Master Mailbox - NEC DS1000 IntraMail Feature Handbook

Master Mailbox

Description
Master Mailboxes are 16 additional mailboxes that you can assign as Announcement, Call Routing, Sub-
scriber, or Directory Dialing Mailboxes. Use Master Mailboxes when setting up Group Ring Automated
Attendant Recall and UCD Hunting Group Overflow to Voice Mail. You can also use Master Mailboxes
assigned as Subscriber Mailboxes for Guest Mailboxes, which are Subscriber Mailboxes without associated
extensions. Since Master Mailboxes are a separate set of mailboxes, you don't have to worry about undefin-
ing or redefining Subscriber Mailboxes when setting up these unique features. You can also use Master Mail-
boxes for Directory Dialing.
When setting up Group Ring Automated Attendant Recall and UCD Hunting Group Overflow, the Master
Mailbox type you choose depends on how you want IntraMail to handle the overflow:
If you want recall/overflow to provide routing for callers, make the associated Master Mailbox a Call
Routing Mailbox.
If you want recall/overflow to provide an announcement to callers, make the associated Master Mail-
box an Announcement Mailbox.
If you want recall/overflow to collect messages like any other extension's mailbox, make the associ-
ated Master Mailbox a Subscriber Mailbox.
If you want recall/overflow to provide dial-by-name, make the associated Master Mailbox a Directory
Dialing Mailbox.
Group Ring Automated Attendant Recall to a master mailbox only occurs for Automated Attendant
Unscreened Transfers routed to the Ring Group master number. For other types of Group Ring recall,
turn to Voice Mail Overflow on page 118.
Operation
Refer to the following:
Announcement Mailbox (page 12).
Call Routing Mailbox (page 30).
Directory Dialing (page 44).
Subscriber Mailbox (page 107).
DS1000/2000 IntraMail Feature Handbook
! Important !
Chapter 1: Features
Master Mailbox
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