Consultation; Answering Or Rejecting A Call - Unify OpenStage M3 Plus User Manual

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Quit and return?
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Consultation

You interrupt your call to consult with a user (including external users) and then
resume the original call.
p
You are conducting a call.
Activating and conducting an enquiry/consultation call
Activate enquiry. The current call is placed "on hold", so that the first user waits.
Enquiry
o
Enter the phone number for the consultation call.
p
The number is dialled. The user answers. The consultation starts.
The second user is busy or does not answer
Press the display key to cancel the consultation. You are reconnected with the
first partner.
During the consultation you can
• activate call waiting
• press the menu key to send a callback or message to the second partner.
The consultation is ended and you return to the waiting call
The second user hangs up. You are reconnected with the first partner.
Either:
Or:
Open the system menu.
Menu
[
Select the menu item and confirm.
You will be connected to the first party again. The second partner hears the busy
tone and hangs up; an OpenStage handset hangs up automatically.
However, you can also
• toggle between the partners
• set up a conference
• transfer the waiting partner to the second partner

Answering or rejecting a call

Accepting a call
Your handset rings
The name and/or telephone number of the caller can be displayed. You have the
following options for answering a call:
k
The handset is in the charging shell: Remove the handset from the charging
shell (only works if "Auto Answer" is active)
The handset is not in the charging shell. Press the Talk key or Speakerphone
key.
When you have accepted the call you can:
• transfer the call
• place the call on hold and consult with someone else in the room
• place the call on hold and call a second partner
Page 40 or toggle the call
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Conducting calls – the basic functions
Page 42 or
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Page 40,
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Page 41 or
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Page 63. The caller information appears on the display.
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Page 40,
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Page 40 or to set up a conference
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Page 40.
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Page 63.
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Page 24 in order to forward
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Page 24,
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Page 41.
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