NEC DS1000 IntraMail Feature Handbook page 11

Flexible Mailbox Numbering Plan
Forced Unscreened Transfer
Forwarding Calls to a Mailbox
Getting Recorded Help
Go to a Mailbox
Group Mailbox
Guest Mailbox
Individual Trunk Greetings
Instruction Menu
DS1000/2000 IntraMail Feature Handbook
Name
If the telephone system extension numbers are custom-
ized, the IntraMail mailbox numbers can be customized to
match.
See Flexible Mailbox Numbering Plan on page 54 for
more.
A Subscriber Mailbox can optionally convert Automated
Attendant Screened Transfers to Unscreened Transfers.
See Forced Unscreened Transfer on page 55 for more.
See Call Forward to a Mailbox in this glossary.
If an extension user dials an incorrect code or forgets what
to dial while in their mailbox, they can request help from
the IntraMail voice prompts.
See Getting Recorded Help on page 56 for more.
An Automated Attendant caller can dial a digit and route
directly into a mailbox.
See Go To A Mailbox on page 57 for more.
Greeting
A Subscriber Mailbox user can record a personalized
greeting for their mailbox. Caller's to the user's mailbox
hear the greeting.
With Remote Greeting, an extension user can call into the
Automated Attendant, access their mailbox, and remotely
record their mailbox greeting.
See Greeting on page 58 for more.
Also see Auto Attendant Do Not Disturb in this
glossary.
A Group Mailbox is a Subscriber Mailbox shared by a
group of co-workers.
See Group Mailbox on page 60 for more.
An outside party can have their own mailbox for receiving
and sending messages.
See Guest Mailbox on page 62 for more.
Hang Up
An Automated Attendant option that immediately hangs
up the outside call.
See Hang Up on page 64 for more.
Help
See Getting Recorded Help in this glossary.
See Multiple Company Greetings in this glossary.
The Instruction Menu is the announcement that plays to
Automated Attendant callers. Normally, the Instruction
Menu provides callers with the Automated Attendant dial-
ing options.
See Instruction Menu on page 65.
IntraMail Feature Glossary
Description Usage
System
Automated Attendant
Voice Mail
Voice Mail
Automated Attendant
Voice Mail
Voice Mail
Voice Mail
Automated Attendant
Voice Mail
Automated Attendant
Automated Attendant
Chapter 1: Features
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