How To Make Ip Peer To Peer Call; Trouble Shooting; The Phone Is Failed To Register To Sip Server; The Phone Is Failed To Gain Ip Address - ATCOM Rainbow4(s) User Manual

Rainbow4(S) IP Phone User Manual
g) After upgrading completed, the phone will be started with the factory default
settings
5.3 、

How to make IP Peer to Peer call

To make a IP peer to peer call, user should press "*" to input "." that in the IP
address. For example, to dial "192.168.1.100", just need input "192", "*","168",
"*","1", "*","100".
6、 Trouble shooting
6.1 、

The phone is failed to register to SIP server

1. First of all, check the IP address. If the LAN port is DHCP, please ensure the
DHCP server has been enabled.
2. Check the network gateway
3. Check the DNS
4. Make sure the input account matched the one provided by Service Provider
5. Make sure SIP Server has been enabled already
6. Make sure the Port of SIP Server, it's 5060 by default
6.2 、

The phone is failed to gain IP address

1. Make sure the network cable has been plugged into the LAN port
2. Make sure the network cable or port of network switch are working fine,
3. Make sure the DHCP server has been enabled, and there are available IP
address
4. Try to set the LAN port as Statics IP
6.3 、

Only one party can hear from another on calling

1. Try to make a IP peer to peer call, to make sure the mic and speaker are
working fine
2. Enable STUN via Web
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