NEC DS1000 IntraMail Feature Handbook page 123

Call = Call answered by the Automated Attendant.
Extension = Extension dialed by Automated Attendant caller.
If Auto Attendant Do Not Disturb is off (see page 21 for more on this feature):
With Active Greeting
Recorded
With Active Greeting
Not Recorded
If Auto Attendant Do Not Disturb is on (see page 21 for more on this feature):
With Active Greeting
Recorded
With Active Greeting
Not Recorded
1
After 0401 - Transfer Recall interval.
2
Custom phone system programming may redirect the unanswered call (for example, to a hunt group or another extension).
Operation
N/A
DS1000/2000 IntraMail Feature Handbook
Unscreened Transfer (UTRF) Operation
Extension Idle
1. Transfers call to extension.
-If answered, connects call
(just like a phone system
transfer).
1
-If unanswered in a
default phone system,
plays greeting (so caller
2
can start recording).
1. Transfers call to extension.
-If answered, connects call
(just like a phone system
transfer).
1
-If unanswered in a
default phone system,
plays name (if recorded)
or extension number. Intr-
aMail then prompts caller
2
to leave a message.
Extension Idle
1. Sends call immediately to mailbox:
-Plays greeting.
-Prompts caller to start recording.
Unscreened Transfer
Extension Busy
1. Transfers call to extension.
2. Retrieves call.
1
3. If unanswered in a
default phone system,
plays greeting (so caller
2
can start recording)
1. Transfers call to extension.
-If answered, connects call
(just like a phone system
transfer).
1
-If unanswered in a
default phone system,
plays name (if recorded)
or extension number. Intr-
aMail then prompts caller
2
to leave a message.
Extension Busy
Extension in DND
1. Transfers call to extension.
2. Retrieves call.
1
3. If unanswered in a
default phone system,
plays greeting (so caller
2
can start recording).
1. Transfers call to extension.
-If answered, connects call
(just like a phone system
transfer).
1
-If unanswered in a
default phone system,
plays name (if recorded)
or extension number. Intr-
aMail then prompts caller
2
to leave a message.
Extension in DND
Chapter 1: Features
1
117