Multiple Company Greetings
Description
The Automated Attendant can answer each individual trunk (outside line) with a unique greeting and unique
set of dialing options. Since there are a total of 8 Answer Tables, this allows up to 8 companies or depart-
ments to share a single IntraMail. Callers to each company hear that company's greeting (Instruction Menu)
and can dial options that may be only available to that specific company. You set this up as follows:
Assign a unique Answer Table (1-8) to each trunk that you want to have an individual greeting.
For each Answer Table, assign the Call Routing Mailbox that will handle the call.
For each of the assigned Call Routing Mailboxes, set up the dialing options (Dial Action Table) and
record an Instruction Menu.
Note: If multiple companies or departments share an IntraMail, messaging and calling between the workers
of each company or department are not restricted.
Operation
N/A
DS1000/2000 IntraMail Feature Handbook
Multiple Company Greetings
Chapter 1: Features
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