ATCOM AT800 Series User Manual
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Summary of Contents for ATCOM AT800 Series
- Page 1 All manuals and user guides at all-guides.com ® ® ® ® ATCOM ATCOM ATCOM ATCOM AT800 AT800 series series User User Manual Manual AT800 AT800 series series User User Manual Manual Version: 1.0 2012-09-13...
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Page 2: Table Of Contents
AT800 Series Series Series Series User User User User Manual Manual Manual Manual content Contact ATCOM.............................. 5 AT800 Series Overview...........................6 Interfaces................................6 Hardware................................6 Software................................. 7 Network................................7 Management and Maintenance........................7 Protocol................................8 Compliant Standard............................8 Operating Requirement..........................8 Packing List..............................9 Getting started............................... 9 Keypad..............................9 Indicator status.............................11... - Page 3 Call feature setting........................31 Dial Plan............................32 Phone setting............................34 Preference............................ 34 Audio Device.........................34 LCD............................34 Control Timer Values (seconds)....................34 Date and Time........................35 Feature............................36 Speed dial..........................36 Call Forward..........................36 Others...........................37 Voice............................. 37 Echo Cancellation......................... 37 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 4 Upgrading in the safe mode......................... 42 How to make direct IP calls........................43 How to connect headset........................43 Trouble shooting............................43 Phone can’t register to the SIP server....................43 Device can’t obtain IP address......................44 Conversation with one way speech......................44 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 5 The Introduction ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’...
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Page 6: Interfaces
AT800 Interfaces Interfaces Interfaces Interfaces � Power input: DC 6~15V, 5W � LAN: RJ45 port � PC: RJ45 port � Headset jack 1 : RJ9 port Hardware Hardware Hardware Hardware � LCD: 128×32 dot matrix ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 7: Software
LAN support DHCP Server � Qos support Diffserv Management Maintenance Management Management Management and and Maintenance Maintenance Maintenance � Support firmware updating in safe mode � Support different level user management � Configuration via web , keypad ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 8: Protocol
The letter “e” is the first letter of “environment: and “electronic” . The rim is a round with two arrow, stands for recycle. The number 20 stands for the years of environment protection. Please note the years of environment protection is not discarding year nor usage life. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 9 ATCOM additionally, use with with any RJ9 headset. headset. headset. headset. Refer Refer Refer Refer to to to to how to to to to connect connect connect connect headset headset headset headset ..ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 10: Keypad
All manuals and user guides at all-guides.com AT800 AT800 AT800 AT800 Series Series Series Series User User User User Manual Manual Manual Manual Getting started Getting Getting Getting started started started Keypad Keypad Keypad Keypad (AT800D/AT800DP) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 11 Message waiting indicator/ Ringing indicator Login button 1. Press to enter login interface to input SIP account username and password to register to sip server. 2. Press in login-ed state to input SIP account password to logout. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 12: Installation
When updating firmware, all indicators will be flash in frequence 1s on/ 1s off. Installation Installation Installation Installation Power Power Power Power on There are two options for network and power source connections. The administrator will advise which one to use. � DC Power ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 13: Poe
1. Plug in network cable at LAN port. 2. Plug in the power jack with DC 12V/500mA. The phone will show a loading bar and ATCOM logo, and then come into idle display after boot up absolutely. Power over Ethernet. Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. -
Page 14: Headset
2. Access the IP Phone administrator web user interface: � Launch a web browser on a computer that can reach the phone on the network. � Enter the IP address of the phone in web browser address bar. For example: http://172.16.0.110 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 15: Place Or Answer A Call
Enter the Redial list menu, use navigation button to scroll down to highlight an history number, and press Dial to complete the call. � Use the programmable key to place a call to the pre-configured number. For AT800/AT800P, user can place a call as followings: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 16: Volume
When setting a programmable key to hold function, pressing the specified key again in hold mode can resume the call. � For AT800/AT800P, using programmable hold key can resume the call, refer to Programmable key details. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 17: Ending A Call
Conf softkey in Called party ringing state. When the third party answers the call, it will enter 3-way conference automatically. 2. After the third party answers the call, pressing Conf key to enter 3-way conference. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 18: Redial
Press Menu Call forward � Scroll and select Call Call Call forward forward forward: CFWD CFWD Number, Number, Forwarding calls to a single number. select CFWD CFWD All All Number, Number, enter the forward number; ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 19 � Press delete delete delete delete to delete the selected entry � Press edit edit edit edit to edit the selected entry � cancel cancel Press cancel cancel to exit the directory ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 20: Block Anonymous Calls
Menu softkey � Scroll to Preference Preference Preference Preference and press select select select select � Scroll to Block Block Block Block Anonymous Anonymous Anonymous Anonymous Call Call Call Call and press edit edit edit edit ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 21: Auto Answer
LCD contrast level. save cancel � Press save save save to save the change, cancel cancel cancel to cancel. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 22: Backlight
� Press menu menu menu menu � Scroll to Voice Voice Voice Voice Mail Mail Mail Mail, and press select select select select � � � � save Enter voicemail number then save save save ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 23: Reboot
MAC address of LAN port Protocol: Network Network Network Network Set mode on LAN port and PC port.AT800x supports static IP, DHCP client and PPPoE on LAN port. It can work as bridge and router mode on PC port. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 24 DHCP Service: set to yes, the PC port will work as a DHCP Server. Lease Start IP: the start IP for DHCP Server. Lease End IP: the end IP for DHCP Server. save � Press save save save ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 25: Lan Port
The system status display basic information about the system: Network Network Network Network There are three sub-menus under network option: LAN Port, PC Port, Advance. Port Port LAN Port Port Set IP mode on LAN port. It supports Static IP,DHCP and PPPoE mode. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 26: Lan Port
LAN port and PC port work in bridge mode As Router LAN port and PC port work in router/NAT mode IP Address—PC port IP address Submit Mask—PC Port submit mask Enable DHCP server: enable/disable DHCP service ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 27: Advance
TIPS: The RTP/RTCP packet is voice packet, the others is data packet. Notes: VLAN can only works in bridge mode. If you enable VLAN in router mode, it will not work with VLAN. 3. 3. 3. 3. Port Port Link Link Port Port Link Link ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 28: Sip Settings
SIP T1 T1 T1 T1---RFC 3261 T1 value (RTT estimate). Range from 0 to 64 seconds. Defaults to 0.5 seconds SIP T2 T2 T2 T2---RFC 3261 T2 value, which is the maximum retransmit interval for non-INVITE requests and INVITE responses. Ranges from 0 to 64 seconds. Defaults to 4 seconds ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 29: Rtp Parameters
(ms)---Packet size in milliseconds, which can be 10, 20, 30, 40, 60 Warning Warning Warning Warning: : : : Lin16-16 codec only supports RTP packet size = 10 ms because of the voice chip limitation. G.723 only allows 30ms/60ms RTP packet size. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 30 21. iLBC iLBC Codec Codec Name Name---iLBC codec name used in SDP, defaults to iLBC 22. Lin16-16 Lin16-16 Lin16-16 Lin16-16 Codec Codec Codec Codec Name Name Name Name---Lin16-16 codec name used in SDP, defaults to L16 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 31: Sip
Server---SIP registration and proxy server provided from ISP SIP port port port port---SIP server port provided from ISP, default is 5060 Outbound Outbound Proxy Proxy Use Outbound Outbound Proxy Proxy---Enable an outbound proxy. If set to no, the outbound proxy field is ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 32: Codec Configuration
UDP. Default Default Default Default Ring--- Ring--- Ring--- Ring---Set default ring tone for incoming calls. 6. 6. 6. 6. SRTP--- SRTP--- SRTP--- SRTP---Enable SRTP(Secure Real-time Transport Protocol), and it should work with sip server. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 33: Dial Plan
Elements can be one of the following: Individual keys ‘0’, ‘1’, ‘2’ . . . ‘9’, ‘*’, ‘#’. The letter ‘x’ matches any one numeric digit (‘0’ ... ‘9’) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 34: Preference
After finishing, click submit to save changes. The phone will restart automatically. Phone Phone setting setting Phone Phone setting setting P P P P reference reference reference reference Audio Audio Audio Audio Device Device Device Device ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 35: Lcd
Time---The time of displaying call ended. If setting recorder time to 0, it will return to idle state immediately without displaying call ended and playing recorder tone when call is hung up by the other side.Range: 0 – 99 sec. Default is 12s. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 36 Start time is 1 April, Sunday, 8:00:00 am End time is 1 October, Sunday, 9:00:00 am The display time will be one hour early than the standard time. After finishing, click submit to make the changes effective. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 37: Others
Not Disturb Disturb---Enable or disable Do not disturb. When enabled, all incoming calls will be rejected. If always call forward or busy call forward is enabled, it will forwards the call to the target number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 38 Delay---The maximal delay of the jitter buffer. � Normal Normal Normal Normal Dela Dela Dela Delay---It is used as fixed delay which should be between min delay and max delay. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 39 Tone--- --- --- ---Played when prompting the user to enter a phone number. Outside Dial Tone Tone--- --- --- ---An alternative to <Dial Tone> usually used to prompt the user to enter an � Outside Outside Outside Dial Dial Dial Tone Tone ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 40 Speed Dial---speed dial key to dial out the number set in the frame Redial---redial key to dial out the last number. Voicemail---Set a voicemail key to dial out the voicemail aceess number which is configured in account settings webpage. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 41 Loade Loade Boot Boot Loade Loader---Upgrade the uboot file locally. It is a upgrade of the bottom driver of the phone and hardly be used. If user wants to upgrade uboot, please contact ATCOM support. � Firmware Firmware Firmware Firmware---Upgrade the firmware locally.
- Page 42 List---View, add, edit, delete black list entires. The numbers in blacklist will not be able to call the phone. Add: Click "New Contact" button to add new blacklist entry. Choose Blacklist mode, and filled in the ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 43 Long press # key and plug in the adapter until it displays "Upgrading..." on LCD. e) The phone will start downloading the AT800.FW firmware from TFTP server After downloading finished, phone will upgrade automatically ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 44 ’ ’ ’ t t t t obtain obtain obtain obtain IP IP IP IP address address address Device Device can address 1) Make sure the Ethernet cable is plugged in the LAN port ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 45 1) Make a direct IP call to make sure there is no problem with the headset receiver and microphone. 2) Enable STUN in SIP settings webpage 3) Set STUN server, as stun.xten.com 4) Click submit to restart the phone. 5) Make a call again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...