ATCOM AT840 series User Manual
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ATCOM AT840 series User Manual

At840 series
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AT8
AT8
AT84 4 4 4 0 0 0 0 series
series
series
AT8
series User
Version: 1.0
2013-01-15
User
User
Manual
Manual
User Manual
Manual

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Summary of Contents for ATCOM AT840 series

  • Page 1 AT84 4 4 4 0 0 0 0 series series series User User Manual Manual series User User Manual Manual Version: 1.0 2013-01-15...

  • Page 2: Table Of Contents

    Manual Manual Manual C C C C ontent ontent ontent ontent Contact ATCOM............................4 1. AT840 Series Overview........................5 1) Interfaces................................6 2) Hardware................................6 3) Software................................6 4) Network................................7 5) Management and Maintenance........................7 6) Protocol................................7 7) Compliant Standard............................8 8) Operating Requirement..........................8...
  • Page 3 1.3 How to make direct IP call......................42 2) Trouble Shooting.............................42 2.1 The phone can’t register successfully..................42 2.2 The phone can’t obtain IP address................... 42 2.3 Only one part can hear the voice during the call..............43 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 4: Contact Atcom

    The Introduction ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’...

  • Page 5: At840 Series Overview

    AT840/AT840P AT840/AT840P with extension module Type Type P P P P o o o o E E E E Power Power adapter adapter Type Type Power Power adapter adapter AT810 Standard accessory AT810P Optional accessory ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 6: Interfaces

    Phone book with 200 records, 200 answered calls, 200 missed calls, 200 dialed calls � Support HTTP, FTP, TFTP updating the configuration and firmware � Syslog � Auto answer � Support SNTP client � WEB control ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 7: Network

    � TCP/IP: Transfer Control Protocol/Internet Protocol RTP: Real-time Transport Protocol � � RTCP:RTP Control Protocol � VAD/CNG DNS: Domain Name Server � � TFTP:Trivial File Transfer Protocol � HTTP:Hypertext Transfer Protocol FTP:File Transfer Protocol � ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 8: Compliant Standard

    Set up up page page page page for for VoIP VoIP VoIP VoIP user user user user only: only: only: only: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 9 B. Press the other plate into the slot in accordance with the direction of the arrow C. Repeat A and B. It is the right picture of putting on desk after fixing the two feet below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 10 B. Push the other plate into the slot in accordance with the direction of the arrow C. Repeat A and B. It is the picture of wall mounting after fixing the two feet below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 11 Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 12: Keypad Of Ip Phone

    500ms off, 500ms on. LCD Screen Display screen for the phone: It shows the date, time, phone number, incoming caller’s ID(if available),line/call status, extension numbers and the soft button features. Line indicators Shows extension number and status. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 13: Blf Indicator Status

    AT840 supports BLF in two ways, one is integrated on the IP phone, the other one is extended interface. The BLF indicator status: � When boot up,all the light blink for once. � When there is a coming call,the corresponding line key and status light will blink. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 14: Answer The Calls

    “du~~du~~” with dialed number showed on the LCD, the called’s phone is ringing. If the called answers the call, the phone call is established, and the LCD will show the calling time and the called’s number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 15: Speed Dial

    Call Call Call Transfer Transfer Transfer Transfer � Attended call transfer An attended call transfer allows a user to optionally transfer a call to a third party, after having a discussion with that third party. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 16: Call Transfer

    In 3-way conference call mode, user can also press this button to hold 3-way conference call, and if you press it again, user can go ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 17: Call History

    3) Press the navigation button to choose “Missed Calls”, press soft button OK. 4) Press the navigation button to browse the missed call record. If there is no record, the LCD screen display “List is Empty”. � Incoming call 5) Press the "MENU" button. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 18: Sms Function

    Admin model. All the parameters can be visible and changed in Admin mode while part of them can be visible in User mode. � Web interface: interface: interface: interface: � User Model Username：user no default Password � Admin Model： Username：admin no default Password ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 19: Default Password

    • An explicit ‘send’ (user presses the ‘#’ key): The digit sequence is accepted and transmitted as dialed if incomplete, or transformed as per the dial plan if complete. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 20 The long and short interdigit timers can be changed in the dial plan (affecting a specific line) by preceding the entire plan with the following syntax: Long interdigit timer: ‘L’ ‘:’ delay-value ‘,’ Short interdigit timer: ‘S’ ‘:’ delay-value ‘,’ ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 21 The following allows only placing international calls (011 call), with an arbitrary number of digits past a required 5 digit minimum, and also allows calling an international call operator (00). addition, it lengthens the default short interdigit timeout to 4 seconds. S: 4, (00 | 011 xxxxx x.) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 22: Web Settings

    Enter AT840 IP addresses in the web browser to go to the log on page, then you will access AT840's user webpage. Click "admin" which is on the right corner to enter administrator webpage. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 23: System Status

    /2/3/4 /2/3/4 Information Information Account /2/3/4 Information Information shows whether the account is registered and the proxy, user ID ,message waiting on or off and the registration time. The Version shows the current firmware version. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 24: Basic

    1.2. 1.2. 1.2. 1.2. Advance Advance Advance Advance � � � � Server Server Web Server Server � Enable Web Server: enable or disable web access. If choose "no", you can not access AT840 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 25 Data VLAN Identifier(1..4094) : Assign VLAN id for data stream between 1 to 4094 � Data VLAN Priority : the degree is 0-7, 7 is the highest priority. Port Link � � � � Port Port Port Link Link Link ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 26: Sip Setting

    � Syslog Server: Syslog Server address. � Port: Syslog port, which usually is 514. Setting 3) SIP SIP Setting Setting Setting � � � � Timer Timer Values Values Sip Timer Timer Values Values ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 27 RTP Packet Size(ms): Packet size in milliseconds, which can be 10, 20, 30, 40, 60. � � � � SDP Payload Payload Payload Payload Types Types Types Types � The configured dynamic payloads are used for outbound calls only where the SPA presents ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 28 Stun Server: Stun server to contact for NAT mapping discovery. 4) Account Account Account Account Account1 Account1/ / / / Account Account Account Account Account4 4 4 4 Account1 Account1 Account Account2/ 2/Account Account Account3/ 3/Account Account ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 29: Account

    Codec Codec Codec Configuration Configuration Configuration � Prefer Codec: Select a preferred codec for all calls. (G711u/G711a/G729/ G722/G723/G726-16/G726-24/G726-32/G726-40/Lin16-16) However, the actual codec used in a call still depends on the outcome of the codec negotiation ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 30 Default Ring: which ring to select for this account. SRTP: Secure Real Time Control Protocol. � � � � � Dial Dial Plan Plan Dial Dial Plan Plan � Dial Plan: Configure dial rule for this sip account, please refer to dial plan. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 31: Phone Setting

    Headset Volume: Specify headset gain, the bigger the gain is the louder the other end heard. � � � � � LCD Contrast � Backlight Time(Seconds) � � � � Control Control Control Control Timer Timer Timer Timer Values(Seconds) Values(Seconds) Values(Seconds) Values(Seconds) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 32 If <weekday > is 0, it means the date to start or end daylight saving is at exactly the given date. In that case, the <day> value must not be negative. If<weekday >is not zero, then the daylight ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 33: Line

    Set name for each line showed on LCD, if keep it as blank, it will use phone SIP account user ID as name. 5.3. 5.3. Features Features 5.3. 5.3. Features Features � � � � Speed Speed Speed Speed Dial Dial Dial Dial ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 34 When enable Do Not Disturb on the webpage or on the phone, all the incoming call will be no answer, and Missed Call information will show on the LCD. Block Call � � � � Block Block Block Call Call Call ID ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 35: Voice

    � Max Delay: The maximum delay of the jitter buffer. � Normal Delay: It is used as fixed delay which should be between min delay and max delay.After finishing, click submit button to save changes.. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 36: Ring

    440@-19: Frequency2 is 440HZ at -19dBm 2(.1/,1/1=2): Cadence Section length is 2s, 0.1s on, 0.1s off, with frequencies 1 and 2 10(*/0/1+2): Cadence Section length is 10s, always on(* means always, 0 means never), with ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 37: Programmable Key

    None: Do not use this BLF key � Hold: hold a call � Xfer: transfer a call � Conf: make 3 way conference � DND: Do not disturb(can make call but can not receive call). � CFWD: call forward ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 38: Ext Key

    Speed dial: Speed dial, need to fill a speed dial number. � BLF: Busy lamp field, need to fill a BLF number to monitor. When the BLF number is ringing , the BLF key will turn to red and blink. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 39: Update

    Manual Manual Update Update Update Update � Boot Loader: Download Boot file on ATCOM's webpage, then select the file from your PC to upgrade. � Firmware: Download firmware on ATCOM's webpage, then select firmware from your PC to upgrade. �...

  • Page 40: Reset & Reboot

    Name: name of a number ，when the call of this number comes in the LCD will show the � name. � Number: phone number. � Submit: Submit to apply the change. � Reset: Cancel the inputting. Click 【Delete】to delete the item. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 41: Call Log

    If the phone could not start up normally, upgrade firmware under safe mode. Steps are: 1. Build a TFTP server and set its IP address as 192.168.1.200; 2. Copy the firmware to the root directory of the TFTP server and modify the file name as ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 42: Trouble Shooting

    B. Make sure the cable and the switch’s port that connected with the cable is available. C. Make sure the DHCP server is on and there are some assignable IP addresses in the address pool. D. Try to change the WAN port mode as Static. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 43 A. Make an IP dial-up call to make sure the telephone receiver and Mic are normal. B. Enable STUN on web page. C. Set STUN server as stun.3cx.com. D. Click on “submit” and wait for the phone to restart. E. Try to make calls again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

This manual is also suitable for:

At840pAt810At810p

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