Voice Mail Overflow - NEC DS1000 IntraMail Feature Handbook

Voice Mail Overflow
Voice Mail Overflow
Description
The telephone system can automatically reroute unanswered outside calls to the IntraMail Automated Atten-
dant. Voice Mail Overflow ensures that IntraMail will pick up calls that don't go through. This allows callers
to leave a message rather than having to call back later. Voice Mail can be the overflow destination for the
following types of calls:
Direct Inward Line (DIL) Overflow
A trunk that directly rings an extension can overflow to that extension's mailbox if not answered.
Group Ring DIL Overflow
A Direct Inward Line (DIL) that rings extensions in a Ring Group can overflow to the IntraMail Auto-
mated Attendant if unanswered.
Key Ring Overflow
A trunk ringing an extension's line keys can overflow to the IntraMail Automated Attendant.
UCD Hunting Overflow
A trunk that rings a UCD Hunting Group can overflow to the group's master mailbox. See Master Mail-
box on page 79 for more.
Group Ring Automated Attendant Recall to a master mailbox only occurs for Automated Attendant
Unscreened Transfers routed to the Ring Group master number. For this type of recall, see Master Mailbox
on page 79 for more.
Operation
N/A
118 Chapter 1: Features
! Important !
DS1000/2000 IntraMail Feature Handbook