phone will restart automatically. Phone Phone Phone Phone setting setting setting setting P P P P reference reference reference reference Audio Device Audio Audio Audio Device Device Device ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 35: Lcd
Time---The time of displaying call ended. If setting recorder time to 0, it will return to idle state immediately without displaying call ended and playing recorder tone when call is hung up by the other side.Range: 0 – 99 sec. Default is 12s. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... - Page 36 End time is 1 October, Sunday, 9:00:00 am The display time will be one hour early than the standard time. After finishing, click submit to make the changes effective. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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Page 37: Feature
Disturb---Enable or disable Do not disturb. When enabled, all incoming calls will be rejected. If always call forward or busy call forward is enabled, it will forwards the call to the target number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 38: Jitter Buffer
Normal Normal Normal Dela Dela Dela Delay---It is used as fixed delay which should be between min delay and max delay. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 39: Ring
� Outside Outside Dial Dial Tone Tone Tone--- --- --- ---An alternative to <Dial Tone> usually used to prompt the user to enter an Outside Outside Dial Dial Tone ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... -
Page 40: Programmable Key
Redial---redial key to dial out the last number. Voicemail---Set a voicemail key to dial out the voicemail aceess number which is configured in account settings webpage. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 41: Manual Update
Loade Loade Boot Boot Loade Loader---Upgrade the uboot file locally. It is a upgrade of the bottom driver of the phone and hardly be used. If user wants to upgrade uboot, please contact ATCOM support. � Firmware Firmware Firmware Firmware---Upgrade the firmware locally. -
Page 42: Phone Book
List---View, add, edit, delete black list entires. The numbers in blacklist will not be able to call the phone. Add: Click "New Contact" button to add new blacklist entry. Choose Blacklist mode, and filled in the ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 43: Call Log
Long press # key and plug in the adapter until it displays "Upgrading..." on LCD. e) The phone will start downloading the AT800.FW firmware from TFTP server After downloading finished, phone will upgrade automatically ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com... -
Page 44: Trouble Shooting
’ ’ ’ t t t t obtain obtain obtain obtain IP IP IP IP address address address Device Device can address 1) Make sure the Ethernet cable is plugged in the LAN port ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine... - Page 45 1) Make a direct IP call to make sure there is no problem with the headset receiver and microphone. 2) Enable STUN in SIP settings webpage 3) Set STUN server, as stun.xten.com 4) Click submit to restart the phone. 5) Make a call again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn Downloaded from www.Manualslib.com manuals search engine...
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