Residential Gateway User’s Guide (RG2200) 6085 State Farm Drive • Rohnert Park, CA 94928...
Motorola / Next Level Communications. Information contained in this document is subject to change without notice. Motorola / Next Level Communications assumes no responsibility for any errors that may appear in this document, nor liability for any damages arising out of the use of this document. No part of this document may be reproduced in any form by electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from Motorola / Next Level Communications.
What Your Network Service Provider Does ..........11 Optional Gateway Features ...............14 ..................15 ETTING TARTED Using Your RG2200 ...................16 Using Your Remote Control ................19 Caller ID/Message Waiting .................25 Using Pay-Per-View ...................27 Access Parental Control ................27 Recording Your Favorite Programs ............28 Cancelling Your Recording .................30...
Setting the Remote Control ID ..............39 Determine the remote control Operating Mode (SRC-300 only) ....40 Set the remote control Operating Mode (SRC-300 only) ......41 Programming the TV Code ................42 Programming the TV Code Using Code Search Method ......43 Verifying the TV Codes ................44 Verifying and Setting Other Features ............45 Accessing the TV Setup Menu ..............45 Verifying the TV (RF) Setting ..............47...
Do not stack other equipment on top of the RG2200. • Maintain at least 2 inches of free space above the RG2200. • Equipment should never be placed near or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless proper ventilation is provided.
• – This product may be equipped with a polarized alternating current line plug (a plug having ROUND OR OLARIZATION one blade larger than the other). This plug will fit into the power outlet in only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug.
ABELS Important warning notices, if any, are located on the back of the RG2200 about safety to people and equipment. Failure to observe these rules and similar danger, caution, or warning notices can result in serious personal injury, service interrup- tion, and equipment damage.
Some competitor boxes are designed to deliver one video/audio chan- nel to a single TV and/or VCR device. In contrast, the compact RG2200 delivers the functionality of two or three high-qual- ity digital video boxes in a single package. Depending on the model you have, the RG2200 can deliver separate xDSL video services to up to three TVs at the same time.
Residential Gateway RG2200. The term xDSL is a generic term, used in this manual, to refer to both ADSL and VDSL technologies. on page 15 contains the information you use most frequently and helps you understand how the RG2200 ETTING TARTED works after your NSP (network service provider) has connected and programmed its functions.
• Connects and configures your PC(s) to access the Internet. • Ensures that all the remote controls in your home used with your RG2200 are the correct model. • Installs the batteries in your remote control. •...
TV to a new RF channel. Once your TV is tuned to the specified RF channel, the RG2200 and your remote allow you to surf through the channel line- up and tune to any program from any TV viewing location. The table below demonstrates how the TV outputs and the RF channels work together to deliver video and audio programming.
RITE EMOTE ONTROL AND THER You may wish to label each of your remote controls so you can easily identify which TV they have each been programmed to control. Ask your service provider for labels if they have not already been provided for you. Write your remote control ID here: TV1 _____ TV2 _____ TV3 _____ Write your TV code here:...
EATURES LOSED APTIONING The RG2200 supports closed captioning capability. Refer to your TV User’s Guide for instructions on how to use closed captioning. ELETEXT Some televisions in European countries support Teletext. Teletext data is passed through the RG2200 to your television.
ETTING TARTED This section contains basic information needed to get you started using your new RG2200 right away. This information is covered in the following subsections: • “Using Your RG2200” on page 16 • “Using Your Remote Control” on page 19 •...
RG2200 SING The illustration below shows the controls you need to be familiar with when using the RG2200. Go to the tables on the next page for description of their function.
The following table describes the buttons on the front of the RG2200. These buttons operate at the primary viewing loca- tion, which is TV1. Symbol Name If you press the button, this happens. 1. SETUP Displays the Gateway Menu. 2. UP arrow Increases the channel number.
7. ONLINE No light, or off, indicates there is no active PC detected on the data port. An amber light indicates the RG2200 has detected an active PC on the data port, but the RG2200 is not yet ready for use.
If your remote control is programmed for IR mode, it requires a direct line-of-sight in order to function. In other words, you need to point an IR remote directly to the television or the RG2200. You can only use an IR remote to operate a TV that is located in the same room as the RG2200.
SRC-300 R EMOTE ONTROL A. LED: Lights when any button on the remote is pressed. Also, when pressed and held starts programming sequences. B. Exit: Exits the current function. C. Directionals: Move cursor in program guide and menus. D. Info: Displays current channel and program guide and menus. E.
SRC-200 R EMOTE ONTROL A. A: Starts Remote ID programming sequence and VOD, if provided. B. PPV: Displays Pay Per View menu. C. Call ID: Opens Caller ID screen. D. Exit: Exits current menu and returns you to previous screen. E.
The RG2200 doesn’t have an on/off button. However, if your NSP has activated the “One Touch Power” option, the RG2200 can be put into a power saving mode when you use the POWER button on the remote to turn the TV off. It is reac- tivated when the TV is turned on using the same button.
O MUTE OR UNMUTE THE VOLUME USING YOUR REMOTE CONTROL 1. Press the MUTE key on the remote to mute your TV. 2. Press it again to unmute the TV. ETTING HANNEL RDER AND AVORITE HANNEL You can use the remote control to select what channels will appear in your guide, set up your TV channel order or create a list of your favorite channels.
O ARRANGE THE CHANNEL ORDER 1. Press MENU. The Main Menu screen of your interactive program guide is displayed. 2. Use the up or down (directional) key to highlight “Setup The Channels.” 3. Press SELECT. An options screen is displayed. 4.
RG2200 is connected to the network. When an incoming call arrives, the message LED on the front of the RG2200 is illuminated and caller ID information appears in the upper left- Incoming call from: hand corner of each of the TVs that is caller-ID enabled.
Some of the caller information received is marked as private. All caller ID information is added to the Call Log. The RG2200 maintains a log of the last 50 calls. Information that is unavailable appears in the Call Log as unavailable or private. The log includes: •...
ONTROL The RG2200 allows you to use parental discretion about the TV programs or movies you want your children viewing. This “parental lock” is easily set up and removed using your remote control. You can control access to programs of your choice in several ways: •...
ROGRAMS User Tip: When you are connecting your RG2200 to a VCR that has more than one AV input, be sure to plug into the default, or primary input, which could be called AV-1 or L-1. Make sure that your NSP has connected the VCR to the RG2200. For examples of VCR connections See “TV/VCR/Audio Connections”...
68) must be installed and your VCR(s) must be programmed into the RG2200 by your NSP before the RG2200 can be programmed to record your favorite program. If the IR Blaster hasn’t been installed, contact your NSP. Not all NSPs support use of the IR Blaster.
• Your VCR begins recording. • The record LED on the front panel of RG2200 turns on. Note: You cannot change channels while the recording is in progress. ANCELLING ECORDING If you want to cancel a recording in progress: 1. Press SELECT on your remote control.
6. If you know your VCR brand and code, highlight “Quick VCR Setup.” See ”VCR Codes” on page 78 for a list of compat- ible VCRs. 7. Press SELECT. An interactive action menu is displayed. 8. Follow the instructions in the menu. 9.
Your NSP programs your RG2200 and remote control when your system is first connected. The NSP also programs the same Gateway ID (this is the ID of your RG2200) into all the remote controls in your home. If there is more than one RG2200 in your home, your NSP programs the Gateway ID into each remote control that communicates with a specific RG2200.
ID on this page or on the back of the remote. If the ID has not been recorded, perform the following steps. 1. Press the SETUP button on the front panel of the RG2200. (See “Using Your RG2200” on page 16 for an illustration and description of this button and other buttons on the RG2200s.)
The Remote Control Setup screen will been displayed. Remote Control Setup 2200V3000 Press Source or PPV button on Remote now Press EXIT to return to the main menu. 4. Press PPV on your remote control.
The Gateway ID is set to: Press EXIT to return to the main menu. If the Gateway ID programmed into your remote control does not match the Gateway ID of the RG2200, the system prompts you to reset the Gateway ID.
You can set the GATEWAY ID. GATEWAY ID. 4. Enter the 3-digit code assigned to your RG2200. The 4. Enter the 3-digit code assigned to your RG2200. The valid range is 004 - 999 for SRC-300s in native mode.
Mode Rapid flickering For TV1, which is in the same room as your RG2200 IR (Infra Red) Remote TV1: Primary TV is in a different room than the RG2200. UHF (ultra high frequency) Remote TV2. Remote TV3 (3-stream models only)
ETTING THE EMOTE ONTROL Your NSP uses the following table when programming your remote control ID to work with each TV in your household. You may use it, too. Remote Control ID Operates TV Mode Local TV1--TV in same room as RG. Remote is set to operate in IR mode. Remote TV1--TV in a different room than the RG.
Note: Valid single-digit codes are 0, 1, 2 (and 3, with 3-stream models). If you entered an invalid sequence or a 20-second lapse in button presses occurs, the LED turns off and the remote control returns to standard operation. If you correctly entered the single-digit code, the LED flashes on and off and then remains off. Once you have set the remote control ID, write 0, 1, 2, or 3 on labels and place these labels on the TV and the remote to help you identify the TV and the remote to which it is assigned.
(SRC-300 ET THE REMOTE CONTROL PERATING ONLY The SRC-300 remote control operates older RG models as well as newer models. To allow for this, the remote can be set to operate in either SRC-200 Compatibility Mode or SRC-300 Native Mode. When in SRC-200 Compatibility Mode, the SRC-300 transmits IR/UHF messages that use the same format as the SRC-200 remote control (messages are 16-bits in length.) When in SRC-300 Native Mode, the SRC-300 transmits IR/UHF messages using the 18-bit message format.
TV C ROGRAMMING THE Your Network Service Provider programs each remote control to work with one TV by way of a TV code. The TV Code is a specific code for each brand and model of TV. When a TV code is set, the remote control is ready to operate the TV. The TV codes can be programmed manually, or they can be scanned.
TV C ROGRAMMING THE SING EARCH ETHOD To program a TV code by using the search or scan method: SRC-300 SRC-200 1. Press the LED key and hold it down until the LED 1. Press the MUTE button and hold it down until the LED flashes rapidly.
TV C ERIFYING THE ODES To playback the TV code: SRC-300 SRC-200 1. Press the LED key and hold it down until the LED 1. Press the MUTE button and hold it down until the LED flashes rapidly. at the top of the remote control flashes rapidly. 2.
1. Press the SETUP button on the front panel of the RG2200. The Gateway Menu is displayed on your TV screen. 2. Use the down or up key on the RG2200 or the remote to highlight Gateway Menu TV Setup.
The TV Setup menu is displayed on your TV screen. TV Setup Menu Note: The SELECT button on the remote control opens the Gate- SEP 3 3:22 PM way menu only on the TV/Source that the remote control is pro- grammed to operate.
1. Press SETUP button on the RG2200 front panel. The Gateway Menu is displayed. 2. Use the down or up key on the RG2200 or the remote control to scroll to TV Setup. 3. Press SELECT. The TV Setup Menu will be displayed on your TV.
If a selected language is not provided on a particular channel, the RG2200 defaults to the primary language provided with the program. For example, if you are watching a Spanish-only channel, Spanish audio is played regardless of the Second- ary Audio Display option.
The Setup TV# menu is displayed. 6. Use the up or down key on your RG2200 or remote control to highlight Display Language. 7. Press the right key to highlight the default language, which was English in the previous examples.
• You hear a two-tone attention signal during Emergency Alert broadcasts. • The RG2200 automatically tunes your TV to the channel that is broadcasting the EAS message. • The emergency message appears at the top of your TV screen. A FLASH FLOOD WARNING HAS BEE...
• The RG2200 automatically tunes your TV to the channel that is broad- casting the EAS message. For national and required monthly testing alerts, the RG2200 automatically...
Although they appear identical, the CAT 5 cable that connects your RG2200 to your NSP (Network Service Pro- vider) may be wired differently than the RJ-45 cable that connects your PC to the RG2200. Do not switch these two cables.
AC-3 RJ-45 CAT 5 Ethernet cable RJ-45 The RG2200 Ethernet output can connect to multiple PCs through the use of a hub. Whether all PCs connected in this manner can be provided with Internet access service depends on your NSP.
Multiple PCs connected to the Internet through the RG2200. 110-230 VAC S-VIDEO VIDEO AUDIO-L AUDIO-R NETWORK IN/ E THER NE T 50-60 Hz NETWORK IN TV OUT TV OUT 13A MAX BLASTER AC-3 Ethernet hub CAT5 Ethernet cable CAT5 Ether-...
User Tip: When you are plugging your RG2200 in to a VCR that has more than one AV input, be sure to plug your RG2200 into the default, or primary input, which could be called AV-1 or L-1. Consult your VCR user’s manual.
RG2200 back panel. 110-230 VAC NETWORK IN/ 50-60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 TV OUT BLASTER 13A MAX 1. NETWORK IN. 2. NETWORK IN/TV OUT. 3. TV OUT. 4. S-VIDEO. 5. VIDEO (composite). 6. AUDIO L and AUDIO R.
TV/VCR/A UDIO ONNECTIONS TV OUT (VHF) to TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
VIDEO (composite)/AUDIO-L/AUDIO-R to TV1. 110-230 VAC NETWORK IN/ 50-60 H z NETWORK IN TV OUT S-VIDEO VIDEO AUD IO-L AUD IO-R AC-3 TV OUT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
S-VIDEO/AUDIO-L/AUDIO-R to TV1. 110-230 VAC NETWORK IN/ 50-60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 BLASTER TV OUT 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
TV OUT (VHF) to VCR/TV1. 110-230 VAC NETWO RK IN/ NETWO RK IN TV O UT S-VIDEO VIDEO AUDIO -L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX ANTENNA IN OUT TO TV VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX VIDEO IN AUDIO IN VHF/UHF VIDEO OUT AUDIO OUT Video1 Video2 S-Video Video In Audio L Audio R...
S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1. 110-230 VAC NETWORK IN/ 50 -60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO -R AC-3 TV OUT BLASTER 13A MAX audio receiver AUDIO IN AUDIO OUT VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
S-VIDEO/Digital Audio to audio receiver and TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV O UT BLASTER 13A MAX audio receiver DIGITAL AUDIO IN AUDIO IN AUDIO OUT VHF/UHF Video1 Video2 S-Video Video In Audio L...
Basic home entertainment center. 110-230 VAC NETWORK IN/ 50-60 Hz NETWO RK IN TV O UT S-VIDEO VIDEO AUDIO -L AUDIO -R AC-3 TV O UT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video AUDIO IN Video In Video Out VIDEO IN VIDEO OUT Audio L AUDIO OUT...
Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability). 110-230 VAC N ETWORK IN/ NETWORK IN TV O UT S-VIDEO VIDEO AUDIO-L AUDIO -R AC-3 50-60 H z TV O UT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video Video Out Video In...
IR Blaster connection and positioning. 110-230 VAC NETWORK IN/ 50-60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 TV OUT BLASTER 13A MAX IR Blaster port IR Blaster cable from IR Blaster port IR Blaster...
Change the batteries in your remote according to the instructions on page 31. Obstruction between the remote Make sure that nothing is on or blocking a clear line of sight between the RG2200 and and the RG2200 or IR Transmit- the remote.
Make sure the TV is set to the correct TV or video input. No picture Your RG2200 has recently To restart your RG2200, press and hold down the power button on the front panel for 5 received a software download. seconds.
No power Power cord is disconnected. Check to make sure that the RG2200 is plugged into a live electrical outlet. Note: If the outlet is controlled by a wall switch, make sure the switch is on. VCR will not record VCR is on wrong channel.
Be sure that the remote control you are using came with your RG2200. Using more than one type of remote with the RG2200 does not work. Your NSP equips you with a set of remote controls that are all of the same type and model. For...
VCR C ODES TV C - SRC 300 ODES This section lists TV models that are TV and Codes TV and Codes compatible with the SRC-300. If you do not find the TV code you need in the Audiovox: 024, 032, 041, 120, 130 Craig: 021, 041 list, call your NSP.
TV C - SRC-200 ODES This section lists TV model s that are TV and Codes TV and Codes compatible with the SRC-200. If you do Centurion: 194 Futuretech: 041 not find the TV code you need in the Citizen: 005, 006, 016, 018, 022, 024, 025, 098, GE: 003, 005, 008, 009, 043, 125, 130, 147, list, call your NSP.
Environmental Humidity Range Temperature Range Storage Range (non-condensing) 0 to 45°C -40°C to + 80°C 5% to 95% Dimensions Height Width Depth 2 5/8 in. (6.67cm) 15 5/8 in. (39.7cm) 11 3/8 in. (28.9cm) ERTIFICATIONS • GR-1089-CORE • FCC Title 47 Part 15, Class B •...
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 OTICE of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Emergency Alert Device Support 49–51 Certifications entertainment center changing channels advanced, illustrated using the remote control basic, illustrated using the RG2200 buttons Ethernet connections channel list single PC select channel order favorite FCC statement of compliance setting up...
front panel buttons Network Access Provider finding Network Service Provider Gateway ID Services determining 34–36 setting 37, 40, 43 Gateway Menu, illustrated 34, 45 Parental Control Getting Started parental locks pay-per-view using plugging in devices Gateway, determining 34–36 power requirements Important Safeguards preface Internet...
76–78 SRC-300 remote control RF settings TV codes, list 73–75 RF settings, verifying Surround Sound, wiring illustrated RG2200 using RG2200 buttons, illustrated Teletext RG2200 front panel temperature Exit button, about operating range Message LED, about troubleshooting 69–71 Online LED, about...
VCR, using the RG2200 to start TV/VCR/Audio Connections 59–67 video recording closed captioning programming wiring 45–46 advanced home entertainment center with Surround Sound UHF, about basic home entertainment center unmute TV volume composite video with AUDIO-L/AUDIO-R and TV1 S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and...