ATCOM AT800DP User Manual
At800 series
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Also See for AT800DP:
- User manual (45 pages) ,
- Quick manual (2 pages) ,
- User manual (43 pages)
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Table of Contents
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Summary of Contents for ATCOM AT800DP
- Page 1 AT800 series User Manual Version: 1.2 2013-08-29...
- Page 2 Web Settings -> Account Jason 2013-8-26 Add parameters description: 1.Session Timer Enable 2.Early Update Enable 3.Caller ID Display 4.AutoSubscribeMWBEnable 5.Server List 6.Dns Mode 7.Blf List Uri 8.G711A 9.G711U 10.AVT 11.G722 12.G723 13.G729ab 14.iLBC 15.G726-16 16.G726-24 17.G726-32 18.G726-40 content ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 3: Table Of Contents
3-Way conference Call ....................16 Redial..........................17 Missed calls ........................17 Last Call Return.......................17 Do Not Disturb ........................17 Call History........................18 Advance Phone Features ......................18 Privacy and Security Features ..................18 Auto Answer......................18 LCD screen ........................19 LCD Contrast......................19 Backlight........................19 Ring Tones........................19 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 4 Call Forward ....................32 Others.......................33 Voice........................33 Echo Cancellation....................34 Jitter Buffer......................34 Ring .........................34 Tone .........................35 Programmable key....................36 Update and provision.......................36 Manual update ......................36 Auto provision ......................37 Configuration Profile..................37 Reset and Reboot .....................37 Phone book ........................38 Call log ..........................38 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
- Page 5 Upgrading in the safe mode.....................39 How to make direct IP calls.....................39 How to connect headset....................39 Trouble shooting........................40 Phone can’t register to the SIP server................40 Device can’t obtain IP address ..................40 Conversation with one way speech .................40 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 6: Contact Atcom
Contact ATCOM The Introduction of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’... -
Page 7: At800 Series Overview
Headset jack 1 : RJ9 port Hardware LCD: 128×32 dot matrix FLASH: 8MB SDRAM: 16MB CPU: 262MHz Dual Core LED indicator：Login indicator , MWI, Mute indicator, Call indicator Support HAC(Hearing Aid Compatible) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 8: Software
Qos support Diffserv Management and Maintenance Support firmware updating in safe mode Support different level user management Configuration via web , keypad Support system log and call log Auto provision ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 9: Protocol
The number 20 stands for the years of environment protection. Please note the years of environment protection is not discarding year nor usage life. Operating Requirement Operation temperature: 0~45°C (32~113°F) Storage temperature: -5~55°C (23~ 131°F) Humidity: 10 to 90% no dew ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 10: Packing List
Phone Headse Power adapter Manual AT800D Optional 1,Standard accessory AT800D Optional Optional accessory AT800P Optional Optional accessory AT800 Optional 1,Standard accessory Note: Power adapter (Input: AC 100~240V, 50/60Hz; Output: DC 12V ,500mA) Getting started Keypad ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 11 Message waiting indicator/ Ringing indicator Login button 1. Press to enter login interface to input SIP account username and password to register to sip server. 2. Press in login-ed state to input SIP account password to logout. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 12: Indicator Status
When updating firmware, all indicators will be flash in frequence 1s on/ 1s off. Installation Power on There are two options for network and power source connections. The administrator will advise which one to use. DC Power Power over Ethernet (PoE) ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 13: Dc Power
1. Plug in network cable at LAN port. 2. Plug in the power jack with DC 12V/500mA. 3. The phone will show a loading bar and ATCOM logo, and then come into idle display after boot up absolutely. Power over Ethernet. Using a regular CAT5 cable, the phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. -
Page 14: Sip Register
Click admin on the right corner of the webpage to login administrator interface Click Account tab Under SIP parameters, make the necessary configuration changes to the fields shown in the following table and click submit: Enable: yes/no Enable/disable the SIP registration ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 15: Basic Phone Functions
3. To hang up the active call, press headset button again. Note: If setting * as the send key, use * instead of #, If send key is set to none, wait for about 10 seconds, the number will be dialed automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 16: Volume And Mute
Press headset key to hangup. Transfer There are two types of call transfer: Attended Talking to the third party before transfer the call. Blind Transfer the call directly without talking to the third party. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 17: Attended Transfer
For AT800/AT800P, it can only place a Three-way conference call using the programmable key. Please refer to Programmable key part for more details. Redial To redial a number: Press Redial softkey and select the desired number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 18: Missed Calls
Press the programmable key which is set to Redial function, it will dial out the last call in redial list immediately. Missed calls For AT800D/AT800DP, there will be a prompt display on LCD screen to indicate the missed calls. To view all missed calls: ... -
Page 19: Call History
Press save again. LCD screen Customize LCD screen contrast and backlight. LCD Contrast To adjust the contrast of the LCD screen: Press the Menu softkey Scroll to LCD Contrast and press select ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 20: Backlight
5. Time Format. Change time format between 12hr and 24hr. Press save Reboot Reboot phone: Press menu Scroll to reboot, then press select Press OK to reboot the phone, Cancel to exit without rebooting the phone. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 21: Product Info
8. Non-DHCP IP Address: Static IP address 9. Non-DHCP Subnet Mask: Static netmask address 10. Non-DHCP default route: Static gateway address 11. Non-DHCP DNS1/DNS2: Primary DNS and Secondary DNS working in static IP. 12. Enable VLAN: Enable/disable VLAN ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 22: Web Interface
The system status display basic information about the system: Network There are three sub-menus under network option: LAN Port, PC Port, Advance. LAN Port Set IP mode on LAN port. It supports Static IP,DHCP and PPPoE mode. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 23: Advance
Subnet Mask c) Default Gateway d) Primary DNS e) Secondary DNS 3. PPPoE Connect LAN port to a modem. Set PPPoE username and password provided by ISP. a) User name b) Password Advance 1. Web Server ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 24: Sip Settings
Port—syslog server port to receive message, default to 514 Click submit to save changes, and the phone will reboot automatically. SIP settings To view and edit SIP and RTP parameters: Log in to the web interface. Choose SIP settings ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 25: Sip Parameters
<RTP port Min> and <RTP Port Max> should define a range that contains at least 2 even number ports. Defaults to 16482. 3. RTP Packet Size (ms)---Packet size in milliseconds, which can be 10, 20, 30, 40, 60 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 26: Sdp Payload Types
16. G729ab Codec Name---G729ab codec name used in SDP, defaults to G729 17. G726-16 Codec Name---G726-16 codec name used in SDP, defaults to G72616 18. G726-24 Codec Name---G726-24 codec name used in SDP, defaults to G72624 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 27: Nat Support Parameters
After finishing the configuration in this page, click submit to save changes, and the phone will reboot automatically. Account Settings To configure the account parameters: Log in to the web administrator interface Click admin button Click account menu ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 28: Sip
Otherwise, select no. Default is set to no. Session Timer Enable--- Whether to enable session timer extension for this account. Default is no. Early Update Enable---This parameter control the account to support receiving Early Update. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 29: Codec Configuration
16, iLBC. Defaults to G711u. User Prefer codec Only---Choose yes to use only the prefer codec for all calls. (The call fails if the far end does not support this codec.) Select no, the phone will ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 30: Call Feature Setting
When a user dials a series of digits, each sequence in the dial plan is tested as a possible match. The matching sequences form a set of candidate digit sequences. As more digits are entered by the user, the set of candidates diminishes until only one or none are valid. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... - Page 31 An “outside line” dial tone can be generated within a sequence by appending a ‘,’ character between digits. Thus, the sequence “9, 1xxxxxxxxxx” sounds an “outside line” dial tone after the user presses ‘9’, until the ‘1’ is pressed. Number Barring: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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Page 32: Phone Setting
Headset Input Gain---Set headset mic gain volume in a conversation. Default is 12. Enable Ring Tone---Choose yes to play default ring tone in ringing state. Choose no to disable ring tone. Incoming call will not generate a ring tone then. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 33: Control Timer Values (Seconds)
0 – 99 sec. Default is 12s. Date and Time 1. NTP server---Network Time Protocol. Set NTP Server, and both domain and IP address are allowed. 2. Time zone---Choose proper time zone of the local time. Manual ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 34: Feature
Set speed dial number. E.G. Set speed dial 2: 123456789, then dialing 2 will call 123456789. Similarly, user can dial 3/4/5.../9 to call numbers in speed dial 3/speed dial 4/ speed dial 5.../speed dial 9. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 35: Call Forward
5678, user should press Login key, and then press *1234*5678# to login. To logout on the phone, just press Login key + *password#. E.G. *5678# . After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 36: Voice
Ring Tone Type---Choose the User Define 1/User Define 2 to upload to. Please pay attention to the note on webpage: Ring tone must be wav file, 8K, 8Bit ulaw, file size <200KBytes. Otherwise, it may not be uploaded or played on the phone. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 37: Tone
Holding Tone---Indicate to the local user that the far end has placed the call on hold. Conference Tone---Plays to all parties when a Three way conference is in progress. After finishing, click submit button to save changes. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 38: Programmable Key
Hardware Version---Show current hardware version. Boot Loader---Upgrade the uboot file locally. It is a upgrade of the bottom driver of the phone and hardly be used. If user wants to upgrade uboot, please contact ATCOM support. Firmware---Upgrade the firmware locally. -
Page 39: Auto Provision
Reboot system now---Click "Reboot" button to reboot the phone. Reset to Factory setting---Click "Reset" button to make the phone to factory settings. Please note, all the configurations will be restored in this setting. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 40: Phone Book
Edit: Change the content in Name and Number filed. Delete: Click "Delete" button to delete the entry. After finishing, click submit button to take them effect. Call log Redial---View dialed calls Received---View answered calls Missed---View missed calls ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 41: How To Restore To Factory Settings
Headset is standard RJ9 jack in following PIN sequence(from left to right): Mic- Spk- Spk+ Mic+ Please keep in mind that the wrong PIN sequence of the headset will bring a voice problem. 1) Opposite sequence of mic+ and mic- Very low volume in headset ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn... -
Page 42: Trouble Shooting
1) Make a direct IP call to make sure there is no problem with the headset receiver and microphone. 2) Enable STUN in SIP settings webpage 3) Set STUN server, as stun.xten.com 4) Click submit to restart the phone. 5) Make a call again. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
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