Unify OpenScape CP600 User Manual
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Also See for OpenScape CP600:
- User manual (233 pages) ,
- Installation and quick reference manual (33 pages) ,
- Quick reference card (2 pages)
Related Manuals for Unify OpenScape CP600
Summary of Contents for Unify OpenScape CP600
- Page 1 OpenScape Desk Phone CP600/CP600E OpenScape 4000 User Guide HFA A31003-C1000-U114-3-7619...
- Page 2 Provide feedback to further optimize this document to edoku@unify.com. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
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Page 3: Important Notes
EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems. Information concerning the proper disposal of your Unify product in the business-to- business market segment is available from your local sales representative in Unify or partner sales. Software update During a software update, the phone must not be disconnected from the power supply unit and/or the LAN. -
Page 4: License Information
Important Notes License information • More information about the EULA and Open Source licenses you can find on the Web interface, section ”Licenses” page 155. Installation location information • The telephone may only be operated using the LAN cabling internally in the building. The device should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000 Mb/s. -
Page 5: Table Of Contents
Table of Contents Important Notes ........3 Symbol . - Page 6 Programmable keys ............37 Programmable keys in the Favorites menu .
- Page 7 Activating and deactivating Bluetooth ......... . 90 Changing the Bluetooth name of your OpenScape CP600 ......90 Managing Bluetooth devices .
- Page 8 During the call ............. . 106 Holding calls on line keys.
- Page 9 Special functions for parallel call (ONS) ....134 Leaving/entering a hunt group ..........135 Private / Security .
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Page 10: General Information
General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you as described, this may be due to one of the following reasons: •... -
Page 11: Icons Used In The Manual
Icons used in the manual Tips Refers to a setting established via the web-interface. Indicates additional important information in relation to handling. ñ Indicates required intervention by the administrator. Displays for describing operation Selected action Original illustration on display Consult Start transfer Start conference Andre-Marie Ampere... -
Page 12: Action Not Selected
Action not selected Illustration on display Consult Start transfer Start conference Andre-Marie Ampere 3336 Save number Step-by-step illustration in the User Guide If an action is not selected, it is shown right-aligned in a light color. The associ- Start transfer J ated softkey is also shown. - Page 13 Confirm the selected conversation with the softkey to establish the connection Daniel Bernoull « or with the key to open the context menu. Information displayed for a non-selected conversation Conversations are displayed in a light color if they are not selected. This descrip- Andre-Marie Ampere 11:22 tion is only used if it aids understanding.
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Page 14: Service
Service The service department can help you only if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist re- tailer or network administrator will be glad to assist you. For queries regar- ding connection of the telephone, please contact your network provider. -
Page 15: Getting To Know The Openscape Desk Phone Cp600/Cp600E15
Getting to know the OpenScape Desk Phone CP600/CP600E The following sections describe the most frequently used controls and displays. The User Interface of Your Telephone Favorites Conversations Tuesday 27 June 2017 Service/Settings Alessandro Volta forwarding on CFNR on You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone page 22. -
Page 16: Ports On The Underside Of The Phone
Ports on the underside of the phone Power supply unit Network switch Country-specific cable Key module Headset Hand- Service interface Properties of your OpenScape Desk Phone CP600/CP600E 4.3" color graphic display, 480 x 272 pixels. Display type Please note that the screen is greyscale on CP600E. -
Page 17: Using Network Ports More Efficiently
Using network ports more efficiently The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator. Network switch OpenScape Desk Phone CP600/CP600E Using this connection option saves one network port for each switch used and requires shorter... -
Page 18: Keys
Keys softkeys Function when key is pressed Activates the function of the left display option or opens another menu. Used in the Fa- vorites menu as a Function key page 37. Audio controls Audio keys Function when key is pressed :/É... -
Page 19: Navigator
Navigator This control allows you to navigate in lists and perform actions in the selected area. Operation Functions when key is pressed In conversation mode: « Press the key. • Open subscriber information In settings: • Go down one level In lists and menus: Press the key. -
Page 20: Dialpad
Dialpad Numeric input If you enter a number when the telephone is in idle mode, for example, an input field opens auto- matically for numeric input. Only the digits 0 to 9 as well as the * and # characters can be entered via the keypad in "123 mode"... - Page 21 Complete your input: Company: Move cursor left Move cursor right Copy Press the softkey for to complete your input. Character overview (depends on the current language setting) 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x ï...
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Page 22: Different Display Interfaces
Different display interfaces Your Open Scape Desk Phone CP600 is fitted with a color graphic display page 16, in which different contents are displayed depending on the particular situation. Your Open Scape Desk Phone CP600E is fitted with a greyscale graphic display page 16, in ... - Page 23 softkeys Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta forwarding on CFNR on Notification area softkeys Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta forwarding on CFNR on Notification area Favorites Main menu Conversations Service/Settings Fixed call forwarding on Service menu Variable forwarding on User settings...
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Page 24: Context-Dependent Displays
Context-dependent displays Depending on the situation, the graphic display on your OpenScape Desk Phone CP600/CP600E shows different content, to which you can respond intuitively. Action with softkey Conversations 3334 30 May Missed call ‰ Paul Baum 30 May 3336 30 May b Dialed call x 3335 30 May... -
Page 25: Action Via Dialpad
Action via dialpad Press any key on the dialpad to start dialing a phone number with automatic phone number se- arch. 3334 30 May Missed call ‰ softkeys Paul Baum 30 May 3336 30 May b Dialed call x 3335 30 May b Dialed call x As soon as you enter the first digits, an input field opens for selecting the phone number and you... -
Page 26: Operating Your Openscape Desk Phone Cp600/Cp600E
Operating your OpenScape Desk Phone CP600/CP600E The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 137. ... -
Page 27: Conversations
Conversations A conversation is a contact with a call history. New conversations are created or updated for • a previously answered call • an outgoing call • a missed call • an Exchange entry following automatic synchronization • receipt of a vCard via Bluetooth A telephone number is automatically supplemented with a name if this information is available from the communication system or the telephone number is found in a company directory (LDAP). -
Page 28: Opening Details Of A Conversation Or Conducting A Call
Opening details of a conversation or conducting a call You can open a selected conversation using the navigation key or start a call using the softkey « or the navigation key . If a conversation is not selected, you can start a call using the soft- Conversations Daniel Bernoulli 30 May... -
Page 29: Editing Conversations
Editing conversations Conversations 3339 30 May c Received call x (00:28) Albert Einstein 30 May Alessandro Volta 30 May 39 091302799 30 May b Dialed call x Open the details of the conversation using the key. « Call Contact details 3339 History 3339... - Page 30 Press the softkey for to access edit mode. You can complete the following fields for a contact: • Last name: • First name: • Work 1: • Work 2: • Mobile: • Home: • Company: • Address 1: • Address 2: •...
- Page 31 Einstein Last name: Einstein First name: Work 1: 3339 Work 2: € μ Use the key to switch, for example, to "First name" and enter the first name here if appropriate. First name: Albert Move cursor left Move cursor right Copy Enter the first name and complete the input for this field with the softkey.
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Page 32: Searching For Conversations Or Contacts
Searching for conversations or contacts There are several ways to search for conversations or contacts. If you know the telephone number, you can, lift the handset or press the speaker key or press the headset key and begin entering the digits. Daniel Bernoulli 30 May b Received call x(1:35:50) -
Page 33: Display The History Of A Conversation
Display the history of a conversation The current history of a conversation is shown directly in the conversation list. The histories of other calls can be viewed under Details or also directly with the History option during a call. Conversations 3339 30 May c Received call x (00:28) -
Page 34: Deleting Conversations
Deleting conversations If you have for example selected a subscriber mistakenly and you do not wish to call them and must hang up, this call will appear in your call history. You can delete this entry again immediately. Entries for incoming calls that you no longer need or entries from V-Cards can also be removed from the list. -
Page 35: Telephony Interface
Telephony interface Telephony view Incoming call Your phone rings and the notification LED flashes. In addition to the "classic" telephone features, additional information and functions are offered on the display: notification LED flashes Incoming call Andre-Marie Ampere 3336 Notification area When conducting a call: notification LED lights permanently... - Page 36 Switching to a different menu during a call Use the keys to open the main menu and from there, for example, change the Bright- ness of the display in the Settings. Andre-Marie Ampere Favorites Conversations Tuesday 27 June 2017 Alessandro Volta Service/Settings Selecting the first softkey will take you back to the previous display.
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Page 37: Programmable Keys
Programmable keys Programmable keys are available to you in the Favorites menu or on an optionally connected OpenScape Key Module 600 page 39. Programmable keys in the Favorites menu Through the Favorites menu you have 16 programmable keys (four pages each with four keys), to which you can save functions and phone numbers. - Page 38 Favorites (1/2) Page 1 Press the second softkey to populate the first of four function keys on page 1. Key programming Edit dialing feature Assign telephony function Press the second softkey to switch to the list of functions. Nothing saved Change Back Use the €...
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Page 39: Programmable Keys On The Openscape Key Module 600
New function Second call/Call waiting Do not disturb Speaker call protect Speaker call Select the desired function via the softkey and confirm with "Enter." Programmable keys on the OpenScape Key Module 600 The OpenScape Key Module 600 has 12 keys to which you can assign functions or numbers at ¬... -
Page 40: Display Function Of The Function Keys
Display function of the function keys ä Call waiting softkey with status LED Action Label State... -
Page 41: User Settings
User settings Use the key to open the main menu and then switch to the settings. Favorites Conversations Service/Settings Tuesday 27 June 2017 Alessandro Volta Fixed forwarding on Variable forwarding on Settings Service menu Users Administrator (Admin) The menu consists of a configuration area both for users and for administrators. User settings ******.. -
Page 42: User Settings
User settings Menu You can adjust local settings for your OpenScape Desk Phone CP600/CP600E using the "User settings" menu. The menu structure consists of several levels. Users Ringer Audio Bluetooth Configuration You can also configure all settings via the Web interface of your OpenScape Desk Phone CP600/CP600E page 155. - Page 43 Connected calls Insecure call alert Press the softkey for Q to save your new setting. Parameters You can set values in some submenus. Audio - Settings Ringer Harmonize.mp3 Room acoustic Normal Headset socket Cordless headset Press the softkey for K to open the setting. Room acoustic Normal Echoing...
- Page 44 Audio - Settings Ringer Harmonize.mp3 Room acoustic Echoing Headset socket Cordless headset Exit the menu. Levels You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here. Switch to the telephone settings menu Phone Idle screen Display...
- Page 45 Brightness Adjust the brightness to the desired level. Use the key to do this. The display is adjusted im- " mediately. Brightness Complete the setting by pressing the softkey for Display Brightness Key module contrast Key module brightness Save your new settings.
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Page 46: Administration
Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line. -
Page 47: Setting Up The Phone
Setting up the phone Display Display adjustment You can tilt the display unit. Adjust the display unit so that you can clearly read the screen. Display brightness You can customize the display brightness according to your current lighting con- ditions. You can also configure this setting via the Web interface page 155. -
Page 48: Energy Saving Mode
Energy saving mode Select the inactivity time after which the OpenScape CP 600/600E should auto- matically dim or turn off the backlight. You can select the following time combinations for backlight dim / switch off: • 1 minute/5 minutes • 5 minutes/20 minutes •... -
Page 49: Contrast For The Openscape Key Module 600
Contrast for the OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label contrast to suit your ambient lighting. You can also configure this setting via the Web interface page 155. ... -
Page 50: Brightness For The Openscape Key Module 600
Brightness for the OpenScape Key Module 600 When you have connected a OpenScape Key Module 600, you can adjust the key label brightness to suit your ambient lighting. You can also configure this setting via the Web interface page 155 ... -
Page 51: Idle Screen
Idle screen You can also configure the screensaver settings via the Web interface. page 155 Idle screen activate Activate a Idle screen for idle mode. If nec. Press the Main Menu key. Open using the softkey. Service/Settings Open using the softkey. $ User: if nec. -
Page 52: Upload Your Images For Idle Screen
Upload your images for Idle screen To install your own images for Idle screen, transfer the images using the Web interface page 155. Once you have opened the web interface click "File transfer" and "Slideshow images," then click "Choose the image file you wish." Search for suitable images on your computer or in the network and save your search results. -
Page 53: Automatic Start Of The Idle Screen
Automatic start of the Idle screen Select how long OpenScape CP 600/600E should be idle before the Idle screen screensaver automatically activates. You can choose from the following settings: • 0 minutes (deactivated) • 5 minutes • 10 minutes • 20 minutes •... -
Page 54: Set Up Display Time For Idle Screen
Set up display time for Idle screen Set the intervals at which the Idle screen images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds If nec. Press the Main Menu key. Open using the softkey. -
Page 55: Audio
Audio Change connection volumes Change the following settings: • Handset volume • Speaker volume • Headset volume • Call loudspeaker volume You can also adjust volume settings from the user menu page 42. " Set volume louder or quieter. Press the key until you reach the desired volume. Adjust ringer volume in call or while idle You can also adjust volume settings from the user menu page 42. -
Page 56: Deactivate The Ringer
Deactivate the ringer If you do not want to be disturbed by the phone ringing for an incoming call, you can switch the ringer off. Deactivating Hold down the key until the "ringer off" icon appears. Ringer off Activating Hold down the key until the "ringer off" icon goes out. Ringer on Activate alert tone You can turn the ringer off and select a short alert tone instead. -
Page 57: Room Acoustic
Room acoustic To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing • Muffled You can also configure this setting via the Web interface page 155. -
Page 58: Ringer
Ringer Select your preferred ring tone from the available audio files. If no individual au- dio files are available, the "Pattern" ring tone is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator. You can also configure this setting via the Web interface page 155. -
Page 59: Setting Headset Port Use
Setting headset port use You can also configure this setting via the Web interface page 155. If nec. Press the Main Menu key. Open using the softkey. Service/Settings Open using the softkey $ User: if nec. Enter and confirm the User password. Open using the softkey. -
Page 60: Call Settings
Call settings Activate/deactivate second call You can determine whether or not you would like to accept second calls (call waiting) during a conversation. If your telephone belongs to an ONS group (parallel calls page 134), please note the following special features: In addition to triggering an alert tone on the engaged telephone, the se- cond call will also be signaled with a ring tone on the other telephones in the ONS group. -
Page 61: Speed Dial With Extension
Speed dial with extension Speed dial numbers with sequences are set up by your responsible admi- nistrator. Functions including the dialing number and further access codes can be saved to a speed dial number. Since the number of characters for a speed dial entry is limited, speed dial num- bers (up to 10) can also be linked together in order to handle longer sequences. -
Page 63: Programming Function Keys
Programming function keys Through the Favorites menu, you have 16 programmable keys (four pages each with four keys), to which you can save functions and phone numbers. You can program preferred functions that are not offered in menus. It makes sense to first assign a key as a "Shift key"... -
Page 64: Setting Up A Selected Dialing Key
Setting up a selected dialing key If you want to set up a selected dialing key on the second level of the OpenSca- pe Key Module 600, you can switch to this level beforehand. ¬ Switch to the second level if necessary. Hold down the Function key on the OpenScape Key Module 600 to which a fun- ction is to be assigned until the key programming menu is displayed. -
Page 66: Making Calls
Making calls To better understand the steps described here, it is recommended that you read the introductory chapter "Getting to know the OpenScape Desk Phone CP600/CP600E" page 15 . Receiving a call Any settings you are currently making on the phone will be interrupted by an incoming call. -
Page 67: Answering A Call With The Dss Key
Answering a call with the DSS key Requirement: You have configured DSS keys on your phone page 15. The phone rings. Press the DSS key. £ É The LED is lit. You can speak handsfree. Lift the handset Note the meaning of the LED displays on the direct call keys page 39 ... -
Page 68: Selectively Picking Up A Call
Selectively picking up a call You hear another phone ringing, whose number you know, or a colleague invites you to take over a call on a particular phone. Lift the handset. Select and confirm. Directed pickup? Enter the telephone number on which you wish to take over the call. You can then accept the call Display called extension When the call number is not shown in a call pickup group in which you want to... -
Page 69: Switch Microphone On/Off
Switch microphone on/off To prevent the other party from listening in while you consult with someone in your office, for example, you can temporarily switch off the handset microphone or the handsfree microphone Ending a call Press the illuminated key. The key is no longer lit. Ê... -
Page 70: Dialing/Calling
Dialing/Calling Dialing with handset off Lift the handset. Internal: Enter the phone number. External: Enter external code and phone number. Dial with the handset on-hook Internal: Enter the phone number. External: Enter external code and phone number. Participant answers over loudspeaker. The speaker key is lit. Participant answers over loudspeaker: With handset on hook: Speakerphone mode. -
Page 71: Choose From Conversations
Choose from conversations The conversations list is displayed on the screen. If the contact you want is not visible, then select with μ€ or search by entering the phone number or name. Confirm the selected contact with the softkey. The phone number is dialed. Georg Simon Ohm If visible, confirm immediately with the softkey for the contact. -
Page 72: Using Speed Dial
Using speed dial This function must be set up by your responsible administrator. Speed dial numbers can also contain command or access code sequences and may be linked with other speed dial numbers page 60. Dialing with central speed dial numbers Requirement: You know the speed dial number page 60. -
Page 73: Forwarding Calls
Forwarding calls You can program several types of call forwarding on your line. FWD-VAR-ALL-BOTH All calls are forwarded to the stored phone number, and the call number is deleted when the call is disconnected. FWD-FIXED All calls are forwarded, the stored phone number is not deleted when the call is dis- connected. - Page 74 Confirm. No destination ¦ Variable: Busy Confirm. No destination ¦ Variable: No reply Confirm. No destination ¦ Variable: Busy or no reply Confirm. No destination ¦ Fixed: All calls Use the softkey to open the editor for the destination phone number Destination Enter the destination phone number on the dial pad.
- Page 75 Activating call forwarding with key The advantage of a specific key for call forwarding is that you do not have to re- enter a phone number every time. The programmed key already contains a des- tination. You can therefore set up several keys with different forwarding destina- tions.
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Page 76: Using Callback
Using callback You can request a callback if the individual called is busy or if nobody answers. This also applies to external calls via switching centers. This will save you from repeatedly attempting to call someone. You receive a callback •... -
Page 77: Checking/Deleting A Saved Callback
Checking/deleting a saved callback If nec. Press the Main Menu key. € Select "Callback requests" Confirm. Callback requests Confirm to display additional entries if applicable. Show next entry Deleting an entry that is displayed Confirm. Delete Ending a query Confirm, Ë... -
Page 78: During The Call
During the call Switch to speakerphone Requirement: You are conducting a call via the handset. Press and hold the key, hang up the handset, and then release the key and con- tinue the call. US mode If the country setting is set to US (ask relevant Administrator), you do not need to press the loudspeaker key when you hang up the phone. -
Page 79: Parking A Call
Parking a call You can park up to 10 internal and/or external calls. You can resume the parked calls on another telephone. This allows you to continue a call on another phone, for example. Requirement: You are conducting a call. Press the Function key of the OpenScape Key Module 600, if configured. - Page 80 If visible, press the softkey of the Function key. Parking ˜ If nec. Press the Main Menu key. Open using the softkey. Service/Settings Open with the softkey. Service menu Confirm. Calls € Select "Retrieve parked call." Confirm. Retrieve parked call Enter the parking position number you have noted.
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Page 81: Call Second Individual (Consultation)
Call second individual (consultation) You can call a second party while a call is in progress. The first individual is on hold. Confirm. Consult Calling a second participant: Enter the phone number of the desired participants. Select one from the conversations list. Back to the first caller, second caller does not answer: Confirm. -
Page 82: Accepting A Second Call (Call Waiting)
Accepting a second call (Call waiting) You are still available to other callers, even though you are on the telephone. A warning tone and the notification "Call: <x>" in the display indicate the waiting call. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. -
Page 83: Carry Out Dmtf-Suffix/Dial Tone
Carry out DMTF-suffix/dial tone In order to control devices, such as answering machines or automatic informa- tion systems, you can send out DTMF signals (Dual Tone Multi-Frequency). Please ask your administrator to send the codes for the DTMF tones. Ending the call also deactivates DTMF suffix dialing. Your system can also be configured in such a way that you can start the DTMF dial-up immediately after establishing the connection. -
Page 84: Using Bluetooth
OpenScape CP600 (often smartphones have this, but not headsets). The NFC transmitter on the OpenScape CP600 is located in the top right area of the display, to the left of the Forwarding key and below the "N" logo. -
Page 85: Using A Bluetooth Headset
Using a Bluetooth headset You can connect a Bluetooth headset to your OpenScape CP600, which is approved for use with the OpenScape CP600. Ask your administrator about approved headset types. Connecting the Bluetooth headset Requirement: The Bluetooth function on your OpenScape CP600 is activated page 90. -
Page 86: Testing A Bluetooth Headset
Testing a Bluetooth headset Press key. You should now hear the on-hook signal in the headset. The input field is opened. Dialing a number... © Enter the phone number. 082631565 © Confirm when the complete number has been entered. The required contact is shown in the list. Confirm with the softkey. The connec- Peter Maier tion is set up. -
Page 87: Transferring Contacts
The Bluetooth function on your OpenScape CP600 allows you to transfer cont- acts in vCARD format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP600 and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-enabled de- vices. -
Page 88: Sending A Vcard
Sending a vCard Sending to a paired device Requirement: The receiving device is included in the list of paired devices, Bluetooth is activated on the device and can receive vCards. μ€ Select the required contact from the Conversations menu. The selected contact is highlighted. Georg Simon Ohm «... -
Page 89: Using A Bluetooth Conference Phone
Calling a participant Requirement: The conference phone is ready for use but switched off. The OpenScape CP600 is in idle mode. Press key. Enter the phone number. The "conference device" switches on automatically. -
Page 90: Bluetooth Settings
Save the setting by selecting the softkey. Changing the Bluetooth name of your OpenScape CP600 Here you can determine which name your OpenScape CP600 should use to re- gister at other Bluetooth devices. You can also configure this setting via the Web interface page 155. -
Page 91: Managing Bluetooth Devices
The predefined name is entered. ¾ OpenScape CP600 75:7E:FF Change to the desired name and conclude your input with the softkey. Save the setting by selecting the softkey. Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: •... - Page 92 Proximity detection via Bluetooth You can automatically block a paired Bluetooth device, e.g. use a headset in ad- dition to your OpenScape Desk Phone CP600, if you leave your work place we- aring your headset. This will prevent anyone getting access to your personal telephone records during your absence.
- Page 93 Use the softkey to reduce the proximity Π" Adjust using the toggle key Confirm the setting with the softkey. Proximity threshold Save the setting with the softkey and exit the menu. Checking the proximity display Check different positions of your Bluetooth device at which the connection can still be maintained.
- Page 94 Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list, for example, if it will no longer be in the vicinity for an indefinite period. If nec. Press the Main Menu key. Open using the softkey. Service/Settings Open using the softkey.
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Page 95: Blacklist For Bluetooth Devices
The current name is displayed. Open the field name with the softkey. Headset_1 K Name The predefined name is entered. Headset ¾ Change to the desired name and conclude your input with the softkey. Save the setting by selecting the softkey. Blacklist for Bluetooth devices The blacklist contains the Bluetooth devices for which a connection setup attempt should be rejected by the OpenScape CP 600. -
Page 96: Removing A Bluetooth Device From The Blacklist
Removing a Bluetooth device from the blacklist If nec. Press the Main Menu key. Open using the softkey. Service/Settings Open using the softkey. $ User: if nec. Enter and confirm the User password. Open using the softkey. $ Bluetooth Open using the softkey. Blacklisted devices Open the device softkey. - Page 97 Beacon configuration € Select entry for URI Current address is displayed. Open URI field with the softkey. https://unify.com K If necessary, an address is entered. If necessary, an address is entered. This https://unify.com ¾ should be an HTTPS address that is as short as possible. For long addresses, use a URL shortener to shorten it.
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Page 98: Phoning On Several Lines (Multi-Line)
Phoning on several lines (multi-line) Line keys Line keys can be set up on the freely programmable feature keys on a OpenSca- pe Desk Phone CP600/CP600E. Any key assigned the “Line” function corres- ponds to a line, and so up to 4 lines can be set up. A distinction is made here between primary and secondary lines. -
Page 99: Line Usage
Line usage Private line A line that is used by a single telephone. This line cannot be used as a se- condary line by another telephone. Shared line A line that is configured on multiple phones. The line status is displayed by a LED for all phones that share this line (if configured). -
Page 100: Preview
Preview You are speaking on a line. The LED of another line key flashes. You can deter- mine via the "Line preview" function who is calling on this line. The information is shown to you on the display. You can also determine which caller that you have previously put on "hold"... -
Page 101: Accepting Calls On The Line Keys
Accepting calls on the line keys If several calls are made at the same time, as usual, you can accept calls in the order provided. You can also, however, prioritize the acceptance of other calls. Requirement: The administrator responsible has determined the order in which incoming calls are directed to line keys. -
Page 102: Activating/Deactivating Ringing Mode (Call)
Activating/deactivating ringing mode (call) If you are making a phone call on one line, ringing for other incoming calls may disrupt your conversation. If the “Ringer cutoff” function is enabled, your phone will no longer ring. Incoming calls are then only displayed via the flashing of the relevant line keys. -
Page 103: Call Transfer
Call transfer If you are temporarily leaving your desk or do not wish to be disturbed, you can activate call transfer for the line to a target phone for incoming calls. A “Call transfer” function key (call transfer/line) can be programmed for every line. Activation Press the programmed “Call transfer”... -
Page 104: Dialing With Line Keys
Dialing with line keys The phone can be set up with automatic or selectable line seizure. The adminis- trator responsible determines if a line, and which line, is to be automatically sei- zed if the handset is lifted or speakerphone mode enabled. The display screen “Please select a line”... -
Page 105: Call Waiting With A Direct Station Select (Dss) Key
Call waiting with a direct station select (DSS) key Requirement: You have set up DSS keys on your phone page 15. The desi- red participant’s line is busy. Press the DSS key. Line The participant called accepts your call waiting. Lift the handset. -
Page 106: During The Call
During the call Holding calls on line keys Press the "hold" key. The LED of the line key flashes slowly. Your OpenScape 4000 system can also be configured so that the call is held by pressing the line key. Try it out or ask your relevant administrator. Holding and then reaccepting a call on a line key Requirement: You have accepted a call on a line key page 101 or you are... -
Page 107: Directed Line Pickup
Directed line pickup A colleague in an open-plan office has parked a call on a line key and calls across the room to ask you to accept the call. You have no access to this line. Lift the handset. Select and confirm. Directed pickup? Enter the extension number of the phone on which the call was parked. -
Page 108: Most Recent Extension Number Dialed For A Particular Line
Most recent extension number dialed for a particular line The most recent extension number dialed via your main line is saved. If this type of saved number redial if installed on your phone, each most recently dialed extension number is automatically stored for the current line’s saved num- ber redial. -
Page 109: Line Mailbox
Line mailbox Callers who wish to reach you while you are away can leave a callback request in the mailbox of the relevant line. In the mailbox you will also find voice or fax messages from the mail server (if configured). -
Page 110: Identifying The Line Used
Identifying the line used If several lines are busy at the same time, you can find out which line you are currently speaking on. With the programmed function key Press the programmed “Current line” function key. Current line Via the menu Open menu page 18. -
Page 111: Entering A Call On A Line (Three-Way)
Entering a call on a line (three-way) Requirement: You are speaking on a line. The LED of the line key lights up. Press the line key. A conference tone is audible to you and the participants al- Line ¤ ready connected. All three participants can now speak with one another. LED continues to light up. -
Page 112: Preventing Entry
Preventing entry If no entry protection has been preset, you can prevent the entry. The entry pro- tection applies to the current or following call. You are already conducting a call on a line. Lift the handset. With the programmed function key Press the programmed “Private call”... -
Page 113: Witness Or Tape Connection
Witness or tape connection During a call a previously determined participant can be prompted to enter the call as a “witness” via a programmed “Request silent monitor” function key. The third participant in the call is not informed of the connection of the “witness”. The witness can not participate in the call, only listen in. -
Page 114: Accepting Calls For The Manager In The Secretarial Office
Accepting calls for the manager in the secretarial office For calls for the manager, the phone rings in the secretarial office. Lift the handset. Press the key and use speakerphone mode. Accepting calls for the manager during a call You are conducting a call. A call is coming in for the manager. -
Page 115: Switching Calls Directly To The Manager
Switching calls directly to the manager If the secretarial office is not occupied, calls for the manager can be immediately switched to the manager. The switch is possible on both the phone in the secre- tarial office and on the manager’s phone. Activating Press the programmed function key “Call transfer Manager”. -
Page 116: Using The Second Phone For The Manager
Using the second phone for the manager Requirement: a second phone has been set up for the manager. A programmed “Parking” function key is set up on the manager’s first and second phone. Parking a call on the first phone Press the programmed “Parking”... -
Page 117: Using Buzz Function
Using buzz function If, on your manager’s phone, a programmed “Buzz” has been set up, you can trigger a buzzing on a particular target phone (e.g. in the secretarial office) via a key press. The extension number of the calling phone is also briefly displayed on the target phone when it buzzes. -
Page 118: Other Settings And Functions
Other settings and functions Other settings and functions Save appointments Appointment function You can arrange for your phone to call you to remind you of an appointment. For this to happen, you need to save the desired times of the calls. This is possible for the next 24 hours. -
Page 119: Using Timed Reminders
Other settings and functions Using timed reminders Requirement: You have saved an appointment. The saved time arrives. The phone rings. Appointment Lift the handset. The appointment time is displayed. Replace the handset. Don’t pick up the phone, the phone rings several times and “Appointment“ is displayed before the appointment is deleted. -
Page 120: Switch Off Identification On Another Device
Other settings and functions Applies in own OpenScape 4000 area Enter internal PIN. The network applies in your own and other OpenScape 4000-sys- tems Enter the 2-digit node code for your own OpenScape 4000-system (ask respon- sible administrator). Enter your own phone number and press the hash key. Enter network-wide PIN and press hash key. -
Page 121: Set Your Own Connection To Another Phone (Mobility)
Other settings and functions Set your own connection to another phone (Mobility) You can route the connection of your telephone to a different telephone with most of the functions and features (number, key assignment, authorizations). The "home phone" is disabled and the "guest phone" becomes "your" phone. The original connection of the "guest phone"... - Page 122 Other settings and functions in phone’s idle mode. Enter the system code for “mobile HFA Logon” (e.g. 125). Enter “home” phone number and press hash key. Enter ID and press hash key. The login procedure starts. Mob. Begin HFA Logon After logging in, you will see your own phone number in the last line.
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Page 123: Connect To "Home Phone" Again
Other settings and functions Connect to “home phone” again Log off via the “guest phone” If you no longer require a connection to the "guest phone", and/or if you want to switch again to your “home phone”, log off from the “guest phone”. Open menu page 22. -
Page 124: Transfer Connection To Next Phone
Other settings and functions Please enter the “mobility password”. The "guest phone" is now once more available with its original phone number, features, and functions. Any call forwarding that may have been set up can be cancelled. The "home phone" is activated again and you can make calls as usual. Transfer connection to next phone If you want to transfer your connection from the first "guest phone"... -
Page 125: Openscape 4000 As House Call System (Intercom System)
Other settings and functions OpenScape 4000 as house call system (intercom system) You can speak to an internal subscriber on the OpenScape 4000 directly using the loudspeaker on their phone to set up a connection. You can also initiate a speaker call from a consultation call. -
Page 126: System-Wide Voice Calling
Other settings and functions System-wide voice calling You can initiate a speaker call with any internal participant whose phone has a hands-free function or a loudspeaker. Speaker call to a variable destination A target subscriber is contacted via their internal phone number. Lift the handset. -
Page 127: Speaker Call In A Group
Other settings and functions Speaker call to a target destination The system code for “Speaker call-one-way“ and the destination phone number are programmed on a destination dial key page 73. Press programmed dial key. It will immediately establish a connection with the 123456 destination’s loudspeaker. - Page 128 Other settings and functions Speaker call to a target destination The system code for “Voice call group participants“ and the speed dial number for the corresponding group member are programmed on a destination dial key page 73. Press programmed dial key. It will immediately establish a connection with the 123456 destination’s loudspeaker.
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Page 129: Announcement (Broadcast) To All Members Of A Management Group
Other settings and functions Announcement (Broadcast) to all members of a management group With this function, you can send an announcement to all members (10 to 40) of a management group at the same time. After you have set the group call, you will receive a confirmation tone when you can start the announcement. -
Page 130: Forward Calls For Another Connection
Other settings and functions Forward calls for another connection You can save, turn on, query, and turn off call forwarding for another phone, fax, or PC connection from your own phone. To do so, you must know the PIN of the connection or the authorization "Call forwarding for external connection". -
Page 131: Save Destination For Fax /Pc/Busy Stations- Call Forwarding Activated
Other settings and functions Save destination for fax /PC/busy stations- call forwarding activated Open menu page 22. Confirm. Destinations? Select and confirm. Forward phone number.:? Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator. -
Page 132: Check/Turn Off Call Forwarding For Other Phone
Other settings and functions Check/turn off call forwarding for other phone Open menu page 22. Select and confirm. Switch? Select and confirm. Forward phone number.:? Confirm. Variable Forwarding? Enter phone number of other phone. Confirm. Complete? Enter PIN Confirm. Complete? Deactivating Confirm. -
Page 133: Check/Deactivate Call Forwarding For Fax/Pc/Busy Stations
Other settings and functions Check/deactivate call forwarding for fax/PC/busy stations Open menu page 22. Select and confirm. Switch? Select and confirm. Forward phone number.:? Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator. In the table, you can enter the key figures that are va- lid for you: “Query call forwarding for fax”: "Query forwarding for PC":... -
Page 134: Special Functions For Parallel Call (Ons)
Special functions for parallel call (ONS) Special functions for parallel call (ONS) If your telephone is integrated into an ONS group (ONS = "One Number Ser- vice"), you can be connected to all other telephones of this group in the same way as on your own telephone. -
Page 135: Leaving/Entering A Hunt Group
Special functions for parallel call (ONS) Leaving/entering a hunt group Requirement: A hunt group is set up for the team. You can take yourself out of the hunt group at any time, e.g. when you leave the workplace. When you are present, you enter the group again. You also remain contactable when disconnected via your own phone number. -
Page 136: Private / Security
Private / Security Private / Security Activating/deactivating do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ringing tone and the message "Do not disturb." External callers are for- warded to the operator. -
Page 137: Speaker Call Protect On/Off
Private / Security Speaker call protect on/off You can prevent yourself from being contacted directly. Any attempt to talk to you directly via the loudspeaker will then result in a normal call. Open menu page 22. Select and confirm. Switch? Select and confirm. - Page 138 Private / Security The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password protected (see also page 138). You can also configure this setting via the Web interface page 155.
- Page 139 Private / Security If nec. Press the Main Menu key. Open using the softkey Service/Settings Open using the softkey $ User: if nec. Enter and confirm the User password. € Select "Changing the user password." Open using the softkey Changing the user password - Open using the softkey Current password The input field is displayed.
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Page 140: Locking The Phone To Prevent Misuse
Private / Security Locking the phone to prevent misuse You can stop unauthorized parties from using certain functions on your phone while you are away. E.g. the dialing of external phone numbers and access to your mailbox can be prevented. Ask your administrator which features are lo- cked. - Page 141 Private / Security You can only lock the phone if you set a User password page 137. The password for this must not be the default setting "000000." Check, if necessary, whether the phone lock function has been activated for you by the administrator.
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Page 142: Secure Calls
Private / Security Secure calls Query status in idle mode When the phone is idle, you can check whether the secure calling is active on your phone. € Open the idle menu page 22. Select and confirm. Use secure calls? The status display corresponding to the set security mode is displayed. -
Page 143: Identifying Anonymous Callers ("Tracing")
Private / Security Identifying anonymous callers ("tracing") This function must be set up by your responsible administrator. You can have malicious external callers identified. The caller's phone number can be determined during the call or up to 30 seconds afterwards. You are not allowed to hang up. - Page 144 Private / Security...
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Page 145: Local Phone Settings
Local phone settings Audio settings Volumes Set the volume here, for instance, for the loudspeaker, handset, or headset. You can preset different volumes for the following microphones and signals in ten levels: • Loudspeaker • Ringer • Handset • Headset •... -
Page 146: Set Local Ringtones
Set local ringtones Select and configure call type The ringer mode "local ringtone" is set. Not all of the following types have to be used: • 1: Internal • 2: External • 3: Notification call 2 Select the desired call type and configure it according to your requirements. You can also configure this setting via the Web interface page 155. -
Page 147: Ringer Mode
Ringer mode With both Ringer mode options • HiPath • Local ringer determine who generates the ringtone on the phone. With the "HiPath" setting the system emits the ringer type and the related ringer, which you can adjust la- page 145. ... -
Page 148: Insecure Call Alert
Insecure call alert You can also configure this setting via the Web interface page 155 . If nec. Press the Main Menu key. Open using the softkey Service/Settings Open using the softkey. $ User: if nec. Enter and confirm the User password. Open using the softkey. -
Page 149: Setting Up Exchange Access
Setting up Exchange access To use your Exchange account in conversations you must enter the server ad- dress and your access details. You can also configure this setting via the Web interface page 155. If nec. Press the Main Menu key. Open using the softkey Service/Settings Open using the softkey. -
Page 150: Sd-Card
SD-Card You only see status information at present for a possible SD card. Usage is not yet possible. Please note that SD slot is available only on CP600. If nec. Press the Main Menu key. Open using the softkey Service/Settings Open using the softkey. -
Page 151: Displaying Network Information
Displaying network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone. - Page 152 Network information PC-RX PC-TX LAN autonegotiation LAN information.100 Mbps, full duplex,Gigabit enabled € Scroll Network information LAN autonegotiation LAN information.100 Mbps, full duplex,Gigabit enabled PC autonegotiation PC information Link down DNS name : Name or number of telephone. URL: HTTP address of the web interface. This address is specified in the ad- dress line of the Internet browser and is used to call up the web interface of the phone in the browser.
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Page 153: Resetting User Data
Resetting user data All personal settings changed via the telephone menu or the web interface can be reset to factory settings. Some images for the screensaver will be deleted or deleted default images will be restored. Some ringer files will be deleted or deleted default ringer files will be res- tored. -
Page 155: Web Interface
Web interface General You can configure a number of settings for your phone via the web interface. Communication oc- curs via a secure HTTPS connection. Access to the web interface must be activated by your ad- ministrator. Launching the web interface For more information on the IP address, the web interface address, and how to connect the phone to the network, refer to the section entitled "Network information."... -
Page 156: User Pages
User pages All entries under the user menu on the Web interface can also be found under the user menu on the phone page 41. You will be prompted to configure a user password the first time you call up the web interface page 137. - Page 157 – Sample tone – Pattern sequence – Special 1 – Ringer – Sample tone – Pattern sequence – Special 2 – Ringer – Sample tone – Pattern sequence – Special 3 – Ringer – Sample tone – Pattern sequence – Alert tone 2 –...
- Page 158 – Favorites / recently used – Direct destination – Internal call forwarding allowed – Favorites / recently used – Direct destination – External call forwarding allowed – Favorites / recently used – Direct destination – Forward busy/no answer calls allowed –...
- Page 159 File transfer V page 52 Slideshow Select the image file you wish to use as slideshow images Browse... Save Cancel Closing or navigating away from this page will cancel the file transfer Delete all user slideshow images Default slideshow images will be restored Default slideshow images will be restored Default slideshow images will be restored Delete...
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Page 160: Fixing Problems
Fixing problems Responding to error messages on the display Possible causes: Incorrect input Number is not correct. Possible response: Enter correct number. Possible cause: No authorization Locked function attempted. Possible response: Apply for authorization to execute function from manager. Possible cause: Currently not possible Dialing a non-existent number. -
Page 161: Contact Partner In Case Of Problems
Possible 2nd cause: If "clear LED support" shows in menu: You have tried to save a number without LED-display or an external number using a key that already has an internal number with LED-display. Possible response: Confirm "clear LED support" to save the call number. The existing internal num- ber remains on the other level without LED-display. -
Page 162: Key Terms
Key terms Key terms Conversation Accept ..............66 Ending ..............69 Parking a call ............79 Retrieving a parked call ........79 transfer ..............81 Accepting a call Conversations ............27 with line keys ............101 search, ..............32 Administration ............46 Announcement ............ - Page 163 Key terms General information ..........10 Making calls ............. 70 Graphic display ............22 Menu "Users" ............156 Icons for connection status ........36 Messenger call ............117 Microphone .............. 69 Missed calls ............. 71 Mobility ..............121 Mobility variants ............. 121 Holding ..............
- Page 164 Key terms Redial ............... 71 Telephony interface Representative (secretarial office) ......117 SingleLine ............. 35 Ringer off ..............56 Three-party conference .......... 111 Toggling ..............81 Tone dialing ............. 83 Transfer (call) ............81 Safety notes ............... 3 Save appointments ..........118 Second call (manager) ...........
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