ATCOM AT800D User Manual
At800 series
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Table of Contents
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Summary of Contents for ATCOM AT800D
- Page 1 AT800 series User Manual Version: 1.3 2013-03-31...
- Page 2 4.AutoSubscribeMWBEnable 5.Server List 6.Dns Mode 7.Blf List Uri 8.G711A 9.G711U 10.AVT 11.G722 12.G723 13.G729ab 14.iLBC 15.G726-16 16.G726-24 17.G726-32 18.G726-40 Web Settings -> Account Aimee 2014-3-31 Add parameter: SIP Redundancy Server Delete parameter: Subscribe expires ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 3: Table Of Contents
Volume and Mute .......................... 17 Volume ............................ 17 Mute ............................ 17 Hold .............................. 17 Resume a call ............................ 17 Ending a call ............................ 17 Transfer .............................. 18 Attended transfer ........................ 18 Blind transfer .......................... 18 3‐Way conference Call ......................... 18 Redial .............................. 19 Missed calls ............................ 19 Last Call Return ............................ 19 Do Not Disturb ............................. 19 Call History ............................ 20 Advance Phone Features .......................... 20 Privacy and Security Features ...................... 20 Auto Answer .......................... 20 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 4 Phone setting ............................ 33 Preference ........................... 33 Audio Device ........................ 33 LCD ............................ 33 Control Timer Values (seconds) ................... 34 Date and Time ........................ 34 Feature ............................ 35 Speed dial .......................... 35 Call Forward ......................... 35 Others .......................... 36 Voice ............................ 36 Echo Cancellation ........................ 36 Jitter Buffer .......................... 37 Ring .............................. 37 Tone ............................. 38 Programmable key ........................ 39 Update and provision .......................... 39 Manual update .......................... 39 Auto provision .......................... 40 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 5 Reset and Reboot ........................ 40 Phone book ............................ 41 Call log .............................. 41 FAQ ................................ 42 How to restore to factory settings ....................... 42 Upgrading in the safe mode ........................ 42 How to make direct IP calls........................ 42 How to connect headset ........................ 42 Trouble shooting ............................ 43 Phone can’t register to the SIP server. .................... 43 Device can’t obtain IP address ...................... 43 Conversation with one way speech ..................... 43 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 6: Contact Atcom
Contact ATCOM The Introduction of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’... -
Page 7: At800 Series Overview
AT800 Series Overview AT800D/AT800DP AT800/AT800P Model LCD Screen PoE AT800DP Yes Yes AT800D Yes No AT800P No Yes AT800 No No Interfaces Power input: DC 6~15V, 5W LAN: RJ45 port PC: RJ45 port Headset jack 1 : RJ9 port ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 8: Hardware
LCD: 128×32 dot matrix FLASH: 8MB SDRAM: 16MB CPU: 262MHz Dual Core LED indicator：Login indicator , MWI, Mute indicator, Call indicator Support HAC(Hearing Aid Compatible) Software SIP 2.0 (RFC3261) 1 SIP account STUN Jitter Buffer,VAD,CNG G.711A/u, G.722, G.723, G.726‐16, G.726‐24, G.726‐32, G.726‐40, G.729, iLBC, Lin‐16 Codec G.168 compliant 96ms echo cancellation Support SIP domain，SIP authentication(none,basic,MD5),NDS. Support inband , RFC2833 and SIP info DTMF Call Forward, Call transfer, Call hold, 3‐way conference, Redial DND(Do Not Disturb), Auto answer, Blacklist, Block Caller ID, Block Anonymous Call Dial rule, IP call Phone book with 100 records, 50 answered records, 50 missed records, 50 dialed records Support HTTP, FTP, TFTP updating the configuration Syslog Support SNTP client WEB access Support different level user management Network LAN: Static IP, DHCP, PPPoE（ADSL) PC: Bridge mode Support NAT Support VLAN（DATA VLAN and VOICE VLAN） Qos support Diffserv ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 9: Management And Maintenance
Protocol IEEE 802.3 /802.3 u 10 Base T / 100Base TX PPPoE: Point‐to‐point protocol over Ethernet DHCP: Dynamic host configuration protocol SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889 TCP/IP: Transfer Control Protocol/Internet Protocol RTP: Real‐time Transport Protocol RTCP: RTP Control Protocol VAD/CNG DNS: Domain Name Server TFTP: Trivial File Transfer Protocol HTTP: Hypertext Transfer Protocol FTP: File Transfer Protocol STUN: Simple traversal of UDP over Nats SNTP: Simple network time protocol ICMP: Internet Control Message Protocol Compliant Standard CE：EN55024,EN55022 Comply with ROHS in EU Comply with ROHS in China Explanation: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 10: Operating Requirement
Model Phone Headset Power adapter Manual CD AT800D Optional 1,Standard accessory AT800DP Optional Optional accessory AT800P Optional Optional accessory AT800 Optional 1,Standard accessory Note: Power adapter (Input: AC 100~240V, 50/60Hz; Output: DC 12V ,500mA) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 11: Getting Started
Getting started Keypad (AT800D/AT800DP) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 12 (AT800/AT800P) Description of the keys and Screen: Soft buttons Press to select an feature shown in the soft button features LCD Screen Display screen for the phone: It shows the date, time, phone number, incoming caller’s ID(if available),line/call status, extension numbers and the soft button features. Navigation button 1. Move cursor up and down when pressed in menu reviewing. 2. Adjust output volume when pressed in talking state 3. Adjust ringer volume when pressed in idle state. 1~9,*# For entering numbers, letters or characters Programmable Key Function key can be defined as Speed dial key, CFWD, Hold, Xfer, ConF, DND, Redial, Voicemail. Menu Enter Keypad menu settings Mute button Mute/un‐mute mic‐phone in talking state Headset button Pick up phone to make outgoing calls or answer incoming calls. MWI Message waiting indicator/ Ringing indicator Login button 1. Press to enter login interface to input SIP account username and password to register to sip server. 2. Press in login‐ed state to input SIP account password to logout. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 13: Indicator Status
250ms on/250ms off Call ringing Red ‐ Normal working(AT800/AT800P) OFF ‐ No new message 4. Call indicator LED Status Frequency Description Red ‐ In a conversation Red/Flash 500ms on/500ms off On‐hold OFF ‐ Idle state When boot up,all indicators will be lighted once. When phone is stand by,all the indicators are off. For AT800/AT800P, WMI indicator will be lighted when the phone is working. When updating firmware, all indicators will be flash in frequence 1s on/ 1s off. Installation Power on There are two options for network and power source connections. The administrator will advise which one to use. DC Power ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 14: Dc Power
Power over Ethernet (PoE) DC Power 1. Plug in network cable at LAN port. 2. Plug in the power jack with DC 12V/500mA. 3. The phone will show a loading bar and ATCOM logo, and then come into idle display after boot up absolutely. PoE Power over Ethernet. Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: Plug in network cable at LAN port which is connected to a PoE switch. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 15: Headset
Headset To connect the headset: Connect the RJ‐9 headset to the headset jack on the left side of the phone. The pin sequence of RJ9 port on the phone is like following picture: Sip Register Before using the phone, user have to follow below steps to register it. To register the phone: 1. Viewing the Network Information: Press Menu softkey Enter login password (default: 123) Scroll to [6.Network] and press select softkey To view the network information: Current IP : 172.16.0.110, etc. Current Net mask:255.255.255.0 2. Access the IP Phone administrator web user interface: Launch a web browser on a computer that can reach the phone on the network. Enter the IP address of the phone in web browser address bar. For example: http://172.16.0.110 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 16: Basic Phone Functions
SIP Port: The default SIP port is: 5060, user can modify it to fit the SIP server’s port. Transport Type: Optional transport type, can be set as UDP/TCP/TLS After that, click submit button to save the configuration. The phone will be restart automatically to make the changes effect. Warning: If the parameter remember account is set to yes, the account information will be saved automatically, user don’t have to make a manual login after a restart; if it is set to no, user will have to enter the User ID and password manually every time restating the phone. Basic Phone Functions Place or Answer a call Press headset button to place or answer a call If the auto answer parameter is set to yes, the incoming call will be answered automatically. Enter the Redial list menu, use navigation button to scroll down to highlight an history number, and press Dial to complete the call. Use the programmable key to place a call to the pre‐configured number. For AT800/AT800P, user can place a call as followings: Press headset button, enter number and # (send key) to dial Press headset button, enter a speed dial number, the pre‐configured number will be dialed To hang up the active call, press headset button again. Note: If setting * as the send key, use * instead of #, If send key is set to none, wait for about 10 seconds, the number will be dialed automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 17: Volume And Mute
Volume and Mute Volume To adjust the output volume in a conversation, press right navigation button to increase the volume, or press left navigation button to decrease the volume. Pressing the right/left navigation button on idle state can adjust the volume of the phone’s ringer. Mute To mute the call in a conversation, press the Mute button, the button lights in red. Press the Mute button again to unmute. Hold To put a call on hold in a conversation, press the hold softkey to hold the call When setting a programmable key to hold function, press the specified key will hold the call. For AT800/AT800P, using programmable key to put a call on hold, refer to Programmable key for more details. Resume a call To resume a held call, press Resume softkey. When setting a programmable key to hold function, pressing the specified key again in hold mode can resume the call. For AT800/AT800P, using programmable hold key can resume the call, refer to Programmable key for details. Ending a call Press headset key to hangup. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 18: Transfer
For AT800/AT800P, use programmable Xfer key to make attended transfer, refer to Programmable key for more details. Attended transfer When in a conversation, press Xfer key to enter attended transfer mode and enter transferred number. Press Dial key to call the third party. Do one of the following: To transfer the call before the third party answers, please press Xfer button directly in Called party ringing state. And when the third party answers, the other two parties can talk to each other. To transfer after the third party answers, please wait for the transferred call is answered and then press Xfer key to transfer the call. After that ,the other two parties can talk to each other. Blind transfer When in a conversation, press Bxfer key to enter blind transfer mode and enter the transferred number. Press Dial key to call the third party. The phone will hang up automatically after dial the third party. And the other two party can talk to each other. 3‐Way conference Call To initiate a conference call: Press the Conf softkey button in a conversation to hear a dial tone. Enter the telephone number of the third party and press dial key to send it out. 1. Press the Conf softkey in Called party ringing state. When the third party answers the call, it will enter 3‐way conference automatically. 2. After the third party answers the call, pressing Conf key to enter 3‐way conference. Press Join key to leave the conference and make the two other parties still in a conversation. Press headset key to hang up the conference, and the two other parties will all hang up. For AT800/AT800P, it can only place a Three‐way conference call using the programmable key. Please ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 19: Redial
To redial a number: Press Redial softkey and select the desired number. Press the programmable key which is set to Redial function, it will dial out the last call in redial list immediately. Missed calls For AT800D/AT800DP, there will be a prompt display on LCD screen to indicate the missed calls. To view all missed calls: If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls. If the LCD screen does not show a missed call: Press Menu softkey Scroll to Call history and press select Scroll to Missed calls and press select. Press dial to dial the number Press edit to edit the number Press delete to delete the number Last Call Return For AT800D/AT800DP, to return a missed call: If the LCD screen shows a missed call,press the LCR softkey to return the last missed call. If the LCD screen shows more then one missed call, press the Missed softkey button and select a record then press dial key to return the call. Do Not Disturb Do Not Disturb can reject all the incoming calls. If there is an incoming call, the phone will not ring and only display 1 missed call. When Do Not Disturb is enabled, LCD will display "Do Not Disturb" on AT800D/AT800DP. To set Do Not Disturb, choose one of the following options: Set Do Not Disturb via Web Interface Login to the IP Phone Web Interface Click Phone Setting, then Feature Set Do Not Disturb to yes or no ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 20: Call History
For AT800/AT800P, Using the programmable key to activate or inactivate Do Not disturb function, refer to Programmable key for more details. Using the web interface, refer to Feature part for more details. Call History To view the Call History Lists: Press menu softkey Scroll to Call History and press select There are three options： Redial List Answered Calls Missed Calls Press select to view the list Choose one of the following options: Press dial to dial the selected number Press delete to delete the selected history Press edit to edit the selected number Press cancel to exit Advance Phone Features Privacy and Security Features Auto Answer The phone will answer the call automatically in headset. To auto answer calls: Press Menu softkey Scroll to Preference and press select Scroll to Auto Answer and press edit Change setting by press Y/N, then OK to save setting, Cancel to cancel setting and exit Press save again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 21: Lcd Screen
To adjust the contrast of the LCD screen: Press the Menu softkey Scroll to LCD Contrast and press select Use the right navigation key to increase and left navigation key to decrease the LCD contrast level. Press save to save the change, cancel to cancel. Backlight To adjust the screen Backlight level: Press Menu softkey Scroll to Back Light and press select Use the right navigation key to increase and left navigation key to decrease the LCD Backlight level. Press save to save the change, cancel to cancel. Ring Tones To change a ring tone: Press Menu softkey Scroll to Ring Tone and press select Press change Scroll through the ring tones and press Play to play the highlighted ring tone. Press select to choose it as incoming call ringtone. Date and Time Set NTP or manual date and time: Press Menu Scroll to Date and Time, and press select Time Mode. press chang to change time mode between NTP and Manual, then press OK to submit change. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 22: Reboot
Product Info To view information about the Product: Press menu softkey Scroll to Product Info, then press select Review the following information: Product Name: AT800 Serial Number: Product Serial Number Software Version: Software version of the product Hardware Version: Hardware Version of the product MAC Address: MAC address of LAN port Protocol: SIP Network Set mode on LAN port and PC port.AT800x supports static IP, DHCP client and PPPoE on LAN port. AT800 can work as bridge and router mode on PC port, and AT800D can only supports bridge mode. LAN port To view and edit LAN port Network parameters: Press menu softkey Scroll to Network, and press select View the status, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 23: Web Interface
Enable Web Server: Access by web interface. Default is set to yes. If disabled, user will not able to access webpage. Non‐DHCP IP Address: Static IP address Non‐DHCP Subnet Mask: Static netmask address 10. Non‐DHCP default route: Static gateway address 11. Non‐DHCP DNS1/DNS2: Primary DNS and Secondary DNS working in static IP. 12. Enable VLAN: Enable/disable VLAN Web Interface Please check the IP address of the unit in menu settings, refer to LAN port . Access WEB interface by following steps: Enter the IP address (e.g. http://192.168.1.100) in the browser It enters user webpage by default, and user can click admin button on the right corner to switch to admin login. There are two web login levels: admin/user. They have no password by default, however, you can set passwords in Network‐‐>Advance webpage. In user login level, VLAN, Port link, Qos, syslog, SIP settings, Ring, Manual update, Auto provision and Reset are not able to be changed. System status The system status display basic information about the system: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 24: Network
Network There are three sub‐menus under network option: LAN Port, PC Port, Advance. LAN Port Set IP mode on LAN port. It supports Static IP,DHCP and PPPoE mode. DHCP Obtain IP address from Router/ DHCP server Static IP Set Static IP: IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS PPPoE Connect LAN port to a modem. Set PPPoE username and password provided by ISP. User name Password ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 25: Advance
Advance Web Server Enable Web Server: yes/no, enable/disable web server; system will reboot after submit, if disable web server, the web interface will not be available anymore. If web server is disabled on AT800/AT800P, it needs restore to factory settings by long press * and # key when powering on. Please refer to How to restore to factory settings. Admin password: set admin password here Tips: input http://ip‐address/index in the browser to enter admin web interface. User password: set user password here Tips: input http://ip‐address in the browser to enter user web interface. HTTP Port—the web server port, default is 80. If user has changed the http port, e.g. 8080; to log in web interface by URI: http://ip‐address:port in the browser. VLAN Use VLAN tagging: yes/no, enable/disable VLAN tagging, default to no. Voice VLAN Identifier—set voice VLAN identifier, range from 1 to 4096 Voice VLAN Priority—set voice VLAN priority, range from 0 to 7 Data VLAN Identifier—set data VLAN identifier, range from 1 to 4096 Data VLAN priority—set data VLAN priority, range from 0 to 7 TIPS: The RTP/RTCP packet is voice packet, the others is data packet. Notes: VLAN can only works in bridge mode. If you enable VLAN in router mode, it will not work with VLAN. Port Link LAN port link—LAN port duplex mode PC port link—PC port duplex mode Qos ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 26: Sip Settings
SIP Qos—Quality of service for SIP (Diffserv) Voice Qos—Quality of service for RTP (Diffserv) Syslog use syslog to output the log of the the device Enable syslog: yes/no, enable/disable syslog service Log level: none, alert, critical, Error, Warning, Notice, Info, Debug Syslog server—syslog server address, e.g. 172.16.0.55 Port—syslog server port to receive message, default to 514 Click submit to save changes, and the phone will reboot automatically. SIP settings To view and edit SIP and RTP parameters: Log in to the web interface. Choose SIP settings SIP Parameters SIP User Agent Name‐‐‐This name will appear in the header field User‐agent in all SIP method which is not REGISTER SIP Reg User Agent Name‐‐‐This name will appear in the header field User‐agent in the SIP method REGISTER SIP Timer Values SIP T1‐‐‐RFC 3261 T1 value (RTT estimate). Range from 0 to 64 seconds. Defaults to 0.5 seconds SIP T2‐‐‐RFC 3261 T2 value, which is the maximum retransmit interval for non‐INVITE requests and INVITE responses. Ranges from 0 to 64 seconds. Defaults to 4 seconds SIP T4‐‐‐RFC 3261 T4 value, which is the maximum duration a message remains in the network. Ranges from 0 to 64 seconds. Defaults to 5 seconds Reg Retry Intvl‐‐‐interval to wait before the phone retries registration after failing during ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 27: Rtp Parameters
the previous registration. Defaults to 8 seconds. Sub Retry Intvl‐‐‐The retry interval when the last SUBSCRIBE request fails. Defaults to 10 seconds. RTP Parameters RTP Port‐‐‐Minimum port number for RTP transmission and reception. <RTP Port Min> and <RTP Port Max> should define a range that contains at least 2 even number ports . Defaults to 16384 RTP Port Max‐‐‐Maximum port number for RTP transmission and reception. <RTP port Min> and <RTP Port Max> should define a range that contains at least 2 even number ports. Defaults to 16482. RTP Packet Size (ms)‐‐‐Packet size in milliseconds, which can be 10, 20, 30, 40, 60 Warning: Lin16‐16 codec only supports RTP packet size = 10 ms because of the voice chip limitation. G.723 only allows 30ms/60ms RTP packet size. SDP Payload Types AVT Dynamic Payload‐‐‐AVT dynamic payload type. Defaults to 101 G729b Dynamic Payload‐‐‐G729b dynamic payload type. Defaults to 18 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 28: Nat Support Parameters
12. AVT Codec Name‐‐‐AVT codec name used in SDP, defaults to telephone‐event 13. G722 Codec Name‐‐‐G722 codec name used in SDP, defaults to G722 14. G723 Codec Name‐‐‐G723 codec name used in SDP, defaults to G723 15. G723 Mode‐‐‐G723 codec code rate, which can be 6.3kbit/s, 5.3kbit/s 16. G729ab Codec Name‐‐‐G729ab codec name used in SDP, defaults to G729 17. G726‐16 Codec Name‐‐‐G726‐16 codec name used in SDP, defaults to G72616 18. G726‐24 Codec Name‐‐‐G726‐24 codec name used in SDP, defaults to G72624 19. G726‐32 Codec Name‐‐‐G726‐32 codec name used in SDP, defaults to G72632 20. G726‐40 Codec Name‐‐‐G726‐40 codec name used in SDP, defaults to G72640 21. iLBC Codec Name‐‐‐iLBC codec name used in SDP, defaults to iLBC 22. Lin16‐16 Codec Name‐‐‐Lin16‐16 codec name used in SDP, defaults to L16 NAT Support Parameters Enable Stun: yes/no‐‐‐enable or disable STUN Stun Server‐‐‐the stun server, which can be URI or IP address. After finishing the configuration in this page, click submit to save changes, and the phone will reboot automatically. Account Settings To configure the account parameters: Log in to the web administrator interface Click admin button Click account menu ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 29: Sip
Use Outbound Proxy‐‐‐Enable an outbound proxy. If set to no, the outbound proxy field is ignored. Defaults to no. Outbound proxy Server‐‐‐SIP outbound proxy server where all outbound requests are sent to. Outbound proxy port‐‐‐the port of the outbound proxy server Register expires‐‐‐ SIP Register interval time. Default is 300s. Transport type‐‐‐Select from UDP, TCP, or TLS. Default is UDP. SIP 100rel require‐‐‐To enable the support of 100REL SIP extension for reliable transmission of provisional response and use of PRACK requests, select yes, Otherwise, select no. Default is set to no. Session Timer Enable‐‐‐ Whether to enable session timer extension for this account. Default is no. Early Update Enable---This parameter control the account to support receiving Early Update. Caller ID Display---This parameter is used to supported the P‐Asserted‐Identity header. AutoSubscribeMWI Enable---Enable this account to subscribe for message summary automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 30: Codec Configuration
G723, G726‐16, G726‐24, G726‐32, G726‐40, Lin16‐16, iLBC. Defaults to G711u. User Prefer codec Only‐‐‐Choose yes to use only the prefer codec for all calls. (The call fails if the far end does not support this codec.) Select no, the phone will contains all the codec G.711A/u, G.722, G.723, G.726‐16, G.726‐24, G.726‐32, G.726‐40, G.729, iLBC, Lin‐16 in SDP. Defaults to no. DTMF Tx Method‐‐‐select the method to transmit DTMF signals to the far end: Inband, rfc2833, INFO. Defaults to RFC2833. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 31: Call Feature Setting
Dial plan contains a series of digit sequences, separated by “|” character. The collection of sequences are enclosed in parentheses, “(“ and “)”. Defaults to (xxxxxxxxxxxx.) When a user dials a series of digits, each sequence in the dial plan is tested as a possible match. The matching sequences form a set of candidate digit sequences. As more digits are entered by the user, the set of candidates diminishes until only one or none are valid. Any one of a set of terminating events triggers the AT00 to both accept the user‐dialed sequence, and transmit it to initiate a call, or else reject it as invalid. The terminating events are: • No candidate sequences remain: the number is rejected. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 32 A sequence can be barred (rejected) by placing a ‘!’ character at the end of the sequence. Thus, “1900xxxxxxx!” automatically rejects all 900 area code numbers from being dialed. Interdigit Timer Master Override: The long and short interdigit timers can be changed in the dial plan (affecting a specific line) by preceding the entire plan with the following syntax: Long interdigit timer: ‘L’ ‘:’ delay‐value ‘,’ Short interdigit timer: ‘S’ ‘:’ delay‐value ‘,’ ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 33: Phone Setting
After finishing, click submit to save changes. The phone will restart automatically. Phone setting Preference Audio Device Enable Speaker‐‐‐Choose yes to allow the ring tone being played in speaker when there is an incoming call. Choose no to play ring tone is headset. Headset Volume‐‐‐‐Set headset receiver volume in a conversation. Default is level 5. Headset Input Gain‐‐‐Set headset mic gain volume in a conversation. Default is 12. Enable Ring Tone‐‐‐Choose yes to play default ring tone in ringing state. Choose no to disable ring tone. Incoming call will not generate a ring tone then. LCD LCD contrast‐‐‐Adjust LCD contrast ranging from 1 to 8. Default is level 5. Backlight Time (seconds)‐‐‐Set Backlight timeout ranging from 3s to 100s. Default is 10s. Backlight Level‐‐‐Set backlight brightness level off, low, middle, high. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 34: Control Timer Values (Seconds)
– 99 sec. Default is 5s. Recorder Time‐‐‐The time of displaying call ended. If setting recorder time to 0, it will return to idle state immediately without displaying call ended and playing recorder tone when call is hung up by the other side.Range: 0 – 99 sec. Default is 12s. Date and Time NTP NTP server‐‐‐Network Time Protocol. Set NTP Server, and both domain and IP address are allowed. Time zone‐‐‐Choose proper time zone of the local time. Manual Set Local Date (YYYY/MM/DD)‐‐‐Set a manual date by inputting in YYYY/MM/DD formate. E.G. 2012/10/1. Or click the icon to choose the date on calendar. Set Local Time(hh:mm:ss)‐‐‐Set a manual time by inputting in hh:mm:ss formate. E.G. 12:00:00. Or click up/down button to increase/decrease the value. Note: In manual mode, the date and time will be reset after a restart. Daylight Saving Time ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 35: Feature
Set speed dial number. E.G. Set speed dial 2: 123456789, then dialing 2 will call 123456789. Similarly, user can dial 3/4/5.../9 to call numbers in speed dial 3/speed dial 4/ speed dial 5.../speed dial 9. Call Forward Always target‐‐‐Set Always forward target. It will forwards all incoming calls to the target number. Busy target‐‐‐Set Busy forward target. It will forwards incoming calls to the target number when the phone is busy. No Answer‐‐‐Set No answer forward target. It will forwards incoming calls to the target number ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 36: Others
Remember Account‐‐‐When choosing yes, the phone will auto login after a restart every time. When choosing no, user should login manually via keypad after a restart. For AT800/AT800P, if choosing remember account to NO, user should login manually on the phone by pressing Login key + *number*password#. E.G. Sip number is 1234, password is 5678, user should press Login key, and then press *1234*5678# to login. To logout on the phone, just press Login key + *password#. E.G. *5678# . After finishing, click submit button to save changes. Voice Echo Cancellation VAD‐‐‐Voice Activity Detection: when choosing yes, the phone will not send RTP packets at the silent ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 37: Jitter Buffer
Adaptive: jitter buffer will be the Min delay+ RTP frame size. Min Delay‐‐‐The minimum delay of the jitter buffer. Max Delay‐‐‐The maximal delay of the jitter buffer. Normal Delay‐‐‐It is used as fixed delay which should be between min delay and max delay. After finishing, click submit button to save changes. Ring Upload Ring Tone‐‐‐Choose the desired ring tone file on local PC, and click upload button to upload it. Ring Tone Type‐‐‐Choose the User Define 1/User Define 2 to upload to. Please pay attention to the note on webpage: Ring tone must be wav file, 8K, 8Bit ulaw, file size <200KBytes. Otherwise, it may not be uploaded or played on the phone. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 38: Tone
Reorder Tone‐‐‐Played when an outbound call has failed or after the far end hangs up during an established call. Off Hook Warning Tone‐‐‐Played when the subscriber does not place the handset on the cradle properly. Ring Back Tone‐‐‐Played for an outbound call when the far end is ringing. MWI Dial Tone‐‐‐This tone is played instead of <Dial Tone> when there are unheard messages in the subscriber’s mail box. Holding Tone‐‐‐Indicate to the local user that the far end has placed the call on hold. Conference Tone‐‐‐Plays to all parties when a Three way conference is in progress. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 39: Programmable Key
Programmable key Key Hold‐‐‐Set a hold key Xfer‐‐‐Set a transfer key bringing attended transfer Conf‐‐‐Set a conference key DND‐‐‐shortcut key to enable/disable Do Not Disturb CFWD‐‐‐shortcut key to enable/disable Call forward. Speed Dial‐‐‐speed dial key to dial out the number set in the frame Redial‐‐‐redial key to dial out the last number. Voicemail‐‐‐Set a voicemail key to dial out the voicemail aceess number which is configured in account settings webpage. After finishing, click submit button to save changes. Update and provision Manual update Bootloader Version‐‐‐Show current uboot version. Firmware Version‐‐‐Show current firmware version. Hardware Version‐‐‐Show current hardware version. Boot Loader‐‐‐Upgrade the uboot file locally. It is a upgrade of the bottom driver of the phone and ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 40: Auto Provision
TFTP rule: tftp://ip‐address/config.xml FTP rule: ftp://ip‐address/config.xml HTTP rule: http://ip‐address/config.xml If there is a sub folder in the root file, e.g. The sub‐folder is named "abc", TFTP server address is 192.168.1.100, set the rule like: tftp://192.168.1.100/abc/config.xml After finishing, please click submit button to effect it. The phone will restart automatically and download the configuration file. Reset and Reboot Reboot system now‐‐‐Click "Reboot" button to reboot the phone. Reset to Factory setting‐‐‐Click "Reset" button to make the phone to factory settings. Please note, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 41: Phone Book
After finishing, click submit button to take them effect. Black List‐‐‐View, add, edit, delete black list entires. The numbers in blacklist will not be able to call the phone. Add: Click "New Contact" button to add new blacklist entry. Choose Blacklist mode, and filled in the blank of Name and Number filed. Edit: Change the content in Name and Number filed. Delete: Click "Delete" button to delete the entry. After finishing, click submit button to take them effect. Call log Redial‐‐‐View dialed calls Received‐‐‐View answered calls Missed‐‐‐View missed calls ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 42: Faq
1) Press and hold the * and # key 2) Plug in the DC adapter 3) After about 5 seconds, the device will boot up with the default factory settings. Upgrading in the safe mode Upgrade firmware in the safe mode whenever the phone is not able to boot up normally. a) Setting up a TFTP server, and set the IP address of PC to 192.168.1.200 b) Copy the firmware to the TFTP server home directory, and rename it to AT800x.FW c) Make sure the phone and the TFTP server connect to the same switch d) Long press # key and plug in the adapter until it displays "Upgrading..." on LCD. e) The phone will start downloading the AT800.FW firmware from TFTP server After downloading finished, phone will upgrade automatically g) Wait till the phone finish upgrading, and it will reboot automatically How to make direct IP calls Press headset key to hear dial tone, and then press the third softkey "number" twice to switch to "IP". Using * key to inputting ".". If user wants to dial 192.168.1.100, then press 192*168*1*100. After inputting the IP address, press dial key to dial it out. How to connect headset Headset is standard RJ9 jack in following PIN sequence(from left to right): Mic‐ Spk‐ Spk+ Mic+ ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 43: Trouble Shooting
1) Make a direct IP call to make sure there is no problem with the headset receiver and microphone. 2) Enable STUN in SIP settings webpage 3) Set STUN server, as stun.xten.com 4) Click submit to restart the phone. 5) Make a call again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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