Next Call Routing Mailbox
Next Call Routing Mailbox
Description
The Next Call Routing Mailbox provides callers with additional dialing options while listening to a Subscriber
Mailbox recorded or default greeting. It also provides additional dialing options to callers routed to an
Announcement Mailbox. Next Call Routing Mailbox lets the caller choose how IntraMail should handle their
call. For example, if an Automated Attendant caller dials a subscriber's extension and hears the greeting, Next
Call Routing Mailbox (if programmed) allows them to dial other options instead of hanging up.
Logging Onto a Subscriber Mailbox while Listening to the Greeting
A subscriber who wishes to log onto their mailbox while listening to their greeting must have the option set
in their Next Call Routing Mailbox. To allow this capability, for example:
Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
While listening to their greeting, the subscriber can dial:
# (to route to their Next Call Routing Mailbox), then
# and their mailbox number to log onto their mailbox.
By default, this option is provided in Call Routing Mailbox 000. Additionally, the subscriber should enable a
Security Code for their mailbox to prevent unauthorized logons.
Operation
N/A
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Chapter 1: Features
DS1000/2000 IntraMail Feature Handbook