Guest Mailbox; Enhanced Guest Mailbox - NEC DS1000 IntraMail Feature Handbook

Guest Mailbox

Guest Mailbox
Description
An outside party can have their own Guest Mailbox mailbox for receiving and sending messages. A Guest
Mailbox is a Subscriber Mailbox that does not have an extension associated with it. A Guest Mailbox can
also be a Master Mailbox assigned as a Subscriber Mailbox. A Guest Mailbox has many of the IntraMail fea-
tures of a Subscriber Mailbox. A company visitor with a Guest Mailbox could, for example:
Go to any extension, press ICM + 700, then dial their mailbox number.
Review their messages, leave messages for associates, or record a new greeting for their mailbox.
Use many other features available to a Subscriber Mailbox.
For a brief overview of the features available at a Guest Mailbox, review the Related Features below. Then,
go to the individual feature to find out how it operates and any programming required to make it work.

Enhanced Guest Mailbox

With Enhanced Guest Mailbox, you can set up a Guest Mailbox just by activating the Subscriber Mailbox at
any uninstalled extension. In 1808-Mailbox Type, set up the mailbox as Personal ( 1 ) or Group ( 2 ). When
you do this:
A Screened Transfer (TRF) or Unscreened Transfer (UTRF) from the Automated Attendant goes directly
to the Subscriber Mailbox, even though there is no extension installed.
An Intercom call to the uninstalled extension goes directly to the Subscriber Mailbox.
A transferred call to the uninstalled extension also goes directly to the Subscriber Mailbox.
Operation
To log onto a Guest Mailbox:
1. Press ICM + Dial the IntraMail master number (e.g., 700).
You can optionally press a Call Coverage key assigned to the IntraMail master number.
2. When IntraMail answers, dial the Guest Mailbox number.
To log onto a Guest Mailbox from the Automated Attendant:
1. After the Automated Attendant answers, dial # + The Guest Mailbox number.
This capability may be disabled in the Automated Attendant.
Your automated attendant may have GOTO or LOGON actions assigned to the Guest Mailbox. Check with
your Communications Manager.
62 Chapter 1: Features
Logging Onto a Guest Mailbox
Logging Onto a Guest Mailbox from the Automated Attendant
DS1000/2000 IntraMail Feature Handbook